# Hide Individual Templates From Subaccounts > The Agency Template Library has several settings to manage the Template Libraries and Templates in Subaccounts. There is not a way to directly hide an… - Source: https://docs.ghlcustomercare.com/docs/marketing/template-library-2/hide-individual-templates-from-subaccounts - Section: Marketing / Template Library - Reading time: 1 min - Images: 8, each explained below - Modified on Fri, 20 Jun, 2025 at 4:58 PM --- The Agency Template Library has several settings to manage the Template Libraries and Templates in Subaccounts. There is not a way to directly hide an individual Template so that only the Agency can see it, but there is a way to put individual Templates into categories which are hidden. --- ## **How To Hide Individual Templates** 1. Navigate to **Agency > Template Library.** ![Step 1 of 7: Navigate to Agency > Template Library](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048644956/original/SE3Fv8FR8TMvkVZ3OLU17Un7vDR9R8gE-A.png) **Step 1 of 7: Navigate to Agency > Template Library** This screenshot accompanies step 1 of 7 in the "How To Hide Individual Templates" section of "Hide Individual Templates From Subaccounts". At this point in the walkthrough you navigate to Agency > Template Library. For context, this section explains: Navigate to Agency > Template Library. Click on the gear icon (Settings). In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to…. The navigation path used here is Agency > Template Library. The next step is to click on the gear icon (Settings). - Path: Agency > Template Library - Where to go: Navigate to Agency > Template Library. - Controls: Agency > Template Library., gear icon, Products, Categories > Create Category, name, description, Create, Hide toggle, NOTE - Next: Click on the gear icon (Settings). Full procedure: 1. Navigate to Agency > Template Library. <- this image 2. Click on the gear icon (Settings). 3. In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. 4. After the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. 5. Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. 6. Open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. 7. NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. 2. Click on the **gear icon** (Settings). ![Step 2 of 7: Click on the gear icon (Settings)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048644960/original/HPtLB7Zii9BA_aO8LW4mNk9eR84qmvPAxw.png) **Step 2 of 7: Click on the gear icon (Settings)** This screenshot accompanies step 2 of 7 in the "How To Hide Individual Templates" section of "Hide Individual Templates From Subaccounts". At this point in the walkthrough you click on the gear icon (Settings). For context, this section explains: Navigate to Agency > Template Library. Click on the gear icon (Settings). In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to…. The navigation path used here is Agency > Template Library. The next step is to in the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. - Path: Agency > Template Library - What to click: Click on the gear icon (Settings). - Controls: gear icon, Agency > Template Library., Products, Categories > Create Category, name, description, Create, Hide toggle, NOTE - Next: In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. Full procedure: 1. Navigate to Agency > Template Library. 2. Click on the gear icon (Settings). <- this image 3. In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. 4. After the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. 5. Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. 6. Open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. 7. NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. 3. In the Template Library Admin Settings, select one of the **Products** (ex: Funnels), click **Categories > Create Category**. Give the category a clear **name** (ex: HIDDEN Funnels) and **description** (ex: Funnel templates not visible to subaccounts.), then click **Create**. ![Step 3 of 7: In the Template Library Admin Settings, select one of the Products…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048645013/original/NmstDl_U24Er-KxkJzMiU9JLTvkIiN7BRg.png) **Step 3 of 7: In the Template Library Admin Settings, select one of the Products…** This screenshot accompanies step 3 of 7 in the "How To Hide Individual Templates" section of "Hide Individual Templates From Subaccounts". At this point in the walkthrough you in the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. The navigation path used here is Categories > Create Category. The next step is to after the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. - Path: Categories > Create Category - What to choose: In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. - Controls: Products, Categories > Create Category, name, description, Create, Agency > Template Library., gear icon, Hide toggle, NOTE - Next: After the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. Full procedure: 1. Navigate to Agency > Template Library. 2. Click on the gear icon (Settings). 3. In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. <- this image 4. After the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. 5. Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. 6. Open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. 7. NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. 4. After the new category is created, find it in the list and click the **Hide toggle** (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. ![Step 4 of 7: After the new category is created, find it in the list and click the…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048645043/original/SbqW5st5mKYXwKBYzNG8vjt_0yygk006Dg.png) **Step 4 of 7: After the new category is created, find it in the list and click the…** This screenshot accompanies step 4 of 7 in the "How To Hide Individual Templates" section of "Hide Individual Templates From Subaccounts". At this point in the walkthrough you after the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. The navigation path used here is Agency > Template Library. The next step is to return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. - Path: Agency > Template Library - What to choose: After the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. - Controls: Hide toggle, Agency > Template Library., gear icon, Products, Categories > Create Category, name, description, Create, NOTE - Next: Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. Full procedure: 1. Navigate to Agency > Template Library. 2. Click on the gear icon (Settings). 3. In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. 4. After the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. <- this image 5. Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. 6. Open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. 7. NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. 5. Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. ![Step 5 of 7: Return to the Agency Template Library to confirm that you can see the…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048645063/original/i-nOjxm_hkekEglLV0_i6c30E460-_SG0Q.png) **Step 5 of 7: Return to the Agency Template Library to confirm that you can see the…** This screenshot accompanies step 5 of 7 in the "How To Hide Individual Templates" section of "Hide Individual Templates From Subaccounts". At this point in the walkthrough you return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. The navigation path used here is Agency > Template Library. The next step is to open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. - Path: Agency > Template Library - How to confirm: Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. - Controls: Agency > Template Library., gear icon, Products, Categories > Create Category, name, description, Create, Hide toggle, NOTE - Next: Open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. Full procedure: 1. Navigate to Agency > Template Library. 2. Click on the gear icon (Settings). 3. In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. 4. After the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. 5. Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. <- this image 6. Open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. 7. NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. 6. Open the relevant Product's Template Library by navigating to a subaccount > \[product\] (ex: Funnels if your hidden Category was in Funnels) > New \[product\] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. ![Step 6 of 7: Open the relevant Product's Template Library by navigating to a…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048645087/original/kuTVF398Wg4o3OuF2Cjf-DndOAZsHxxIEQ.png) **Step 6 of 7: Open the relevant Product's Template Library by navigating to a…** This screenshot accompanies step 6 of 7 in the "How To Hide Individual Templates" section of "Hide Individual Templates From Subaccounts". At this point in the walkthrough you open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. The navigation path used here is Agency > Template Library. The next step is to NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. - Path: Agency > Template Library - Where to go: Open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. - Controls: Agency > Template Library., gear icon, Products, Categories > Create Category, name, description, Create, Hide toggle, NOTE - Next: NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. Full procedure: 1. Navigate to Agency > Template Library. 2. Click on the gear icon (Settings). 3. In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. 4. After the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. 5. Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. 6. Open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. <- this image 7. NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. 7. **NOTE** that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. ![Step 7 of 7: NOTE that the Template(s) you want to hide from subaccounts must not…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048645186/original/ivaR_2Fcfz-vJX__Z-WYNcynfoFM8cM9uQ.png) **Step 7 of 7: NOTE that the Template(s) you want to hide from subaccounts must not…** This screenshot accompanies step 7 of 7 in the "How To Hide Individual Templates" section of "Hide Individual Templates From Subaccounts". At this point in the walkthrough you NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. The navigation path used here is Agency > Template Library. - Path: Agency > Template Library - How to confirm: NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. - Controls: NOTE, Agency > Template Library., gear icon, Products, Categories > Create Category, name, description, Create, Hide toggle Full procedure: 1. Navigate to Agency > Template Library. 2. Click on the gear icon (Settings). 3. In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. 4. After the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. 5. Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. 6. Open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. 7. NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. <- this image ![Step 7 of 7: NOTE that the Template(s) you want to hide from subaccounts must not…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048645193/original/8IS6YJ7NufhuiZlevAckmaRocVN9jQ0ieg.png) **Step 7 of 7: NOTE that the Template(s) you want to hide from subaccounts must not…** This screenshot accompanies step 7 of 7 in the "How To Hide Individual Templates" section of "Hide Individual Templates From Subaccounts". At this point in the walkthrough you NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. The navigation path used here is Agency > Template Library. - Path: Agency > Template Library - How to confirm: NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. - Controls: NOTE, Agency > Template Library., gear icon, Products, Categories > Create Category, name, description, Create, Hide toggle Full procedure: 1. Navigate to Agency > Template Library. 2. Click on the gear icon (Settings). 3. In the Template Library Admin Settings, select one of the Products (ex: Funnels), click Categories > Create Category. Give the category a clear name (ex: HIDDEN Funnels) and description (ex: Funnel templates not visible to subaccounts.), then click Create. 4. After the new category is created, find it in the list and click the Hide toggle (turns blue). There might be a modal asking you to confirm you want to hide this category for all subaccounts. 5. Return to the Agency Template Library to confirm that you can see the hidden category and the Template(s) inside it. 6. Open the relevant Product's Template Library by navigating to a subaccount > [product] (ex: Funnels if your hidden Category was in Funnels) > New [product] > from Templates. Confirm that you cannot see the hidden Category in the list of Categories visible to the subaccount. Search for the template by name to confirm it is hidden from All Templates. 7. NOTE that the Template(s) you want to hide from subaccounts must not be in any un-hidden Categories. Confirm that the Template's preview image has a grey box with "This template is hidden for all your sub-accounts". If the Template is hidden it will say it is hidden. If the Template is NOT hidden it will not specifically say it is visible. <- this image --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com