# Events - How to Manually Add Attendees

> Learn how to manually register attendees for your events, handle walk-ins, process offline payments, and issue tickets instantly from the Registrations page.

- Source: https://docs.ghlcustomercare.com/docs/marketing/events/events-how-to-manually-add-attendees
- Section: Marketing / Events
- Reading time: 5 min
- Images: 6, each explained below
- Modified on Mon, 10 Aug at 8:51 AM

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Events Management

# Manually Add Attendees to Your Events

Register attendees directly from your dashboard—no public registration form required.

What You'll Learn

This article explains how to manually register attendees for your GHL Customer Care events without requiring them to complete the public registration form. You'll learn how to create registrations, assign tickets, process payments, and issue confirmations instantly.

This capability is essential for handling walk-ins, phone bookings, offline sales, complimentary tickets, and partner allocations while keeping your event inventory and attendee data in sync.

Table of Contents

[1What is Manual Attendee Registration?](#section-1)

[2Key Benefits Manual Attendee Registration](#section-2)

[3How to Manually Add Attendees](#section-3)

[4Payment Collection Options](#section-4)

[5Ticket Issuance and Confirmations](#section-5)

[6Frequently Asked Questions](#section-faq)

[7Related Articles](#section-related)

## 1What is Manual Attendee Registration?

Manual attendee registration allows event organizers to create event registrations directly from the Registrations page in GHL Customer Care. This feature bypasses the public registration form, enabling you to register attendees on their behalf.

This capability is designed for scenarios where attendees cannot or prefer not to register online, such as walk-in registrations at the event venue, phone bookings, offline sales through partners, complimentary ticket allocations, or corporate group registrations.

All manually created registrations are fully integrated with your event management system—tickets are issued immediately, confirmation emails are sent automatically, and registration data syncs with your attendee dashboard and ticket inventory in real time.

## 2Key Benefits of Manual Attendee Registration

**Flexible Registration Channels** — Accept registrations through any channel including walk-ins, phone calls, email requests, partner referrals, and offline sales without requiring attendees to use the online form.

**Capacity Override** — Register attendees even after ticket capacity has been reached, giving you control over last-minute accommodations and VIP allocations.

**Streamlined Workflow** — Create registrations, assign tickets, and process payments from a single interface without switching between multiple tools or systems.

**Contact Integration** — Select existing contacts from your CRM or create new contact records during registration, maintaining a unified attendee database.

**Multiple Payment Methods** — Collect payment through your connected payment provider or record offline payments using cash, check, bank transfer, or other methods.

**Instant Ticketing** — Tickets are issued immediately after registration completion, and confirmation emails are sent automatically to attendees.

**Real-Time Synchronization** — All manually created registrations appear instantly in your Registrations dashboard with complete audit trails and payment records.

## 3How to Manually Add Attendees

Follow these steps to create a manual registration for your event attendees:

Step 1

Navigate to the Registrations Page

Go to **Events → Registrations**. **Create** or **edit** an **event**. Click the **Add Attendee** button to open the manual registration workflow.

![How to Manually Add Attendees (image 1 of 6)](https://jumpshare.com/share/N3QrXafmnP3qJROQZoQn+/GIF+Recording+2026-08-10+at+18.56.10.gif)

**How to Manually Add Attendees (image 1 of 6)**

This animation appears in the "How to Manually Add Attendees" section of "Events - How to Manually Add Attendees". For context, this section explains: Events Management Manually Add Attendees to Your Events Register attendees directly from your dashboard—no public registration form required. What You'll Learn This article explains how to manually register attendees for your GHL Customer Care events without requiring them to complete the public…. This part of the guide covers 3 fields, listed below.
- Fields: How to Create and Manage Events in GHL Customer Care, Events: Custom CSS with Live Element Selection, Embed Events with Code Snippet
- Controls: Flexible Registration Channels, Capacity Override, Streamlined Workflow, Contact Integration, Multiple Payment Methods, Instant Ticketing, Real-Time Synchronization, Events → Registrations, Create, edit, event, Add Attendee

Full procedure:

1. How to Create and Manage Events in GHL Customer Care
2. Check-in Experience for In Person Events
3. Events: Custom CSS with Live Element Selection
4. Embed Events with Code Snippet

Step 2

Select Ticket Types and Quantities

Choose one or multiple ticket types from the available options for your event. Specify the **quantity** for **each** **ticket** **type**. Click on **Continue**.

![How to Manually Add Attendees (image 2 of 6)](https://jumpshare.com/share/gGbxadIOU0XgFxRzuC0o+/Screen+Shot+2026-08-10+at+18.57.31.png)

**How to Manually Add Attendees (image 2 of 6)**

This screenshot appears in the "How to Manually Add Attendees" section of "Events - How to Manually Add Attendees". For context, this section explains: Events Management Manually Add Attendees to Your Events Register attendees directly from your dashboard—no public registration form required. What You'll Learn This article explains how to manually register attendees for your GHL Customer Care events without requiring them to complete the public…. This part of the guide covers 3 fields, listed below.
- Fields: How to Create and Manage Events in GHL Customer Care, Events: Custom CSS with Live Element Selection, Embed Events with Code Snippet
- Controls: Flexible Registration Channels, Capacity Override, Streamlined Workflow, Contact Integration, Multiple Payment Methods, Instant Ticketing, Real-Time Synchronization, Events → Registrations, Create, edit, event, Add Attendee

Full procedure:

1. How to Create and Manage Events in GHL Customer Care
2. Check-in Experience for In Person Events
3. Events: Custom CSS with Live Element Selection
4. Embed Events with Code Snippet

Step 3

Assign Attendee Information

For each ticket, either **select** an **existing** **contact** from your CRM or **create** a **new** **contact** record. Complete the required attendee information fields.

If you're registering multiple tickets, you can copy attendee details across tickets to speed up the process when one person is purchasing multiple tickets.

![How to Manually Add Attendees (image 3 of 6)](https://jumpshare.com/share/hQ5751ZFGu0AD6Ey4pEi+/Screenshot+2026-08-10+at+18.59.58.png)

**How to Manually Add Attendees (image 3 of 6)**

This screenshot appears in the "How to Manually Add Attendees" section of "Events - How to Manually Add Attendees". For context, this section explains: Events Management Manually Add Attendees to Your Events Register attendees directly from your dashboard—no public registration form required. What You'll Learn This article explains how to manually register attendees for your GHL Customer Care events without requiring them to complete the public…. This part of the guide covers 3 fields, listed below.
- Fields: How to Create and Manage Events in GHL Customer Care, Events: Custom CSS with Live Element Selection, Embed Events with Code Snippet
- Controls: Flexible Registration Channels, Capacity Override, Streamlined Workflow, Contact Integration, Multiple Payment Methods, Instant Ticketing, Real-Time Synchronization, Events → Registrations, Create, edit, event, Add Attendee

Full procedure:

1. How to Create and Manage Events in GHL Customer Care
2. Check-in Experience for In Person Events
3. Events: Custom CSS with Live Element Selection
4. Embed Events with Code Snippet

Note

When creating a new contact during registration, the contact is added to your CRM and immediately associated with the event registration. All contact information becomes available for future campaigns and event invitations.

Step 4

Complete Payment Processing

Choose your **payment** **collection** **method** and complete the transaction. Options include **charging** a **card** through your connected payment provider or **recording** an **offline** **payment**. Once done, click on **Add & Record Payment**.

![How to Manually Add Attendees (image 4 of 6)](https://jumpshare.com/share/3kiAn1xLoHex9Lzu6oSb+/GIF+Recording+2026-08-10+at+19.03.20.gif)

**How to Manually Add Attendees (image 4 of 6)**

This animation appears in the "How to Manually Add Attendees" section of "Events - How to Manually Add Attendees". For context, this section explains: Events Management Manually Add Attendees to Your Events Register attendees directly from your dashboard—no public registration form required. What You'll Learn This article explains how to manually register attendees for your GHL Customer Care events without requiring them to complete the public…. This part of the guide covers 3 fields, listed below.
- Fields: How to Create and Manage Events in GHL Customer Care, Events: Custom CSS with Live Element Selection, Embed Events with Code Snippet
- Controls: Flexible Registration Channels, Capacity Override, Streamlined Workflow, Contact Integration, Multiple Payment Methods, Instant Ticketing, Real-Time Synchronization, Events → Registrations, Create, edit, event, Add Attendee

Full procedure:

1. How to Create and Manage Events in GHL Customer Care
2. Check-in Experience for In Person Events
3. Events: Custom CSS with Live Element Selection
4. Embed Events with Code Snippet

Step 5

Confirm Registration

Tickets are issued immediately and confirmation emails are sent automatically to all registered attendees.

![How to Manually Add Attendees (image 5 of 6)](https://jumpshare.com/share/xeOQlckTU5hOIwJl6JWg+/Screen+Shot+2026-08-10+at+19.06.02.png)

**How to Manually Add Attendees (image 5 of 6)**

This screenshot appears in the "How to Manually Add Attendees" section of "Events - How to Manually Add Attendees". For context, this section explains: Events Management Manually Add Attendees to Your Events Register attendees directly from your dashboard—no public registration form required. What You'll Learn This article explains how to manually register attendees for your GHL Customer Care events without requiring them to complete the public…. This part of the guide covers 3 fields, listed below.
- Fields: How to Create and Manage Events in GHL Customer Care, Events: Custom CSS with Live Element Selection, Embed Events with Code Snippet
- Controls: Flexible Registration Channels, Capacity Override, Streamlined Workflow, Contact Integration, Multiple Payment Methods, Instant Ticketing, Real-Time Synchronization, Events → Registrations, Create, edit, event, Add Attendee

Full procedure:

1. How to Create and Manage Events in GHL Customer Care
2. Check-in Experience for In Person Events
3. Events: Custom CSS with Live Element Selection
4. Embed Events with Code Snippet

Success

The registration appears instantly in your Registrations dashboard with complete details including attendee information, ticket assignments, and payment records.

Streamlined Registration

All Registration Channels in One Place

Whether attendees register online or through your team, every registration is tracked, ticketed, and confirmed automatically.

## 4Payment Collection Options

Manual attendee registration supports two payment collection methods, giving you flexibility to accommodate different transaction scenarios:

Option 1

Charge a Card

Process the payment immediately using your connected payment provider (Stripe, Authorize.net, PayPal, or NMI). This option charges the attendee's credit or debit card in real time and generates an instant payment confirmation.

Option 2

Record an Offline Payment

Document a payment that was collected outside the system using methods such as Cash, Card, Check, Bank Transfer, or Other. This option creates a payment record without processing a transaction through your payment provider.

Payment Records

Both payment methods create a complete audit trail in your Registrations dashboard. All transactions—whether processed online or recorded offline—are documented with timestamps, payment methods, and amounts for accurate financial reporting.

## 5Ticket Issuance and Confirmations

When you complete a manual registration, GHL Customer Care automatically handles ticket issuance and attendee communications:

**Instant Ticket Generation** — Tickets are created immediately after registration completion with unique ticket IDs and QR codes for event check-in.

**Automatic Email Confirmations** — Confirmation emails containing ticket details, event information, and calendar invites are sent automatically to all registered attendees.

**Dashboard Synchronization** — Registrations appear instantly in your Registrations dashboard with complete attendee data, ticket assignments, and payment information.

**Inventory Updates** — Ticket inventory is updated in real time, ensuring accurate availability counts for all registration channels.

![Ticket Issuance and Confirmations (image 6 of 6)](https://jumpshare.com/share/eFRtx1N638foRFnyXeYq+/Screen+Shot+2026-08-10+at+19.03.58.png)

**Ticket Issuance and Confirmations (image 6 of 6)**

This screenshot appears in the "Ticket Issuance and Confirmations" section of "Events - How to Manually Add Attendees". For context, this section explains: Events Management Manually Add Attendees to Your Events Register attendees directly from your dashboard—no public registration form required. What You'll Learn This article explains how to manually register attendees for your GHL Customer Care events without requiring them to complete the public…. This part of the guide covers 3 fields, listed below.
- Fields: How to Create and Manage Events in GHL Customer Care, Events: Custom CSS with Live Element Selection, Embed Events with Code Snippet
- Controls: Flexible Registration Channels, Capacity Override, Streamlined Workflow, Contact Integration, Multiple Payment Methods, Instant Ticketing, Real-Time Synchronization, Events → Registrations, Create, edit, event, Add Attendee

Full procedure:

1. How to Create and Manage Events in GHL Customer Care
2. Check-in Experience for In Person Events
3. Events: Custom CSS with Live Element Selection
4. Embed Events with Code Snippet

Email Customization

Confirmation emails use your event's configured email templates. You can customize these templates in your event settings to match your branding and include custom messaging for attendees.

## 6Frequently Asked Questions

Q: Can I register attendees after ticket capacity has been reached?

Yes. Manual registration allows you to create registrations even when tickets show as sold out. This gives you flexibility to accommodate VIP guests, last-minute requests, or capacity adjustments without modifying ticket settings.

Q: Do manually registered attendees receive the same confirmation emails as online registrations?

Yes. All manually registered attendees receive automatic confirmation emails with ticket details, event information, and calendar invites, identical to attendees who register through the public form.

Q: Can I register multiple attendees in a single transaction?

Yes. You can select multiple ticket types and quantities in one registration. Each ticket requires attendee information, but you can copy details across tickets to speed up the process when one person is purchasing multiple tickets.

Q: What payment methods can I use for offline payments?

You can record offline payments using Cash, Card (when processed outside GHL Customer Care), Check, Bank Transfer, or Other. These options create payment records without processing transactions through your connected payment provider.

Q: Can I create a manual registration for an existing contact in my CRM?

Yes. During the registration process, you can select any existing contact from your CRM database. The event registration and ticket information are automatically added to that contact's record.

Q: Can I issue complimentary tickets using manual registration?

Yes. If your event includes free ticket types, you can select those tickets during manual registration. For paid tickets, you can record an offline payment with a zero amount or use a custom payment method to document complimentary allocations.

## 7Related Articles

-   [How to Create and Manage Events in GHL Customer Care](https://docs.ghlcustomercare.com/docs/marketing/events/how-to-create-and-manage-events-in-ghl-customer-care)
    
-   [Check-in Experience for In Person Events](https://docs.ghlcustomercare.com/docs/marketing/events/check-in-experience-for-in-person-events)
    
-   [Events: Custom CSS with Live Element Selection](https://docs.ghlcustomercare.com/docs/marketing/events/events-custom-css-with-live-element-selection)
    
-   [Embed Events with Code Snippet](https://docs.ghlcustomercare.com/docs/marketing/events/embed-events-with-code-snippet)

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com