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Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.
About:
Store owners can now allow their customers to view their current order details along with the ability to view past order details. Customers will receive an order confirmation email which will have button through which they can access the customer access center by login via OTP verification.
How to use:
Enable Order confirmation email:
User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at:
Payments > Settings > Notifications > Order confirmation Email for Stores
Login to the Customer Access Center:
Customers can access the Customer Access Center by clicking the "View Order" button in their order confirmation email.
Customers must log in using the email address they used during checkout to view all of their current order details.
Fulfilment Status Details:
Fulfilment status by Store owner for the order will also get reflected to end customers whether partial or complete. Customers can view the fulfilment details which will include tracking number, tracking URL, and Carrier name.
Past Order Details:
Past orders can be accessed by clicking the "Orders" button in the navigation menu.
Unique URL for Customer Access Center:
The portal can also be accessed through
<storeurl>/store/account/orders
. Eg. myawesomestore.com/products/store/account/ordersStep 3 of 3: Unique URL for Customer Access Center: The portal can also be accessed…What this shows Step 3 of 3: Unique URL for Customer Access Center: The portal can also be accessed through /store/account/orders.What this showsShows what this covers for step 3 of 3 in "How to add customer login in Ecommerce stores to view order details and past orders?".This screenshot accompanies step 3 of 3 in "How to add customer login in Ecommerce stores to view order details and past orders?". At this point in the walkthrough you unique URL for Customer Access Center: The portal can also be accessed through /store/account/orders. Eg. myawesomestore.com/products/store/account/orders ** Important Note: Make sure your domain is connected for the Customer Access Center to function properly, and ensure the default path for the domain points to any page in the store. This part of the guide covers 8 fields, listed below.Step 3 of 3Image 1 of 8What this coversUnique URL for Customer Access Center: The portal can also be accessed through <storeurl>/store/account/orders. Eg. myawesomestore.com/products/store/account/orders ** Important Note: Make sure your domain is connected for the Customer Access Center to function properly, and ensure the default path for the domain points to any page in the store.
Fields in this part of the guideLogin to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced** Important Note
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com
Illustrative values showing the expected format. They are not read from the screenshot.
All 3 steps in this procedure
Fulfilment Status Details: Fulfilment status by Store owner for the order will also get reflected to end customers whether partial or complete. Customers can view the fulfilment details which will include tracking number, tracking URL, and Carrier name.
Past Order Details: Past orders can be accessed by clicking the "Orders" button in the navigation menu.
Unique URL for Customer Access Center: The portal can also be accessed through <storeurl>/store/account/orders. Eg. myawesomestore.com/products/store/account/orders ** Important Note: Make sure your domain is connected for the Customer Access Center to function properly, and ensure the default path for the domain points to any page in the store. this image
** Important Note: Make sure your domain is connected for the Customer Access Center to function properly, and ensure the default path for the domain points to any page in the store.
Notes:
If multiple contacts are associated with the same email, the first created contact will be used for logging into the Customer Access Center.
With sticky contact enabled, all orders will be consolidated for that browser session.
Images:
Enable Order confirmation Email:
Screenshot 2024-10-22 at 3What this shows Enable Order confirmation Email:What this showsIllustrates "How to add customer login in Ecommerce stores to view order details and past orders?".This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: Enable Order confirmation Email. For context, this section explains: Store owners can now allow their customers to view their current order details along with the ability to view past order details. Customers will receive an order confirmation email which will have button through which they can access the customer access center by login via OTP verification. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below. Immediately after, the guide continues: On Login, user needs to enter Email to login.Path: Payments > Settings > Notifications > OrderImage 2 of 8What this coversEnable Order confirmation Email:
Fields in this part of the guideLogin to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced** Important Note
Next stepOn Login, user needs to enter Email to login
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com
Illustrative values showing the expected format. They are not read from the screenshot.
All 2 steps in this procedure
Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
Login to the Customer Access Center:
Access Order details page:
Screenshot 2024-10-22 at 4What this shows Enable Order confirmation Email:What this showsIllustrates "How to add customer login in Ecommerce stores to view order details and past orders?".This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: Enable Order confirmation Email. For context, this section explains: Store owners can now allow their customers to view their current order details along with the ability to view past order details. Customers will receive an order confirmation email which will have button through which they can access the customer access center by login via OTP verification. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below. Immediately after, the guide continues: On Login, user needs to enter Email to login.Path: Payments > Settings > Notifications > OrderImage 3 of 8What this coversEnable Order confirmation Email:
Fields in this part of the guideLogin to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced** Important Note
Next stepOn Login, user needs to enter Email to login
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com
Illustrative values showing the expected format. They are not read from the screenshot.
All 2 steps in this procedure
Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
Login to the Customer Access Center:
Order Details page:
Figure 4What this shows Enable Order confirmation Email:What this showsIllustrates "How to add customer login in Ecommerce stores to view order details and past orders?".This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: Enable Order confirmation Email. For context, this section explains: Store owners can now allow their customers to view their current order details along with the ability to view past order details. Customers will receive an order confirmation email which will have button through which they can access the customer access center by login via OTP verification. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below. Immediately after, the guide continues: On Login, user needs to enter Email to login.Path: Payments > Settings > Notifications > OrderImage 4 of 8What this coversEnable Order confirmation Email:
Fields in this part of the guideLogin to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced** Important Note
Next stepOn Login, user needs to enter Email to login
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com
Illustrative values showing the expected format. They are not read from the screenshot.
All 2 steps in this procedure
Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
Login to the Customer Access Center:
On Login, user needs to enter Email to login
Figure 5What this shows On Login, user needs to enter Email to loginWhat this showsIllustrates "How to add customer login in Ecommerce stores to view order details and past orders?".This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: On Login, user needs to enter Email to login. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below.Path: Payments > Settings > Notifications > OrderImage 5 of 8What to fill inOn Login, user needs to enter Email to login
Fields in this part of the guideLogin to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced** Important Note
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com
Illustrative values showing the expected format. They are not read from the screenshot.
All 2 steps in this procedure
Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
Login to the Customer Access Center:
OTP for login:
Figure 6What this shows On Login, user needs to enter Email to loginWhat this showsIllustrates "How to add customer login in Ecommerce stores to view order details and past orders?".This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: On Login, user needs to enter Email to login. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below.Path: Payments > Settings > Notifications > OrderImage 6 of 8What to fill inOn Login, user needs to enter Email to login
Fields in this part of the guideLogin to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced** Important Note
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com
Illustrative values showing the expected format. They are not read from the screenshot.
All 2 steps in this procedure
Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
Login to the Customer Access Center:
Order details summary page:
Figure 7What this shows On Login, user needs to enter Email to loginWhat this showsIllustrates "How to add customer login in Ecommerce stores to view order details and past orders?".This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: On Login, user needs to enter Email to login. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below.Path: Payments > Settings > Notifications > OrderImage 7 of 8What to fill inOn Login, user needs to enter Email to login
Fields in this part of the guideLogin to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced** Important Note
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com
Illustrative values showing the expected format. They are not read from the screenshot.
All 2 steps in this procedure
Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
Login to the Customer Access Center:
Past orders screen:
Figure 8What this shows On Login, user needs to enter Email to loginWhat this showsIllustrates "How to add customer login in Ecommerce stores to view order details and past orders?".This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: On Login, user needs to enter Email to login. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below.Path: Payments > Settings > Notifications > OrderImage 8 of 8What to fill inOn Login, user needs to enter Email to login
Fields in this part of the guideLogin to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced** Important Note
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com
Illustrative values showing the expected format. They are not read from the screenshot.
All 2 steps in this procedure
Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores