Skip to content
Memberships & Communities

Members Approval Questions

More Tutorials from the Community https://youtu.be/8hJBZsaTrPg https://youtu.be/HQDyFGA94FA https://youtu.be/Di1sTrDCmNs https://youtu.be/_9T7OIrMwhU…

1 min read244 words3 explained imagesUpdated Thu, 1 Feb, 2024 at 10:27 AM
View as markdownOpen in ClaudeOpen in ChatGPT
Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.
On this page
  1. Getting started
  2. Accessing Member Approval Questions:To access member questions, Go to Settings > Member Questions
  3. Enabling Member Approval Questions:To enable the member questions, just toggle it on from the Enable Member Questions button. Once enabled, member will receive questions to answer, that are added here
  4. Creating approval questions
  5. Adding questions:To add member questions, click on Add Questions. Maximum 3 questions can be added here For every options that are added, each option should be unique
  6. Choosing question types:Choose the appropriate question type - Text Box, Single Select, Multi Select
  7. Managing member responses
  8. Accessing responses:Admins/Owners of groups should regularly check and manage responses from the People Tab > Requested Filter
  9. Approving/ Rejecting a Membership:To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers

Video 1 Open in a new tab
More Tutorials from the Community

https://youtu.be/8hJBZsaTrPg

https://youtu.be/HQDyFGA94FA

https://youtu.be/Di1sTrDCmNs

https://youtu.be/_9T7OIrMwhU

Welcome to the latest feature in the GHL Customer Care community—Member Approval Questions! This powerful tool allows you to streamline your community membership process and ensure that new members align with your community's goals. Below, we'll guide you through the steps to effectively use Member Approval Questions.

As an admin/ owner of a group, you can choose to ask a set of questions to members who request to join the group

In This Article


Getting started

  1. Accessing Member Approval Questions:
    To access member questions, Go to Settings > Member Questions

  2. Enabling Member Approval Questions:
    To enable the member questions, just toggle it on from the Enable Member Questions button. Once enabled, member will receive questions to answer, that are added here

Creating approval questions

  1. Adding questions:
    To add member questions, click on Add Questions. Maximum 3 questions can be added here 
    For every options that are added, each option should be unique

  2. Choosing question types:
    Choose the appropriate question type - Text Box, Single Select, Multi Select
    Step 2 of 2: Choosing question types: Choose the appropriate question type - Text… What this shows Step 2 of 2: Choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select What this shows Shows what to fill in for step 2 of 2 in the "Choosing question types:Choose the appropriate question type - Text Box, Single Select, Multi Select" section of "Members Approval Questions". This screenshot accompanies step 2 of 2 in the "Choosing question types:Choose the appropriate question type - Text Box, Single Select, Multi Select" section of "Members Approval Questions". At this point in the walkthrough you choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select. Step 2 of 2Image 1 of 3 What to fill inChoosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select
    All 2 steps in this procedure
    1. Adding questions: To add member questions, click on Add Questions. Maximum 3 questions can be added here For every options that are added, each option should be unique
    2. Choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select this image

    Step 2 of 2: Choosing question types: Choose the appropriate question type - Text… What this shows Step 2 of 2: Choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select What this shows Shows what to fill in for step 2 of 2 in the "Choosing question types:Choose the appropriate question type - Text Box, Single Select, Multi Select" section of "Members Approval Questions". This screenshot accompanies step 2 of 2 in the "Choosing question types:Choose the appropriate question type - Text Box, Single Select, Multi Select" section of "Members Approval Questions". At this point in the walkthrough you choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select. Step 2 of 2Image 2 of 3 What to fill inChoosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select
    All 2 steps in this procedure
    1. Adding questions: To add member questions, click on Add Questions. Maximum 3 questions can be added here For every options that are added, each option should be unique
    2. Choosing question types: Choose the appropriate question type - Text Box, Single Select, Multi Select this image

Managing member responses

  1. Accessing responses:
    Admins/Owners of groups should regularly check and manage responses from the People Tab > Requested Filter

  2. Approving/ Rejecting a Membership:
    To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers
    Step 2 of 2: Approving/ Rejecting a Membership: To accept or reject a membership… What this shows Step 2 of 2: Approving/ Rejecting a Membership: To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. What this shows Shows what to click for step 2 of 2 in the "Approving/ Rejecting a Membership:To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers" section of "Members Approval Questions". This screenshot accompanies step 2 of 2 in the "Approving/ Rejecting a Membership:To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers" section of "Members Approval Questions". At this point in the walkthrough you approving/ Rejecting a Membership: To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers. The navigation path used here is Membership Answers > Approve. Step 2 of 2Path: Membership Answers > ApproveImage 3 of 3 What to clickApproving/ Rejecting a Membership: To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers
    All 2 steps in this procedure
    1. Accessing responses: Admins/Owners of groups should regularly check and manage responses from the People Tab > Requested Filter
    2. Approving/ Rejecting a Membership: To accept or reject a membership, admins/owners go to Requested filter > showing all members who requested to join. Click on the 3 dots > Membership Answers > Approve or Decline as per the relevant answers this image

Was this guide helpful?

Related guides