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Text Element in Email Builder

Learn how to add and format text in GHL Customer Care’s Email Builder. Use fonts, colors, links, lists, spacing, and mobile-responsive controls to design emails.

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  1. What is the Text Element in GHL Customer Care Email Builder?
  2. Key Benefits of the Text Element
  3. How To Setup the Text Element
  4. Frequently Asked Questions

The Text Element in s Email Builder allows you to easily add and style written content such as headings, paragraphs. It provides flexible formatting options, helping you create visually appealing and readable email designs that align with your brand’s tone and message.

TABLE OF CONTENTS

What is the Text Element in GHL Customer Care Email Builder?

The Text Element is a drag-and-drop block in Email Builder that allows you to add written content anywhere in your email layout. It supports rich text formatting such as font customization, color selection, alignment, hyperlinks, and bullet points.

You can use it to create attention-grabbing headlines, add body text for context. The Text Element is designed to be flexible and mobile-responsive, ensuring your message looks great on every device.

Note: Always preview your email before sending to ensure your text appears as expected across different email clients.

Key Benefits of the Text Element

Adding the Text Element to your email designs offers several key advantages:

  • Effortlessly add and style any type of text content like headings, paragraphs.

  • Access full control over typography, colour, and formatting for brand consistency.

  • Add links directly into text for clickable CTAs.

  • Customise spacing and alignment for improved visual balance.

  • Automatically optimised for both desktop and mobile devices.

How To Setup the Text Element

Follow these steps to add and configure the Text Element in your email template:

  1. Navigate to Marketing → Emails → Templates from your GHL Customer Care sub-account dashboard.

    Step 1 of 8: Navigate to Marketing → Emails → Templates from your GHL Customer Care… What this shows Step 1 of 8: Navigate to Marketing → Emails → Templates from your GHL Customer Care sub-account dashboard. What this shows Shows where to go for step 1 of 8 in the "How To Setup the Text Element" section of "Text Element in Email Builder". This screenshot accompanies step 1 of 8 in the "How To Setup the Text Element" section of "Text Element in Email Builder". At this point in the walkthrough you navigate to Marketing → Emails → Templates from your GHL Customer Care sub-account dashboard. The next step is to open an existing email template or click the + New button to create one. Step 1 of 8Image 1 of 7 Where to goNavigate to Marketing → Emails → Templates from your GHL Customer Care sub-account dashboard.
    Buttons and menus referenced Marketing → Emails → Templates+ NewEmail BuilderAdd Elements (+)Text ElementEditfont sizecolorspacinghyperlinksPaddingVisibility
    Next stepOpen an existing email template or click the + New button to create one.
    All 8 steps in this procedure
    1. Navigate to Marketing → Emails → Templates from your GHL Customer Care sub-account dashboard. this image
    2. Open an existing email template or click the + New button to create one.
    3. In the Email Builder, click the Add Elements (+) icon on the left sidebar.
    4. Locate the Text Element and drag it into your desired position in the layout.
    5. Click on the Text Element to open the Edit tab. From here, you can:
    6. Use the Padding options to control the spacing around your text.
    7. Click the Visibility tab to adjust Device-Based Visibility or Conditional Sending options.
    8. Preview your email in both desktop and mobile modes to confirm formatting.

  2. Open an existing email template or click the + New button to create one.

    Step 2 of 8: Open an existing email template or click the + New button to create one What this shows Step 2 of 8: Open an existing email template or click the + New button to create one. What this shows Shows where to go for step 2 of 8 in the "How To Setup the Text Element" section of "Text Element in Email Builder". This screenshot accompanies step 2 of 8 in the "How To Setup the Text Element" section of "Text Element in Email Builder". At this point in the walkthrough you open an existing email template or click the + New button to create one. The next step is to in the Email Builder, click the Add Elements (+) icon on the left sidebar. Step 2 of 8Image 2 of 7 Where to goOpen an existing email template or click the + New button to create one.
    Buttons and menus referenced + NewMarketing → Emails → TemplatesEmail BuilderAdd Elements (+)Text ElementEditfont sizecolorspacinghyperlinksPaddingVisibility
    Next stepIn the Email Builder, click the Add Elements (+) icon on the left sidebar.
    All 8 steps in this procedure
    1. Navigate to Marketing → Emails → Templates from your GHL Customer Care sub-account dashboard.
    2. Open an existing email template or click the + New button to create one. this image
    3. In the Email Builder, click the Add Elements (+) icon on the left sidebar.
    4. Locate the Text Element and drag it into your desired position in the layout.
    5. Click on the Text Element to open the Edit tab. From here, you can:
    6. Use the Padding options to control the spacing around your text.
    7. Click the Visibility tab to adjust Device-Based Visibility or Conditional Sending options.
    8. Preview your email in both desktop and mobile modes to confirm formatting.

  3. In the Email Builder, click the Add Elements (+) icon on the left sidebar.

    Step 3 of 8: In the Email Builder, click the Add Elements (+) icon on the left… What this shows Step 3 of 8: In the Email Builder, click the Add Elements (+) icon on the left sidebar. What this shows Shows where to go for step 3 of 8 in the "How To Setup the Text Element" section of "Text Element in Email Builder". This screenshot accompanies step 3 of 8 in the "How To Setup the Text Element" section of "Text Element in Email Builder". At this point in the walkthrough you in the Email Builder, click the Add Elements (+) icon on the left sidebar. The next step is to locate the Text Element and drag it into your desired position in the layout. Step 3 of 8Image 3 of 7 Where to goIn the Email Builder, click the Add Elements (+) icon on the left sidebar.
    Buttons and menus referenced Email BuilderAdd Elements (+)Marketing → Emails → Templates+ NewText ElementEditfont sizecolorspacinghyperlinksPaddingVisibility
    Next stepLocate the Text Element and drag it into your desired position in the layout.
    All 8 steps in this procedure
    1. Navigate to Marketing → Emails → Templates from your GHL Customer Care sub-account dashboard.
    2. Open an existing email template or click the + New button to create one.
    3. In the Email Builder, click the Add Elements (+) icon on the left sidebar. this image
    4. Locate the Text Element and drag it into your desired position in the layout.
    5. Click on the Text Element to open the Edit tab. From here, you can:
    6. Use the Padding options to control the spacing around your text.
    7. Click the Visibility tab to adjust Device-Based Visibility or Conditional Sending options.
    8. Preview your email in both desktop and mobile modes to confirm formatting.

  4. Locate the Text Element and drag it into your desired position in the layout.

  5. Click on the Text Element to open the Edit tab. From here, you can:

    • Type or paste your content directly into the text area.

    • Use the toolbar to format text (bold, italic, underline, lists, alignment, etc.)

    • Apply heading styles (H1–H4) to your text and use the **Bold (B)** button in the inline toolbar to turn bold on or off for your headings without changing the heading level.

    • Adjust font size, color, and spacing for better readability.

    • Add hyperlinks to phrases for navigation or CTAs.

      Step 5 of 5: Add hyperlinks to phrases for navigation or CTAs What this shows Step 5 of 5: Add hyperlinks to phrases for navigation or CTAs. What this shows Shows what this covers for step 5 of 5 in the "How To Setup the Text Element" section of "Text Element in Email Builder". This screenshot accompanies step 5 of 5 in the "How To Setup the Text Element" section of "Text Element in Email Builder". At this point in the walkthrough you add hyperlinks to phrases for navigation or CTAs. Step 5 of 5Image 4 of 7 What this coversAdd hyperlinks to phrases for navigation or CTAs.
      Buttons and menus referenced hyperlinksMarketing → Emails → Templates+ NewEmail BuilderAdd Elements (+)Text ElementEditfont sizecolorspacingPaddingVisibility
      All 5 steps in this procedure
      1. Type or paste your content directly into the text area.
      2. Use the toolbar to format text (bold, italic, underline, lists, alignment, etc.)
      3. Apply heading styles (H1–H4) to your text and use the **Bold (B)** button in the inline toolbar to turn bold on or off for your headings without changing the heading level.
      4. Adjust font size, color, and spacing for better readability.
      5. Add hyperlinks to phrases for navigation or CTAs. this image
      Step 5 of 5: Add hyperlinks to phrases for navigation or CTAs What this shows Step 5 of 5: Add hyperlinks to phrases for navigation or CTAs. What this shows Shows what this covers for step 5 of 5 in the "How To Setup the Text Element" section of "Text Element in Email Builder". This screenshot accompanies step 5 of 5 in the "How To Setup the Text Element" section of "Text Element in Email Builder". At this point in the walkthrough you add hyperlinks to phrases for navigation or CTAs. Step 5 of 5Image 5 of 7 What this coversAdd hyperlinks to phrases for navigation or CTAs.
      Buttons and menus referenced hyperlinksMarketing → Emails → Templates+ NewEmail BuilderAdd Elements (+)Text ElementEditfont sizecolorspacingPaddingVisibility
      All 5 steps in this procedure
      1. Type or paste your content directly into the text area.
      2. Use the toolbar to format text (bold, italic, underline, lists, alignment, etc.)
      3. Apply heading styles (H1–H4) to your text and use the **Bold (B)** button in the inline toolbar to turn bold on or off for your headings without changing the heading level.
      4. Adjust font size, color, and spacing for better readability.
      5. Add hyperlinks to phrases for navigation or CTAs. this image

  6. Use the Padding options to control the spacing around your text.

    Step 6 of 8: Use the Padding options to control the spacing around your text What this shows Step 6 of 8: Use the Padding options to control the spacing around your text. What this shows Shows what this covers for step 6 of 8 in the "How To Setup the Text Element" section of "Text Element in Email Builder". This screenshot accompanies step 6 of 8 in the "How To Setup the Text Element" section of "Text Element in Email Builder". At this point in the walkthrough you use the Padding options to control the spacing around your text. The next step is to click the Visibility tab to adjust Device-Based Visibility or Conditional Sending options. Step 6 of 8Image 6 of 7 What this coversUse the Padding options to control the spacing around your text.
    Buttons and menus referenced PaddingMarketing → Emails → Templates+ NewEmail BuilderAdd Elements (+)Text ElementEditfont sizecolorspacinghyperlinksVisibility
    Next stepClick the Visibility tab to adjust Device-Based Visibility or Conditional Sending options.
    All 8 steps in this procedure
    1. Navigate to Marketing → Emails → Templates from your GHL Customer Care sub-account dashboard.
    2. Open an existing email template or click the + New button to create one.
    3. In the Email Builder, click the Add Elements (+) icon on the left sidebar.
    4. Locate the Text Element and drag it into your desired position in the layout.
    5. Click on the Text Element to open the Edit tab. From here, you can:
    6. Use the Padding options to control the spacing around your text. this image
    7. Click the Visibility tab to adjust Device-Based Visibility or Conditional Sending options.
    8. Preview your email in both desktop and mobile modes to confirm formatting.

  7. Click the Visibility tab to adjust Device-Based Visibility or Conditional Sending options.

    Step 7 of 8: Click the Visibility tab to adjust Device-Based Visibility or… What this shows Step 7 of 8: Click the Visibility tab to adjust Device-Based Visibility or Conditional Sending options. What this shows Shows what to click for step 7 of 8 in the "How To Setup the Text Element" section of "Text Element in Email Builder". This screenshot accompanies step 7 of 8 in the "How To Setup the Text Element" section of "Text Element in Email Builder". At this point in the walkthrough you click the Visibility tab to adjust Device-Based Visibility or Conditional Sending options. The next step is to preview your email in both desktop and mobile modes to confirm formatting. Step 7 of 8Image 7 of 7 What to clickClick the Visibility tab to adjust Device-Based Visibility or Conditional Sending options.
    Buttons and menus referenced VisibilityDevice-Based VisibilityConditional SendingMarketing → Emails → Templates+ NewEmail BuilderAdd Elements (+)Text ElementEditfont sizecolorspacing
    Next stepPreview your email in both desktop and mobile modes to confirm formatting.
    All 8 steps in this procedure
    1. Navigate to Marketing → Emails → Templates from your GHL Customer Care sub-account dashboard.
    2. Open an existing email template or click the + New button to create one.
    3. In the Email Builder, click the Add Elements (+) icon on the left sidebar.
    4. Locate the Text Element and drag it into your desired position in the layout.
    5. Click on the Text Element to open the Edit tab. From here, you can:
    6. Use the Padding options to control the spacing around your text.
    7. Click the Visibility tab to adjust Device-Based Visibility or Conditional Sending options. this image
    8. Preview your email in both desktop and mobile modes to confirm formatting.

  8. Preview your email in both desktop and mobile modes to confirm formatting.

Frequently Asked Questions

Q: Can I use different fonts or sizes for different parts of the text?

Yes, you can highlight specific text portions and adjust the font, size, or colour individually using the inline text toolbar.

Q: How do I add a hyperlink to text?

Highlight the text you want to link, click the link icon in the toolbar, and enter the desired URL.

Q: Does the Text Element support bullet points and numbered lists?

Yes, you can create both bulleted and numbered lists directly from the formatting toolbar.

Q: Is the Text Element mobile responsive?

Absolutely. The Text Element automatically adjusts for smaller screens, ensuring readability across all devices.

Q: How can I remove a Text Element from my layout?

Click on the Text Element and select the trash/delete icon to remove it from your email.

Q: Can I remove bold from heading text (H1–H4) in a Text Element?

Yes. Select the heading text (H1–H4) inside the Text Element, then click B in the inline toolbar to toggle bold on or off.

Frequently asked questions

What is the Text Element in GHL Customer Care Email Builder?
The Text Element is a drag-and-drop block in Email Builder that allows you to add written content anywhere in your email layout. It supports rich text formatting such as font customization, color selection, alignment, hyperlinks, and bullet points. You can use it to create attention-grabbing headlines, add body text for context. The Text Element is designed to be flexible and mobile-responsive, ensuring your message looks great on every device. Note: Always preview your email before sending to ensure your text appears as expected across different email clients.

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