# How to Schedule Community Posts from Social Planner > Schedule your posts in advance for your community groups and channels. - Source: https://docs.ghlcustomercare.com/docs/marketing/social-planner/how-to-schedule-community-posts-from-social-planner - Section: Marketing / Social Planner - Reading time: 2 min - Images: 10, each explained below --- Schedule your posts in advance for your community groups and channels directly from the social planner! --- **TABLE OF CONTENTS** - [Overview of Scheduling Community Posts from Social Planner](#overview-of-scheduling-community-posts-from-social-planner) - [Key Benefits of Scheduling Community Posts from Social Planner](#key-benefits-of-scheduling-community-posts-from-social-planner) - [How to Connect Community Groups in Social Planner](#how-to-connect-community-groups-in-social-planner) - [How to Create and Schedule Community Posts](#how-to-create-and-schedule-community-posts) - [Manage Comments from Social Planner](#manage-comments-from-social-planner) - [Important Points to Note](#important-points-to-note)  --- # **Overview of Scheduling Community Posts from Social Planner** Scheduling Community posts from Social Planner allows you to create content in advance and publish it to selected Community channels at the right time. Instead of manually posting inside each Community channel, you can use Social Planner to prepare posts, attach supported media, select the posting user, and schedule content from one centralized workflow. Community scheduling is useful for announcements, weekly engagement prompts, course updates, event reminders, and other planned content that should appear inside your Community without requiring manual publishing at the exact time. --- ## **Key Benefits of Scheduling Community Posts from Social Planner** - **Centralized Planning:** Schedule Community content from Social Planner alongside your other planned posts. - **Scheduled Posting:** Plan and schedule your content in advance, ensuring posts go live at the optimal time for each community. This helps maintain engagement and ensures your message reaches members at the best times. - **Unified** **Content** **Management**: Track and manage all posts (past and future) from a single interface. View post history, upcoming scheduled posts, and current statuses across all communities for quick adjustments and oversight. --- ## **How to Connect Community Groups in Social Planner** To connect Community groups and channels in Social Planner: 1. Navigate to **Marketing** \> **Social Planner** > **Settings**. ![Step 1 of 3: Navigate to Marketing > Social Planner > Settings](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071931200/original/QP30u_IPF11s0Y9zL9bvgnQ0CPu4DPdmxA.png) **Step 1 of 3: Navigate to Marketing > Social Planner > Settings** This screenshot accompanies step 1 of 3 in the "How to Connect Community Groups in Social Planner" section of "How to Schedule Community Posts from Social Planner". At this point in the walkthrough you navigate to Marketing > Social Planner > Settings. The navigation path used here is Marketing > Social Planner > Settings. The next step is to select Communities then click Connect Community. - Path: Marketing > Social Planner > Settings - Where to go: Navigate to Marketing > Social Planner > Settings. - Controls: Marketing, Social Planner, Settings, Communities, Connect Community - Next: Select Communities then click Connect Community. Full procedure: 1. Navigate to Marketing > Social Planner > Settings. <- this image 2. Select Communities then click Connect Community. 3. Choose the Community groups you want to make available in Social Planner. 2. Select **Communities** then click **Connect Community**. ![Step 2 of 3: Select Communities then click Connect Community](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071931220/original/-m-NrhA2yXO0Or4VvTZ04s2k0V_DMFb4oQ.png) **Step 2 of 3: Select Communities then click Connect Community** This screenshot accompanies step 2 of 3 in the "How to Connect Community Groups in Social Planner" section of "How to Schedule Community Posts from Social Planner". At this point in the walkthrough you select Communities then click Connect Community. The navigation path used here is Marketing > Social Planner > Settings. The next step is to choose the Community groups you want to make available in Social Planner. - Path: Marketing > Social Planner > Settings - What to choose: Select Communities then click Connect Community. - Controls: Communities, Connect Community, Marketing, Social Planner, Settings - Next: Choose the Community groups you want to make available in Social Planner. Full procedure: 1. Navigate to Marketing > Social Planner > Settings. 2. Select Communities then click Connect Community. <- this image 3. Choose the Community groups you want to make available in Social Planner. 3. Choose the Community groups you want to make available in Social Planner. ![Step 3 of 3: Choose the Community groups you want to make available in Social Planner](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071931511/original/KsKTaRddOpuQbVPJ9_KabzSTHP9OCy5dvg.png) **Step 3 of 3: Choose the Community groups you want to make available in Social Planner** This screenshot accompanies step 3 of 3 in the "How to Connect Community Groups in Social Planner" section of "How to Schedule Community Posts from Social Planner". At this point in the walkthrough you choose the Community groups you want to make available in Social Planner. The navigation path used here is Marketing > Social Planner > Settings. - Path: Marketing > Social Planner > Settings - What to choose: Choose the Community groups you want to make available in Social Planner. - Controls: Marketing, Social Planner, Settings, Communities, Connect Community Full procedure: 1. Navigate to Marketing > Social Planner > Settings. 2. Select Communities then click Connect Community. 3. Choose the Community groups you want to make available in Social Planner. <- this image **Note:** Community will only be connected from the respective sub-account inside the Social Planner. --- ## **How to Create and Schedule Community Posts** 1. Click **+** **New Post** from within the Social Planner. ![Step 1 of 6: Click + New Post from within the Social Planner](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071932297/original/22f3v8F9CEBykTBlh1TREEEVkrU4oyWssg.png) **Step 1 of 6: Click + New Post from within the Social Planner** This screenshot accompanies step 1 of 6 in the "How to Create and Schedule Community Posts" section of "How to Schedule Community Posts from Social Planner". At this point in the walkthrough you click + New Post from within the Social Planner. The next step is to in the channel or account selector, choose the connected Community channels where the post should be published. Select one or multiple Community channels as needed. - What to click: Click + New Post from within the Social Planner. - Controls: +, New Post, Community, Both, Fo, rmat -, Images -, Video -, Title, User, Post, Schedule Post - Next: In the channel or account selector, choose the connected Community channels where the post should be published. Select one or multiple Community channels as needed. Full procedure: 1. Click + New Post from within the Social Planner. <- this image 2. In the channel or account selector, choose the connected Community channels where the post should be published. Select one or multiple Community channels as needed. 3. Add your content with rich text media: Both Fo rmat - Image and Video are allowed, 10 Image(s) or Video(s) are allowed. Images - The maximum size of the image is 10 MB Video - Maximum size for video is 1 GB and duration minimum of 4 seconds. 4. Fill the mandatory fields such as Title and select the User you want to post as. 5. Once the post has all information added, click Post then select the option Schedule Post. 6. Choose the desired date and time then click Schedule Post. 2. In the channel or account selector, choose the connected **Community** channels where the post should be published. Select one or multiple Community channels as needed. ![Step 2 of 6: In the channel or account selector, choose the connected Community…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071932865/original/X76UVMFebFnoaNOZid-N_9klQWclbdruvw.jpeg) **Step 2 of 6: In the channel or account selector, choose the connected Community…** This screenshot accompanies step 2 of 6 in the "How to Create and Schedule Community Posts" section of "How to Schedule Community Posts from Social Planner". At this point in the walkthrough you in the channel or account selector, choose the connected Community channels where the post should be published. Select one or multiple Community channels as needed. The next step is to add your content with rich text media: Both Fo rmat - Image and Video are allowed, 10 Image(s) or Video(s) are allowed. Images - The maximum size of the image is 10 MB Video - Maximum size for video is 1 GB and duration minimum of 4 seconds. - What to choose: In the channel or account selector, choose the connected Community channels where the post should be published. Select one or multiple Community channels as needed. - Controls: Community, +, New Post, Both, Fo, rmat -, Images -, Video -, Title, User, Post, Schedule Post - Next: Add your content with rich text media: Both Fo rmat - Image and Video are allowed, 10 Image(s) or Video(s) are allowed. Images - The maximum size of the image is 10 MB Video - Maximum size for video is 1 GB and duration minimum of 4 seconds. Full procedure: 1. Click + New Post from within the Social Planner. 2. In the channel or account selector, choose the connected Community channels where the post should be published. Select one or multiple Community channels as needed. <- this image 3. Add your content with rich text media: Both Fo rmat - Image and Video are allowed, 10 Image(s) or Video(s) are allowed. Images - The maximum size of the image is 10 MB Video - Maximum size for video is 1 GB and duration minimum of 4 seconds. 4. Fill the mandatory fields such as Title and select the User you want to post as. 5. Once the post has all information added, click Post then select the option Schedule Post. 6. Choose the desired date and time then click Schedule Post. 3. Add your content with rich text media: **Both** **Fo****rmat -** Image and Video are allowed, 10 Image(s) or Video(s) are allowed. **Images -** The maximum size of the image is 10 MB **Video -** Maximum size for video is 1 GB and duration minimum of 4 seconds. ![Step 3 of 6: Add your content with rich text media: Both Fo rmat - Image and Video…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071932491/original/Ztuzl56rHv1A0rR54p2Y--qYpD9O65Teyw.jpeg) **Step 3 of 6: Add your content with rich text media: Both Fo rmat - Image and Video…** This screenshot accompanies step 3 of 6 in the "How to Create and Schedule Community Posts" section of "How to Schedule Community Posts from Social Planner". At this point in the walkthrough you add your content with rich text media: Both Fo rmat - Image and Video are allowed, 10 Image(s) or Video(s) are allowed. Images - The maximum size of the image is 10 MB Video - Maximum size for video is 1 GB and duration minimum of 4 seconds. The next step is to fill the mandatory fields such as Title and select the User you want to post as. - What this covers: Add your content with rich text media: Both Fo rmat - Image and Video are allowed, 10 Image(s) or Video(s) are allowed. Images - The maximum size of the image is 10 MB Video - Maximum size for video is 1 GB and duration minimum of 4 seconds. - Controls: Both, Fo, rmat -, Images -, Video -, +, New Post, Community, Title, User, Post, Schedule Post - Next: Fill the mandatory fields such as Title and select the User you want to post as. Full procedure: 1. Click + New Post from within the Social Planner. 2. In the channel or account selector, choose the connected Community channels where the post should be published. Select one or multiple Community channels as needed. 3. Add your content with rich text media: Both Fo rmat - Image and Video are allowed, 10 Image(s) or Video(s) are allowed. Images - The maximum size of the image is 10 MB Video - Maximum size for video is 1 GB and duration minimum of 4 seconds. <- this image 4. Fill the mandatory fields such as Title and select the User you want to post as. 5. Once the post has all information added, click Post then select the option Schedule Post. 6. Choose the desired date and time then click Schedule Post. 4. Fill the mandatory fields such as **Title** and select the **User** you want to post as. ![Step 4 of 6: Fill the mandatory fields such as Title and select the User you want…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155035587541/original/TDUPwcTXnQV-9z15t6a70tcmegJ_JJT60Q.png) **Step 4 of 6: Fill the mandatory fields such as Title and select the User you want…** This screenshot accompanies step 4 of 6 in the "How to Create and Schedule Community Posts" section of "How to Schedule Community Posts from Social Planner". At this point in the walkthrough you fill the mandatory fields such as Title and select the User you want to post as. The next step is to once the post has all information added, click Post then select the option Schedule Post. - What to fill in: Fill the mandatory fields such as Title and select the User you want to post as. - Controls: Title, User, +, New Post, Community, Both, Fo, rmat -, Images -, Video -, Post, Schedule Post - Next: Once the post has all information added, click Post then select the option Schedule Post. Full procedure: 1. Click + New Post from within the Social Planner. 2. In the channel or account selector, choose the connected Community channels where the post should be published. Select one or multiple Community channels as needed. 3. Add your content with rich text media: Both Fo rmat - Image and Video are allowed, 10 Image(s) or Video(s) are allowed. Images - The maximum size of the image is 10 MB Video - Maximum size for video is 1 GB and duration minimum of 4 seconds. 4. Fill the mandatory fields such as Title and select the User you want to post as. <- this image 5. Once the post has all information added, click Post then select the option Schedule Post. 6. Choose the desired date and time then click Schedule Post. 5. Once the post has all information added, click **Post** then select the option **Schedule Post**. ![Step 5 of 6: Once the post has all information added, click Post then select the…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071933674/original/JzU8vmBRv-_q_wnC4uoYdWxVGj0EV8gwzg.png) **Step 5 of 6: Once the post has all information added, click Post then select the…** This screenshot accompanies step 5 of 6 in the "How to Create and Schedule Community Posts" section of "How to Schedule Community Posts from Social Planner". At this point in the walkthrough you once the post has all information added, click Post then select the option Schedule Post. The next step is to choose the desired date and time then click Schedule Post. - What to choose: Once the post has all information added, click Post then select the option Schedule Post. - Controls: Post, Schedule Post, +, New Post, Community, Both, Fo, rmat -, Images -, Video -, Title, User - Next: Choose the desired date and time then click Schedule Post. Full procedure: 1. Click + New Post from within the Social Planner. 2. In the channel or account selector, choose the connected Community channels where the post should be published. Select one or multiple Community channels as needed. 3. Add your content with rich text media: Both Fo rmat - Image and Video are allowed, 10 Image(s) or Video(s) are allowed. Images - The maximum size of the image is 10 MB Video - Maximum size for video is 1 GB and duration minimum of 4 seconds. 4. Fill the mandatory fields such as Title and select the User you want to post as. 5. Once the post has all information added, click Post then select the option Schedule Post. <- this image 6. Choose the desired date and time then click Schedule Post. 6. Choose the desired date and time then click **Schedule Post**. ![Step 6 of 6: Choose the desired date and time then click Schedule Post](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071933471/original/l8f97xK2EAa0ivYT7LXwmXBi-CreMWe7Qg.png) **Step 6 of 6: Choose the desired date and time then click Schedule Post** This screenshot accompanies step 6 of 6 in the "How to Create and Schedule Community Posts" section of "How to Schedule Community Posts from Social Planner". At this point in the walkthrough you choose the desired date and time then click Schedule Post. - What to choose: Choose the desired date and time then click Schedule Post. - Controls: Schedule Post, +, New Post, Community, Both, Fo, rmat -, Images -, Video -, Title, User, Post Full procedure: 1. Click + New Post from within the Social Planner. 2. In the channel or account selector, choose the connected Community channels where the post should be published. Select one or multiple Community channels as needed. 3. Add your content with rich text media: Both Fo rmat - Image and Video are allowed, 10 Image(s) or Video(s) are allowed. Images - The maximum size of the image is 10 MB Video - Maximum size for video is 1 GB and duration minimum of 4 seconds. 4. Fill the mandatory fields such as Title and select the User you want to post as. 5. Once the post has all information added, click Post then select the option Schedule Post. 6. Choose the desired date and time then click Schedule Post. <- this image **Note:** Community posting is allowed for CSV and other types of post. --- ## **Manage Comments from Social Planner** You can view and reply to comments on Communities posts from within Social Planner. For more information, see [Manage Comments in Social Planner.](https://docs.ghlcustomercare.com/docs/marketing/social-planner/manage-comments-in-social-planner) ![Manage Comments from Social Planner (image 10 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155071932921/original/a63m1zCLRNG8hflrwRr0XNDZbMv-C2dCzg.png) **Manage Comments from Social Planner (image 10 of 10)** This screenshot appears in the "Manage Comments from Social Planner" section of "How to Schedule Community Posts from Social Planner". The text alongside this image reads: You can view and reply to comments on Communities posts from within Social Planner. For more information, see Manage Comments in Social Planner. Immediately after, the guide continues: If there are new Channels or changes to Group/Channel details, it will not auto-populate in Social Planner. The user will have to go to Social Planner Settings > Communities to re-sync the groups and channels. In Post Composer area, there…. - What this covers: You can view and reply to comments on Communities posts from within Social Planner. For more information, see Manage Comments in Social Planner. - Next: If there are new Channels or changes to Group/Channel details, it will not auto-populate in Social Planner. The user will have to go to Social Planner Settings > Communities to re-sync the groups and channels. In Post Composer area, there is option to add user on whose name the post will be published. In Social Planner Settings > there will be option to go to Communities > you can select default users who will be used when you create new social post. --- ## **Important Points to Note** - If there are new Channels or changes to Group/Channel details, it will not auto-populate in Social Planner. The user will have to go to **Social Planner Settings > Communities** to re-sync the groups and channels. - In Post Composer area, there is option to add user on whose name the post will be published. In Social Planner **Settings** > there will be option to go to **Communities** > you can select default users who will be used when you create new social post. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com