# How to Create Polls in Community Posts

> Learn how to create polls directly in Community posts, add options, allow multiple answers, control result visibility, and set an end date in GHL Customer Care.

- Source: https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/how-to-create-polls-in-community-posts
- Section: Memberships & Communities / Communities
- Reading time: 2 min
- Images: 3, each explained below

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Create polls directly inside Community posts to collect feedback and increase engagement without leaving the feed. Community Polls let you add answer options, choose how votes work, control result visibility, and optionally close the poll automatically at a set time. This article covers what the feature does, how to set it up, and what members will see after the poll is published.

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**TABLE OF CONTENTS**

-   [What are Polls in Community Posts?](#what-are-polls-in-community-posts)[](#key-benefits-of-community-polls)
-   [Key Benefits of Community Polls](#key-benefits-of-community-polls)[](#how-to-create-polls-in-community-posts)
-   [How To Create Polls in Community Posts](#how-to-create-polls-in-community-posts)[](#frequently-asked-questions)
-   [Frequently Asked Questions](#frequently-asked-questions)[](#related-articles)
-   [Related Articles](#related-articles)

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# **What are Polls in Community Posts?**

Community Polls are native poll posts inside GHL Customer Care Communities. They help you gather quick feedback in the same place where members already read posts, comment, and engage with content in the Community feed. GHL Customer Care Communities already support post-based engagement and content management, so polls fit directly into that existing workflow.

**Community Polls support:**

-   2 to 10 answer options
-   Single-select or multi-select voting
-   Optional result visibility for members
-   Optional end date and time
-   Editing after publishing to add new options

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## **Key Benefits of Community Polls**

-   **Native posting**: Create polls directly from the Community post composer.
-   **Flexible voting**: Choose single-answer or multiple-answer voting.
-   **Controlled visibility**: Decide whether members can see live results.
-   **Timed engagement**: Set an end date so the poll closes automatically.
-   **Easy updates**: Edit the poll later and add new options when needed.

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## **How To Create Polls in Community Posts**

**Note:** Community Polls are available in the **new Client Portal** experience. Make sure your Community is using the updated view before creating a poll.

1.  Go to **Memberships**.
2.  Under **Client Portal**, click **Try the new Client Portal** if the new experience is not already enabled.
3.  Select the checkbox and click **Enable for everyone** to roll it out to members.
    
    
![Step 3 of 14: Select the checkbox and click Enable for everyone to roll it out to…](https://jumpshare.com/share/b327rMnyIuBREVYswNCF+/GIF+Recording+2026-07-22+at+18.31.55.gif)

**Step 3 of 14: Select the checkbox and click Enable for everyone to roll it out to…**

This animation accompanies step 3 of 14 in the "How To Create Polls in Community Posts" section of "How to Create Polls in Community Posts". At this point in the walkthrough you select the checkbox and click Enable for everyone to roll it out to members. The next step is to go to Communities and open Groups.
- What to choose: Select the checkbox and click Enable for everyone to roll it out to members.
- Controls: Enable for everyone, new Client Portal, Memberships, Client Portal, Try the new Client Portal, Communities, Groups, Login, Create a post, Title, Description, Poll
- Next: Go to Communities and open Groups.

Full procedure:

1. Go to Memberships.
2. Under Client Portal, click Try the new Client Portal if the new experience is not already enabled.
3. Select the checkbox and click Enable for everyone to roll it out to members.  <- this image
4. Go to Communities and open Groups.
5. Click Login on the Group where you want to create the poll.
6. Click Create a post.
7. Add the Title and Description.
8. Click Poll.
9. Add your answer options.
10. Reorder or delete options as needed.
11. Turn on Allow multiple answers if members should be able to select more than one option.
12. Turn On/Off the Allow Members to See Results option.
13. Set the poll date and time settings as needed.
14. Click Post.

    
4.  Go to **Communities** and open **Groups**.
5.  Click **Login** on the Group where you want to create the poll.
    
    
![Step 5 of 14: Click Login on the Group where you want to create the poll](https://jumpshare.com/share/hCeMzRWkux44JyvfI5Op+/Screenshot+2026-07-22+at+18.36.43.png)

**Step 5 of 14: Click Login on the Group where you want to create the poll**

This screenshot accompanies step 5 of 14 in the "How To Create Polls in Community Posts" section of "How to Create Polls in Community Posts". At this point in the walkthrough you click Login on the Group where you want to create the poll. The next step is to click Create a post.
- What to click: Click Login on the Group where you want to create the poll.
- Controls: Login, new Client Portal, Memberships, Client Portal, Try the new Client Portal, Enable for everyone, Communities, Groups, Create a post, Title, Description, Poll
- Next: Click Create a post.

Full procedure:

1. Go to Memberships.
2. Under Client Portal, click Try the new Client Portal if the new experience is not already enabled.
3. Select the checkbox and click Enable for everyone to roll it out to members.
4. Go to Communities and open Groups.
5. Click Login on the Group where you want to create the poll.  <- this image
6. Click Create a post.
7. Add the Title and Description.
8. Click Poll.
9. Add your answer options.
10. Reorder or delete options as needed.
11. Turn on Allow multiple answers if members should be able to select more than one option.
12. Turn On/Off the Allow Members to See Results option.
13. Set the poll date and time settings as needed.
14. Click Post.

    
6.  Click **Create a post**.
7.  Add the **Title** and **Description**.
8.  Click **Poll**.
9.  **Add** your **answer** options.
10.  **Reorder** or **delete** options as needed.
11.  Turn on **Allow multiple answers** if members should be able to select more than one option.
12.  **Turn** **On/Off** the **Allow Members to See Results** option.
13.  **Set** the **poll** **date** and **time** **settings** as needed.
14.  Click **Post**.
     
     
![Step 14 of 14: Click Post](https://jumpshare.com/share/g2X5TBBZWy5q6kIoDJlu+/GIF+Recording+2026-07-22+at+18.41.49.gif)

**Step 14 of 14: Click Post**

This animation accompanies step 14 of 14 in the "How To Create Polls in Community Posts" section of "How to Create Polls in Community Posts". At this point in the walkthrough you click Post. For context, this section explains: Note: Community Polls are available in the new Client Portal experience. Make sure your Community is using the updated view before creating a poll.
- What to click: Click Post.
- Controls: Post, new Client Portal, Memberships, Client Portal, Try the new Client Portal, Enable for everyone, Communities, Groups, Login, Create a post, Title, Description

Full procedure:

1. Go to Memberships.
2. Under Client Portal, click Try the new Client Portal if the new experience is not already enabled.
3. Select the checkbox and click Enable for everyone to roll it out to members.
4. Go to Communities and open Groups.
5. Click Login on the Group where you want to create the poll.
6. Click Create a post.
7. Add the Title and Description.
8. Click Poll.
9. Add your answer options.
10. Reorder or delete options as needed.
11. Turn on Allow multiple answers if members should be able to select more than one option.
12. Turn On/Off the Allow Members to See Results option.
13. Set the poll date and time settings as needed.
14. Click Post.  <- this image

     

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## **Frequently Asked Questions**

**Q: How many options can I add to a poll?**

You can add between 2 and 10 options.

**Q: How long can each option be?**  
Each option can contain up to 100 characters.

**Q: Can members select more than one answer?**  
Yes. Turn on **Allow multiple answers** to let members choose multiple options.

**Q: What happens when member results are turned off?**  
Members can still vote, but they will not see vote counts or live percentages in the poll.

**Q: What happens when the poll reaches its end date?**  
The poll is marked **Closed**, and members can no longer vote.

**Q: Can a poll be edited after it is published?**  
Yes. The poll creator can edit the poll after publishing and add new answer options.

**Q: Can members change their vote?**  
Yes. Members can be prompted to confirm before changing their vote.

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### **Related Articles**

-   [Communities - How to Manage Content](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/communities-how-to-manage-content)
-   [How to Setup, Customize, and Manage Your Communities](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/how-to-setup-customize-and-manage-your-communities) 
-   [Communities - How to Manage Members Inside Groups](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/communities-how-to-manage-members-inside-groups)
-   [Communities - Tagging Channels and Events in Posts/Comments](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/communities-tagging-channels-and-events-in-posts-comments)

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com