# Communities - How Members Can Leave Groups

> Learn how to leave a community in GHL Customer Care. Learn what happens after exiting, and how admins are notified when members remove themselves from groups.

- Source: https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/communities-how-members-can-leave-groups
- Section: Memberships & Communities / Communities
- Reading time: 2 min
- Images: 2, each explained below

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Members can now leave a community on their own without needing admin assistance. This article explains how to leave a community, what happens after you exit, and how admins are notified when members leave.

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**TABLE OF CONTENTS**

-   [What is Self-Serve Member Exit in Groups?](#what-is-self-serve-member-exit-in-groups)[](#key-benefits-of-self-serve-member-exit-feature)
-   [Key Benefits of Self-Serve Member Exit Feature](#key-benefits-of-self-serve-member-exit-feature)[](#how-members-can-leave-a-group)
-   [How Members Can Leave a Group](#how-members-can-leave-a-group)[](#frequently-asked-questions)
-   [Frequently Asked Questions](#frequently-asked-questions)[](#related-articles)
-   [Related Articles](#related-articles)

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# **What is Self-Serve Member Exit in Groups?**

Leaving a community in GHL Customer Care is a self-service feature that allows members to remove themselves from a group at any time. This eliminates the need for admin intervention and gives users full control over their participation. Once a member leaves, their access to all associated resources such as courses, events, and paid content—is immediately revoked, ensuring a clean and consistent experience.

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## **Key Benefits of Self-Serve Member Exit Feature**

Giving members the ability to manage their own access reduces administrative overhead while improving user experience and transparency across communities.

-   **Self-Service Control**: Members can leave communities anytime without waiting for admin action.
    
-   **Instant Access Removal**: Access to courses, events, and paid content is revoked immediately.
    
-   **Cleaner Account Management**: Ensures consistent system state when members exit.
    
-   **Admin Visibility**: Admins receive real-time notifications when members leave.
    

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## **How Members Can Leave a Group**

Knowing how to leave a community ensures members can quickly manage their access and avoid unwanted notifications or content. Following the correct steps ensures the process is completed instantly and accurately.

1.  Login to the group that you are a member in.
    
2.  Click on the **About** tab (Web)
    
3.  Click the **three dots (⋮) menu**
    
4.  Select **Leave Group**  
    
    
![Step 4 of 5: Select Leave Group](https://jumpshare.com/share/oBuzToCe4Z9CQyUr419p+/Screen+Shot+2026-04-17+at+19.39.49.png)

**Step 4 of 5: Select Leave Group**

This screenshot accompanies step 4 of 5 in the "How Members Can Leave a Group" section of "Communities - How Members Can Leave Groups". At this point in the walkthrough you select Leave Group. For context, this section explains: Knowing how to leave a community ensures members can quickly manage their access and avoid unwanted notifications or content. Following the correct steps ensures the process is completed instantly and accurately. The next step is to confirm the action by clicking on the Leave Group button.
- What to choose: Select Leave Group
- Controls: Leave Group, About, three dots (⋮) menu
- Next: Confirm the action by clicking on the Leave Group button.

Full procedure:

1. Login to the group that you are a member in.
2. Click on the About tab (Web)
3. Click the three dots (⋮) menu
4. Select Leave Group  <- this image
5. Confirm the action by clicking on the Leave Group button.

    
5.  Confirm the action by clicking on the **Leave Group** button.  
    
    
![Step 5 of 5: Confirm the action by clicking on the Leave Group button](https://jumpshare.com/share/TIe1NtrcGHGxK2gsnKEK+/Screen+Shot+2026-04-17+at+19.40.34.png)

**Step 5 of 5: Confirm the action by clicking on the Leave Group button**

This screenshot accompanies step 5 of 5 in the "How Members Can Leave a Group" section of "Communities - How Members Can Leave Groups". At this point in the walkthrough you confirm the action by clicking on the Leave Group button.
- How to confirm: Confirm the action by clicking on the Leave Group button.
- Controls: Leave Group, About, three dots (⋮) menu

Full procedure:

1. Login to the group that you are a member in.
2. Click on the About tab (Web)
3. Click the three dots (⋮) menu
4. Select Leave Group
5. Confirm the action by clicking on the Leave Group button.  <- this image

    

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## **Frequently Asked Questions**

**Q: What happens immediately after a member leaves a community?**  
You instantly lose access to the community, including all courses, events, and paid content.

**Q: Can an admin see when a member leaves a community?**  
Yes, admins receive email, in-app, and push notifications when a member leaves.

**Q: Can a member rejoin a community after leaving?**  
Yes, but they will need to be re-invited or regain access based on how the community is set up.

**Q: Does leaving a community cancel a member's subscription?**  
Leaving removes member's access, but subscription or billing behavior depends on how the community is configured.

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### **Related Articles**

-   [How to Make Groups Private in Communities](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/how-to-make-groups-private-in-communities)
    
-   [Communities - How to Manage Members Inside Groups](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/communities-how-to-manage-members-inside-groups)
    
-   [Communities - Customizeable Navigation Tabs In Groups](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/communities-customizeable-navigation-tabs-in-groups)
    
-   [Communities - How to Add Custom CSS/JS to Groups](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/communities-how-to-add-custom-css-js-to-groups)

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com