# How to Use the Plain Text Editor for Emails

> We are pleased to announce the addition of a Plain Text editor for emails, expanding our editor options to three. TABLE OF CONTENTS Why Plain Text? What…

- Source: https://docs.ghlcustomercare.com/docs/marketing/campaign-settings-functionalities/how-to-use-the-plain-text-editor-for-emails
- Section: Marketing / Campaign Settings/Functionalities
- Reading time: 1 min
- Images: 6, each explained below

---
We are pleased to announce the addition of a Plain Text editor for emails, expanding our editor options to three.

**TABLE OF CONTENTS**

-   [Why Plain Text?](#why-plain-text)
-   [What do the metrics say?](#what-do-the-metrics-say)
-   [Benefits:](#benefits)
-   [How to Use:](#how-to-use)

## **Why Plain Text?**

Plain text emails offer a simple, personal approach similar to messages from your personal inbox. They focus on the message itself with minimal branding and design.

They have multiple use cases, some of them are -

-   Text heavy communications use big text snippets. This editor ensures symmetric readability across all devices.
-   Personalized emails like welcome emails or apology emails are still preferred to be direct and not design-heavy

## **What do the metrics say?**

Various researches have shown that the probability of a customer interacting with a plain text email is almost twice as high as that of a design-intensive email. 

## **Benefits:**

-   Simplicity: Easy to understand and use.
    
-   Personalization: Feels like a direct communication.
    
-   Compatibility: Fewer rendering issues across email clients. This looks great on any device
    

## **How to Use:**

1.  Navigate to "Email Marketing" -> "Templates".
    
    
![Step 1 of 3: Navigate to "Email Marketing" -> "Templates"](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155034304133/original/uPLkcfjzglsP_6XVvj48E3yaD0bIgRO2wA.png)

**Step 1 of 3: Navigate to "Email Marketing" -> "Templates"**

This screenshot accompanies step 1 of 3 in the "How to Use:" section of "How to Use the Plain Text Editor for Emails". At this point in the walkthrough you navigate to "Email Marketing" -> "Templates". This part of the guide covers 2 fields, listed below. The next step is to click "New" and select "Blank Template".
- Where to go: Navigate to "Email Marketing" -> "Templates".
- Fields: Benefits:, How to Use:
- Controls: TABLE OF CONTENTS
- Next: Click "New" and select "Blank Template".

Full procedure:

1. Navigate to "Email Marketing" -> "Templates".  <- this image
2. Click "New" and select "Blank Template".
3. Choose the Plain Text editor.

    
2.  Click "New" and select "Blank Template".
    
    
![Step 2 of 3: Click "New" and select "Blank Template"](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155034304574/original/P_zluz0SNoEhSgL0489drfwck_1mNyvg5g.png)

**Step 2 of 3: Click "New" and select "Blank Template"**

This screenshot accompanies step 2 of 3 in the "How to Use:" section of "How to Use the Plain Text Editor for Emails". At this point in the walkthrough you click "New" and select "Blank Template". This part of the guide covers 2 fields, listed below. The next step is to choose the Plain Text editor.
- What to choose: Click "New" and select "Blank Template".
- Fields: Benefits:, How to Use:
- Controls: TABLE OF CONTENTS
- Next: Choose the Plain Text editor.

Full procedure:

1. Navigate to "Email Marketing" -> "Templates".
2. Click "New" and select "Blank Template".  <- this image
3. Choose the Plain Text editor.

    
    
![Step 2 of 3: Click "New" and select "Blank Template"](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155034304612/original/JrMidqYl8-dMYcfgXs3jihbkt0Wcm6A87g.png)

**Step 2 of 3: Click "New" and select "Blank Template"**

This screenshot accompanies step 2 of 3 in the "How to Use:" section of "How to Use the Plain Text Editor for Emails". At this point in the walkthrough you click "New" and select "Blank Template". This part of the guide covers 2 fields, listed below. The next step is to choose the Plain Text editor.
- What to choose: Click "New" and select "Blank Template".
- Fields: Benefits:, How to Use:
- Controls: TABLE OF CONTENTS
- Next: Choose the Plain Text editor.

Full procedure:

1. Navigate to "Email Marketing" -> "Templates".
2. Click "New" and select "Blank Template".  <- this image
3. Choose the Plain Text editor.

    
3.  Choose the Plain Text editor.
    
    
![Step 3 of 3: Choose the Plain Text editor](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155033866404/original/KNLJqJHHsLmWDI6MF1UY-i_Oe6zQyUlqCA.png)

**Step 3 of 3: Choose the Plain Text editor**

This screenshot accompanies step 3 of 3 in the "How to Use:" section of "How to Use the Plain Text Editor for Emails". At this point in the walkthrough you choose the Plain Text editor. For context, this section explains: We are pleased to announce the addition of a Plain Text editor for emails, expanding our editor options to three. This part of the guide covers 2 fields, listed below.
- What to choose: Choose the Plain Text editor.
- Fields: Benefits:, How to Use:
- Controls: TABLE OF CONTENTS

Full procedure:

1. Navigate to "Email Marketing" -> "Templates".
2. Click "New" and select "Blank Template".
3. Choose the Plain Text editor.  <- this image

    

4.  Compose your email and attach images as needed.
    
    
![Step 1 of 1: Compose your email and attach images as needed. 5. Click on the three…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155032251848/original/OuoEQaB1cFm2eTykwKiFGS2s52kkB-7RKg.jpg)

**Step 1 of 1: Compose your email and attach images as needed. 5. Click on the three…**

This screenshot accompanies step 1 of 1 in the "How to Use:" section of "How to Use the Plain Text Editor for Emails". At this point in the walkthrough you compose your email and attach images as needed. 5. Click on the three dots to handle the settings, send test email, or preview this email. Click on "Save template" to exit. This part of the guide covers 2 fields, listed below.
- How to confirm: Compose your email and attach images as needed. 5. Click on the three dots to handle the settings, send test email, or preview this email. Click on "Save template" to exit.
- Fields: Benefits:, How to Use:
- Controls: TABLE OF CONTENTS

    
    5\. Click on the three dots to handle the settings, send test email, or preview this email. Click on "Save template" to exit.
    
    
![Step 1 of 1: Compose your email and attach images as needed. 5. Click on the three…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155034305183/original/TqelgLUfYcBAW0YYKg0X_b9a8ZEhDrSE-w.png)

**Step 1 of 1: Compose your email and attach images as needed. 5. Click on the three…**

This screenshot accompanies step 1 of 1 in the "How to Use:" section of "How to Use the Plain Text Editor for Emails". At this point in the walkthrough you compose your email and attach images as needed. 5. Click on the three dots to handle the settings, send test email, or preview this email. Click on "Save template" to exit. This part of the guide covers 2 fields, listed below.
- How to confirm: Compose your email and attach images as needed. 5. Click on the three dots to handle the settings, send test email, or preview this email. Click on "Save template" to exit.
- Fields: Benefits:, How to Use:
- Controls: TABLE OF CONTENTS

---

Documentation for GHL Customer Care. Support: support@ghlcustomercare.com