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Memberships & Communities

Live Rooms in Communities Events

Create Community Events with Live Room in GHL Customer Care. Host native live sessions, use Zoom or Meet links, manage access, reminders, and attendee joins easily.

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  1. Key Benefits of Live Room for Community Events
  2. Live Room Experience
  3. Attendee Join and Registration Experience
  4. How To Setup Live Room for Community Events
  5. Frequently Asked Questions
  6. Related Articles

Hosting events in GHL Customer Care Communities now includes a built-in Live Room option, making it easier to schedule and run live sessions directly from Community Events. Admins and owners can use Live Room for a native GHL Customer Care experience or continue using Zoom, Google Meet, or another custom meeting link. This article explains how Live Room works in Community Events, when to use each location type, and how to set up your next workshop, Q&A, coaching call, or launch event.

TABLE OF CONTENTS

What is Live Room for Community Events?

Live Room for Community Events is a built-in event location option that lets you host a live session directly inside a GHL Customer Care Community. Instead of adding an external meeting link, you can select Live Room while creating the event so members can join from the event page.

Live Room uses GHL Customer Care’s Go Live experience to support interactive sessions with video, audio, chat, reactions, screen sharing, and host controls. Community Events already centralize event details, registration, calendar actions, visibility, pricing, and reminders, and Live Room adds a native meeting option to that same event workflow.

If you want to go live instantly without creating a scheduled Community Event, refer to Communities - Use Go Live to Host Meetings & Broadcasts.

Key Benefits of Live Room for Community Events

  • Native event hosting: Host live sessions directly inside Communities without requiring members to install another meeting tool.
  • Flexible meeting options: Choose Live Room, Zoom, Google Meet, or another custom link depending on how you want to run the event.
  • Simpler attendee experience: Give members one clear event page where they can view details, register, add the event to their calendar, and join.
  • Built-in engagement: Use Go Live features such as chat, reactions, raise hand, screen sharing, and host controls to keep members involved during the session.
  • Community-based reminders: Use Community Event reminder emails and calendar options to help members remember upcoming sessions.
  • Web and mobile access: Members can discover and register for Community Events on web and mobile, and Live Room events can be joined from supported browsers or the GHL Customer Care mobile app when signed in.

Live Room Experience

Live Room gives hosts and members an interactive meeting space connected to the Community Event. This helps keep the live conversation, event context, and follow-up activity close to the Community where members are already engaging.

Live Room uses the Go Live meeting experience, which includes:

  • Video and audio participation
  • Speaker and Gallery-style layouts
  • Screen sharing
  • Real-time chat
  • Emoji reactions
  • Raise hand
  • Host and attendee roles
  • Host permissions to manage participant access and session controls
Live Room Experience (image 1 of 7) What this shows Video and audio participation Speaker and Gallery-style layouts Screen sharing Real-time chat Emoji reactions Raise hand Host and attendee… What this shows Illustrates the "Live Room Experience" section of "Live Rooms in Communities Events". This screenshot appears in the "Live Room Experience" section of "Live Rooms in Communities Events". The text alongside this image reads: Video and audio participation Speaker and Gallery-style layouts Screen sharing Real-time chat Emoji reactions Raise hand Host and attendee roles Host permissions to manage participant access and session controls. This part of the guide covers 7 fields, listed below. Immediately after, the guide continues: A clear attendee flow reduces confusion before the event starts. Community Events help members find upcoming events, register, add events to their calendar, receive reminders, and join from the same Community experience. Image 1 of 7 What this coversVideo and audio participation Speaker and Gallery-style layouts Screen sharing Real-time chat Emoji reactions Raise hand Host and attendee roles Host permissions to manage participant access and session controls
Fields in this part of the guide Video and audio participationSpeaker and Gallery-style layoutsScreen sharingReal-time chatEmoji reactionsRaise handHost and attendee roles
Next stepA clear attendee flow reduces confusion before the event starts. Community Events help members find upcoming events, register, add events to their calendar, receive reminders, and join from the same Community experience.
All 8 steps in this procedure
  1. Video and audio participation
  2. Speaker and Gallery-style layouts
  3. Screen sharing
  4. Real-time chat
  5. Emoji reactions
  6. Raise hand
  7. Host and attendee roles
  8. Host permissions to manage participant access and session controls

Attendee Join and Registration Experience

A clear attendee flow reduces confusion before the event starts. Community Events help members find upcoming events, register, add events to their calendar, receive reminders, and join from the same Community experience.

Members can:

  • Discover events from the group’s Events tab.
  • Register for events they want to attend.
  • Add events to Google Calendar or iCal.
  • Receive in-app notifications and email reminders for upcoming events.
  • Join Live Room events directly from the event page.
  • Open the configured external link for Zoom, Meet, or Other events.

How To Setup Live Room for Community Events

A proper setup helps members quickly understand the event, register, and join from the correct location when the session starts. Live Room uses the standard Community Event creation flow, while Zoom, Google Meet, and custom links remain available for events that need an external meeting platform.

  1. Go to Memberships → Communities → Groups. Click Login on the group where you want to create the event.
    Step 1 of 7: Go to Memberships → Communities → Groups. Click Login on the group… What this shows Step 1 of 7: Go to Memberships → Communities → Groups. What this shows Shows where to go for step 1 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". This screenshot accompanies step 1 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". At this point in the walkthrough you go to Memberships → Communities → Groups. Click Login on the group where you want to create the event. The next step is to open the Events tab. Click Create Event. Step 1 of 7Image 2 of 7 Where to goGo to Memberships → Communities → Groups. Click Login on the group where you want to create the event.
    Buttons and menus referenced Memberships → Communities → GroupsLoginEventsCreate EventLocation typeLive RoomNextCreate Event.
    Next stepOpen the Events tab. Click Create Event.
    All 7 steps in this procedure
    1. Go to Memberships → Communities → Groups. Click Login on the group where you want to create the event. this image
    2. Open the Events tab. Click Create Event.
    3. Enter the event title, description, date, time, duration, and timezone. Add an event image or banner if needed. Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities.
    4. Choose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed.
    5. Select whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event.
    6. Share the event with members through a Community post, announcement, email, SMS, or other communication channel.
    7. At the scheduled time, open the event from the Events tab and click Live Room.
  2. Open the Events tab. Click Create Event.
    Step 2 of 7: Open the Events tab. Click Create Event What this shows Step 2 of 7: Open the Events tab. What this shows Shows where to go for step 2 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". This screenshot accompanies step 2 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". At this point in the walkthrough you open the Events tab. Click Create Event. The next step is to enter the event title, description, date, time, duration, and timezone. Add an event image or banner if needed. Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities. Step 2 of 7Image 3 of 7 Where to goOpen the Events tab. Click Create Event.
    Buttons and menus referenced EventsCreate EventMemberships → Communities → GroupsLoginLocation typeLive RoomNextCreate Event.
    Next stepEnter the event title, description, date, time, duration, and timezone. Add an event image or banner if needed. Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities.
    All 7 steps in this procedure
    1. Go to Memberships → Communities → Groups. Click Login on the group where you want to create the event.
    2. Open the Events tab. Click Create Event. this image
    3. Enter the event title, description, date, time, duration, and timezone. Add an event image or banner if needed. Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities.
    4. Choose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed.
    5. Select whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event.
    6. Share the event with members through a Community post, announcement, email, SMS, or other communication channel.
    7. At the scheduled time, open the event from the Events tab and click Live Room.
  3. Enter the event title, description, date, time, duration, and timezone.
    Add an event image or banner if needed.
    Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities.
    Step 3 of 7: Enter the event title, description, date, time, duration, and… What this shows Step 3 of 7: Enter the event title, description, date, time, duration, and timezone. What this shows Shows what to fill in for step 3 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". This screenshot accompanies step 3 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". At this point in the walkthrough you enter the event title, description, date, time, duration, and timezone. Add an event image or banner if needed. Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities. The next step is to choose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed. Step 3 of 7Image 4 of 7 What to fill inEnter the event title, description, date, time, duration, and timezone. Add an event image or banner if needed. Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities.
    Buttons and menus referenced Location typeLive RoomMemberships → Communities → GroupsLoginEventsCreate EventNextCreate Event.
    Next stepChoose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed.
    All 7 steps in this procedure
    1. Go to Memberships → Communities → Groups. Click Login on the group where you want to create the event.
    2. Open the Events tab. Click Create Event.
    3. Enter the event title, description, date, time, duration, and timezone. Add an event image or banner if needed. Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities. this image
    4. Choose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed.
    5. Select whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event.
    6. Share the event with members through a Community post, announcement, email, SMS, or other communication channel.
    7. At the scheduled time, open the event from the Events tab and click Live Room.
  4. Choose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed.
    Step 4 of 7: Choose who can view or attend the event. Configure any course, group… What this shows Step 4 of 7: Choose who can view or attend the event. What this shows Shows what to choose for step 4 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". This screenshot accompanies step 4 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". At this point in the walkthrough you choose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed. The next step is to select whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event. Step 4 of 7Image 5 of 7 What to chooseChoose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed.
    Buttons and menus referenced NextMemberships → Communities → GroupsLoginEventsCreate EventLocation typeLive RoomCreate Event.
    Next stepSelect whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event.
    All 7 steps in this procedure
    1. Go to Memberships → Communities → Groups. Click Login on the group where you want to create the event.
    2. Open the Events tab. Click Create Event.
    3. Enter the event title, description, date, time, duration, and timezone. Add an event image or banner if needed. Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities.
    4. Choose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed. this image
    5. Select whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event.
    6. Share the event with members through a Community post, announcement, email, SMS, or other communication channel.
    7. At the scheduled time, open the event from the Events tab and click Live Room.
  5. Select whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event.
    Step 5 of 7: Select whether the event is free or paid. If the event is paid, add… What this shows Step 5 of 7: Select whether the event is free or paid. What this shows Shows what to choose for step 5 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". This screenshot accompanies step 5 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". At this point in the walkthrough you select whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event. The next step is to share the event with members through a Community post, announcement, email, SMS, or other communication channel. Step 5 of 7Image 6 of 7 What to chooseSelect whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event.
    Buttons and menus referenced Create Event.Memberships → Communities → GroupsLoginEventsCreate EventLocation typeLive RoomNext
    Next stepShare the event with members through a Community post, announcement, email, SMS, or other communication channel.
    All 7 steps in this procedure
    1. Go to Memberships → Communities → Groups. Click Login on the group where you want to create the event.
    2. Open the Events tab. Click Create Event.
    3. Enter the event title, description, date, time, duration, and timezone. Add an event image or banner if needed. Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities.
    4. Choose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed.
    5. Select whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event. this image
    6. Share the event with members through a Community post, announcement, email, SMS, or other communication channel.
    7. At the scheduled time, open the event from the Events tab and click Live Room.
  6. Share the event with members through a Community post, announcement, email, SMS, or other communication channel.
  7. At the scheduled time, open the event from the Events tab and click Live Room.
    Step 7 of 7: At the scheduled time, open the event from the Events tab and click… What this shows Step 7 of 7: At the scheduled time, open the event from the Events tab and click Live Room. What this shows Shows what to click for step 7 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". This screenshot accompanies step 7 of 7 in the "How To Setup Live Room for Community Events" section of "Live Rooms in Communities Events". At this point in the walkthrough you at the scheduled time, open the event from the Events tab and click Live Room. Step 7 of 7Image 7 of 7 What to clickAt the scheduled time, open the event from the Events tab and click Live Room.
    Buttons and menus referenced EventsLive RoomMemberships → Communities → GroupsLoginCreate EventLocation typeNextCreate Event.
    All 7 steps in this procedure
    1. Go to Memberships → Communities → Groups. Click Login on the group where you want to create the event.
    2. Open the Events tab. Click Create Event.
    3. Enter the event title, description, date, time, duration, and timezone. Add an event image or banner if needed. Find the Location type field and select Live Room to host the event directly inside GHL Customer Care Communities.
    4. Choose who can view or attend the event. Configure any course, group, private channel, or membership-level restrictions where available. Click Next to proceed.
    5. Select whether the event is free or paid. If the event is paid, add the price and currency. Click Create Event.
    6. Share the event with members through a Community post, announcement, email, SMS, or other communication channel.
    7. At the scheduled time, open the event from the Events tab and click Live Room. this image

Frequently Asked Questions

Q: Do attendees need to install anything to join a Live Room event?
No. Members can join from supported browsers or the GHL Customer Care mobile app when they are signed in.

Q: Can I still use Zoom or Google Meet for Community Events?
Yes. Live Room is an additional location option. You can still choose Zoom, Meet, or Other and add the external meeting link.

Q: Can I charge for a Community Event that uses Live Room?
Yes. Community Events can be free or paid, and pricing is configured during event creation.

Q: Can I restrict who can attend a Live Room event?
Yes. Community Events can be restricted by options such as course, group, private channel, or membership level where available.

Q: Does Live Room replace Go Live posts in Communities?
No. Live Room adds a scheduled event-based way to use a native live experience. Go Live can still be used directly in Communities for meetings or broadcasts outside of a scheduled Community Event.

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