# Getting Started - Launch a Course > Learn how to create, publish, and launch a course in GHL Customer Care. Set up course content, create offers, configure pricing, and start enrolling learners. - Source: https://docs.ghlcustomercare.com/docs/getting-started-w-ghl-customer-care/commerce/getting-started-launch-a-course - Section: Getting Started w/ GHL Customer Care / Commerce - Reading time: 4 min - Images: 10, each explained below - Modified on Mon, 24 Aug at 7:10 AM --- Setting up and launching your online course might seem daunting at first, but trust me—it's simpler than you think! With just a few clicks, you'll be on your way to sharing your expertise, building your audience, and even earning some income. Let's dive in step-by-step. In this guide, you'll learn how to: - Create a course - Build and organize course content - Create an offer - Configure pricing - Publish and test your course - Share your course with learners --- **TABLE OF CONTENTS** - [Overview](#overview) - [Before You Begin](#before-you-begin) - [Create a Course](#create-a-course) - [Build Your Course Content](#build-your-course-content) - [Create an Offer](#create-an-offer) - [Sell Offer](#sell-offer) - [Publish & Share Your Offer](#publish-and-share-your-offer) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- ## **Overview** GHL Customer Care Courses help you create, organize, and sell online learning experiences. Whether you're offering free training or paid programs, launching a course involves more than just creating content—you'll also need to create an offer, configure pricing, and test the learner experience before sharing it with your audience. ## **Before You Begin** Before launching your course, make sure you have: - Access to **Memberships → Courses** - Your course content (videos, lessons, PDFs, quizzes, etc.) - A course thumbnail (optional but recommended) - A connected payment provider if you're selling a paid course - A clear pricing model (Free, One-Time, or Recurring) > **Tip:** If you're creating a paid course, verify that your payment provider is connected before creating your offer. --- ## **Create a Course** Creating your first course is like laying the foundation for your teaching empire. It’s exciting and easy—let's walk through it together. 1. Navigate to Memberships > Courses > Products. ![Step 1 of 4: Navigate to Memberships > Courses > Products](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155067626946/original/xC3XQuB72es3s71pE5_EkekhCU_5B8GUBA.png) **Step 1 of 4: Navigate to Memberships > Courses > Products** This screenshot accompanies step 1 of 4 in the "Create a Course" section of "Getting Started - Launch a Course". At this point in the walkthrough you navigate to Memberships > Courses > Products. The navigation path used here is Memberships > Courses > Products. The next step is to click Create Product > Start from Scratch. - Path: Memberships > Courses > Products - Where to go: Navigate to Memberships > Courses > Products. - Controls: Create Product > Start from Scratch, Course Title, Course Description, Free, Recurring, One Time, Create Course - Next: Click Create Product > Start from Scratch. Full procedure: 1. Navigate to Memberships > Courses > Products. <- this image 2. Click Create Product > Start from Scratch. 3. Add your course details, including the Course Title and Course Description. Upload a thumbnail image for your course. Set the pricing for your course by selecting Free, Recurring, or One Time, then click Create Course. 4. Build out your course content from scratch or edit the template. 2. Click **Create Product > Start from Scratch**. ![Step 2 of 4: Click Create Product > Start from Scratch](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155067627035/original/0m0VAHfAtZ1yOMkn-G-ryxllZWGO3pkRTg.png) **Step 2 of 4: Click Create Product > Start from Scratch** This screenshot accompanies step 2 of 4 in the "Create a Course" section of "Getting Started - Launch a Course". At this point in the walkthrough you click Create Product > Start from Scratch. The navigation path used here is Click Create Product > Start. The next step is to add your course details, including the Course Title and Course Description. Upload a thumbnail image for your course. Set the pricing for your course by selecting Free, Recurring, or One Time, then click Create Course. - Path: Click Create Product > Start - What to click: Click Create Product > Start from Scratch. - Controls: Create Product > Start from Scratch, Course Title, Course Description, Free, Recurring, One Time, Create Course - Next: Add your course details, including the Course Title and Course Description. Upload a thumbnail image for your course. Set the pricing for your course by selecting Free, Recurring, or One Time, then click Create Course. Full procedure: 1. Navigate to Memberships > Courses > Products. 2. Click Create Product > Start from Scratch. <- this image 3. Add your course details, including the Course Title and Course Description. Upload a thumbnail image for your course. Set the pricing for your course by selecting Free, Recurring, or One Time, then click Create Course. 4. Build out your course content from scratch or edit the template. 3. Add your course details, including the **Course Title** and **Course Description**. Upload a thumbnail image for your course. Set the pricing for your course by selecting **Free**, **Recurring**, or **One Time**, then click **Create Course**. ![Step 3 of 4: Add your course details, including the Course Title and Course…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155067627958/original/ney-1Jg2J9jHWNLg4TvbRYC4p9mSNgh7qg.gif) **Step 3 of 4: Add your course details, including the Course Title and Course…** This animation accompanies step 3 of 4 in the "Create a Course" section of "Getting Started - Launch a Course". At this point in the walkthrough you add your course details, including the Course Title and Course Description. Upload a thumbnail image for your course. Set the pricing for your course by selecting Free, Recurring, or One Time, then click Create Course. The navigation path used here is Memberships > Courses > Products. The next step is to build out your course content from scratch or edit the template. - Path: Memberships > Courses > Products - What to click: Add your course details, including the Course Title and Course Description. Upload a thumbnail image for your course. Set the pricing for your course by selecting Free, Recurring, or One Time, then click Create Course. - Controls: Course Title, Course Description, Free, Recurring, One Time, Create Course, Create Product > Start from Scratch - Next: Build out your course content from scratch or edit the template. Full procedure: 1. Navigate to Memberships > Courses > Products. 2. Click Create Product > Start from Scratch. 3. Add your course details, including the Course Title and Course Description. Upload a thumbnail image for your course. Set the pricing for your course by selecting Free, Recurring, or One Time, then click Create Course. <- this image 4. Build out your course content from scratch or edit the template. 4. Build out your course content from scratch or edit the template. ** ![Step 4 of 4: Build out your course content from scratch or edit the template](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155067628139/original/F5AQ6NHbZOYBHs2Q5-38Z9QBNHb1yAr6SA.png) **Step 4 of 4: Build out your course content from scratch or edit the template** This screenshot accompanies step 4 of 4 in the "Create a Course" section of "Getting Started - Launch a Course". At this point in the walkthrough you build out your course content from scratch or edit the template. The navigation path used here is Memberships > Courses > Products. - Path: Memberships > Courses > Products - What this covers: Build out your course content from scratch or edit the template. - Controls: Create Product > Start from Scratch, Course Title, Course Description, Free, Recurring, One Time, Create Course Full procedure: 1. Navigate to Memberships > Courses > Products. 2. Click Create Product > Start from Scratch. 3. Add your course details, including the Course Title and Course Description. Upload a thumbnail image for your course. Set the pricing for your course by selecting Free, Recurring, or One Time, then click Create Course. 4. Build out your course content from scratch or edit the template. <- this image ** ### **Use the course editor (New Layout)** After you create the course, GHL Customer Care opens the course editor in a large workspace so you can build content faster. **What You Will See:**  - A left panel that shows your course structure (modules, lessons, quizzes, and assignments). - A main editor area for the item you selected. - Breadcrumbs at the top so you always know where you are in the course. **Common Actions:** - Select any lesson or quiz in the left panel to open it in the editor. - Drag and drop items in the left panel to reorder content. - Expand or collapse modules to focus on one section at a time.   **Note: UI labels and button names may vary by account rollout.** **Next step:** Explore more ways to enhance your course: - [How To Build Courses / Membership Sites](https://docs.ghlcustomercare.com/docs/memberships-and-communities/membership-courses-sites/how-to-build-courses-membership-sites) - [Paid Courses inside Communities](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/paid-courses-inside-communities) - [Advanced Course Unlock Options in Communities](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/advanced-course-unlock-options-in-communities) --- ## **Build Your Course Content** Once your course has been created, begin adding your learning content. Use the Course Editor to: - Create modules or sections - Add lessons - Upload videos or downloadable files - Organize content in the desired order - Save your changes > **Note:** Your course contains the learning content that students will access after enrollment. --- ## **Create an Offer** Once your amazing course is ready, creating an offer is like packaging a beautiful gift—enticing and clearly valuable. Here's how to make it irresistible: 1. Navigate to **Memberships > Courses > Offers**. 2. Click **Create Offer**. ![Step 2 of 8: Click Create Offer](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155067628519/original/Kx1BZHkYB3OqEJDLuLu8u13Kq8eZ9j0WtQ.png) **Step 2 of 8: Click Create Offer** This screenshot accompanies step 2 of 8 in the "Create an Offer" section of "Getting Started - Launch a Course". At this point in the walkthrough you click Create Offer. For context, this section explains: Once your amazing course is ready, creating an offer is like packaging a beautiful gift—enticing and clearly valuable. Here's how to make it irresistible. The navigation path used here is Memberships > Courses > Offers. The next step is to fill in your offer details to clearly communicate the value. - Path: Memberships > Courses > Offers - What to click: Click Create Offer. - Controls: Create Offer, Memberships > Courses > Offers, Create - Next: Fill in your offer details to clearly communicate the value. Full procedure: 1. Navigate to Memberships > Courses > Offers. 2. Click Create Offer. <- this image 3. Fill in your offer details to clearly communicate the value. 4. Assign your newly created course product to the offer. 5. Set your desired price. 6. Click Create. 7. Switch your Offer from Draft to Published and click Save. 8. Or switch between draft and published directly in the offers list. 3. Fill in your offer details to clearly communicate the value. 4. Assign your newly created course product to the offer. 5. Set your desired price. 6. Click **Create**. ![Step 6 of 8: Click Create](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155067628657/original/T-DMPbjLV2AYbk5t1MpW5Jw_Lu7REW2A-w.png) **Step 6 of 8: Click Create** This screenshot accompanies step 6 of 8 in the "Create an Offer" section of "Getting Started - Launch a Course". At this point in the walkthrough you click Create. For context, this section explains: Once your amazing course is ready, creating an offer is like packaging a beautiful gift—enticing and clearly valuable. Here's how to make it irresistible. The navigation path used here is Memberships > Courses > Offers. The next step is to switch your Offer from Draft to Published and click Save. - Path: Memberships > Courses > Offers - What to click: Click Create. - Controls: Create, Memberships > Courses > Offers, Create Offer - Next: Switch your Offer from Draft to Published and click Save. Full procedure: 1. Navigate to Memberships > Courses > Offers. 2. Click Create Offer. 3. Fill in your offer details to clearly communicate the value. 4. Assign your newly created course product to the offer. 5. Set your desired price. 6. Click Create. <- this image 7. Switch your Offer from Draft to Published and click Save. 8. Or switch between draft and published directly in the offers list. 7. Switch your Offer from Draft to Published and click Save. ![Step 7 of 8: Switch your Offer from Draft to Published and click Save](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155067628755/original/m6DDCoJacz7MrnvPcWolZK5RpmFFuljIFg.png) **Step 7 of 8: Switch your Offer from Draft to Published and click Save** This screenshot accompanies step 7 of 8 in the "Create an Offer" section of "Getting Started - Launch a Course". At this point in the walkthrough you switch your Offer from Draft to Published and click Save. The navigation path used here is Memberships > Courses > Offers. The next step is to or switch between draft and published directly in the offers list. - Path: Memberships > Courses > Offers - How to confirm: Switch your Offer from Draft to Published and click Save. - Controls: Memberships > Courses > Offers, Create Offer, Create - Next: Or switch between draft and published directly in the offers list. Full procedure: 1. Navigate to Memberships > Courses > Offers. 2. Click Create Offer. 3. Fill in your offer details to clearly communicate the value. 4. Assign your newly created course product to the offer. 5. Set your desired price. 6. Click Create. 7. Switch your Offer from Draft to Published and click Save. <- this image 8. Or switch between draft and published directly in the offers list. 8. Or switch between draft and published directly in the offers list. ![Step 8 of 8: Or switch between draft and published directly in the offers list](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155067628836/original/xFFnpkpY7jgpQllHmDVWs_wGpTwyRybWIQ.png) **Step 8 of 8: Or switch between draft and published directly in the offers list** This screenshot accompanies step 8 of 8 in the "Create an Offer" section of "Getting Started - Launch a Course". At this point in the walkthrough you or switch between draft and published directly in the offers list. The navigation path used here is Memberships > Courses > Offers. - Path: Memberships > Courses > Offers - What this covers: Or switch between draft and published directly in the offers list. - Controls: Memberships > Courses > Offers, Create Offer, Create Full procedure: 1. Navigate to Memberships > Courses > Offers. 2. Click Create Offer. 3. Fill in your offer details to clearly communicate the value. 4. Assign your newly created course product to the offer. 5. Set your desired price. 6. Click Create. 7. Switch your Offer from Draft to Published and click Save. 8. Or switch between draft and published directly in the offers list. <- this image **Next you can:** Consider bundling offers or creating discount codes to attract more learners. --- ## **Sell Offer** Congratulations, your offer is ready to share with the world! The final step is all about connecting with your audience. Let’s quickly generate and share your offer: 1. Navigate back to **Memberships > Courses > Offers**. ![Step 1 of 4: Navigate back to Memberships > Courses > Offers](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155067629244/original/EuqFUSfzAvN1Oafi3BMQcIIpiTHWqqeKpA.png) **Step 1 of 4: Navigate back to Memberships > Courses > Offers** This screenshot accompanies step 1 of 4 in the "Sell Offer" section of "Getting Started - Launch a Course". At this point in the walkthrough you navigate back to Memberships > Courses > Offers. The navigation path used here is Memberships > Courses > Offers. The next step is to click the link icon to get the link for an offer. - Path: Memberships > Courses > Offers - Where to go: Navigate back to Memberships > Courses > Offers. - Controls: Memberships > Courses > Offers, link, Copy - Next: Click the link icon to get the link for an offer. Full procedure: 1. Navigate back to Memberships > Courses > Offers. <- this image 2. Click the link icon to get the link for an offer. 3. Click Copy. 4. Share it across your channels—social media, emails, or your website. 2. Click the **link** icon to get the link for an offer. 3. Click **Copy**. ![Step 3 of 4: Click Copy](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155067629363/original/IMZnc01t0Hj7BS4bB5u_Q0wlIMLNW6Jwyg.png) **Step 3 of 4: Click Copy** This screenshot accompanies step 3 of 4 in the "Sell Offer" section of "Getting Started - Launch a Course". At this point in the walkthrough you click Copy. For context, this section explains: Congratulations, your offer is ready to share with the world! The final step is all about connecting with your audience. Let’s quickly generate and share your offer. The navigation path used here is Memberships > Courses > Offers. The next step is to share it across your channels—social media, emails, or your website. - Path: Memberships > Courses > Offers - What to copy: Click Copy. - Controls: Copy, Memberships > Courses > Offers, link - Next: Share it across your channels—social media, emails, or your website. Full procedure: 1. Navigate back to Memberships > Courses > Offers. 2. Click the link icon to get the link for an offer. 3. Click Copy. <- this image 4. Share it across your channels—social media, emails, or your website. 4. Share it across your channels—social media, emails, or your website. **Next you can:** Explore marketing strategies or launch a campaign to boost your course sales. --- ## **Publish & Share Your Offer** Once your offer has been configured: - Review the pricing details. - Confirm the correct course is attached. - Publish the offer. - Copy the offer link. Your offer link can be shared through: - Email campaigns - Landing pages - Websites - Social media - Direct messages --- ## **Frequently Asked Questions** **Q. Why isn't my course visible?** If you can't find your course: - Confirm the course was created successfully. - Verify you're working in the correct sub-account. - Refresh the Courses page to ensure you're viewing the latest changes. **Q. Why isn't my offer available?** If your offer isn't appearing: - Verify the offer has been published. - Confirm the correct course is attached to the offer. - Review your offer configuration to ensure it has been saved successfully. **Q. Why can't customers purchase my course?** If learners can't complete a purchase: - Verify that a supported payment provider is connected to your account. - Review your offer pricing and payment configuration. - Confirm the offer is published and available for purchase. **Q. Why can't a learner access my course?** If a learner has purchased or enrolled but can't access the course: - Confirm the learner successfully completed enrollment. - Verify the correct course is associated with the offer. - If you're granting access through workflows, review the workflow configuration to ensure it is active and functioning as expected. **Q. Why aren't my videos or files loading?** If course media isn't loading correctly: - Refresh the page and confirm the upload completed successfully. - Verify that the lesson contains the correct media file. - If the issue persists, try uploading the file again and ensure it is supported by the Course Editor. --- ## **Related Articles** - [Learning Tab (Courses)](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/learning-tab-courses) - [Paid Courses inside Communities](https://docs.ghlcustomercare.com/docs/memberships-and-communities/communities/paid-courses-inside-communities) - [How to Grant Access to Membership Courses Using Workflows](https://docs.ghlcustomercare.com/docs/memberships-and-communities/membership-courses-sites/how-to-grant-access-to-membership-courses-using-workflows) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com