# Tag Contacts from Campaign Statistics

> Segmenting contacts just got easier! You can now add and automate tags directly from your campaign statistics page based on interactions like opens and…

- Source: https://docs.ghlcustomercare.com/docs/marketing/statistics/tag-contacts-from-campaign-statistics
- Section: Marketing / Statistics
- Reading time: 2 min

---
Segmenting contacts just got easier! You can now **add and automate tags directly from your campaign statistics page** based on interactions like opens and clicks. No more pre-planning or tedious manual work.  
**Overview**  
You can now tag contacts based on their interaction with a campaign (opens, clicks, etc.) directly from the campaign’s statistics page. This allows you to instantly segment and personalise your follow-ups—without setting up tags in advance. Plus, with **auto-tagging**, new contacts who engage with your campaign will be tagged automatically in real-time, keeping your segments updated effortlessly.

**TABLE OF CONTENTS**

-   [Benefits](#Benefits-Previously-tagging-was-only-available-through-pre-planned-workflows-or-manual-bulk-actions.-This-update-makes-it-easier-to:)
-   [What’s New](#whats-new)
-   [Step-by-Step Guide](#step-by-step-guide)
-   [Limitations](#limitations)
-   [FAQs](#FAQsQ1:-Can-I-remove-tags-using-this-feature?A:-No.-This-tool-currently-only-supports-adding-tags.-You-can-remove-tags-manually-via-Contacts-or-Tags-settings.Q2:-What-happens-if-I-apply-the-same-tag-again?A:-Duplicate-tags-are-ignored.-A-contact-won-t-get-tagged-multiple-times-with-the-same-tag.Q3:-Will-auto-tagging-apply-to-past-interactions?A:-Yes-It-will-get-applied-to-all-the-past-interactionsQ4:-Can-I-use-this-with-A-B-test-campaigns?A:-Yes-tagging-works-with-A-B-test-campaigns.Q5:-How-many-tags-can-I-apply-at-once?A:-Multiple-tags-can-be-applied-just-like-in-Contacts-sections.Q6:-Where-will-i-see-the-log-data?A:-You-will-see-the-log-data-within-Statistics-interface.)

**Benefits**   
Previously, tagging was only available through pre-planned workflows or manual bulk actions. This update makes it easier to:

-   **Instant Segmentation**: No need to plan ahead—segment post-campaign.
-   **Automated Tagging**: New interactions get tagged without manual effort.
-   **Trackable Logs**: Keep a clean history of tag actions.
-   **Multi-Tagging**: Apply multiple tags for more nuanced segmentation.

### **What’s New**

-   **Tag by Interaction:** Apply tags to contacts who opened, clicked, or engaged—right from the stats page.
-   **Auto-Tag Future Interactions:** Automatically tag new contacts who interact with the campaign.

### **Step-by-Step Guide**

  
**1\. Tag Contacts by Interaction**

1.  Go to **Marketing → Email Campaigns**.
2.  Find a **sent campaign** and click the **3-dot menu → Statistics**.
3.  Click **Load More** to view interaction data (Opened, Clicked, etc.).
4.  Choose an interaction category (e.g., Opened).
5.  Select the contacts you want to tag.
6.  Click **Add Tags**, type your desired tag, and apply.

 **2. Auto-Tag Future Interactions**

1.  In the interaction category (e.g., Opened), select **All**.
2.  Click **Add Tags** and enter your tag(s).
3.  Enable the **Auto-Tag Future Interactions** toggle.

  
**3\. Track Tags and Logs**

-   All manual tagging is visible in **Tags** and **Bulk Actions**.
-   Auto-tagged contacts will not appear in the Bulk Actions log but will be tagged automatically as they interact.

### **Limitations**

-   Auto-tagging is not available for :
    1.  Invalid contacts
    2.  Order Details lists
-   All actions are logged in the **Bulk Actions** tab apart from future auto-tagging.

**FAQs**  
**Q1: Can I remove tags using this feature?**  
**A:** No. This tool currently only supports adding tags. You can remove tags manually via Contacts or Tags settings.  
**Q2: What happens if I apply the same tag again?**  
**A:** Duplicate tags are ignored. A contact won’t get tagged multiple times with the same tag.  
**Q3: Can I use this with A/B test campaigns?**  
**A:******Yes, tagging works with A/B test campaigns.********  
**Q4: How many tags can I apply at once?**  
**A: ******M************ultiple tags can be applied just like in Contacts sections.********  
****Q5: Where will i see the log data?****  
****A: **You will see the log data within Statistics interface.******

---

Documentation for GHL Customer Care. Support: support@ghlcustomercare.com