# Connecting LinkedIn Profile and Business Pages to Social Planner > How to connect to your LinkedIn Profile(s) and Page(s)? - Source: https://docs.ghlcustomercare.com/docs/marketing/social-planner/connecting-linkedin-profile-and-business-pages-to-social-planner - Section: Marketing / Social Planner - Reading time: 3 min - Images: 8, each explained below - Modified on Sat, 23 Aug, 2025 at 10:01 PM --- This article will walk you through the complete process of connecting your LinkedIn profile or company page to GHL Customer Care’s Social Planner. By following these steps, you’ll be able to schedule and manage posts directly from the platform. You’ll also learn about key features, permissions needed, and how to troubleshoot common issues. --- **TABLE OF CONTENTS** - [What is LinkedIn Integration](#what-is-linkedin-integration) - [Key Benefits of Connecting LinkedIn to GHL Customer Care](#key-benefits-of-connecting-linkedin-to-ghl-customer-care) - [Configuring the LinkedIn Integration](#configuring-the-linkedin-integration) - [Frequently Asked Questions](#frequently-asked-questions) --- # **What is LinkedIn Integration** LinkedIn integration in GHL Customer Care allows users to connect their personal profiles or business pages to the Social Planner. Once connected, you can seamlessly schedule, publish, and manage your LinkedIn posts right from the GHL Customer Care dashboard. It streamlines social engagement, saving time and improving content visibility. --- ## **Key Benefits of Connecting LinkedIn to GHL Customer Care** Connecting your LinkedIn account offers powerful capabilities to boost your social media strategy: - Schedule and publish posts to LinkedIn profiles or pages directly. - Manage multiple accounts across social platforms in one place. - View the connection status and token validity to maintain uptime. - Easily reconnect or refresh access if permissions expire. - Control user access and permissions for collaborative teams. --- ## **Configuring the LinkedIn Integration** Before you begin setting up LinkedIn, make sure you have **admin access to the LinkedIn Page** you want to connect. The integration token is valid for approximately **60 days**, after which you’ll see a **“Reconnect” prompt** to renew access. If the connection fails due to missing permissions, the account will display a **“Permissions Missing”** status—simply follow the setup steps again to reauthorize the connection successfully. ### **Navigate to the Social Planner** From the left sidebar, go to Marketing > Social Planner. This is where you manage all your scheduled content across connected social platforms. ![Navigate to the Social Planner (image 1 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044689220/original/JcKxSMZlSM3nu1Wlohn6E_ZyMReFF-Cqqg.jpeg) **Navigate to the Social Planner (image 1 of 8)** This screenshot appears in the "Navigate to the Social Planner" section of "Connecting LinkedIn Profile and Business Pages to Social Planner". The text alongside this image reads: From the left sidebar, go to Marketing > Social Planner. This is where you manage all your scheduled content across connected social platforms. The navigation path used here is Marketing > Social Planner. Immediately after, the guide continues: Click the gear icon in the upper-right corner to open Social Planner settings. - Path: Marketing > Social Planner - Where to go: From the left sidebar, go to Marketing > Social Planner. This is where you manage all your scheduled content across connected social platforms. - Next: Click the gear icon in the upper-right corner to open Social Planner settings. ### **Open Social Planner Settings** Click the gear icon in the upper-right corner to open Social Planner settings. ![Open Social Planner Settings (image 2 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044689226/original/gGRvXumHcw_5kR2MQhqs_g0q_vNm9a8XKQ.png) **Open Social Planner Settings (image 2 of 8)** This screenshot appears in the "Open Social Planner Settings" section of "Connecting LinkedIn Profile and Business Pages to Social Planner". The text alongside this image reads: Click the gear icon in the upper-right corner to open Social Planner settings. Immediately after, the guide continues: In the Social Accounts tab, click the + Connect Social button to begin linking your LinkedIn account. - What to click: Click the gear icon in the upper-right corner to open Social Planner settings. - Next: In the Social Accounts tab, click the + Connect Social button to begin linking your LinkedIn account. ### **Click “Connect Social”** In the Social Accounts tab, click the + Connect Social button to begin linking your LinkedIn account. ![Click “Connect Social” (image 3 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044689228/original/5cU4fVR9PEoQgAGXoIuTseIG-f4cWdUQqQ.jpeg) **Click “Connect Social” (image 3 of 8)** This screenshot appears in the "Click “Connect Social”" section of "Connecting LinkedIn Profile and Business Pages to Social Planner". The text alongside this image reads: In the Social Accounts tab, click the + Connect Social button to begin linking your LinkedIn account. Immediately after, the guide continues: A popup will display all available platforms. Click Connect LinkedIn. - What to click: In the Social Accounts tab, click the + Connect Social button to begin linking your LinkedIn account. - Next: A popup will display all available platforms. Click Connect LinkedIn. ### **Select LinkedIn** A popup will display all available platforms. Click Connect LinkedIn. ![Select LinkedIn (image 4 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044689243/original/MVpazPWTR3yleUsi1sTjq5amujqJY7uRmA.jpeg) **Select LinkedIn (image 4 of 8)** This screenshot appears in the "Select LinkedIn" section of "Connecting LinkedIn Profile and Business Pages to Social Planner". The text alongside this image reads: A popup will display all available platforms. Click Connect LinkedIn. Immediately after, the guide continues: You’ll be redirected to the LinkedIn login screen. Enter your LinkedIn credentials and click Sign In. - What to click: A popup will display all available platforms. Click Connect LinkedIn. - Next: You’ll be redirected to the LinkedIn login screen. Enter your LinkedIn credentials and click Sign In. ### **Log In to LinkedIn** You’ll be redirected to the LinkedIn login screen. Enter your LinkedIn credentials and click Sign In. ![Log In to LinkedIn (image 5 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044689247/original/ZHo-WvrJX2QHLcVjURRhw1giIbiwcpX2Cg.jpeg) **Log In to LinkedIn (image 5 of 8)** This screenshot appears in the "Log In to LinkedIn" section of "Connecting LinkedIn Profile and Business Pages to Social Planner". The text alongside this image reads: You’ll be redirected to the LinkedIn login screen. Enter your LinkedIn credentials and click Sign In. Immediately after, the guide continues: LinkedIn will ask you to authorize access to your account through LeadConnector. Click Allow to proceed. - What to fill in: You’ll be redirected to the LinkedIn login screen. Enter your LinkedIn credentials and click Sign In. - Next: LinkedIn will ask you to authorize access to your account through LeadConnector. Click Allow to proceed. ### **Grant Permissions** LinkedIn will ask you to authorize access to your account through LeadConnector. Click Allow to proceed. **Note:** If you’re connecting for advertising purposes, ensure your LinkedIn login has Super Admin or Campaign Manager access to the ad account. Otherwise, the account may not appear later in Social Planner. ![Grant Permissions (image 6 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044689252/original/07f1i2myV_dWoA2rNnNPG8PlDAKqexH2lw.jpeg) **Grant Permissions (image 6 of 8)** This screenshot appears in the "Grant Permissions" section of "Connecting LinkedIn Profile and Business Pages to Social Planner". The text alongside this image reads: Note: If you’re connecting for advertising purposes, ensure your LinkedIn login has Super Admin or Campaign Manager access to the ad account. Otherwise, the account may not appear later in Social Planner. Immediately after, the guide continues: After granting access, select the LinkedIn profile or business page you want to connect and click Add. - What this covers: Note: If you’re connecting for advertising purposes, ensure your LinkedIn login has Super Admin or Campaign Manager access to the ad account. Otherwise, the account may not appear later in Social Planner. - Next: After granting access, select the LinkedIn profile or business page you want to connect and click Add. ### **Choose LinkedIn Profile or Page** After granting access, select the LinkedIn profile or business page you want to connect and click Add. ![Choose LinkedIn Profile or Page (image 7 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044689253/original/AzyGVZdk_CfL6RK0hYpUbhq5Yo26FtKflg.png) **Choose LinkedIn Profile or Page (image 7 of 8)** This screenshot appears in the "Choose LinkedIn Profile or Page" section of "Connecting LinkedIn Profile and Business Pages to Social Planner". The text alongside this image reads: After granting access, select the LinkedIn profile or business page you want to connect and click Add. Immediately after, the guide continues: Once added, the account will show as Connected in the Social Accounts section, along with type and token validity. - What to choose: After granting access, select the LinkedIn profile or business page you want to connect and click Add. - Next: Once added, the account will show as Connected in the Social Accounts section, along with type and token validity. ### **Connection Confirmation** Once added, the account will show as Connected in the Social Accounts section, along with type and token validity. **Suggestion:** If you don’t see your ad account after a successful connection, check that the account is active (not archived or suspended) and that you’ve accepted LinkedIn’s Marketing Developer Terms in Campaign Manager ![Connection Confirmation (image 8 of 8)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044689255/original/Rg3V8lQ_c4LiJDAKmITWyV87ux_eE3GkOw.jpeg) **Connection Confirmation (image 8 of 8)** This screenshot appears in the "Connection Confirmation" section of "Connecting LinkedIn Profile and Business Pages to Social Planner". The text alongside this image reads: Suggestion: If you don’t see your ad account after a successful connection, check that the account is active (not archived or suspended) and that you’ve accepted LinkedIn’s Marketing Developer Terms in Campaign Manager. Immediately after, the guide continues: Q: Can I connect both a LinkedIn profile and a business page at the same time? - What this covers: Suggestion: If you don’t see your ad account after a successful connection, check that the account is active (not archived or suspended) and that you’ve accepted LinkedIn’s Marketing Developer Terms in Campaign Manager - Next: Q: Can I connect both a LinkedIn profile and a business page at the same time? --- ## **Frequently Asked Questions** **Q: Can I connect both a LinkedIn profile and a business page at the same time?** Yes, GHL Customer Care allows you to connect multiple LinkedIn accounts—both personal profiles and business pages—based on available access and permissions. **Q: What happens if my LinkedIn connection expires?** If the token expires, you will see a “Reconnect” prompt in the Social Accounts tab. Simply click it and reauthorize via LinkedIn. **Q: Why does it say “Permissions Missing” for my page?** This usually means your LinkedIn account does not have admin rights on the page or certain permissions were not granted during authorization. Reconnect and ensure full access is provided. For ad accounts specifically, missing permissions often mean your user role in LinkedIn Campaign Manager isn’t sufficient. Try reconnecting after updating your role, clearing your cache, or using an incognito window. **Q: Can I schedule LinkedIn posts for both personal and company pages?** Yes, once both are connected, you can select where to publish each post during the content creation process. **Q: Is there a limit to how many LinkedIn accounts I can connect?** While there’s no fixed limit in GHL Customer Care, the number of accounts you manage should align with your subscription tier and admin permissions. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com