# How to Connect a GHL Customer Care Sub-Account with Zapier

> Learn how to connect your GHL Customer Care sub-account to Zapier using your CRM login credentials.

- Source: https://docs.ghlcustomercare.com/docs/integrations/zapier-integration/how-to-connect-a-ghl-customer-care-sub-account-with-zapier
- Section: Integrations / Zapier Integration
- Reading time: 2 min
- Images: 6, each explained below
- Modified on Thu, 18 Sep, 2025 at 8:08 AM

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Connect your **GHL Customer Care sub-account** to **Zapier** (via the **LeadConnector** Zapier app) to automate lead capture, contact updates, and handoffs without code. This guide explains what the integration is, prerequisites, and how to connect/disconnect a sub-account.

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**TABLE OF CONTENTS**

-   [What is Connecting a Sub-Account with Zapier?](#what-is-connecting-a-sub-account-with-zapier)[](#key-benefits-connecting-a-sub-account-with-zapier)
-   [Key Benefits Connecting a Sub-Account with Zapier](#key-benefits-connecting-a-sub-account-with-zapier)[](#how-to-connect-a-sub-account-with-zapier)
-   [How To Connect a Sub-Account to Zapier](#how-to-connect-a-sub-account-with-zapier)[](#how-to-disconnect-leadconnector-from-zapier)
-   [How to Disconnect Leadconnector from Zapier](#how-to-disconnect-leadconnector-from-zapier)[](#frequently-asked-questions)
-   [Frequently Asked Questions](#frequently-asked-questions)[](#related-articles)
-   [Related Articles](#related-articles)

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# **What is Connecting a Sub-Account with Zapier?**

Zapier lets GHL Customer Care exchange data with thousands of apps. Using the **LeadConnector** Zapier app, you authenticate with your **GHL Customer Care CRM login**, then choose which **sub-account** to connect so Zaps can create/update contacts, move data, and trigger actions.

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## **Key Benefits Connecting a Sub-Account with Zapier**

These advantages help you decide when to connect Zapier for process automation.

-   **Fast automation**: Trigger actions across thousands of apps without custom code.
    
-   **Sub-account scoped**: Choose the **specific sub-account** to keep data clean and separated.  
      
    
-   **Simple auth**: Use your GHL Customer Care CRM login—no API keys required for this connection.
    
-   **Easy maintenance**: Manage or disconnect the LeadConnector connection from Zapier’s App Connections page.
    

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## **How To Connect a Sub-Account with Zapier**

Follow these steps in Zapier to connect the right sub-account via LeadConnector.

1.  Log in to your **Zapier** account.
2.  On the home screen, click **Create > Zaps**.
    
    
![Step 2 of 8: On the home screen, click Create > Zaps](https://jumpshare.com/share/xDVyCpgR1s9xTAmLFqi9+/GIF+Recording+2025-09-18+at+5.36.42+PM.gif)

**Step 2 of 8: On the home screen, click Create > Zaps**

This animation accompanies step 2 of 8 in the "How To Connect a Sub-Account with Zapier" section of "How to Connect a GHL Customer Care Sub-Account with Zapier". At this point in the walkthrough you on the home screen, click Create > Zaps. The navigation path used here is Create > Zaps. The next step is to in the Zap editor, click on the Trigger block and select LeadConnector from the list of apps.

- Path: Create > Zaps
- What to click: On the home screen, click Create > Zaps.
- Controls: Create > Zaps, Zapier, Trigger, LeadConnector, Event, Pipeline, Stage, Changed, Account, Sign, In, login
- Next: In the Zap editor, click on the Trigger block and select LeadConnector from the list of apps.

Full procedure:

1. Log in to your Zapier account.
2. On the home screen, click Create > Zaps.  <- this image
3. In the Zap editor, click on the Trigger block and select LeadConnector from the list of apps.
4. Select a Trigger Event like Pipeline Stage Changed.
5. Under the Account section of the trigger setup, click on the Sign In button.
6. You will be redirected to the LeadConnector login screen. Enter your email and password to proceed.
7. After logging in, you’ll be prompted to select the sub-account you want to connect with Zapier.
8. Once completed, your Zapier account will be successfully connected to the sub-account. You’ll see LeadConnector listed under “Accounts” in your Zap setup, confirming the integration is active.

    
3.  In the Zap editor, click on the **Trigger** block and select **LeadConnector** from the list of apps.  
    
    
![Step 3 of 8: In the Zap editor, click on the Trigger block and select LeadConnector…](https://jumpshare.com/share/uPqO8dR3APk57YMPMLDP+/GIF+Recording+2025-09-18+at+5.40.48+PM.gif)

**Step 3 of 8: In the Zap editor, click on the Trigger block and select LeadConnector…**

This animation accompanies step 3 of 8 in the "How To Connect a Sub-Account with Zapier" section of "How to Connect a GHL Customer Care Sub-Account with Zapier". At this point in the walkthrough you in the Zap editor, click on the Trigger block and select LeadConnector from the list of apps. The navigation path used here is Create > Zaps. The next step is to select a Trigger Event like Pipeline Stage Changed.

- Path: Create > Zaps
- What to choose: In the Zap editor, click on the Trigger block and select LeadConnector from the list of apps.
- Controls: Trigger, LeadConnector, Zapier, Create > Zaps, Event, Pipeline, Stage, Changed, Account, Sign, In, login
- Next: Select a Trigger Event like Pipeline Stage Changed.

Full procedure:

1. Log in to your Zapier account.
2. On the home screen, click Create > Zaps.
3. In the Zap editor, click on the Trigger block and select LeadConnector from the list of apps.  <- this image
4. Select a Trigger Event like Pipeline Stage Changed.
5. Under the Account section of the trigger setup, click on the Sign In button.
6. You will be redirected to the LeadConnector login screen. Enter your email and password to proceed.
7. After logging in, you’ll be prompted to select the sub-account you want to connect with Zapier.
8. Once completed, your Zapier account will be successfully connected to the sub-account. You’ll see LeadConnector listed under “Accounts” in your Zap setup, confirming the integration is active.

    
4.  Select a **Trigger****Event** like **Pipeline****Stage****Changed**.
5.  Under the **Account** section of the trigger setup, click on the **Sign** **In** button.  
      
    
6.  You will be redirected to the **LeadConnector** **login** screen. Enter your **email and password** to proceed.
    
    
![Step 6 of 8: You will be redirected to the LeadConnector login screen. Enter your…](https://jumpshare.com/share/6whWjcEY4IgmCZSPx4Bt+/GIF+Recording+2025-09-18+at+5.48.01+PM.gif)

**Step 6 of 8: You will be redirected to the LeadConnector login screen. Enter your…**

This animation accompanies step 6 of 8 in the "How To Connect a Sub-Account with Zapier" section of "How to Connect a GHL Customer Care Sub-Account with Zapier". At this point in the walkthrough you you will be redirected to the LeadConnector login screen. Enter your email and password to proceed. The navigation path used here is Create > Zaps. The next step is to after logging in, you’ll be prompted to select the sub-account you want to connect with Zapier.

- Path: Create > Zaps
- What to fill in: You will be redirected to the LeadConnector login screen. Enter your email and password to proceed.
- Controls: LeadConnector, login, email and password, Zapier, Create > Zaps, Trigger, Event, Pipeline, Stage, Changed, Account, Sign
- Next: After logging in, you’ll be prompted to select the sub-account you want to connect with Zapier.

Full procedure:

1. Log in to your Zapier account.
2. On the home screen, click Create > Zaps.
3. In the Zap editor, click on the Trigger block and select LeadConnector from the list of apps.
4. Select a Trigger Event like Pipeline Stage Changed.
5. Under the Account section of the trigger setup, click on the Sign In button.
6. You will be redirected to the LeadConnector login screen. Enter your email and password to proceed.  <- this image
7. After logging in, you’ll be prompted to select the sub-account you want to connect with Zapier.
8. Once completed, your Zapier account will be successfully connected to the sub-account. You’ll see LeadConnector listed under “Accounts” in your Zap setup, confirming the integration is active.

    
7.  After logging in, you’ll be prompted to **select the sub-account** you want to connect with Zapier.
    
    
![Step 7 of 8: After logging in, you’ll be prompted to select the sub-account you…](https://jumpshare.com/share/vtNYLQ3hqAOl7DyUJvIw+/zapier.png)

**Step 7 of 8: After logging in, you’ll be prompted to select the sub-account you…**

This screenshot accompanies step 7 of 8 in the "How To Connect a Sub-Account with Zapier" section of "How to Connect a GHL Customer Care Sub-Account with Zapier". At this point in the walkthrough you after logging in, you’ll be prompted to select the sub-account you want to connect with Zapier. The navigation path used here is Create > Zaps. The next step is to once completed, your Zapier account will be successfully connected to the sub-account. You’ll see LeadConnector listed under “Accounts” in your Zap setup, confirming the integration is active.

- Path: Create > Zaps
- What to choose: After logging in, you’ll be prompted to select the sub-account you want to connect with Zapier.
- Controls: select the sub-account, Zapier, Create > Zaps, Trigger, LeadConnector, Event, Pipeline, Stage, Changed, Account, Sign, In
- Next: Once completed, your Zapier account will be successfully connected to the sub-account. You’ll see LeadConnector listed under “Accounts” in your Zap setup, confirming the integration is active.

Full procedure:

1. Log in to your Zapier account.
2. On the home screen, click Create > Zaps.
3. In the Zap editor, click on the Trigger block and select LeadConnector from the list of apps.
4. Select a Trigger Event like Pipeline Stage Changed.
5. Under the Account section of the trigger setup, click on the Sign In button.
6. You will be redirected to the LeadConnector login screen. Enter your email and password to proceed.
7. After logging in, you’ll be prompted to select the sub-account you want to connect with Zapier.  <- this image
8. Once completed, your Zapier account will be successfully connected to the sub-account. You’ll see LeadConnector listed under “Accounts” in your Zap setup, confirming the integration is active.

    
8.  Once completed, your Zapier account will be successfully connected to the sub-account. You’ll see **LeadConnector** listed under “Accounts” in your Zap setup, confirming the integration is active.
    
    
![Step 8 of 8: Once completed, your Zapier account will be successfully connected to…](https://jumpshare.com/share/hm2brQrt0wbFCxoJMCW7+/ZIQj0GLvuaBPyQ69KAvi4HSuCOKq-eUcJQ.png)

**Step 8 of 8: Once completed, your Zapier account will be successfully connected to…**

This screenshot accompanies step 8 of 8 in the "How To Connect a Sub-Account with Zapier" section of "How to Connect a GHL Customer Care Sub-Account with Zapier". At this point in the walkthrough you once completed, your Zapier account will be successfully connected to the sub-account. You’ll see LeadConnector listed under “Accounts” in your Zap setup, confirming the integration is active. The navigation path used here is Create > Zaps.

- Path: Create > Zaps
- What this covers: Once completed, your Zapier account will be successfully connected to the sub-account. You’ll see LeadConnector listed under “Accounts” in your Zap setup, confirming the integration is active.
- Controls: LeadConnector, Zapier, Create > Zaps, Trigger, Event, Pipeline, Stage, Changed, Account, Sign, In, login

Full procedure:

1. Log in to your Zapier account.
2. On the home screen, click Create > Zaps.
3. In the Zap editor, click on the Trigger block and select LeadConnector from the list of apps.
4. Select a Trigger Event like Pipeline Stage Changed.
5. Under the Account section of the trigger setup, click on the Sign In button.
6. You will be redirected to the LeadConnector login screen. Enter your email and password to proceed.
7. After logging in, you’ll be prompted to select the sub-account you want to connect with Zapier.
8. Once completed, your Zapier account will be successfully connected to the sub-account. You’ll see LeadConnector listed under “Accounts” in your Zap setup, confirming the integration is active.  <- this image

    

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## **How to Disconnect Leadconnector from Zapier**

1.  On the **Zapier home page**, click on **App Connections** in the left-hand menu.  
    
2.  Click the **three-dot menu (•••)** next to LeadConnector.  
    
3.  Select **Delete** to remove the connection.
    
    
![Step 3 of 3: Select Delete to remove the connection](https://jumpshare.com/share/rotqSlJ5S1zFQjUDpY7Q+/ZxwSlCb1GkvF_su1AZ8UqEs5LSkMsd4bCg.png)

**Step 3 of 3: Select Delete to remove the connection**

This screenshot accompanies step 3 of 3 in the "How to Disconnect Leadconnector from Zapier" section of "How to Connect a GHL Customer Care Sub-Account with Zapier". At this point in the walkthrough you select Delete to remove the connection. For context, this section explains: On the Zapier home page, click on App Connections in the left-hand menu. Click the three-dot menu (•••) next to LeadConnector. Select Delete to remove the connection.
- What to choose: Select Delete to remove the connection.
- Controls: Delete, Zapier home page, App Connections, three-dot menu (•••)

Full procedure:

1. On the Zapier home page, click on App Connections in the left-hand menu.
2. Click the three-dot menu (•••) next to LeadConnector.
3. Select Delete to remove the connection.  <- this image

    

## [](https://zapier.com/apps/leadconnector/integrations#how-it-works)

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## **Frequently Asked Questions**

**Q: Is the Zapier app named “GHL Customer Care”?  
**In Zapier, use **LeadConnector**—it’s the official, whitelabeled GHL Customer Care connection. 

**Q: Can I change the connected sub-account later?**

Yes—add a new **LeadConnector** account connection in Zapier and select the other sub-account, then switch the account used in your Zaps.

**Q: How do I fully disconnect?**

In Zapier → **Apps → App Connections**, locate **LeadConnector**, open the **•••** menu, and **Delete** the connection. 

**Q: Do I need API keys for this?**

Not for the standard LeadConnector connection flow; you sign in with your CRM credentials. 

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## **Related Articles**

-   [Creating Sub-Accounts using Zapier](https://docs.ghlcustomercare.com/docs/developer-resources/advanced-configurations/creating-sub-accounts-using-zapier) (Agency Pro Plan Only)
-   [Connect ServiceTitan + GHL Customer Care (Zapier)](https://docs.ghlcustomercare.com/docs/integrations/zapier-integration/connect-servicetitan-ghl-customer-care-zapier)
-   [How to Use Webhooks in GHL Customer Care (Zapier)](https://docs.ghlcustomercare.com/docs/logic-and-fulfillment/logic-and-fulfillment/how-to-use-webhooks-in-ghl-customer-care-zapier)
-   [Finding the Pipeline and Stage ID using zapier](https://docs.ghlcustomercare.com/docs/logic-and-fulfillment/logic-and-fulfillment/how-to-find-pipeline-stage-and-opportunity-ids-in-ghl-customer-care)[](https://docs.ghlcustomercare.com/docs/developer-resources/advanced-configurations/how-to-add-business-name-in-zapier)

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com