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Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.
Setting up your booking calendar is like hiring an assistant who's available 24/7. Imagine waking up to a full schedule without lifting a finger. Sounds great, right? Let's walk you through getting this set up so you can easily secure up to 20 appointments in your very first week and cut no-shows down by at least 25%!
Your personal booking calendar is your best friend when it comes to managing appointments. Once it's up, you'll wonder how you ever managed without it.
To use Google Calendar for scheduling appointments, it's essential to first create a GHL Customer Care Personal Booking Calendar. This booking calendar serves as the foundation for your scheduling rules—allowing you to configure availability, buffer times, meeting durations, and reminders. Even if you use Google Calendar daily, this calendar is required to manage how bookings are accepted and displayed within GHL Customer Care.
Navigate to Calendar > Calendar Settings.Step 1 of 6: Navigate to Calendar > C alendar SettingsWhat this shows Step 1 of 6: Navigate to Calendar > C alendar Settings.What this showsShows where to go for step 1 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 1 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you navigate to Calendar > C alendar Settings. The navigation path used here is Calendar > C. The next step is to click + New Calendar.Step 1 of 6Path: Calendar > CImage 1 of 14Where to goNavigate to Calendar > C alendar Settings.
Buttons and menus referencedCalendar > Calendar Settings+ New CalendarPersonal BookingConfirmBasic detailsStaff & locationAvailabilityBooking rulesAdvanced settingslinkcode
Next stepClick + New Calendar.All 6 steps in this procedure
Navigate to Calendar > C alendar Settings. this image
Click + New Calendar.
Select calendar type (for 1-on-1 meetings, choose Personal Booking).
Fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings.
Copy the calendar link or embed code.
Share the calendar link to start booking appointments!
Click + New Calendar.Step 2 of 6: Click + New CalendarWhat this shows Step 2 of 6: Click + New Calendar.What this showsShows what to click for step 2 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 2 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you click + New Calendar. For context, this section explains: Your personal booking calendar is your best friend when it comes to managing appointments. Once it's up, you'll wonder how you ever managed without it. The navigation path used here is Calendar > C. The next step is to select calendar type (for 1-on-1 meetings, choose Personal Booking).Step 2 of 6Path: Calendar > CImage 2 of 14What to clickClick + New Calendar.
Buttons and menus referenced+ New CalendarCalendar > Calendar SettingsPersonal BookingConfirmBasic detailsStaff & locationAvailabilityBooking rulesAdvanced settingslinkcode
Next stepSelect calendar type (for 1-on-1 meetings, choose Personal Booking).All 6 steps in this procedure
Navigate to Calendar > C alendar Settings.
Click + New Calendar. this image
Select calendar type (for 1-on-1 meetings, choose Personal Booking).
Fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings.
Copy the calendar link or embed code.
Share the calendar link to start booking appointments!
Select calendar type (for 1-on-1 meetings, choose Personal Booking).Step 3 of 6: Select calendar type (for 1-on-1 meetings, choose Personal Booking)What this shows Step 3 of 6: Select calendar type (for 1-on-1 meetings, choose Personal Booking).What this showsShows what to fill in for step 3 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 3 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you select calendar type (for 1-on-1 meetings, choose Personal Booking). The navigation path used here is Calendar > C. The next step is to fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings.Step 3 of 6Path: Calendar > CImage 3 of 14What to fill inSelect calendar type (for 1-on-1 meetings, choose Personal Booking).
Buttons and menus referencedPersonal BookingCalendar > Calendar Settings+ New CalendarConfirmBasic detailsStaff & locationAvailabilityBooking rulesAdvanced settingslinkcode
Next stepFill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings.All 6 steps in this procedure
Navigate to Calendar > C alendar Settings.
Click + New Calendar.
Select calendar type (for 1-on-1 meetings, choose Personal Booking). this image
Fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings.
Copy the calendar link or embed code.
Share the calendar link to start booking appointments!
Fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Step 4 of 6: Fill in your calendar details (give it a friendly name, select…What this shows Step 4 of 6: Fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration…What this showsShows what to fill in for step 4 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 4 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings. The navigation path used here is Calendar > C. The next step is to copy the calendar link or embed code.Step 4 of 6Path: Calendar > CImage 4 of 14What to fill inFill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings.
Buttons and menus referencedConfirmBasic detailsStaff & locationAvailabilityBooking rulesAdvanced settingsCalendar > Calendar Settings+ New CalendarPersonal Bookinglinkcode
Next stepCopy the calendar link or embed code.All 6 steps in this procedure
Navigate to Calendar > C alendar Settings.
Click + New Calendar.
Select calendar type (for 1-on-1 meetings, choose Personal Booking).
Fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings. this image
Copy the calendar link or embed code.
Share the calendar link to start booking appointments!
Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings.Step 4 of 6: Fill in your calendar details (give it a friendly name, select…What this shows Step 4 of 6: Fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration…What this showsShows what to fill in for step 4 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 4 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings. The navigation path used here is Calendar > C. The next step is to copy the calendar link or embed code.Step 4 of 6Path: Calendar > CImage 5 of 14What to fill inFill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings.
Buttons and menus referencedConfirmBasic detailsStaff & locationAvailabilityBooking rulesAdvanced settingsCalendar > Calendar Settings+ New CalendarPersonal Bookinglinkcode
Next stepCopy the calendar link or embed code.All 6 steps in this procedure
Navigate to Calendar > C alendar Settings.
Click + New Calendar.
Select calendar type (for 1-on-1 meetings, choose Personal Booking).
Fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings. this image
Copy the calendar link or embed code.
Share the calendar link to start booking appointments!
Copy the calendar link or embed code.Step 5 of 6: Copy the calendar link or embed codeWhat this shows Step 5 of 6: Copy the calendar link or embed code.What this showsShows what to copy for step 5 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 5 of 6 in the "Setup Personal Booking Calendar" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you copy the calendar link or embed code. For context, this section explains: Your personal booking calendar is your best friend when it comes to managing appointments. Once it's up, you'll wonder how you ever managed without it. The navigation path used here is Calendar > C. The next step is to share the calendar link to start booking appointments!Step 5 of 6Path: Calendar > CImage 6 of 14What to copyCopy the calendar link or embed code.
Buttons and menus referencedlinkcodeCalendar > Calendar Settings+ New CalendarPersonal BookingConfirmBasic detailsStaff & locationAvailabilityBooking rulesAdvanced settings
Next stepShare the calendar link to start booking appointments!All 6 steps in this procedure
Navigate to Calendar > C alendar Settings.
Click + New Calendar.
Select calendar type (for 1-on-1 meetings, choose Personal Booking).
Fill in your calendar details (give it a friendly name, select yourself as the host, review your custom URL, specify appointment duration, and set your available hours). Then Click Confirm.Calendar Settings are now grouped into sections to help you move faster: Basic details, Staff & location, Availability, Booking rules, and Advanced settings.
Copy the calendar link or embed code. this image
Share the calendar link to start booking appointments!
Share the calendar link to start booking appointments!
Next, you can customize your calendar appearance to match your branding, making it even more inviting.
When using a custom form in your booking flow, you can manage the post-submission experience under Advanced settings → Form & confirmation → Confirmation page. Select Use custom form rules to follow the form’s redirect or custom message behavior after submission.
Add Yourself As A Team Member
Even if you're working solo, adding yourself as a team member ensures everything runs smoothly. Think of it as giving yourself VIP access to your own scheduling system.
Navigate to Settings > My Staff.
Click Add User.
Add yourself and save the details.
Next, you can set specific permissions for yourself or additional team members, streamlining your workflow.
Setup Automated Reminders
Automated reminders mean fewer missed appointments and happier clients. They’re like your calendar gently tapping clients on the shoulder to remind them you're meeting soon.
Navigate to Automation.
Click Create Workflow and select Recipe.Step 2 of 8: Click Create Workflow and select RecipeWhat this shows Step 2 of 8: Click Create Workflow and select Recipe.What this showsShows what to choose for step 2 of 8 in the "Setup Automated Reminders" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 2 of 8 in the "Setup Automated Reminders" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you click Create Workflow and select Recipe. The next step is to choose the recipe Appointment Confirmation + Reminder.Step 2 of 8Image 7 of 14What to chooseClick Create Workflow and select Recipe.
Buttons and menus referencedCreate WorkflowRecipeAutomationAppointment Confirmation + ReminderConfirmation EmailSave ActionPublishSaveNextFix missing required fields while savingSave changes
Next stepChoose the recipe Appointment Confirmation + Reminder.All 8 steps in this procedure
Navigate to Automation.
Click Create Workflow and select Recipe. this image
Choose the recipe Appointment Confirmation + Reminder.
Edit the Confirmation Email action.
Update your meeting link (Zoom, Google Meet, etc.) and click Save Action.
Review all actions.
Click Publish.
Click Save.
Choose the recipe Appointment Confirmation + Reminder.Step 3 of 8: Choose the recipe Appointment Confirmation + ReminderWhat this shows Step 3 of 8: Choose the recipe Appointment Confirmation + Reminder.What this showsShows what to choose for step 3 of 8 in the "Setup Automated Reminders" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 3 of 8 in the "Setup Automated Reminders" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you choose the recipe Appointment Confirmation + Reminder. The next step is to edit the Confirmation Email action.Step 3 of 8Image 8 of 14What to chooseChoose the recipe Appointment Confirmation + Reminder.
Buttons and menus referencedAppointment Confirmation + ReminderAutomationCreate WorkflowRecipeConfirmation EmailSave ActionPublishSaveNextFix missing required fields while savingSave changes
Next stepEdit the Confirmation Email action.All 8 steps in this procedure
Navigate to Automation.
Click Create Workflow and select Recipe.
Choose the recipe Appointment Confirmation + Reminder. this image
Edit the Confirmation Email action.
Update your meeting link (Zoom, Google Meet, etc.) and click Save Action.
Review all actions.
Click Publish.
Click Save.
Edit the Confirmation Email action.
Update your meeting link (Zoom, Google Meet, etc.) and click Save Action.Step 5 of 8: Update your meeting link (Zoom, Google Meet, etc.) and click Save ActionWhat this shows Step 5 of 8: Update your meeting link (Zoom, Google Meet, etc.) and click Save Action.What this showsShows how to confirm for step 5 of 8 in the "Setup Automated Reminders" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 5 of 8 in the "Setup Automated Reminders" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you update your meeting link (Zoom, Google Meet, etc.) and click Save Action. The next step is to review all actions.Step 5 of 8Image 9 of 14How to confirmUpdate your meeting link (Zoom, Google Meet, etc.) and click Save Action.
Buttons and menus referencedSave ActionAutomationCreate WorkflowRecipeAppointment Confirmation + ReminderConfirmation EmailPublishSaveNextFix missing required fields while savingSave changes
Next stepReview all actions.All 8 steps in this procedure
Navigate to Automation.
Click Create Workflow and select Recipe.
Choose the recipe Appointment Confirmation + Reminder.
Edit the Confirmation Email action.
Update your meeting link (Zoom, Google Meet, etc.) and click Save Action. this image
Review all actions.
Click Publish.
Click Save.
Review all actions.
Click Publish.
Click Save.Step 8 of 8: Click SaveWhat this shows Step 8 of 8: Click Save.What this showsShows how to confirm for step 8 of 8 in the "Setup Automated Reminders" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 8 of 8 in the "Setup Automated Reminders" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you click Save. For context, this section explains: Automated reminders mean fewer missed appointments and happier clients. They’re like your calendar gently tapping clients on the shoulder to remind them you're meeting soon.Step 8 of 8Image 10 of 14How to confirmClick Save.
Buttons and menus referencedSaveAutomationCreate WorkflowRecipeAppointment Confirmation + ReminderConfirmation EmailSave ActionPublishNextFix missing required fields while savingSave changes
All 8 steps in this procedure
Navigate to Automation.
Click Create Workflow and select Recipe.
Choose the recipe Appointment Confirmation + Reminder.
Edit the Confirmation Email action.
Update your meeting link (Zoom, Google Meet, etc.) and click Save Action.
Review all actions.
Click Publish.
Click Save. this image
Next, consider customizing your reminders with personalized messages to build stronger client relationships.
Fix missing required fields while saving
If required fields are missing when you click Save changes, GHL Customer Care helps you find the issue automatically.
If the missing field is in the current tab, the editor scrolls to that field and highlights it.
If the missing field is in another tab, GHL Customer Care opens the correct tab and highlights the field there.
This helps you fix missing details faster before saving the calendar.
Integrate Personal Calendar
Connecting your booking system with your personal calendar keeps everything in sync. No more double-booking or missed meetings, just effortless organization.
Navigate to Calendars > Calendar Settings.Step 1 of 3: Navigate to Calendars > Calendar SettingsWhat this shows Step 1 of 3: Navigate to Calendars > Calendar Settings.What this showsShows where to go for step 1 of 3 in the "Integrate Personal Calendar" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 1 of 3 in the "Integrate Personal Calendar" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you navigate to Calendars > Calendar Settings. The navigation path used here is Calendars > Calendar Settings. The next step is to select the Connections tab and click Add New to connect your personal calendar.Step 1 of 3Path: Calendars > Calendar SettingsImage 11 of 14Where to goNavigate to Calendars > Calendar Settings.
Buttons and menus referencedCalendars > Calendar SettingsConnectionsAdd NewVideo ConferencingNext
Next stepSelect the Connections tab and click Add New to connect your personal calendar.All 3 steps in this procedure
Navigate to Calendars > Calendar Settings. this image
Select the Connections tab and click Add New to connect your personal calendar.
Then select the Video Conferencing tab and click Add New to link your preferred conferencing tool.
Select the Connections tab and click Add New to connect your personal calendar.Step 2 of 3: Select the Connections tab and click Add New to connect your personal…What this shows Step 2 of 3: Select the Connections tab and click Add New to connect your personal calendar.What this showsShows what to choose for step 2 of 3 in the "Integrate Personal Calendar" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 2 of 3 in the "Integrate Personal Calendar" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you select the Connections tab and click Add New to connect your personal calendar. The navigation path used here is Calendars > Calendar Settings. The next step is to then select the Video Conferencing tab and click Add New to link your preferred conferencing tool.Step 2 of 3Path: Calendars > Calendar SettingsImage 12 of 14What to chooseSelect the Connections tab and click Add New to connect your personal calendar.
Buttons and menus referencedConnectionsAdd NewCalendars > Calendar SettingsVideo ConferencingNext
Next stepThen select the Video Conferencing tab and click Add New to link your preferred conferencing tool.All 3 steps in this procedure
Navigate to Calendars > Calendar Settings.
Select the Connections tab and click Add New to connect your personal calendar. this image
Then select the Video Conferencing tab and click Add New to link your preferred conferencing tool.
Then select the Video Conferencing tab and click Add New to link your preferred conferencing tool.Step 3 of 3: Then select the Video Conferencing tab and click Add New to link your…What this shows Step 3 of 3: Then select the Video Conferencing tab and click Add New to link your preferred conferencing tool.What this showsShows what to choose for step 3 of 3 in the "Integrate Personal Calendar" section of "Getting Started - Setup A Booking Calendar".This screenshot accompanies step 3 of 3 in the "Integrate Personal Calendar" section of "Getting Started - Setup A Booking Calendar". At this point in the walkthrough you then select the Video Conferencing tab and click Add New to link your preferred conferencing tool. The navigation path used here is Calendars > Calendar Settings.Step 3 of 3Path: Calendars > Calendar SettingsImage 13 of 14What to chooseThen select the Video Conferencing tab and click Add New to link your preferred conferencing tool.
Buttons and menus referencedVideo ConferencingAdd NewCalendars > Calendar SettingsConnectionsNext
All 3 steps in this procedure
Navigate to Calendars > Calendar Settings.
Select the Connections tab and click Add New to connect your personal calendar.
Then select the Video Conferencing tab and click Add New to link your preferred conferencing tool. this image
Next, double-check that your integrations are syncing properly to enjoy seamless scheduling!
Share from the Calendar Header
Sharing directly from the calendar you’re editing saves time and prevents copy-paste errors.
Use the Share button
Open Settings → Calendars → [Your Calendar] and click Share in the top-right header to:
Copy your booking link
Create a One-Time Link
Get the Embed code
Preview the calendar as visitors see it
Share from the Calendar Header (image 14 of 14)What this shows Copy your booking link Create a One-Time Link Get the Embed code Preview the calendar as visitors see itWhat this showsIllustrates the "Share from the Calendar Header" section of "Getting Started - Setup A Booking Calendar".This screenshot appears in the "Share from the Calendar Header" section of "Getting Started - Setup A Booking Calendar". The text alongside this image reads: Copy your booking link Create a One-Time Link Get the Embed code Preview the calendar as visitors see it. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: Q: Where do I find my booking link now? Open Settings → Calendars → [Your Calendar] and click Share in the top-right header. Click Copy Link.Image 14 of 14What to copyCopy your booking link Create a One-Time Link Get the Embed code Preview the calendar as visitors see it
Fields in this part of the guideGet the Embed codePreview the calendar as visitors see it
Buttons and menus referencedUse the Share buttonSettings → Calendars → [Your Calendar]Sharetop-right headerCopyOne-Time LinkEmbedcodePreview
Next stepQ: Where do I find my booking link now? Open Settings → Calendars → [Your Calendar] and click Share in the top-right header. Click Copy Link.All 4 steps in this procedure
Copy your booking link
Create a One-Time Link
Get the Embed code
Preview the calendar as visitors see it
Frequently Asked Questions
Q: Where do I find my booking link now? Open Settings → Calendars → [Your Calendar] and click Share in the top-right header. Click Copy Link.
Q: How do I generate a one-time link? Click Share in the header and select One-Time Link, then follow the prompt to create and copy it.
Q: Where’s the embed code for my website? Click Share in the header and choose Embed Code to copy the HTML snippet.
Q: Can I preview the calendar as a visitor? Yes. Click Share and select Preview (or open the copied link in a private window).
Q: What does “Troubleshoot Calendar” do? It launches diagnostics to check configuration and availability issues and guides you to fixes.
Q: Do these buttons change any existing links? No. They surface quick actions; your booking link remains the same unless you create a new one-time link.