# How to create Google Demand Gen campaigns in Ad Manager > Learn how to create Google Demand Gen campaigns in GHL Customer Care Ad Manager, choose the right goal, set targeting, add creatives, and publish with confidence. - Source: https://docs.ghlcustomercare.com/docs/marketing/google-ads/how-to-create-google-demand-gen-campaigns-in-ad-manager - Section: Marketing / Google Ads - Reading time: 10 min - Images: 10, each explained below --- Google Demand Gen campaigns in GHL Customer Care Ad Manager help you reach potential customers with visually rich ads across Google surfaces like YouTube, Discover, Gmail, and partner inventory. This campaign type is useful when you want to build awareness, drive clicks, or optimize for conversions before someone performs a direct search.  GHL Customer Care brings campaign creation, audience targeting, and ad setup into one workflow so you can launch faster and manage more from one place. It is especially helpful for advertisers who want a simpler way to create Google campaigns without switching between multiple tools. --- **TABLE OF CONTENTS** - [What is Google Demand Gen in GHL Customer Care Ad Manager?](#what-is-google-demand-gen-in-ghl-customer-care-ad-manager) - [Key Benefits of Google Demand Gen Campaigns](#key-benefits-of-google-demand-gen-campaigns) - [Campaign Goals](#campaign-goals) - [Audience Targeting](#audience-targeting) - [Ad Formats and Creative Requirements](#ad-formats-and-creative-requirements) - [How To Setup Google Demand Gen Campaigns](#how-to-setup-google-demand-gen-campaigns) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- # **What is Google Demand Gen in GHL Customer Care Ad Manager?** Google Demand Gen campaigns help you connect with people earlier in the buying journey using visual ad placements across Google-owned and partner surfaces. In GHL Customer Care Ad Manager, you can create these campaigns, choose a goal, define targeting, add creative assets, and publish from a guided workflow inside the platform. This makes it easier to manage setup while still using Google Ads delivery and optimization behavior behind the scenes. Google Demand Gen campaigns in GHL Customer Care Ad Manager are designed for advertisers who want to run visually driven campaigns focused on **Conversions**, **Clicks**, or **YouTube Engagements**. During setup, you create the campaign, select the goal, define budget and schedule, configure ad group settings, choose your audience, build the ad, and then review and publish. GHL Customer Care supports this workflow directly inside Ad Manager, while the campaign still follows Google’s Demand Gen framework for placements and delivery. --- ## **Key Benefits of Google Demand Gen Campaigns** Google Demand Gen campaigns are valuable when you want a campaign type that combines broad reach, strong visual formats, and easier campaign setup inside GHL Customer Care. They can help you attract attention before someone actively searches for your offer, while still giving you control over targeting, budget, and creative setup. - **Visual reach:** Run image- and video-led campaigns across YouTube, Discover, Gmail, and other Google partner surfaces to capture attention earlier in the customer journey. - **Flexible optimization:** Choose from Conversions, Clicks, or YouTube Engagements based on whether your goal is action, traffic, or video interaction. - **Centralized setup:** Build the campaign inside GHL Customer Care Ad Manager instead of managing each part in separate tools. - **Audience control:** Use Google audience segment options such as Customer Match, Website Visitors, Interest Segments, and Lookalike Segments to reach more relevant people. - **Creative flexibility:** Depending on the selected goal, you can use supported formats such as single image ads, single video ads, or carousel ads. - **Stronger campaign preparation:** GHL Customer Care also supports related Google Ads workflows like conversion action setup and campaign-level assets, which can improve readiness before launch. --- ## **Campaign Goals** Your campaign goal determines how Google will optimize delivery, so choosing the right objective is one of the most important setup decisions. Picking a goal that matches your business outcome helps the platform focus on the actions that matter most, whether that is traffic, conversions, or engagement. GHL Customer Care’s Google Demand Gen flow supports these campaign goals: - **Conversions:** Best when you want Google to optimize toward conversion actions such as leads or other tracked outcomes. This option requires conversion readiness, so make sure the relevant Google Ads conversion actions are already available before launch. GHL Customer Care also supports creating and managing Google Ads offline conversion actions inside Ad Manager. - **Clicks:** Best when your goal is driving traffic to a page, offer, or funnel. This is useful when you want to prioritize visits rather than optimize toward a specific conversion event. - **YouTube Engagements:** Best when you want to focus on video interaction. This option is tied to video-based creative, so users should plan for video assets before selecting it. --- ## **Audience Targeting** Audience targeting shapes who sees your ads, which directly affects campaign relevance and performance. Strong targeting helps you balance reach with intent so your budget is spent on people who are more likely to care about your offer. When setting up a Demand Gen campaign in GHL Customer Care Ad Manager, you can work with Google audience segment types that help refine who you reach. GHL Customer Care’s Google Ads audience segment support includes: - **Customer Match:** Use first-party customer data to reach people based on existing customer lists. This is useful for remarketing, re-engagement, or audience expansion strategies. - **Website Visitors:** Target people who have visited your website. This is often useful for retargeting warm traffic that already knows your brand. - **Interest Segments:** Reach users based on interests and buying signals. GHL Customer Care references Affinity and In-Market audience concepts to support broader or more intent-focused targeting. - **Lookalike Segments:** Expand beyond your current audience by targeting people who resemble an existing source audience. This can be useful for finding new prospects with similar traits. For broader planning, location targeting, language targeting, and placements are also part of the ad group setup flow in the Demand Gen campaign article. GHL Customer Care also notes that Google placement behavior follows Google Demand Gen rules, so users should expect Google’s platform behavior to influence how eligible placements are used. --- ## **Ad Formats and Creative Requirements** Creative setup is central to Demand Gen performance because this campaign type depends on visual assets to attract attention across Google surfaces. Preparing the right ad format and assets in advance helps prevent setup errors and makes it easier to match your creative to your chosen campaign goal. GHL Customer Care’s Demand Gen article references these supported ad formats: - **Single Image Ads** - ****Single Video Ads**** - ****Carousel Ads**** Keep these points in mind while preparing creative: - **Goal and format should match:** YouTube Engagements is tied to video-focused delivery, so video assets should be ready before choosing that goal. - **Assets should be prepared early:** The Demand Gen article recommends having creative assets ready before you begin. - **Campaign-level assets may also support your campaign setup:** GHL Customer Care supports Business Logos, Image Assets, Call Extensions, and Sitelinks at the campaign level for Google Ads. These assets are designed to improve visibility and keep assets consistent across ads in a campaign. - **Creative consistency matters:** Using the correct logos, images, and destination details helps reduce friction during review and gives your ads a more complete appearance. This is especially helpful when your ads may appear across multiple Google surfaces --- ## **How To Setup Google Demand Gen Campaigns** A structured setup process reduces mistakes and makes it easier to publish a campaign that is actually ready to perform. Before building the ad itself, it is important to confirm account access, Google connection, audience readiness, and any conversion tracking requirements tied to your chosen goal. **Confirm Ad Manager access in GHL Customer Care.** Make sure Ad Manager is enabled for the sub-account and visible to the correct user based on agency setup and permissions. Agencies can enable and resell Ad Manager for sub-accounts, and team permissions control who can access it. **Connect your Google account and Google Ads account.** Before publishing Google campaigns, connect Google with Ad Manager. GHL Customer Care’s onboarding flow for Google is required before campaign creation can move forward successfully. **Prepare any required conversion actions.** If you plan to use **Conversions** as the campaign goal, make sure the needed conversion actions are available. GHL Customer Care supports creating and managing Google Ads offline conversion actions inside Ad Manager, which is helpful for tracking outcomes like qualified leads, booked appointments, or closed deals. **Open Ad Manager and create a new campaign.** From the Ad Manager home screen, click **Create Campaign** and choose **Google** as the platform. Then continue through the campaign creation flow. ![How To Setup Google Demand Gen Campaigns (image 1 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069613414/original/0vPUd0WXs2fKyXHwLccKeW1KQ0pVwOKA3g.jpeg) **How To Setup Google Demand Gen Campaigns (image 1 of 10)** This screenshot appears in the "How To Setup Google Demand Gen Campaigns" section of "How to create Google Demand Gen campaigns in Ad Manager". The text alongside this image reads: From the Ad Manager home screen, click Create Campaign and choose Google as the platform. Then continue through the campaign creation flow. This part of the guide covers 3 fields, listed below. Immediately after, the guide continues: Select Google as the advertising platform. Choose Demand Gen Ads as the campaign objective. - What to choose: From the Ad Manager home screen, click Create Campaign and choose Google as the platform. Then continue through the campaign creation flow. - Fields: Reach new audiences before they search, Run visual or video-first campaigns, Support awareness and consideration goals - Controls: Prepare any required conversion actions., Conversions, Create Campaign, Google, Choose your campaign goal., Clicks, YouTube Engagements - Next: Select Google as the advertising platform. Choose Demand Gen Ads as the campaign objective Full procedure: 1. Reach new audiences before they search 2. Run visual or video-first campaigns 3. Support awareness and consideration goals 4. Build full-funnel Google advertising strategies from a single platform Select Google as the advertising platform. Choose Demand Gen Ads as the campaign objective **Demand Gen campaigns are ideal when you want to:** - Reach new audiences before they search - Run visual or video-first campaigns - Support awareness and consideration goals - Build full-funnel Google advertising strategies from a single platform ![How To Setup Google Demand Gen Campaigns (image 2 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069614222/original/5fa1nDi2kt5usZNiA8AMe8M722bDtkkRYg.jpeg) **How To Setup Google Demand Gen Campaigns (image 2 of 10)** This screenshot appears in the "How To Setup Google Demand Gen Campaigns" section of "How to create Google Demand Gen campaigns in Ad Manager". The text alongside this image reads: Reach new audiences before they search Run visual or video-first campaigns Support awareness and consideration goals Build full-funnel Google advertising strategies from a single platform. This part of the guide covers 3 fields, listed below. Immediately after, the guide continues: Select Conversions, Clicks, or YouTube Engagements based on the outcome you want. Use a goal that matches the main action you want Google to optimize toward. - What this covers: Reach new audiences before they search Run visual or video-first campaigns Support awareness and consideration goals Build full-funnel Google advertising strategies from a single platform - Fields: Reach new audiences before they search, Run visual or video-first campaigns, Support awareness and consideration goals - Controls: Prepare any required conversion actions., Conversions, Create Campaign, Google, Choose your campaign goal., Clicks, YouTube Engagements - Next: Select Conversions, Clicks, or YouTube Engagements based on the outcome you want. Use a goal that matches the main action you want Google to optimize toward. Full procedure: 1. Reach new audiences before they search 2. Run visual or video-first campaigns 3. Support awareness and consideration goals 4. Build full-funnel Google advertising strategies from a single platform **Choose your campaign goal.** Select **Conversions**, **Clicks**, or **YouTube Engagements** based on the outcome you want. Use a goal that matches the main action you want Google to optimize toward. ### **Conversions** - Select an existing conversion goal from your connected Google Ads account - Optionally enable Target CPA to optimize toward a specific cost per conversion ### **Clicks** - Optimizes the campaign for traffic - Optionally enable Target CPC - No conversion goal is required ### **YouTube Engagements** - Optimizes for engagement from YouTube viewers - Automatically uses an engagement-based conversion goal - Only video ads are supported for this goal - Optional Target CPA support ![YouTube Engagements (image 3 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069613484/original/N9QOzc7-ilvSDjcKd4HHW_mwdy7LH7nt8w.jpeg) **YouTube Engagements (image 3 of 10)** This screenshot appears in the "YouTube Engagements" section of "How to create Google Demand Gen campaigns in Ad Manager". The text alongside this image reads: Optimizes for engagement from YouTube viewers Automatically uses an engagement-based conversion goal Only video ads are supported for this goal Optional Target CPA support. This part of the guide covers 10 fields, listed below. Immediately after, the guide continues: Enter the campaign budget and define the schedule so the campaign has clear delivery rules from the start. This step controls how your campaign spends and when it becomes active. - What this covers: Optimizes for engagement from YouTube viewers Automatically uses an engagement-based conversion goal Only video ads are supported for this goal Optional Target CPA support - Fields: Optimizes for engagement from YouTube viewers, Automatically uses an engagement-based conversion goal, Only video ads are supported for this goal, Optional Target CPA support, All Google channels (automatic placement), Manual placement selection, including:, YouTube (In-stream, In-feed, Shorts), Google Discover, Gmail, Google Display Network - Controls: Set budget and schedule., Configure ad group settings., Define the audience. - Next: Enter the campaign budget and define the schedule so the campaign has clear delivery rules from the start. This step controls how your campaign spends and when it becomes active. Full procedure: 1. Optimizes for engagement from YouTube viewers 2. Automatically uses an engagement-based conversion goal 3. Only video ads are supported for this goal 4. Optional Target CPA support ****Set budget and schedule.**** Enter the campaign budget and define the schedule so the campaign has clear delivery rules from the start. This step controls how your campaign spends and when it becomes active. ![YouTube Engagements (image 4 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069613530/original/XqgaWI-tCSA6fagd4PlK4ju4e3RKX9XGOg.jpeg) **YouTube Engagements (image 4 of 10)** This screenshot appears in the "YouTube Engagements" section of "How to create Google Demand Gen campaigns in Ad Manager". The text alongside this image reads: Enter the campaign budget and define the schedule so the campaign has clear delivery rules from the start. This step controls how your campaign spends and when it becomes active. This part of the guide covers 10 fields, listed below. Immediately after, the guide continues: Set up the ad group details, including targeting options such as location targeting, language targeting, and placements. These settings help narrow the campaign to the markets and audiences you want to reach. - What to fill in: Enter the campaign budget and define the schedule so the campaign has clear delivery rules from the start. This step controls how your campaign spends and when it becomes active. - Fields: Optimizes for engagement from YouTube viewers, Automatically uses an engagement-based conversion goal, Only video ads are supported for this goal, Optional Target CPA support, All Google channels (automatic placement), Manual placement selection, including:, YouTube (In-stream, In-feed, Shorts), Google Discover, Gmail, Google Display Network - Controls: Set budget and schedule., Configure ad group settings., Define the audience. - Next: Set up the ad group details, including targeting options such as location targeting, language targeting, and placements. These settings help narrow the campaign to the markets and audiences you want to reach. Full procedure: 1. Optimizes for engagement from YouTube viewers 2. Automatically uses an engagement-based conversion goal 3. Only video ads are supported for this goal 4. Optional Target CPA support ****Configure ad group settings.**** Set up the ad group details, including targeting options such as location targeting, language targeting, and placements. These settings help narrow the campaign to the markets and audiences you want to reach. **Choose where your ads can appear:** - All Google channels (automatic placement) - Manual placement selection, including: - YouTube (In-stream, In-feed, Shorts) - Google Discover - Gmail - Google Display Network ![YouTube Engagements (image 5 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069613763/original/jXDv5pud4hhGN9T-p6fB3n96V73-aCVMKQ.jpeg) **YouTube Engagements (image 5 of 10)** This screenshot appears in the "YouTube Engagements" section of "How to create Google Demand Gen campaigns in Ad Manager". The text alongside this image reads: All Google channels (automatic placement) Manual placement selection, including. This part of the guide covers 10 fields, listed below. Immediately after, the guide continues: Choose the audience segment strategy that best fits the campaign, such as Customer Match, Website Visitors, Interest Segments, or Lookalike Segments. Use warmer audiences for re-engagement and broader interest or lookalike audiences for…. - What this covers: All Google channels (automatic placement) Manual placement selection, including: - Fields: Optimizes for engagement from YouTube viewers, Automatically uses an engagement-based conversion goal, Only video ads are supported for this goal, Optional Target CPA support, All Google channels (automatic placement), Manual placement selection, including:, YouTube (In-stream, In-feed, Shorts), Google Discover, Gmail, Google Display Network - Controls: Set budget and schedule., Configure ad group settings., Define the audience. - Next: Choose the audience segment strategy that best fits the campaign, such as Customer Match, Website Visitors, Interest Segments, or Lookalike Segments. Use warmer audiences for re-engagement and broader interest or lookalike audiences for prospecting. Full procedure: 1. Optimizes for engagement from YouTube viewers 2. Automatically uses an engagement-based conversion goal 3. Only video ads are supported for this goal 4. Optional Target CPA support ****Define the audience.**** Choose the audience segment strategy that best fits the campaign, such as Customer Match, Website Visitors, Interest Segments, or Lookalike Segments. Use warmer audiences for re-engagement and broader interest or lookalike audiences for prospecting. ![YouTube Engagements (image 6 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069614571/original/rjmaNHssYytZfv9RJ7JqTVHHZZE8d7t9AA.jpeg) **YouTube Engagements (image 6 of 10)** This screenshot appears in the "YouTube Engagements" section of "How to create Google Demand Gen campaigns in Ad Manager". The text alongside this image reads: Choose the audience segment strategy that best fits the campaign, such as Customer Match, Website Visitors, Interest Segments, or Lookalike Segments. Use warmer audiences for re-engagement and broader interest or lookalike audiences for prospecting. This part of the guide covers 10 fields, listed below. Immediately after, the guide continues: Create the ad using supported creative formats. - What to choose: Choose the audience segment strategy that best fits the campaign, such as Customer Match, Website Visitors, Interest Segments, or Lookalike Segments. Use warmer audiences for re-engagement and broader interest or lookalike audiences for prospecting. - Fields: Optimizes for engagement from YouTube viewers, Automatically uses an engagement-based conversion goal, Only video ads are supported for this goal, Optional Target CPA support, All Google channels (automatic placement), Manual placement selection, including:, YouTube (In-stream, In-feed, Shorts), Google Discover, Gmail, Google Display Network - Controls: Set budget and schedule., Configure ad group settings., Define the audience. - Next: Create the ad using supported creative formats. Full procedure: 1. Optimizes for engagement from YouTube viewers 2. Automatically uses an engagement-based conversion goal 3. Only video ads are supported for this goal 4. Optional Target CPA support ****Create the ad using supported creative formats.**** Add the creative assets required for your chosen format, such as a single image, single video, or carousel. If you are using YouTube Engagements, make sure the ad uses video assets. ### **Single Image Ads** - Upload up to 20 images - Upload up to 5 business logos (required) - Add up to 5 headlines and 5 descriptions - Choose a CTA and business name ![Single Image Ads (image 7 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069614513/original/3vgoFnLpDGy7vy3IRIuo2_G7g5F3EGt6yQ.jpeg) **Single Image Ads (image 7 of 10)** This screenshot appears in the "Single Image Ads" section of "How to create Google Demand Gen campaigns in Ad Manager". The text alongside this image reads: Upload up to 20 images Upload up to 5 business logos (required) Add up to 5 headlines and 5 descriptions Choose a CTA and business name. Immediately after, the guide continues: Add up to 5 YouTube video URLs Videos must be at least 10 seconds long Recommended to include multiple aspect ratios (16:9, 9:16, 1:1) Upload business logos Add headlines, long headlines, descriptions, CTA, and business name Sitelinks are…. - What to choose: Upload up to 20 images Upload up to 5 business logos (required) Add up to 5 headlines and 5 descriptions Choose a CTA and business name - Next: Add up to 5 YouTube video URLs Videos must be at least 10 seconds long Recommended to include multiple aspect ratios (16:9, 9:16, 1:1) Upload business logos Add headlines, long headlines, descriptions, CTA, and business name Sitelinks are supported (shared at the campaign level) Full procedure: 1. Upload up to 20 images 2. Upload up to 5 business logos (required) 3. Add up to 5 headlines and 5 descriptions 4. Choose a CTA and business name ### **Single Video Ads** - Add up to 5 YouTube video URLs - Videos must be at least 10 seconds long - Recommended to include multiple aspect ratios (16:9, 9:16, 1:1) - Upload business logos - Add headlines, long headlines, descriptions, CTA, and business name - Sitelinks are supported (shared at the campaign level) ![Single Video Ads (image 8 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069614515/original/oNV0vNikWaZwT2thoZaNFcCsioQX4qjHqQ.jpeg) **Single Video Ads (image 8 of 10)** This screenshot appears in the "Single Video Ads" section of "How to create Google Demand Gen campaigns in Ad Manager". The text alongside this image reads: Add up to 5 YouTube video URLs Videos must be at least 10 seconds long Recommended to include multiple aspect ratios (16:9, 9:16, 1:1) Upload business logos Add headlines, long headlines, descriptions, CTA, and business name Sitelinks are supported (shared at the campaign level). This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: Add a minimum of 2 cards, up to 10 cards Each card includes: Ensure consistent branding and image ratios across all cards. - What this covers: Add up to 5 YouTube video URLs Videos must be at least 10 seconds long Recommended to include multiple aspect ratios (16:9, 9:16, 1:1) Upload business logos Add headlines, long headlines, descriptions, CTA, and business name Sitelinks are supported (shared at the campaign level) - Fields: Videos must be at least 10 seconds long, Sitelinks are supported (shared at the campaign level) - Next: Add a minimum of 2 cards, up to 10 cards Each card includes: Ensure consistent branding and image ratios across all cards Full procedure: 1. Add up to 5 YouTube video URLs 2. Videos must be at least 10 seconds long 3. Recommended to include multiple aspect ratios (16:9, 9:16, 1:1) 4. Upload business logos 5. Add headlines, long headlines, descriptions, CTA, and business name 6. Sitelinks are supported (shared at the campaign level) ### **Carousel Ads** - Add a minimum of 2 cards, up to 10 cards - Each card includes: - Images (up to 3 per card) - Headline - Final URL - CTA - Ensure consistent branding and image ratios across all cards ![Carousel Ads (image 9 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069614509/original/btwC1TLBCcFSQ6MVptgIxR0usN58U72XvQ.jpeg) **Carousel Ads (image 9 of 10)** This screenshot appears in the "Carousel Ads" section of "How to create Google Demand Gen campaigns in Ad Manager". The text alongside this image reads: Add a minimum of 2 cards, up to 10 cards Each card includes: Ensure consistent branding and image ratios across all cards. This part of the guide covers 6 fields, listed below. Immediately after, the guide continues: Review and publish the campaign. - What this covers: Add a minimum of 2 cards, up to 10 cards Each card includes: Ensure consistent branding and image ratios across all cards - Fields: Each card includes:, Images (up to 3 per card), Headline, Final URL, CTA, Ensure consistent branding and image ratios across all cards - Controls: Review and publish the campaign., Important Notes - Next: Review and publish the campaign. Example values (illustrative, not read from the screenshot): - Final URL: https://northgatedental.com Full procedure: 1. Add a minimum of 2 cards, up to 10 cards 2. Each card includes: 3. Ensure consistent branding and image ratios across all cards ****Review and publish the campaign.**** Check the summary carefully to confirm the goal, audience, budget, schedule, and creative are correct. Once everything is complete, publish the campaign from Ad Manager. ![Carousel Ads (image 10 of 10)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155069614400/original/FAeX8mTmxM3c7_mU2v3m9Ts0Z1_ETf9oUA.jpeg) **Carousel Ads (image 10 of 10)** This screenshot appears in the "Carousel Ads" section of "How to create Google Demand Gen campaigns in Ad Manager". The text alongside this image reads: Check the summary carefully to confirm the goal, audience, budget, schedule, and creative are correct. Once everything is complete, publish the campaign from Ad Manager. This part of the guide covers 6 fields, listed below. Immediately after, the guide continues: Google account connection is required before you can publish Google campaigns from GHL Customer Care Ad Manager. - How to confirm: Check the summary carefully to confirm the goal, audience, budget, schedule, and creative are correct. Once everything is complete, publish the campaign from Ad Manager. - Fields: Each card includes:, Images (up to 3 per card), Headline, Final URL, CTA, Ensure consistent branding and image ratios across all cards - Controls: Review and publish the campaign., Important Notes - Next: Google account connection is required before you can publish Google campaigns from GHL Customer Care Ad Manager. Example values (illustrative, not read from the screenshot): - Final URL: https://northgatedental.com Full procedure: 1. Add a minimum of 2 cards, up to 10 cards 2. Each card includes: 3. Ensure consistent branding and image ratios across all cards **Important Notes** - Google account connection is required before you can publish Google campaigns from GHL Customer Care Ad Manager. - Conversion-based optimization depends on having the correct conversion actions available. - Creative choice should align with the selected campaign goal, especially when using YouTube Engagements. - GHL Customer Care also supports Google campaign-level assets such as logos, image assets, call extensions, and site links, which may improve campaign completeness depending on your setup. --- ## **Frequently Asked Questions** **Q: When should I choose Conversions instead of Clicks? ** Choose Conversions when you want Google to optimize for a tracked business outcome, such as a qualified lead or booked appointment. Choose Clicks when your main goal is traffic to a landing page, website, or offer. **Q: Do I need to connect Google before creating a Demand Gen campaign? **Yes. GHL Customer Care’s Google onboarding and account connection flow is a required step before publishing Google campaigns through Ad Manager. **Q: What should I do if no conversion goal appears during setup? **Check whether the required Google Ads conversion actions are already configured and available. GHL Customer Care supports creating and managing Google Ads offline conversion actions inside Ad Manager, which can help when conversion tracking is not ready yet. **Q: Can I use audience segments without leaving GHL Customer Care? **Yes. GHL Customer Care supports Google Audience Segments directly inside Ad Manager, including Customer Match, Website Visitors, Interest Segments, and Lookalike Segments. **Q: Which ad format should I prepare before starting? **Prepare the format that matches your goal and campaign strategy. GHL Customer Care’s Demand Gen flow supports single image ads, single video ads, and carousel ads, and YouTube Engagements is tied to video-focused creative. **Q: Are additional campaign assets available for Google campaigns in GHL Customer Care? **Yes. GHL Customer Care supports Business Logos, Image Assets, Call Extensions, and Sitelinks at the campaign level for Google Ads. **Q: What if I cannot access Ad Manager in my sub-account? **Confirm that Ad Manager has been enabled for the sub-account and that the correct user permissions have been granted. Agency-level setup and staff access control both affect visibility. **Q: Is Demand Gen the same as a Google Search campaign? **No. Demand Gen is a visually driven campaign type built for earlier-stage discovery and engagement across Google surfaces, while Search campaigns focus on keyword-driven search intent. GHL Customer Care documents them as separate campaign workflows. --- ### **Related Articles** - [Connect Google with Ad Manager](https://docs.ghlcustomercare.com/docs/marketing/google-ads/connect-google-with-ad-manager) - [Ad Manager - Create & Manage Google Ads Offline Conversions](https://docs.ghlcustomercare.com/docs/marketing/google-ads/ad-manager-create-manage-google-ads-offline-conversions) - [Ads Manager - Audience Segments for Google Ads](https://docs.ghlcustomercare.com/docs/marketing/google-ads/ads-manager-audience-segments-for-google-ads) - [Ad Manager - Configure Google Ads Additional Assets at Campaign Level](https://docs.ghlcustomercare.com/docs/marketing/google-ads/ad-manager-configure-google-ads-additional-assets-at-campaign-level) - [Ad Manager - Create a Google Search Ad Campaign](https://docs.ghlcustomercare.com/docs/marketing/google-ads/ad-manager-create-a-google-search-ad-campaign) - [How to Enable and Resell Ad Manager](https://docs.ghlcustomercare.com/docs/marketing/reselling-ad-manager/how-to-enable-and-resell-ad-manager) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com