# How to create a Facebook form in Ad Manager

> In Ad Manager, while creating the Ad Campaign and selecting objective of Leads allows you to create or select the Facebook Form.

- Source: https://docs.ghlcustomercare.com/docs/marketing/ad-campaign-creation-and-management/how-to-create-a-facebook-form-in-ad-manager
- Section: Marketing / Ad Campaign Creation and Management
- Reading time: 3 min
- Images: 15, each explained below

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In this article we will discuss in detail about the steps to be taken to create a new Facebook lead form, used for the Lead Generation objective of Meta ads.

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## **TABLE OF CONTENTS**

-   [How to create new Facebook Form?](#how-to-create-new-facebook-form)
-   [How to use custom fields in Ad Manager?](#how-to-use-custom-fields-in-ad-manager)
-   [How to review, map and duplicate existing Facebook lead forms?](#how-to-review-map-and-duplicate-existing-facebook-lead-forms)
    -   [Accessing Form Review & Mapping details](#accessing-form-review-and-mapping-details)
    -   [Duplicating a Facebook Form](#duplicating-a-facebook-form)
    -   [Field Mapping Prompt](#field-mapping-prompt)

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## **How to create new Facebook Form?**

In Ad Manager, while creating the Ad Campaign and selecting objective of Leads allows you to create or select the Facebook Form. 

  

![How to create new Facebook Form? (image 1 of 15)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155026223955/original/fN9EamgSal0I0WeLS19SIhCxzB_Miq_LqQ.png)

**How to create new Facebook Form? (image 1 of 15)**

This screenshot appears in the "How to create new Facebook Form?" section of "How to create a Facebook form in Ad Manager". The text alongside this image reads: In Ad Manager, while creating the Ad Campaign and selecting objective of Leads allows you to create or select the Facebook Form. Immediately after, the guide continues: The steps to create a new Facebook lead form are as follows.
- What to choose: In Ad Manager, while creating the Ad Campaign and selecting objective of Leads allows you to create or select the Facebook Form.
- Controls: name of Facebook form, More Volume and Higher Intent, Greetings, Questions option, Form Field Mapping, adding privacy policy, message for the lead, Save the form
- Next: The steps to create a new Facebook lead form are as follows:

Full procedure:

1. Click on the dropdown of create new or select a Lead form
2. Click on 'Create Facebook Form'
3. Add the name of Facebook form
4. Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
5. Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
6. Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
7. Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
8. Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
9. Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
10. Save the form to go and get the ad objective for Lead Generation

The steps to create a new Facebook lead form are as follows:

1.  Click on the dropdown of create new or select a Lead form
2.  Click on 'Create Facebook Form'
    
    
![Step 2 of 10: Click on 'Create Facebook Form'](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155037532682/original/nK_hW78QgU8d85jf8q9X1XNtkXwGMmwmiA.png)

**Step 2 of 10: Click on 'Create Facebook Form'**

This screenshot accompanies step 2 of 10 in the "How to create new Facebook Form?" section of "How to create a Facebook form in Ad Manager". At this point in the walkthrough you click on 'Create Facebook Form'. For context, this section explains: In Ad Manager, while creating the Ad Campaign and selecting objective of Leads allows you to create or select the Facebook Form. The next step is to add the name of Facebook form.
- What to click: Click on 'Create Facebook Form'
- Controls: name of Facebook form, More Volume and Higher Intent, Greetings, Questions option, Form Field Mapping, adding privacy policy, message for the lead, Save the form
- Next: Add the name of Facebook form

Full procedure:

1. Click on the dropdown of create new or select a Lead form
2. Click on 'Create Facebook Form'  <- this image
3. Add the name of Facebook form
4. Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
5. Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
6. Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
7. Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
8. Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
9. Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
10. Save the form to go and get the ad objective for Lead Generation

    
     
3.  Add the **name of Facebook form**  
    **
    
    
![Step 3 of 10: Add the name of Facebook form](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155026223884/original/nTkf5RUja8tc5Lpc9umrS3QO_0SBy2DFsw.png)

**Step 3 of 10: Add the name of Facebook form**

This screenshot accompanies step 3 of 10 in the "How to create new Facebook Form?" section of "How to create a Facebook form in Ad Manager". At this point in the walkthrough you add the name of Facebook form. For context, this section explains: In Ad Manager, while creating the Ad Campaign and selecting objective of Leads allows you to create or select the Facebook Form. The next step is to select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
- What this covers: Add the name of Facebook form
- Controls: name of Facebook form, More Volume and Higher Intent, Greetings, Questions option, Form Field Mapping, adding privacy policy, message for the lead, Save the form
- Next: Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.

Full procedure:

1. Click on the dropdown of create new or select a Lead form
2. Click on 'Create Facebook Form'
3. Add the name of Facebook form  <- this image
4. Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
5. Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
6. Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
7. Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
8. Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
9. Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
10. Save the form to go and get the ad objective for Lead Generation

    
    **
4.  Select the form type option off the two- **More Volume and Higher Intent** \- Difference is that Higher Intent adds a review step to view the information for people to confirm.
    
    
![Step 4 of 10: Select the form type option off the two- More Volume and Higher Intent…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155026223881/original/-TYZROT3o5s-nOnNMnT1jjPIDVqBWcDlEQ.png)

**Step 4 of 10: Select the form type option off the two- More Volume and Higher Intent…**

This screenshot accompanies step 4 of 10 in the "How to create new Facebook Form?" section of "How to create a Facebook form in Ad Manager". At this point in the walkthrough you select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm. The next step is to next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
- What to fill in: Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
- Controls: More Volume and Higher Intent, name of Facebook form, Greetings, Questions option, Form Field Mapping, adding privacy policy, message for the lead, Save the form
- Next: Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.

Full procedure:

1. Click on the dropdown of create new or select a Lead form
2. Click on 'Create Facebook Form'
3. Add the name of Facebook form
4. Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.  <- this image
5. Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
6. Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
7. Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
8. Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
9. Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
10. Save the form to go and get the ad objective for Lead Generation

    
5.  Next step is **Greetings** to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
    
    
![Step 5 of 10: Next step is Greetings to allow the people know why they should…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155026223885/original/2twNlXKLphw98liRWRQ-dXUB3sdfkXAQng.png)

**Step 5 of 10: Next step is Greetings to allow the people know why they should…**

This screenshot accompanies step 5 of 10 in the "How to create new Facebook Form?" section of "How to create a Facebook form in Ad Manager". At this point in the walkthrough you next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list. The next step is to following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
- What this covers: Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
- Controls: Greetings, name of Facebook form, More Volume and Higher Intent, Questions option, Form Field Mapping, adding privacy policy, message for the lead, Save the form
- Next: Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.

Full procedure:

1. Click on the dropdown of create new or select a Lead form
2. Click on 'Create Facebook Form'
3. Add the name of Facebook form
4. Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
5. Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.  <- this image
6. Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
7. Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
8. Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
9. Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
10. Save the form to go and get the ad objective for Lead Generation

    
6.  Following step has **Questions option**   
    \- User can add the description  
    \- **There are option to select the type of information you need to collect from people \[ This will help you understand if the contact is good or not\]**  
    \- For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.  
    
    
![Step 6 of 10: Following step has Questions option - User can add the description -…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155037532755/original/rgWY78yFS7ZbgIEMrJtzWNuewDtH-J8pEw.png)

**Step 6 of 10: Following step has Questions option - User can add the description -…**

This screenshot accompanies step 6 of 10 in the "How to create new Facebook Form?" section of "How to create a Facebook form in Ad Manager". At this point in the walkthrough you following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form. The next step is to allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
- What to fill in: Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
- Controls: Questions option, name of Facebook form, More Volume and Higher Intent, Greetings, Form Field Mapping, adding privacy policy, message for the lead, Save the form
- Next: Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.

Full procedure:

1. Click on the dropdown of create new or select a Lead form
2. Click on 'Create Facebook Form'
3. Add the name of Facebook form
4. Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
5. Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
6. Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.  <- this image
7. Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
8. Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
9. Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
10. Save the form to go and get the ad objective for Lead Generation

    
7.  Allow **Form Field Mapping** - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
    
    
![Step 7 of 10: Allow Form Field Mapping - this allows users to map the forms fields…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155037532768/original/-BX4fj4xNIbkBMZt1-o-HIXHOSZcM9jRQQ.png)

**Step 7 of 10: Allow Form Field Mapping - this allows users to map the forms fields…**

This screenshot accompanies step 7 of 10 in the "How to create new Facebook Form?" section of "How to create a Facebook form in Ad Manager". At this point in the walkthrough you allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in. The next step is to next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
- What this covers: Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
- Controls: Form Field Mapping, name of Facebook form, More Volume and Higher Intent, Greetings, Questions option, adding privacy policy, message for the lead, Save the form
- Next: Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).

Full procedure:

1. Click on the dropdown of create new or select a Lead form
2. Click on 'Create Facebook Form'
3. Add the name of Facebook form
4. Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
5. Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
6. Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
7. Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.  <- this image
8. Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
9. Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
10. Save the form to go and get the ad objective for Lead Generation

    
8.  Next form step is **adding privacy policy** - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector ([https://www.leadconnectorhq.com/privacy-policy](https://www.leadconnectorhq.com/privacy-policy)).
    
    
![Step 8 of 10: Next form step is adding privacy policy - Add landing page link of…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155037532772/original/OXn51pckpgdo3rv8KbfvIEs2Op8EMLWasA.png)

**Step 8 of 10: Next form step is adding privacy policy - Add landing page link of…**

This screenshot accompanies step 8 of 10 in the "How to create new Facebook Form?" section of "How to create a Facebook form in Ad Manager". At this point in the walkthrough you next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy). The next step is to next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
- What to copy: Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
- Controls: adding privacy policy, name of Facebook form, More Volume and Higher Intent, Greetings, Questions option, Form Field Mapping, message for the lead, Save the form
- Next: Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.

Full procedure:

1. Click on the dropdown of create new or select a Lead form
2. Click on 'Create Facebook Form'
3. Add the name of Facebook form
4. Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
5. Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
6. Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
7. Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
8. Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).  <- this image
9. Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
10. Save the form to go and get the ad objective for Lead Generation

    
9.  Next step is **message for the lead** after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
    
    
![Step 9 of 10: Next step is message for the lead after completing the form, the form…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155037532787/original/dWUaGJDomlTYtX9PqhYvMamM75du8m5bDw.png)

**Step 9 of 10: Next step is message for the lead after completing the form, the form…**

This screenshot accompanies step 9 of 10 in the "How to create new Facebook Form?" section of "How to create a Facebook form in Ad Manager". At this point in the walkthrough you next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly. The next step is to save the form to go and get the ad objective for Lead Generation.
- What this covers: Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
- Controls: message for the lead, name of Facebook form, More Volume and Higher Intent, Greetings, Questions option, Form Field Mapping, adding privacy policy, Save the form
- Next: Save the form to go and get the ad objective for Lead Generation

Full procedure:

1. Click on the dropdown of create new or select a Lead form
2. Click on 'Create Facebook Form'
3. Add the name of Facebook form
4. Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
5. Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
6. Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
7. Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
8. Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
9. Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.  <- this image
10. Save the form to go and get the ad objective for Lead Generation

    
10.  **Save the form** to go and get the ad objective for Lead Generation
     
     
![Step 10 of 10: Save the form to go and get the ad objective for Lead Generation](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155026223934/original/STMT6vD_t5YqYE6s4D_yK6_aNOV4eSJ5mA.png)

**Step 10 of 10: Save the form to go and get the ad objective for Lead Generation**

This screenshot accompanies step 10 of 10 in the "How to create new Facebook Form?" section of "How to create a Facebook form in Ad Manager". At this point in the walkthrough you save the form to go and get the ad objective for Lead Generation.
- How to confirm: Save the form to go and get the ad objective for Lead Generation
- Controls: Save the form, name of Facebook form, More Volume and Higher Intent, Greetings, Questions option, Form Field Mapping, adding privacy policy, message for the lead

Full procedure:

1. Click on the dropdown of create new or select a Lead form
2. Click on 'Create Facebook Form'
3. Add the name of Facebook form
4. Select the form type option off the two- More Volume and Higher Intent - Difference is that Higher Intent adds a review step to view the information for people to confirm.
5. Next step is Greetings to allow the people know why they should complete your form and any relevant details. There are option to add Headline (required field) and add the paragraph or list.
6. Following step has Questions option - User can add the description - There are option to select the type of information you need to collect from people [ This will help you understand if the contact is good or not] - For custom question, there are option to create short description and multiple choice questions to share the information which is more relevant to your form.
7. Allow Form Field Mapping - this allows users to map the forms fields to contact fields in GHL Customer Care. This allows in form submission to view each field answers and also it showcases in the contact as they are mapped in.
8. Next form step is adding privacy policy - Add landing page link of your privacy policy of business or you could make a copy of the privacy policy of LeadConnector (https://www.leadconnectorhq.com/privacy-policy).
9. Next step is message for the lead after completing the form, the form provides option to add headline, description, call to action like taking them to a website or call directly.
10. Save the form to go and get the ad objective for Lead Generation  <- this image

     

---

## **How to use custom fields in Ad Manager?**

Below is a short video on how you can create and use custom fields in Ad Manager during Lead form creation and form field mapping.

Currently while creating a lead form on Meta, we see the additional option to add Tracking Parameters:

![How to use custom fields in Ad Manager? (image 11 of 15)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155041564028/original/bFbc4FdDDQtRZc0C1Hy8ZMEYfUeQXEUcXw.png)

**How to use custom fields in Ad Manager? (image 11 of 15)**

This screenshot appears in the "How to use custom fields in Ad Manager?" section of "How to create a Facebook form in Ad Manager". The text alongside this image reads: Currently while creating a lead form on Meta, we see the additional option to add Tracking Parameters. Immediately after, the guide continues: these fields are pulled in when a form created on Facebook is used in HL Ad Manager to create and publish ad campaigns. In order to sync these fields/parameters with the CRM, the form field mapping needs to be done.
- What this covers: Currently while creating a lead form on Meta, we see the additional option to add Tracking Parameters:
- Next: these fields are pulled in when a form created on Facebook is used in HL Ad Manager to create and publish ad campaigns. In order to sync these fields/parameters with the CRM, the form field mapping needs to be done.

these fields are pulled in when a form created on Facebook is used in HL Ad Manager to create and publish ad campaigns. In order to sync these fields/parameters with the CRM, the form field mapping needs to be done. 

The CRM fields which are custom and not present by default in the form field mapping section can be added as custom fields within HL for them to reflect as the CRM fields in the form field mapping section of the lead forms.

Steps to create a custom field and how to use it in the form field mapping is illustrated in the following video:

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## **How to review, map and duplicate existing Facebook lead forms?**

As part of enhancing the lead form management experience in Ad Manager, we’ve introduced the ability to **review**, **map**, and **duplicate** existing Facebook Lead Forms directly from the campaign setup interface.

### **Accessing Form Review & Mapping details**

1.  When selecting a lead form inside the **Lead Generation** campaign setup, click the **pencil/edit icon** beside the form name (hover text: Map Fields / Duplicate Form).
    
    
![Step 1 of 2: When selecting a lead form inside the Lead Generation campaign setup…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155043984290/original/PsMXalvmzTcGEgessOa2U5JKw7adarfGzA.png)

**Step 1 of 2: When selecting a lead form inside the Lead Generation campaign setup…**

This screenshot accompanies step 1 of 2 in the "Accessing Form Review & Mapping details" section of "How to create a Facebook form in Ad Manager". At this point in the walkthrough you when selecting a lead form inside the Lead Generation campaign setup, click the pencil/edit icon beside the form name (hover text: Map Fields / Duplicate Form). This part of the guide covers 4 fields, listed below. The next step is to a modal opens allowing you to.
- What to click: When selecting a lead form inside the Lead Generation campaign setup, click the pencil/edit icon beside the form name (hover text: Map Fields / Duplicate Form).
- Fields: A modal opens allowing you to:, Preview the form content, Map or update form fields to CRM fields, Ensure lead syncing is accurate and complete
- Controls: Lead Generation, pencil/edit icon, Preview the form content, Map or update
- Next: A modal opens allowing you to:

Full procedure:

1. When selecting a lead form inside the Lead Generation campaign setup, click the pencil/edit icon beside the form name (hover text: Map Fields / Duplicate Form).  <- this image
2. A modal opens allowing you to:

    
2.  A modal opens allowing you to:
    -   **Preview the form content**
    -   **Map or update** form fields to CRM fields
    -   **Ensure lead syncing is accurate and complete**

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### **Duplicating a Facebook Form**

From the same modal, you’ll now see a **"Duplicate Form"** button at the bottom left. Clicking it opens a new view with all the fields pre-filled based on the original form.

![Duplicating a Facebook Form (image 13 of 15)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155043984481/original/DqaJ-Oe3HkNKHooDQlWmdtrAKpGUIaZBag.png)

**Duplicating a Facebook Form (image 13 of 15)**

This screenshot appears in the "Duplicating a Facebook Form" section of "How to create a Facebook form in Ad Manager". The text alongside this image reads: From the same modal, you’ll now see a "Duplicate Form" button at the bottom left. Clicking it opens a new view with all the fields pre-filled based on the original form. Immediately after, the guide continues: You can make any edits to the cloned version. Once satisfied, click Create Form to save it as a new Lead Form.
- What this covers: From the same modal, you’ll now see a "Duplicate Form" button at the bottom left. Clicking it opens a new view with all the fields pre-filled based on the original form.
- Controls: "Duplicate Form", Create Form
- Next: You can make any edits to the cloned version. Once satisfied, click Create Form to save it as a new Lead Form.

Full procedure:

1. You can make any edits to the cloned version.
2. Once satisfied, click Create Form to save it as a new Lead Form.

-   You can make any edits to the cloned version.
-   Once satisfied, click **Create Form** to save it as a new Lead Form.

![Duplicating a Facebook Form (image 14 of 15)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155043984491/original/IR1zCKhtGkw5hzqHKqQNn0pGOAejCi-_QA.png)

**Duplicating a Facebook Form (image 14 of 15)**

This screenshot appears in the "Duplicating a Facebook Form" section of "How to create a Facebook form in Ad Manager". The text alongside this image reads: You can make any edits to the cloned version. Once satisfied, click Create Form to save it as a new Lead Form. Immediately after, the guide continues: To prevent missed data syncing, if the selected form hasn’t been mapped yet, a message will now appear just below the form selector.
- How to confirm: You can make any edits to the cloned version. Once satisfied, click Create Form to save it as a new Lead Form.
- Controls: "Duplicate Form", Create Form
- Next: To prevent missed data syncing, if the selected form hasn’t been mapped yet, a message will now appear just below the form selector:

Full procedure:

1. You can make any edits to the cloned version.
2. Once satisfied, click Create Form to save it as a new Lead Form.

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### **Field Mapping Prompt**

To prevent missed data syncing, if the selected form hasn’t been mapped yet, a message will now appear just below the form selector:

**“Form fields of the selected form are not mapped, map now.”**

![Field Mapping Prompt (image 15 of 15)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155043984703/original/tJTn7ymBgdRzIsTyV4YHGJwbbFtsxaQ8ow.png)

**Field Mapping Prompt (image 15 of 15)**

This screenshot appears in the "Field Mapping Prompt" section of "How to create a Facebook form in Ad Manager". The text alongside this image reads: “Form fields of the selected form are not mapped, map now.”. Immediately after, the guide continues: Clicking “map now” will directly open the review modal to complete the field mapping process with your CRM fields.
- What this covers: “Form fields of the selected form are not mapped, map now.”
- Controls: “map now”
- Next: Clicking “map now” will directly open the review modal to complete the field mapping process with your CRM fields.

Clicking **“map now”** will directly open the review modal to complete the field mapping process with your CRM fields.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com