# Connect Instagram: Facebook-Linked vs. Direct Instagram Integration

> To successfully post to the Instagram Business or Creator Profile, including direct publishing, your Instagram Business profile must be connected to a Facebook Page.

- Source: https://docs.ghlcustomercare.com/docs/marketing/social-planner/connect-instagram-facebook-linked-vs-direct-instagram-integration
- Section: Marketing / Social Planner
- Reading time: 5 min
- Images: 9, each explained below
- Modified on Tue, 9 Dec, 2025 at 1:20 PM

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Easily connect and schedule posts to Instagram directly from GHL Customer Care’s Social Planner—no Facebook Page needed! This update streamlines Instagram management, supports Creator accounts, and simplifies your social media workflow.

**TABLE OF CONTENTS**

-   [What’s New](#whats-new)
-   [What is Direct Instagram Integration in Social Planner?](#what-is-direct-instagram-integration-in-social-planner)
-   [Key Benefits of Direct Instagram Integration](#key-benefits-of-direct-instagram-integration)
-   [Before you begin](#before-you-begin)
-   [Method 1: Facebook-Linked Integration (Classic)](#method-1-facebook-linked-integration-classic)
-   [Method 2: Direct Instagram Integration (Recommended)](#method-2-direct-instagram-integration-recommended)
-   [Feature Comparison](#feature-comparison)
-   [Connect your Instagram business profile with your Facebook account.](#connect-your-instagram-business-profile-with-your-facebook-account) 
-   [Frequently Asked Questions](#frequently-asked-questions)
-   [Related Articles](#related-articles)

---

## **What’s New**

-   **Direct Instagram Integration**: Connect and schedule posts to Instagram directly—no Facebook Page needed.
    
-   **Creator Account Support**: Auto-post Stories from Creator accounts.
    
-   **Simplified Workflow**: Manage Posts, Stories, and Reels from GHL Customer Care without extra Facebook permissions.
    

---

## **What is Direct Instagram Integration in Social Planner?**

Direct Instagram Integration is a new feature in GHL Customer Care’s Social Planner that lets you connect your Instagram Business or Creator accounts and schedule content without linking a Facebook Page. This removes a major barrier, streamlines your process, and gives you a one-stop dashboard for Instagram management.

With this enhancement, you can:

-   Auto-post Stories (including from Creator accounts)
    
-   Schedule Posts, Stories, and Reels
    
-   View engagement metrics directly in Social Planner
    

---

## **Key Benefits of Direct Instagram Integration**

-   **No Facebook Page Needed**: Skip the Facebook connection step—grant only Instagram permissions.
    
-   **Supports Creator & Business Accounts**: Full Stories and post scheduling for both account types.
    
-   **Simplified Workflow**: One interface for all Instagram content—no extra apps or dashboards.
    
-   **Quick Setup**: Guided connection in minutes.
    
-   **Statistics Access**: Engagement data (likes, comments) visible; view counts for images/videos excluded by Instagram API.
    
-   **Content Flexibility**: Schedule Posts, Stories, and Reels per Instagram guidelines.
    
-   **Time Savings**: Fewer steps, fewer permissions—focus on content creation.
    

---

## **Before you begin**

The key distinction between your options is:

1.  **Direct Instagram Integration (new)**: Does NOT require you to connect a Facebook page during setup in Social Planner. You authenticate only with Instagram. This allows you to skip the traditional "connect Facebook page and then connect Instagram Business page" flow. However, Instagram/Facebook (not GHL Customer Care) still requires the underlying profile to be either:
    1.  a Business profile linked to a Facebook page
    2.  a Creator profile (does not require a Facebook page)
2.  **Facebook-linked Integration**: This requires explicitly connecting a Facebook page inside Social Planner. You only need this if you want legacy Facebook permissions or view-count analytics.

#### 

**1) Confirm that your Instagram profile is a Business or Creator profile.**
\- If you don’t have an Instagram Business or Creator profile, see Convert an Instagram Personal profile to a Business or Creator profile.  
**2)** **Confirm that you have an Admin or Editor Page role for the Facebook Page if it's a Classic Page type or Facebook access with full or partial control on a New Page type. See the Facebook help article. [How do I see what my role is on a Facebook Page](https://www.facebook.com/help/510247025775149)?**
  
\- If the Page is an asset in Facebook Business Manager, you also need management access to the Page in the Business Manager account. See the Facebook help article [Add People to Your Business Manager](https://www.facebook.com/business/help/2169003770027706?id=2190812977867143).

---

## **Method 1: Facebook-Linked Integration (Classic)**

**IMPORTANT**: This method is required if you need legacy features that still rely on Facebook permissions.

This method links your **Instagram account through Facebook**, allowing for:

-   Enhanced metrics (including video/image views)
    
-   Access to Meta Business features
    

### **Steps**:

1.  Log in to Facebook, then click your profile photo in the top right.
2.  Click See all profiles, then select the Page you want to switch into.
3.  Click your page's profile picture at the top right of Facebook.
4.  Click Settings & privacy
    
    
![Step 4 of 4: Click Settings & privacy5. Then click Settings.6. Under Permissions…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047067929/original/ir8FH0rSyc8yfTcKAtWmLTD8YbHx_VxBEQ.png)

**Step 4 of 4: Click Settings & privacy5. Then click Settings.6. Under Permissions…**

This screenshot accompanies step 4 of 4 in the "Steps:" section of "Connect Instagram: Facebook-Linked vs. Direct Instagram Integration". At this point in the walkthrough you click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account. The navigation path used here is Marketing > Social Planner.

- Path: Marketing > Social Planner
- What to choose: Click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account
- Controls: Marketing > Social Planner, Settings (gear icon), Add Socials, Instagram, Instagram with Facebook, Note

Full procedure:

1. Log in to Facebook, then click your profile photo in the top right.
2. Click See all profiles, then select the Page you want to switch into.
3. Click your page's profile picture at the top right of Facebook.
4. Click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account  <- this image

    
    5\. Then click Settings.
    
    
![Step 4 of 4: Click Settings & privacy5. Then click Settings.6. Under Permissions…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047067910/original/Y7DU7H2rgpJPXpEGD_hDvQYdUVqM_Q0EHA.png)

**Step 4 of 4: Click Settings & privacy5. Then click Settings.6. Under Permissions…**

This screenshot accompanies step 4 of 4 in the "Steps:" section of "Connect Instagram: Facebook-Linked vs. Direct Instagram Integration". At this point in the walkthrough you click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account. The navigation path used here is Marketing > Social Planner.

- Path: Marketing > Social Planner
- What to choose: Click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account
- Controls: Marketing > Social Planner, Settings (gear icon), Add Socials, Instagram, Instagram with Facebook, Note

Full procedure:

1. Log in to Facebook, then click your profile photo in the top right.
2. Click See all profiles, then select the Page you want to switch into.
3. Click your page's profile picture at the top right of Facebook.
4. Click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account  <- this image

    
    6\. Under Permissions, click Linked accounts.
    
    
![Step 4 of 4: Click Settings & privacy5. Then click Settings.6. Under Permissions…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047067896/original/LqYoIsViSLK4t_89n1K36IOsYG09ZepMOg.jpeg)

**Step 4 of 4: Click Settings & privacy5. Then click Settings.6. Under Permissions…**

This screenshot accompanies step 4 of 4 in the "Steps:" section of "Connect Instagram: Facebook-Linked vs. Direct Instagram Integration". At this point in the walkthrough you click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account. The navigation path used here is Marketing > Social Planner.

- Path: Marketing > Social Planner
- What to choose: Click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account
- Controls: Marketing > Social Planner, Settings (gear icon), Add Socials, Instagram, Instagram with Facebook, Note

Full procedure:

1. Log in to Facebook, then click your profile photo in the top right.
2. Click See all profiles, then select the Page you want to switch into.
3. Click your page's profile picture at the top right of Facebook.
4. Click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account  <- this image

    
    7\. Next to Instagram, click
    
    
![Step 4 of 4: Click Settings & privacy5. Then click Settings.6. Under Permissions…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047066949/original/Gh1sa9kEcIcQk8FxU2Uwf-SQ_XoxjSWkJQ.png)

**Step 4 of 4: Click Settings & privacy5. Then click Settings.6. Under Permissions…**

This screenshot accompanies step 4 of 4 in the "Steps:" section of "Connect Instagram: Facebook-Linked vs. Direct Instagram Integration". At this point in the walkthrough you click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account. The navigation path used here is Marketing > Social Planner.

- Path: Marketing > Social Planner
- What to choose: Click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account
- Controls: Marketing > Social Planner, Settings (gear icon), Add Socials, Instagram, Instagram with Facebook, Note

Full procedure:

1. Log in to Facebook, then click your profile photo in the top right.
2. Click See all profiles, then select the Page you want to switch into.
3. Click your page's profile picture at the top right of Facebook.
4. Click Settings & privacy5. Then click Settings.6. Under Permissions, click Linked accounts.7. Next to Instagram, click View. 8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account. 9. Now, your Instagram business profile is linked to your Facebook account. 10. Go to Marketing > Social Planner 11. Click the Settings (gear icon) next to New Post 12. Select Add Socials 13. Choose Instagram 14. Select Instagram with Facebook 15. Follow the prompts to connect your Facebook Page and Instagram account  <- this image

    
    View.  
    8\. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account.  
    9\. Now, your Instagram business profile is linked to your Facebook account.  
    10\. Go to **Marketing > Social Planner**  
    11\. Click the **Settings (gear icon)** next to New Post  
    12\. Select **Add Socials**  
    13\. Choose **Instagram**  
    14\. Select **Instagram with Facebook**  
    15\. Follow the prompts to connect your Facebook Page and Instagram account

**Note**: For full details, see: [Meta’s official setup guide](https://www.facebook.com/business/help/898752960195806)

---

## **Method 2: Direct Instagram Integration (Recommended)**

Ideal for quick setup and Story scheduling, this method does not require Facebook.

### **Steps**:

1.  Go to **Marketing > Social Planner**.
2.  Click **Settings** (gear icon) next to **New Post**.
3.  Select **Add Socials**.
4.  Choose **Instagram**.
5.  Choose **Direct** **Instagram Integration.** 
    
    
![Step 5 of 7: Choose Direct Instagram Integration](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048316055/original/RYGaSbqo4Vd4GHZngEsrLCaiBmPfAvcURA.gif)

**Step 5 of 7: Choose Direct Instagram Integration**

This animation accompanies step 5 of 7 in the "Steps:" section of "Connect Instagram: Facebook-Linked vs. Direct Instagram Integration". At this point in the walkthrough you choose Direct Instagram Integration. For context, this section explains: Go to Marketing > Social Planner. Click Settings (gear icon) next to New Post. Select Add Socials. Choose Instagram. Choose Direct Instagram Integration. In the popup, select Direct Instagram Integration. Grant permissions and select your Instagram Business or Creator account. The navigation path used here is Marketing > Social Planner. The next step is to in the popup, select Direct Instagram Integration.

- Path: Marketing > Social Planner
- What to choose: Choose Direct Instagram Integration.
- Controls: Direct, Instagram Integration., Marketing > Social Planner, Settings, New Post, Add Socials, Instagram, Direct Instagram Integration.
- Next: In the popup, select Direct Instagram Integration.

Full procedure:

1. Go to Marketing > Social Planner.
2. Click Settings (gear icon) next to New Post.
3. Select Add Socials.
4. Choose Instagram.
5. Choose Direct Instagram Integration.  <- this image
6. In the popup, select Direct Instagram Integration.
7. Grant permissions and select your Instagram Business or Creator account

    
6.  In the popup, select **Direct Instagram Integration.**
    
7.  Grant permissions and select your Instagram Business or Creator account
    

---

## **Feature Comparison**

| Feature | Facebook-Linked | Direct Integration (New) |
| --- | --- | --- |
| **Requires a Facebook Page** | Yes | No |
| **Supports Creator Accounts** | Limited | Yes |
| **Auto-post Stories** | No | Yes |
| **Schedule Reels** | Yes | Yes |
| **View Engagement Metrics** | Yes | Yes (excl. view counts) |
| **Setup Complexity** | Higher (multiple logins) | Lower (single login) |

To successfully post to the Instagram Business Profile, including direct publishing, your Instagram Business profile must be connected to a Facebook Page or Creator Profile. You don't need to publish to the Facebook Page when you use Instagram, but the permissions to manage your Instagram profile are granted to LeadConnector through Facebook. This is a requirement from Facebook (which owns Instagram).

When you're done, you can connect your Instagram Business Profile to Social Planner.

---

## **Connect your Instagram business profile with your Facebook account.** 

Reference Document - [https://www.facebook.com/business/help/connect-instagram-to-page](https://www.facebook.com/business/help/connect-instagram-to-page)

1.   Log in to Facebook, then click your profile photo in the top right.
2.   Click See all profiles, then select the Page you want to switch into.
3.  Click your page's profile picture at the top right of Facebook.
4.  Click Settings & privacy
    
    
![Step 4 of 10: Click Settings & privacy](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047067929/original/ir8FH0rSyc8yfTcKAtWmLTD8YbHx_VxBEQ.png)

**Step 4 of 10: Click Settings & privacy**

This screenshot accompanies step 4 of 10 in the "Connect your Instagram business profile with your Facebook account." section of "Connect Instagram: Facebook-Linked vs. Direct Instagram Integration". At this point in the walkthrough you click Settings & privacy. For context, this section explains: Reference Document - https://www.facebook.com/business/help/connect-instagram-to-page. The next step is to then click Settings.
- What to click: Click Settings & privacy
- Controls: Note
- Next: Then click Settings.

Full procedure:

1. Log in to Facebook, then click your profile photo in the top right.
2. Click See all profiles, then select the Page you want to switch into.
3. Click your page's profile picture at the top right of Facebook.
4. Click Settings & privacy  <- this image
5. Then click Settings.
6. Under Permissions, click Linked accounts.
7. Next to Instagram, click View.
8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account.
9. Now, your Instagram business profile is linked to your Facebook account.
10. Integrate your Instagram Business Profile with Social Planner

    
5.  Then click Settings.
    
    
![Step 5 of 10: Then click Settings](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047067910/original/Y7DU7H2rgpJPXpEGD_hDvQYdUVqM_Q0EHA.png)

**Step 5 of 10: Then click Settings**

This screenshot accompanies step 5 of 10 in the "Connect your Instagram business profile with your Facebook account." section of "Connect Instagram: Facebook-Linked vs. Direct Instagram Integration". At this point in the walkthrough you then click Settings. For context, this section explains: Reference Document - https://www.facebook.com/business/help/connect-instagram-to-page. The next step is to under Permissions, click Linked accounts.
- What to click: Then click Settings.
- Controls: Note
- Next: Under Permissions, click Linked accounts.

Full procedure:

1. Log in to Facebook, then click your profile photo in the top right.
2. Click See all profiles, then select the Page you want to switch into.
3. Click your page's profile picture at the top right of Facebook.
4. Click Settings & privacy
5. Then click Settings.  <- this image
6. Under Permissions, click Linked accounts.
7. Next to Instagram, click View.
8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account.
9. Now, your Instagram business profile is linked to your Facebook account.
10. Integrate your Instagram Business Profile with Social Planner

    
6.  Under Permissions, click Linked accounts.
    
    
![Step 6 of 10: Under Permissions, click Linked accounts](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047067896/original/LqYoIsViSLK4t_89n1K36IOsYG09ZepMOg.jpeg)

**Step 6 of 10: Under Permissions, click Linked accounts**

This screenshot accompanies step 6 of 10 in the "Connect your Instagram business profile with your Facebook account." section of "Connect Instagram: Facebook-Linked vs. Direct Instagram Integration". At this point in the walkthrough you under Permissions, click Linked accounts. The next step is to next to Instagram, click View.
- What to click: Under Permissions, click Linked accounts.
- Controls: Note
- Next: Next to Instagram, click View.

Full procedure:

1. Log in to Facebook, then click your profile photo in the top right.
2. Click See all profiles, then select the Page you want to switch into.
3. Click your page's profile picture at the top right of Facebook.
4. Click Settings & privacy
5. Then click Settings.
6. Under Permissions, click Linked accounts.  <- this image
7. Next to Instagram, click View.
8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account.
9. Now, your Instagram business profile is linked to your Facebook account.
10. Integrate your Instagram Business Profile with Social Planner

    
7.  Next to Instagram, click
    
    
![Step 7 of 10: Next to Instagram, click View](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155047066949/original/Gh1sa9kEcIcQk8FxU2Uwf-SQ_XoxjSWkJQ.png)

**Step 7 of 10: Next to Instagram, click View**

This screenshot accompanies step 7 of 10 in the "Connect your Instagram business profile with your Facebook account." section of "Connect Instagram: Facebook-Linked vs. Direct Instagram Integration". At this point in the walkthrough you next to Instagram, click View. For context, this section explains: Reference Document - https://www.facebook.com/business/help/connect-instagram-to-page. The next step is to click Connect account, then follow the steps to connect your Facebook Page and Instagram account.
- What to click: Next to Instagram, click View.
- Controls: Note
- Next: Click Connect account, then follow the steps to connect your Facebook Page and Instagram account.

Full procedure:

1. Log in to Facebook, then click your profile photo in the top right.
2. Click See all profiles, then select the Page you want to switch into.
3. Click your page's profile picture at the top right of Facebook.
4. Click Settings & privacy
5. Then click Settings.
6. Under Permissions, click Linked accounts.
7. Next to Instagram, click View.  <- this image
8. Click Connect account, then follow the steps to connect your Facebook Page and Instagram account.
9. Now, your Instagram business profile is linked to your Facebook account.
10. Integrate your Instagram Business Profile with Social Planner

    
    View.
8.  Click Connect account, then follow the steps to connect your Facebook Page and Instagram account.
9.  Now, your Instagram business profile is linked to your Facebook account.
10.  Integrate your Instagram Business Profile with Social Planner

**Note**: Instagram’s native app and its Graph API do not allow clickable links in post captions. This restriction is intended to keep users on the platform, reduce spam, and encourage ad engagement. As a result, any link included in the post caption will appear as plain text when published on Instagram.

---

## **Frequently Asked Questions**

**Q: Can I use Direct Instagram Integration with a personal account?**  
No, only Business and Creator accounts are supported.

**Q: Do I need to disconnect my Facebook Page first?**  
No, choose your integration type during setup. Simply select Direct Integration.

**Q: What post types can I schedule?**  
Posts, Stories, and Reels (per Instagram guidelines).

**Q: Are all analytics available?**  
Engagement metrics, yes; view counts for images/videos not available.

**Q: Can I auto-post Stories from a Creator account?**  
Yes—Stories auto-post is supported for Creator accounts.

**Q: What if my posts fail to publish?**  
Ensure content meets Instagram specs and the account is correctly connected.

**Q: Is there a limit on connected accounts?**  
Connect multiple accounts up to your GHL Customer Care plan limits.

**Q: Where to find the latest Instagram specs?**  
See our \[Content Guidelines\] reference section above.

---

## **Related Articles**

-   ### [Connect Instagram to Social Planner: Facebook-Linked vs Direct Instagram Integration](https://docs.ghlcustomercare.com/docs/marketing/social-planner/connect-instagram-facebook-linked-vs-direct-instagram-integration)
    
-   ### [Posting Content: Image, Video, and Text Guidelines](https://docs.ghlcustomercare.com/docs/marketing/social-planner/social-planner-content-guidelines-image-video-and-text)
    
-   ### How to Schedule Posts in Social Planner
    
-   ### Troubleshooting Social Planner Connections
    
-   ### Social Planner Overview
    
-   ### Instagram Account Types: Business vs Creator

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com