# Internationalization For Client-Portal & Child Apps > Enable multiple languages in Client Portal and Child Apps. Learn how Admins and Users change language on web and mobile, supported languages, and default English. - Source: https://docs.ghlcustomercare.com/docs/internationalization/the-internationalization-of-ghl-customer-care/internationalization-for-client-portal-child-apps - Section: Internationalization / The Internationalization of GHL Customer Care - Reading time: 3 min - Images: 7, each explained below - Modified on Tue, 20 Jan at 6:11 AM --- This article explains how to change the display language in the Client Portal and Child App. With support for multiple languages on both web and mobile platforms, users can manage their experience in their preferred language. **TABLE OF CONTENTS** - [What is Language Internationalization?](#what-is-language-internationalization) - [Key Benefits of Language Internationalization](#key-benefits-of-language-internationalization) - [Set a Default Language (Admin)](#set-a-default-language-admin) - [How to Change Language on the Web (Users/Clients)](#how-to-change-language-on-the-web-users-clients) - [How to Change Language on Mobile App](#how-to-change-language-on-mobile-app) - [Supported Languages](#supported-languages) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) - Next Steps --- ## **What is Language Internationalization?** Language internationalization allows users to access the Client Portal and Child App in their preferred language. This functionality improves usability for non-English-speaking users and provides a localized experience across regions. Client Portal admins can also set a default language for all portal users. Users can still override the default from their own account settings on both web and mobile platforms. If no language is selected at the admin or user level, the portal uses English. ## **Key Benefits of Language Internationalization** Language customization enhances usability and ensures a more accessible experience for users around the world. - Available on both web and mobile versions of the Client Portal and Child App - Supports 12 languages across multiple global regions - Admins can set a default language for all Client Portal users - Improves accessibility for non-English-speaking users - Language changes are quick and user-specific - Allows clients to manage settings in their native language - Default fallback to English if no language is selected --- ## **Set a Default Language (Admin)** Use this when you want all Client Portal users to see the same language on the login page and across the portal experience. 1. Go to Memberships → ClientPortal → Settings → Language Settings ![Step 1 of 3: Go to Memberships → ClientPortal → Settings → Language Settings](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155063054806/original/Cjl9IIqShgK2vnsVVnQ78oBfkmTsBntyFw.png) **Step 1 of 3: Go to Memberships → ClientPortal → Settings → Language Settings** This screenshot accompanies step 1 of 3 in the "Set a Default Language (Admin)" section of "Internationalization For Client-Portal & Child Apps". At this point in the walkthrough you go to Memberships → ClientPortal → Settings → Language Settings. The next step is to select a language. - Where to go: Go to Memberships → ClientPortal → Settings → Language Settings - Next: Select a language. Full procedure: 1. Go to Memberships → ClientPortal → Settings → Language Settings <- this image 2. Select a language. 3. Click Save. Now user can see language change on login page as well on web 2. Select a language. ![Step 2 of 3: Select a language](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155063054891/original/b-mfpa8o0_sv5y2frWoV--pI5_a9-p_Xew.png) **Step 2 of 3: Select a language** This screenshot accompanies step 2 of 3 in the "Set a Default Language (Admin)" section of "Internationalization For Client-Portal & Child Apps". At this point in the walkthrough you select a language. For context, this section explains: Use this when you want all Client Portal users to see the same language on the login page and across the portal experience. The next step is to click Save. Now user can see language change on login page as well on web. - What to choose: Select a language. - Next: Click Save. Now user can see language change on login page as well on web Full procedure: 1. Go to Memberships → ClientPortal → Settings → Language Settings 2. Select a language. <- this image 3. Click Save. Now user can see language change on login page as well on web 3. Click Save. Now user can see language change on login page as well on web ![Step 3 of 3: Click Save. Now user can see language change on login page as well on…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155063055411/original/phJzI_eEfjLuyanW5Yzs0XgA2nLb71zz8g.png) **Step 3 of 3: Click Save. Now user can see language change on login page as well on…** This screenshot accompanies step 3 of 3 in the "Set a Default Language (Admin)" section of "Internationalization For Client-Portal & Child Apps". At this point in the walkthrough you click Save. Now user can see language change on login page as well on web. - How to confirm: Click Save. Now user can see language change on login page as well on web Full procedure: 1. Go to Memberships → ClientPortal → Settings → Language Settings 2. Select a language. 3. Click Save. Now user can see language change on login page as well on web <- this image ![Step 3 of 3: Click Save. Now user can see language change on login page as well on…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155063055303/original/djhoE13fw6ZumYoD_76yOyffMnQXexC4mg.png) **Step 3 of 3: Click Save. Now user can see language change on login page as well on…** This screenshot accompanies step 3 of 3 in the "Set a Default Language (Admin)" section of "Internationalization For Client-Portal & Child Apps". At this point in the walkthrough you click Save. Now user can see language change on login page as well on web. - How to confirm: Click Save. Now user can see language change on login page as well on web Full procedure: 1. Go to Memberships → ClientPortal → Settings → Language Settings 2. Select a language. 3. Click Save. Now user can see language change on login page as well on web <- this image --- ## **How to Change Language on the Web (Users/Clients)** Language preferences can be changed after logging in the Client Portal. Navigate to **Memberships → Client Portal** to login into the Portal **OR** Login directly from the Client Portal URL. ![How to Change Language on the Web (Users/Clients) (image 5 of 7)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155046796710/original/kG2AXbYNNnknefEyR0HqZ4ELcIXgx1kvqg.gif) **How to Change Language on the Web (Users/Clients) (image 5 of 7)** This animation appears in the "How to Change Language on the Web (Users/Clients)" section of "Internationalization For Client-Portal & Child Apps". The text alongside this image reads: Language preferences can be changed after logging in the Client Portal. Navigate to Memberships → Client Portal to login into the Portal OR Login directly from the Client Portal URL. Immediately after, the guide continues: Click onyour logo on the top right side and click on Manage your Account. Under Manage Account, select Language Settings and choose your preferred language from the dropdown menu. - What this covers: Language preferences can be changed after logging in the Client Portal. Navigate to Memberships → Client Portal to login into the Portal OR Login directly from the Client Portal URL. - Controls: Memberships → Client Portal, OR, Manage your Account., Language Settings - Next: Click onyour logo on the top right side and click on Manage your Account. Under Manage Account, select Language Settings and choose your preferred language from the dropdown menu. Full procedure: 1. Click onyour logo on the top right side and click on Manage your Account. 2. Under Manage Account, select Language Settings and choose your preferred language from the dropdown menu. **Steps to change language:**  1. Click onyour logo on the top right side and click on **Manage your Account.** ** ![Step 1 of 2: Click onyour logo on the top right side and click on Manage your Account](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155046796853/original/tfJGTmozjpQ4SGxhxOQfSfIbWfQTX_PuiQ.png) **Step 1 of 2: Click onyour logo on the top right side and click on Manage your Account** This screenshot accompanies step 1 of 2 in the "How to Change Language on the Web (Users/Clients)" section of "Internationalization For Client-Portal & Child Apps". At this point in the walkthrough you click onyour logo on the top right side and click on Manage your Account. The next step is to under Manage Account, select Language Settings and choose your preferred language from the dropdown menu. - What to click: Click onyour logo on the top right side and click on Manage your Account. - Controls: Manage your Account., Memberships → Client Portal, OR, Language Settings - Next: Under Manage Account, select Language Settings and choose your preferred language from the dropdown menu. Full procedure: 1. Click onyour logo on the top right side and click on Manage your Account. <- this image 2. Under Manage Account, select Language Settings and choose your preferred language from the dropdown menu. ** 2. Under Manage Account, select**Language Settings** and choose your preferred language from the dropdown menu. ![Step 2 of 2: Under Manage Account, select Language Settings and choose your…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155046796976/original/gRSlkZmvSH6aD1Gnd8W8KvIufLTYJVFPIQ.gif) **Step 2 of 2: Under Manage Account, select Language Settings and choose your…** This animation accompanies step 2 of 2 in the "How to Change Language on the Web (Users/Clients)" section of "Internationalization For Client-Portal & Child Apps". At this point in the walkthrough you under Manage Account, select Language Settings and choose your preferred language from the dropdown menu. - What to choose: Under Manage Account, select Language Settings and choose your preferred language from the dropdown menu. - Controls: Language Settings, Memberships → Client Portal, OR, Manage your Account. Full procedure: 1. Click onyour logo on the top right side and click on Manage your Account. 2. Under Manage Account, select Language Settings and choose your preferred language from the dropdown menu. <- this image --- ## **How to Change Language on Mobile App** Users accessing the app through a mobile device can also update their language settings with just a few taps. **Steps to change language on mobile:** 1. Tap**Profile**on the bottom navigation bar. 2. Go to**Settings**. 3. Tap**Language Settings**. 4. Select the desired language from the list. 5. Tap**Save**to apply the update. --- ## **Supported Languages** The following languages are currently supported for both web and mobile platforms: | Language | Region | | --- | --- | | German | DE | | Spanish | ES | | French (Canada) | CA | | French (France) | FR | | Dutch | NL | | Portuguese (Portugal) | PT | | Portuguese (Brazil) | BR | | Italian | IT | | Swedish | SE | | Finnish | FI | | Norwegian | NO | **Note**: **English** is the default language and will be used if no other selection is made. --- ## **Frequently Asked Questions** **Q: Does the language change apply instantly?** Yes, once saved, the new language is applied immediately. **Q: Can I switch languages more than once?** Yes, you can change your language setting at any time. **Q: What if a feature isn't fully translated?** In cases where translations are unavailable, the interface will default to English. **Q: Is there a way to set a default language for all new users?** Go to Memberships → ClientPortal → Settings → Language Settings, select a language, and click Save. This default applies to the /login page and the Client Portal web experience for all users. --- ### **Related Article****s** - How to Access the Client Portal - Setting Up Your Client Portal - Mobile App: Getting Started Guide - Managing User Profiles --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com