# @Mention or Tag Profile in Posts from Social Planner > Mentions will work for socials like Facebook, Linkedin , Twitter (X) and plain text will be available Instagram, Tiktok and GMB. - Source: https://docs.ghlcustomercare.com/docs/marketing/social-planner/mention-or-tag-profile-in-posts-from-social-planner - Section: Marketing / Social Planner - Reading time: 2 min - Images: 4, each explained below - Modified on Fri, 24 Oct, 2025 at 1:08 AM --- --- **TABLE OF CONTENTS** - [Mentioning and Tagging Profiles in Posts from the Social Planner](#mentioning-and-tagging-profiles-in-posts-from-the-social-planner) - [Key Benefits of Tagging and Mention Profiles](#key-benefits-of-tagging-and-mention-profiles) - [Key Information](#key-information) - [How to Add a Mention or Tag to Posts](#how-to-add-a-mention-or-tag-to-posts) - [Step 1: Navigate to the Social Planner](#step-1-navigate-to-the-social-planner) - [Step 2: Create a New Post](#step-2-create-a-new-post) - [Step 3: Select Socials](#step-3-select-socials) - [Step 4: Write Post](#step-4-write-post) --- # **Mentioning and Tagging Profiles in Posts from the Social Planner** The Social Planner now allows users to add @Mentions in posts! @Mentions will work for socials like Facebook, LinkedIn (Only company pages) and plain text will be available Instagram, Tiktok and GMB. @Mentions will be the search for public profiles or pages. If more than one social channel is used, it will ask to customise the post for each channel to be enabled to allow users to search by the name, followers and social wise. --- ## **Key Benefits of Tagging and Mention Profiles** - Improves Post engagement for customers - Brands and influencers often use @Mentions strategically to cross-promote each other's content - On some platforms, @Mentions contribute to the searchability of content --- ## **Key Information** - This will not work in CSV and other options like Review Posting, RSS Posting. - The tag will appear highlighted (in blue) in the preview. This visual highlight confirms that the tag was recognized successfully by the system. - **Auto-suggestions for mentions are not available for Instagram**. You’ll need to type @username manually, and the person being tagged must have their settings enabled to allow mentions. --- ## **How to Add a Mention or Tag to Posts** #### **Step 1:** Navigate to the Social Planner - On the left-side navigation bar, select **Marketing** - Click the **Social****Planner** tab on the top navigation ribbon ![Step 1: Navigate to the Social Planner (image 1 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155027869759/original/kNAVB-O3oN1JyRvEzTpqrSBzqvM1E-y94Q.png) **Step 1: Navigate to the Social Planner (image 1 of 4)** This screenshot appears in the "Step 1: Navigate to the Social Planner" section of "@Mention or Tag Profile in Posts from Social Planner". The text alongside this image reads: How to Add a Mention or Tag to Posts Step 1: Navigate to the Social Planner. This part of the guide covers 9 fields, listed below. Immediately after, the guide continues: Click the blue + New Post Button From the dropdown, select + Create New Post. - What this covers: How to Add a Mention or Tag to Posts Step 1: Navigate to the Social Planner - Fields: Key Benefits of Tagging and Mention Profiles, Key Information, How to Add a Mention or Tag to Posts, Step 1: Navigate to the Social Planner, Step 2: Create a New Post, Step 3: Select Socials, Step 4: Write Post, Improves Post engagement for customers, On the left-side navigation bar, select Marketing - Controls: TABLE OF CONTENTS, Key Information, How to Add a Mention or Tag to Posts, Marketing, Social, Planner - Next: Click the blue + New Post Button From the dropdown, select + Create New Post Full procedure: 1. Mentioning and Tagging Profiles in Posts from the Social Planner 2. Key Benefits of Tagging and Mention Profiles 3. Key Information 4. How to Add a Mention or Tag to Posts #### **Step 2:** Create a New Post - Click the blue **+ New****Post** Button - From the dropdown, select **\+ Create New Post** ![Step 2: Create a New Post (image 2 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155027869771/original/1mK26J4E9CRvcWBh-MC1NUCpOxpomSYXgg.png) **Step 2: Create a New Post (image 2 of 4)** This screenshot appears in the "Step 2: Create a New Post" section of "@Mention or Tag Profile in Posts from Social Planner". The text alongside this image reads: Click the blue + New Post Button From the dropdown, select + Create New Post. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: While creating new post, selects the social If more than one social channel is selected, it will ask you to enable the customise for each channel option. - What to choose: Click the blue + New Post Button From the dropdown, select + Create New Post - Fields: From the dropdown, select + Create New Post - Controls: + New, Post, + Create New Post - Next: While creating new post, selects the social If more than one social channel is selected, it will ask you to enable the customise for each channel option. Full procedure: 1. Click the blue + New Post Button 2. From the dropdown, select + Create New Post #### **Step 3:** Select Socials - While creating new post, selects the social - If more than one social channel is selected, it will ask you to enable the customise for each channel option. ![Step 3: Select Socials (image 3 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155053996336/original/wtE-OeO4GtUJa0vOtni3srboFp7grC2ayQ.png) **Step 3: Select Socials (image 3 of 4)** This screenshot appears in the "Step 3: Select Socials" section of "@Mention or Tag Profile in Posts from Social Planner". The text alongside this image reads: While creating new post, selects the social If more than one social channel is selected, it will ask you to enable the customise for each channel option. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Create the post for each social channel To mention a profile, use the @ followed by the username of the profile you would like to tag After typing in the first few letters, recommended options will populate. - What this covers: While creating new post, selects the social If more than one social channel is selected, it will ask you to enable the customise for each channel option. - Fields: While creating new post, selects the social - Next: Create the post for each social channel To mention a profile, use the @ followed by the username of the profile you would like to tag After typing in the first few letters, recommended options will populate Full procedure: 1. While creating new post, selects the social 2. If more than one social channel is selected, it will ask you to enable the customise for each channel option. #### **Step 4:** Write Post - Create the post for each social channel - To mention a profile, use the @ followed by the username of the profile you would like to tag - After typing in the first few letters, recommended options will populate ![Step 4: Write Post (image 4 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155053996294/original/AwTuGwN8yfM6U2S6gLG5IGkYv-3fvYy2sQ.png) **Step 4: Write Post (image 4 of 4)** This screenshot appears in the "Step 4: Write Post" section of "@Mention or Tag Profile in Posts from Social Planner". The text alongside this image reads: Create the post for each social channel To mention a profile, use the @ followed by the username of the profile you would like to tag After typing in the first few letters, recommended options will populate. - What this covers: Create the post for each social channel To mention a profile, use the @ followed by the username of the profile you would like to tag After typing in the first few letters, recommended options will populate Full procedure: 1. Create the post for each social channel 2. To mention a profile, use the @ followed by the username of the profile you would like to tag 3. After typing in the first few letters, recommended options will populate --- --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com