# Why can't I see my X (formerly Twitter) account when connecting or scheduling posts?

> Due API cost structure changes, our team had to remove X access. We are working on finding alternate solutions.

- Source: https://docs.ghlcustomercare.com/docs/marketing/social-planner/why-can-t-i-see-my-x-formerly-twitter-account-when-connecting-or-scheduling-post
- Section: Marketing / Social Planner
- Reading time: 2 min

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On December 4, 2024, our integration with X (formerly Twitter) was disabled. Due to this change you will no longer be able to create, schedule, or post directly to X using the Social Planner. 

#### **What Does This Mean for You?**

-   Posting to X (formerly Twitter) via the Social Planner is no longer possible. Users will not be able to connect to X in the Connections tab. 
-   All other social media integrations (e.g., Facebook, Instagram, LinkedIn, Google Business Profile, TikTok) remain fully supported and operational.

#### **Why Is This Happening?**

 [X's integration requirements have recently undergone significant changes](https://x.com/API/status/1693760591503266165). The new migration requirement would have added a significant monthly fee which would have resulted in a large cost passed on to customers. After working diligently to come to a reasonable agreement that would have exempted us and our users from this cost increase, we were unfortunately unable to do so. 

While we are disappointed in having to remove our X integration, our efforts remain focused on refining the Social Planner and improving support for all other integrations.  
Our view is that X remains a vital platform in the social media landscape. We will continue to monitor changes in their API requirements, in hopes that we can re-integrate and allow posts to be scheduled and managed on X through the Social Planner in the future.  
For more details, please reference these articles:

-   # [](https://techcrunch.com/2023/08/23/x-changes-its-api-to-retire-legacy-tiers-and-endpoints/)[X changes its API to retire legacy tiers and endpoints - Tech Crunch](https://techcrunch.com/2023/08/23/x-changes-its-api-to-retire-legacy-tiers-and-endpoints/)
    
-   # [X makes its basic API tier more costly, launches annual subscriptions - TechCrunch](https://techcrunch.com/2024/10/30/x-makes-its-basic-api-tier-more-costly-launches-annual-subscriptions/)
    
-   [X Increases Its API Access Fees - Social Media Today](https://www.socialmediatoday.com/news/x-formerly-twitter-increases-api-access-fees/731151/)[](https://developer.x.com/en/products/x-api/enterprise/enterprise-api-interest-form#:~:text=Enterprise%20API%20pricing%20starts%20at,based%20on%20usage%20and%20needs.&text=Acknowledgment%20of%20X%20Terms%20%2D%20By,to%20accept%20messages%20from%20X.)
-   [X API Documentation](https://developer.x.com/en/products/x-api/enterprise/enterprise-api-interest-form#:~:text=Enterprise%20API%20pricing%20starts%20at,based%20on%20usage%20and%20needs.&text=Acknowledgment%20of%20X%20Terms%20%2D%20By,to%20accept%20messages%20from%20X.)

#### **What’s Next for X on Social Planner?**

We understand the importance of X to many businesses and creators. Rest assured, our team is actively exploring options to reintroduce X support in the future with enhanced functionality and compliance with platform requirements.

We will keep you informed about our progress towards this goal.

**FAQs**

1.  What would be the additional cost to retain X as an option in the Social Planner?  
    The platform costs would be $42,000/month ($504,000/year) for keeping access of X with the newly required enterprise V2 X API.
2.  Is it possible to implement a solution that would incorporate individual API keys for X accounts?  
    The “bring your own API key” method is technically possible, but we don’t view this as a long-term solution.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com