# Access Your Favorite Templates with the Favorites Feature > This article will show you how to quickly access your most-used templates in GHL Customer Care using the Favorites feature. By marking templates as… - Source: https://docs.ghlcustomercare.com/docs/marketing/template-library-2/access-your-favorite-templates-with-the-favorites-feature - Section: Marketing / Template Library - Reading time: 3 min - Images: 4, each explained below - Modified on Wed, 28 May, 2025 at 9:00 AM --- This article will show you how to quickly access your most-used templates in GHL Customer Care using the Favorites feature. By marking templates as favorites, you can streamline your workflow and maintain consistency across your campaigns. **TABLE OF CONTENTS** - [Key Benefits of the Favorites Feature](#key-benefits-of-the-favorites-feature) - [How to Mark Templates as Favorites](#how-to-mark-templates-as-favorites) - [Accessing Your Favorite Templates](#accessing-your-favorite-templates) - [Best Practices for Using Favorites](#best-practices-for-using-favorites) - [How to Use It](#how-to-use-it) - [Frequently Asked Questions](#frequently-asked-questions) --- --- # **What is the Favorites Feature?** **Streamline Template Access for Better Workflow** The Favorites feature in GHL Customer Care’s Template Library allows you to mark frequently used templates—such as email, funnel, website, or social planner templates—with a star. This makes it simple to locate and reuse them quickly without searching through your entire library each time. ## **Key Benefits of the Favorites Feature** **Enhance Efficiency and Stay Organized** - **Instant Access** – Retrieve your most-used templates in just a few clicks. - **Simplified Navigation** – Avoid browsing large libraries each time you build a campaign. - **Consistency** – Reuse templates you know work, helping keep your messaging uniform. - **Time-Saving** – Speed up your workflow by reducing time spent searching. - **Custom Workflow** – Build a personalized template toolkit by curating your favorite items. - **User-Specific Favorites** – Favorites are tied to your user profile, allowing personalized access. ## **How to Mark Templates as Favorites** **Quickly Star Templates for Easy Access Later** 1. **Go to the Template Library** Navigate to the type of template you want to favorite (e.g., Email, Funnel, Website, or Social Planner templates). 2. **Find the Template** Scroll or search to find the specific template you’d like to favorite. 3. **Click the Star Icon** Hover over the template and click the star icon in the upper-right corner. The star will turn solid, indicating it’s been added to your favorites. 4. **Done!** That template is now stored in your favorites list for fast retrieval. ## **Accessing Your Favorite Templates** **Use the Favorites Filter to See Only Starred Templates** 1. **Return to the Template Library** Go back to the relevant template section. 2. **Open the Filter Menu** Look for the filtering options—usually found near the top of the template list. 3. **Select “Favorites”** Click the **Favorites** filter to instantly view only your favorited templates. 4. **Use or Edit Your Favorites** Click into any favorite template to begin editing or deploying it. ## **Best Practices for Using Favorites** **Maximize Productivity with These Tips** - **Keep Favorites Current** – Regularly review and update your list to reflect templates you use most often. - **Combine Favorites with Tags** – Use tags and categories to organize your templates further. - **Limit Favorites for Speed** – Don’t overload your favorites list—keep it concise for faster access. - **Remove Old Templates** – If a favorite is no longer useful, unstar it to keep your list fresh. ## **How to Use It** - Choose to create from template library - Hover over a template and click the star icon to mark it as a favourite. ![How to Use It (image 1 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047319894/original/kRF-RpRnyCHKBE6WvRQUsp_TSbORZlZgow.jpeg) **How to Use It (image 1 of 4)** This screenshot appears in the "How to Use It" section of "Access Your Favorite Templates with the Favorites Feature". The text alongside this image reads: Choose to create from template library Hover over a template and click the star icon to mark it as a favourite. This part of the guide covers 6 fields, listed below. Immediately after, the guide continues: You can also do this from the preview screen. - What to choose: Choose to create from template library Hover over a template and click the star icon to mark it as a favourite. - Fields: Key Benefits of the Favorites Feature, How to Mark Templates as Favorites, Accessing Your Favorite Templates, Best Practices for Using Favorites, How to Use It, Frequently Asked Questions - Controls: TABLE OF CONTENTS, Key Benefits of the Favorites Feature, Enhance Efficiency and Stay Organized, Instant Access, Simplified Navigation, Consistency, Time-Saving, Custom Workflow, User-Specific Favorites, How to Mark Templates as Favorites, Go to the Template Library, Find the Template - Next: You can also do this from the preview screen. Full procedure: 1. Key Benefits of the Favorites Feature 2. How to Mark Templates as Favorites 3. Accessing Your Favorite Templates 4. Best Practices for Using Favorites 5. How to Use It 6. Frequently Asked Questions ![How to Use It (image 2 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047319893/original/jONDZUqW4Xi8Ye96A2Hx6cJ0HH26IFiY4w.jpeg) **How to Use It (image 2 of 4)** This screenshot appears in the "How to Use It" section of "Access Your Favorite Templates with the Favorites Feature". The text alongside this image reads: Choose to create from template library Hover over a template and click the star icon to mark it as a favourite. This part of the guide covers 6 fields, listed below. Immediately after, the guide continues: You can also do this from the preview screen. - What to choose: Choose to create from template library Hover over a template and click the star icon to mark it as a favourite. - Fields: Key Benefits of the Favorites Feature, How to Mark Templates as Favorites, Accessing Your Favorite Templates, Best Practices for Using Favorites, How to Use It, Frequently Asked Questions - Controls: TABLE OF CONTENTS, Key Benefits of the Favorites Feature, Enhance Efficiency and Stay Organized, Instant Access, Simplified Navigation, Consistency, Time-Saving, Custom Workflow, User-Specific Favorites, How to Mark Templates as Favorites, Go to the Template Library, Find the Template - Next: You can also do this from the preview screen. Full procedure: 1. Key Benefits of the Favorites Feature 2. How to Mark Templates as Favorites 3. Accessing Your Favorite Templates 4. Best Practices for Using Favorites 5. How to Use It 6. Frequently Asked Questions ![How to Use It (image 3 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047319895/original/ecrt4FfH5LQPkgB2McJEORjOS4-lPPdicQ.jpeg) **How to Use It (image 3 of 4)** This screenshot appears in the "How to Use It" section of "Access Your Favorite Templates with the Favorites Feature". The text alongside this image reads: Choose to create from template library Hover over a template and click the star icon to mark it as a favourite. This part of the guide covers 6 fields, listed below. Immediately after, the guide continues: You can also do this from the preview screen. - What to choose: Choose to create from template library Hover over a template and click the star icon to mark it as a favourite. - Fields: Key Benefits of the Favorites Feature, How to Mark Templates as Favorites, Accessing Your Favorite Templates, Best Practices for Using Favorites, How to Use It, Frequently Asked Questions - Controls: TABLE OF CONTENTS, Key Benefits of the Favorites Feature, Enhance Efficiency and Stay Organized, Instant Access, Simplified Navigation, Consistency, Time-Saving, Custom Workflow, User-Specific Favorites, How to Mark Templates as Favorites, Go to the Template Library, Find the Template - Next: You can also do this from the preview screen. Full procedure: 1. Key Benefits of the Favorites Feature 2. How to Mark Templates as Favorites 3. Accessing Your Favorite Templates 4. Best Practices for Using Favorites 5. How to Use It 6. Frequently Asked Questions - You can also do this from the preview screen. ![How to Use It (image 4 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047319892/original/3pKfoq7dSXxZ4W6mfUNr63MNLpv8GAly7Q.jpeg) **How to Use It (image 4 of 4)** This screenshot appears in the "How to Use It" section of "Access Your Favorite Templates with the Favorites Feature". The text alongside this image reads: You can also do this from the preview screen. This part of the guide covers 6 fields, listed below. Immediately after, the guide continues: To remove from favorites, click the star again. Access your favourites from the Favourites filter on the left panel. - What this covers: You can also do this from the preview screen. - Fields: Key Benefits of the Favorites Feature, How to Mark Templates as Favorites, Accessing Your Favorite Templates, Best Practices for Using Favorites, How to Use It, Frequently Asked Questions - Controls: TABLE OF CONTENTS, Key Benefits of the Favorites Feature, Enhance Efficiency and Stay Organized, Instant Access, Simplified Navigation, Consistency, Time-Saving, Custom Workflow, User-Specific Favorites, How to Mark Templates as Favorites, Go to the Template Library, Find the Template - Next: To remove from favorites, click the star again. Access your favourites from the Favourites filter on the left panel. Full procedure: 1. Key Benefits of the Favorites Feature 2. How to Mark Templates as Favorites 3. Accessing Your Favorite Templates 4. Best Practices for Using Favorites 5. How to Use It 6. Frequently Asked Questions - To remove from favorites, click the star again. - Access your favourites from the Favourites filter on the left panel. --- ## **Frequently Asked Questions** **Q: Can I favorite templates from any category?** Yes, the Favorites feature works across multiple template types including Email, Funnel, Website, and Social Planner templates. **Q: How do I remove a template from Favorites?** Click the solid star icon on the template to unmark it. The star will return to its outlined state and it will be removed from your favorites list. **Q: Will my team members see my favorites?** No. Favorites are unique to each user profile. They are not shared across teams or sub-accounts. **Q: Is there a limit to how many templates I can favorite?** There’s no hard limit, but it’s recommended to keep your favorites list manageable for efficiency. **Q: Can I filter favorites by template type?** Yes. You can view favorites within each template section separately by selecting the type (e.g., Funnel Templates) and applying the Favorites filter. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com