GHL Customer Care Communities now lets members filter courses directly from the Learning page using Topic, Difficulty, and Language. Members can also sort courses by Title, Newest, or Oldest.

These filtering options are powered by course metadata configured in the course builder. This guide explains how course filters work, how to configure the required values, and how members can use them inside Communities.

Filters help members organize and discover courses they can already see. They do not grant access to restricted courses or override Community, course, offer, or enrollment permissions.

What is Course Filtering in Communities?

Course Filters in Communities use the Language, Difficulty, and Topic values assigned to a course to help members narrow the courses displayed in a Community's Learning tab.

Instead of manually browsing a growing course library, members can combine filters to focus on content that matches their preferred subject, skill level, or language. They can also sort the resulting courses to make discovery faster.

Key Benefits of Course Filters in Communities

Course filtering gives members a faster way to navigate learning libraries as the number and variety of available courses grows. Accurate course metadata also helps creators organize learning content consistently.

• Faster Course Discovery: Members can narrow large course libraries to content relevant to their needs.
• More Relevant Learning: Find courses according to Topic, Difficulty, and Language.
• Flexible Filtering: Combine multiple criteria to create a more focused course list.
• Better Course Organization: Creators manage the discovery metadata directly from course settings.
• Flexible Sorting: Organize courses by Title, Newest, or Oldest.
• Quick Reset: Members can remove active filters and return to the broader available course list.

Available Course Filters and Sorting Options

The Learning page uses course metadata to determine the filtering choices available to members. Assigning clear and accurate values helps members understand and discover the right learning content.

How Course Filters Work in Communities

Community members use the Learning tab to browse the courses available to them. Filters narrow that available course set according to the metadata attached to each course.

1. The member opens the Community's Learning tab.
2. The member selects one or more Topic, Difficulty, or Language values.
3. Courses matching the selected criteria remain in the results.
4. The member can apply a sort option to organize those results.
5. The member can select Reset all to remove the active filters.

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Course Tags and Community Filters

Community filters depend on the metadata assigned to each course. Language, Difficulty, and Topic serve as course-discovery values and determine how courses can be narrowed from the Learning page.

Language

Language identifies the primary language used by the course. Assigning the correct language helps members locate content they can comfortably follow.

Difficulty

Difficulty communicates the intended learner experience level. Choose the option that most accurately reflects the knowledge or skill level expected from the learner.

Topic

Topic organizes courses according to their primary subject. Consistent Topic values are especially useful for Communities offering courses across several learning areas.

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How To Setup Course Filters for Communities

Accurate course metadata ensures members can discover a course through the appropriate Community filters. Configure the course values first, save the changes, and then verify the member-facing Learning experience.

Step 1: Open the Course

Course discovery settings are managed from the individual course configuration, so begin with the course you want members to find through Community filters.

1. Go to Memberships → Courses.
2. Open the course you want to configure.
3. Select Settings.

Step 2: Find Course Tags

The Course tags area contains the discovery metadata used by the course-library filtering experience.

• Language
• Difficulty
• Topic

Step 3: Assign the Course Values

Choose values that accurately represent the course. Consistent metadata makes filtering more useful and avoids placing content under misleading criteria.

1. Select the appropriate Language.
2. Select the appropriate Difficulty.
3. Select the appropriate Topic.
4. Review the values before saving.

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Step 4: Save the Course

Saving applies the selected discovery metadata to the course. Use consistent values across related courses whenever possible so members receive predictable filtering results.

Step 5: Verify the Course in the Community

Testing from the member-facing Learning page confirms the course appears under the intended filters and remains subject to the correct course-access rules.

1. Open the applicable Community.
2. Select Learning.
3. Confirm the course is visible to a member who should have access.
4. Apply the applicable Topic, Difficulty, or Language filter.
5. Confirm the course appears in the expected results.
6. Test the available sorting options as needed.

Filtering Courses as a Community Member

Filters give members control over how they browse available learning content without changing enrollment or permissions. Multiple criteria can be used together to progressively narrow the course list.

1. Open the applicable Community.
2. Click Learning.
3. Choose one or more Topic, Difficulty, or Language values.
4. Review the matching courses.
5. Use Sort to organize the results by Title, Newest, or Oldest.
6. Select Reset all when you want to remove the active filters.

Troubleshooting Course Filters in Communities

Most filtering issues can be traced to missing course metadata, course-access restrictions, or active filter combinations. Verify those areas before changing the course itself.

Frequently Asked Questions

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