# Countdown Timer Placeholder > When you embed a countdown timer into a template, and then copy that template to a different subaccount, the countdown timer will be replaced by a static… - Source: https://docs.ghlcustomercare.com/docs/marketing/countdown-timer/countdown-timer-placeholder - Section: Marketing / Countdown Timer - Reading time: 1 min - Images: 6, each explained below - Modified on Wed, 18 Jun, 2025 at 12:24 PM --- When you embed a countdown timer into a template, and then copy that template to a different subaccount, the countdown timer will be replaced by a static placeholder. The countdown timer placeholder only works in **email templates**. Other templates (ex: funnels) are on the way. --- **Step 1: Embed The Countdown Timer** Navigate to Marketing > Emails > Templates and create or edit a template to have a countdown timer. You might have to first create a countdown timer if you don't have one already. ![Figure 1](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048492527/original/mS0-lZ31j_kEqh4wG-c0tZBaNsJrdDCBJg.png) **Figure 1** This screenshot appears in "Countdown Timer Placeholder". The text alongside this image reads: Navigate to Marketing > Emails > Templates and create or edit a template to have a countdown timer. You might have to first create a countdown timer if you don't have one already. The navigation path used here is Marketing > Emails > Templates. Immediately after, the guide continues: Exit the template and click on the 3-dot action menu, then click on Share. - Path: Marketing > Emails > Templates - Where to go: Navigate to Marketing > Emails > Templates and create or edit a template to have a countdown timer. You might have to first create a countdown timer if you don't have one already. - Controls: email templates, Step 1: Embed The Countdown Timer, Step 2: Share The Template, Step 3: Copy The Link, Step 4: Open Link In New Tab - Next: Exit the template and click on the 3-dot action menu, then click on Share. **Step 2: Share The Template** Exit the template and click on the 3-dot action menu, then click on Share. ![Figure 2](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048492720/original/uNjrehN-lsouKq6drCOlfbaIKsROdLOGvg.png) **Figure 2** This screenshot appears in "Countdown Timer Placeholder". The text alongside this image reads: Exit the template and click on the 3-dot action menu, then click on Share. Immediately after, the guide continues: In the Share Template modal, select the appropriate permissions, then click Copy Link. - What to click: Exit the template and click on the 3-dot action menu, then click on Share. - Controls: email templates, Step 1: Embed The Countdown Timer, Step 2: Share The Template, Step 3: Copy The Link, Step 4: Open Link In New Tab - Next: In the Share Template modal, select the appropriate permissions, then click Copy Link. **Step 3: Copy The Link** In the Share Template modal, select the appropriate permissions, then click Copy Link. ![Figure 3](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048492835/original/NLvvufEVfiMFLoZO3HYBgjKHLnxBMD8nGg.png) **Figure 3** This screenshot appears in "Countdown Timer Placeholder". The text alongside this image reads: In the Share Template modal, select the appropriate permissions, then click Copy Link. Immediately after, the guide continues: Open the link yourself in a new tab, or share the link with someone else so they can open it. If you're logged into your agency, the page will open and you can click Add Template. - What to choose: In the Share Template modal, select the appropriate permissions, then click Copy Link. - Controls: email templates, Step 1: Embed The Countdown Timer, Step 2: Share The Template, Step 3: Copy The Link, Step 4: Open Link In New Tab - Next: Open the link yourself in a new tab, or share the link with someone else so they can open it. If you're logged into your agency, the page will open and you can click Add Template. **Step 4: Open Link In New Tab** Open the link yourself in a new tab, or share the link with someone else so they can open it. If you're logged into your agency, the page will open and you can click Add Template. ![Figure 4](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048492884/original/tAh5YvDD-CN-k0EEBgQI8V28lav1pRiizA.png) **Figure 4** This screenshot appears in "Countdown Timer Placeholder". The text alongside this image reads: Open the link yourself in a new tab, or share the link with someone else so they can open it. If you're logged into your agency, the page will open and you can click Add Template. Immediately after, the guide continues: Step 5: Choose a Location (Subaccount) under the Agency. - Where to go: Open the link yourself in a new tab, or share the link with someone else so they can open it. If you're logged into your agency, the page will open and you can click Add Template. - Controls: email templates, Step 1: Embed The Countdown Timer, Step 2: Share The Template, Step 3: Copy The Link, Step 4: Open Link In New Tab - Next: Step 5: Choose a Location (Subaccount) under the Agency **Step 5: Choose a Location (Subaccount) under the Agency** In the Clone Email Template modal you can select the subaccount (location) you want to create the template copy in. You can also rename the template copy if you want. ![Figure 5](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048492962/original/SeoqpasvhlhK3-aM3SaSIdGAdU22P_Ilow.png) **Figure 5** This screenshot appears in "Countdown Timer Placeholder". The text alongside this image reads: In the Clone Email Template modal you can select the subaccount (location) you want to create the template copy in. You can also rename the template copy if you want. Immediately after, the guide continues: Step 6: Open the template copy and replace the placeholder with a countdown timer from that subaccount. - What to choose: In the Clone Email Template modal you can select the subaccount (location) you want to create the template copy in. You can also rename the template copy if you want. - Controls: email templates, Step 1: Embed The Countdown Timer, Step 2: Share The Template, Step 3: Copy The Link, Step 4: Open Link In New Tab - Next: Step 6: Open the template copy and replace the placeholder with a countdown timer from that subaccount **Step 6: Open the template copy and replace the placeholder with a countdown timer from that subaccount** Navigate to Marketing > Emails > Templates in the new location and edit the template copy. You should see that the countdown timer is replaced by a non-functional placeholder. Click on it to select a functional countdown timer. You might have to create one if you haven't already. ![Figure 6](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155048493171/original/frtmWlkoIc1FybEeVPJfACtoypFkZ-EeoA.png) **Figure 6** This screenshot appears in "Countdown Timer Placeholder". The text alongside this image reads: Navigate to Marketing > Emails > Templates in the new location and edit the template copy. You should see that the countdown timer is replaced by a non-functional placeholder. Click on it to select a functional countdown timer. You might have to create one if you haven't already. The navigation path used here is Marketing > Emails > Templates. - Path: Marketing > Emails > Templates - Where to go: Navigate to Marketing > Emails > Templates in the new location and edit the template copy. You should see that the countdown timer is replaced by a non-functional placeholder. Click on it to select a functional countdown timer. You might have to create one if you haven't already. - Controls: email templates, Step 1: Embed The Countdown Timer, Step 2: Share The Template, Step 3: Copy The Link, Step 4: Open Link In New Tab --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com