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How to add customer login in Ecommerce stores to view order details and past orders?

Login to view current order details and past orders after placing order

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About:
Store owners can now allow their customers to view their current order details along with the ability to view past order details. Customers will receive an order confirmation email which will have button through which they can access the customer access center by login via OTP verification.
How to use:
  1. Enable Order confirmation email: 
    User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: 
    Payments > Settings > Notifications > Order confirmation Email for Stores
  2. Login to the Customer Access Center:
  1. Customers can access the Customer Access Center by clicking the "View Order" button in their order confirmation email.
  2. Customers must log in using the email address they used during checkout to view all of their current order details.
  1. Fulfilment Status Details: 
    Fulfilment status by Store owner for the order will also get reflected to end customers whether partial or complete. Customers can view the fulfilment details which will include tracking number, tracking URL, and Carrier name.
  2. Past Order Details:
     Past orders can be accessed by clicking the "Orders" button in the navigation menu.
  3. Unique URL for Customer Access Center: 
    The portal can also be accessed through
    <storeurl>/store/account/orders
    . Eg. myawesomestore.com/products/store/account/orders
    Step 3 of 3: Unique URL for Customer Access Center: The portal can also be accessed… What this shows Step 3 of 3: Unique URL for Customer Access Center: The portal can also be accessed through /store/account/orders. What this shows Shows what this covers for step 3 of 3 in "How to add customer login in Ecommerce stores to view order details and past orders?". This screenshot accompanies step 3 of 3 in "How to add customer login in Ecommerce stores to view order details and past orders?". At this point in the walkthrough you unique URL for Customer Access Center: The portal can also be accessed through /store/account/orders. Eg. myawesomestore.com/products/store/account/orders ** Important Note: Make sure your domain is connected for the Customer Access Center to function properly, and ensure the default path for the domain points to any page in the store. This part of the guide covers 8 fields, listed below. Step 3 of 3Image 1 of 8 What this coversUnique URL for Customer Access Center: The portal can also be accessed through <storeurl>/store/account/orders. Eg. myawesomestore.com/products/store/account/orders ** Important Note: Make sure your domain is connected for the Customer Access Center to function properly, and ensure the default path for the domain points to any page in the store.
    Fields in this part of the guide Login to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
    Buttons and menus referenced ** Important Note
    Example values
    Enable Order confirmation Email:
    priya.raman@northgatedental.com

    Illustrative values showing the expected format. They are not read from the screenshot.

    All 3 steps in this procedure
    1. Fulfilment Status Details: Fulfilment status by Store owner for the order will also get reflected to end customers whether partial or complete. Customers can view the fulfilment details which will include tracking number, tracking URL, and Carrier name.
    2. Past Order Details: Past orders can be accessed by clicking the "Orders" button in the navigation menu.
    3. Unique URL for Customer Access Center: The portal can also be accessed through <storeurl>/store/account/orders. Eg. myawesomestore.com/products/store/account/orders ** Important Note: Make sure your domain is connected for the Customer Access Center to function properly, and ensure the default path for the domain points to any page in the store. this image
    ** Important Note: Make sure your domain is connected for the Customer Access Center to function properly, and ensure the default path for the domain points to any page in the store.
Notes:
  • If multiple contacts are associated with the same email, the first created contact will be used for logging into the Customer Access Center.
  • With sticky contact enabled, all orders will be consolidated for that browser session.
Images:
  • Enable Order confirmation Email:
Screenshot 2024-10-22 at 3 What this shows Enable Order confirmation Email: What this shows Illustrates "How to add customer login in Ecommerce stores to view order details and past orders?". This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: Enable Order confirmation Email. For context, this section explains: Store owners can now allow their customers to view their current order details along with the ability to view past order details. Customers will receive an order confirmation email which will have button through which they can access the customer access center by login via OTP verification. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below. Immediately after, the guide continues: On Login, user needs to enter Email to login. Path: Payments > Settings > Notifications > OrderImage 2 of 8 What this coversEnable Order confirmation Email:
Fields in this part of the guide Login to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced ** Important Note
Next stepOn Login, user needs to enter Email to login
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com

Illustrative values showing the expected format. They are not read from the screenshot.

All 2 steps in this procedure
  1. Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
  2. Login to the Customer Access Center:
  • Access Order details page:
Screenshot 2024-10-22 at 4 What this shows Enable Order confirmation Email: What this shows Illustrates "How to add customer login in Ecommerce stores to view order details and past orders?". This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: Enable Order confirmation Email. For context, this section explains: Store owners can now allow their customers to view their current order details along with the ability to view past order details. Customers will receive an order confirmation email which will have button through which they can access the customer access center by login via OTP verification. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below. Immediately after, the guide continues: On Login, user needs to enter Email to login. Path: Payments > Settings > Notifications > OrderImage 3 of 8 What this coversEnable Order confirmation Email:
Fields in this part of the guide Login to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced ** Important Note
Next stepOn Login, user needs to enter Email to login
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com

Illustrative values showing the expected format. They are not read from the screenshot.

All 2 steps in this procedure
  1. Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
  2. Login to the Customer Access Center:
  • Order Details page:
Figure 4 What this shows Enable Order confirmation Email: What this shows Illustrates "How to add customer login in Ecommerce stores to view order details and past orders?". This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: Enable Order confirmation Email. For context, this section explains: Store owners can now allow their customers to view their current order details along with the ability to view past order details. Customers will receive an order confirmation email which will have button through which they can access the customer access center by login via OTP verification. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below. Immediately after, the guide continues: On Login, user needs to enter Email to login. Path: Payments > Settings > Notifications > OrderImage 4 of 8 What this coversEnable Order confirmation Email:
Fields in this part of the guide Login to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced ** Important Note
Next stepOn Login, user needs to enter Email to login
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com

Illustrative values showing the expected format. They are not read from the screenshot.

All 2 steps in this procedure
  1. Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
  2. Login to the Customer Access Center:
  • On Login, user needs to enter Email to login
Figure 5 What this shows On Login, user needs to enter Email to login What this shows Illustrates "How to add customer login in Ecommerce stores to view order details and past orders?". This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: On Login, user needs to enter Email to login. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below. Path: Payments > Settings > Notifications > OrderImage 5 of 8 What to fill inOn Login, user needs to enter Email to login
Fields in this part of the guide Login to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced ** Important Note
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com

Illustrative values showing the expected format. They are not read from the screenshot.

All 2 steps in this procedure
  1. Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
  2. Login to the Customer Access Center:
  • OTP for login:
Figure 6 What this shows On Login, user needs to enter Email to login What this shows Illustrates "How to add customer login in Ecommerce stores to view order details and past orders?". This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: On Login, user needs to enter Email to login. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below. Path: Payments > Settings > Notifications > OrderImage 6 of 8 What to fill inOn Login, user needs to enter Email to login
Fields in this part of the guide Login to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced ** Important Note
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com

Illustrative values showing the expected format. They are not read from the screenshot.

All 2 steps in this procedure
  1. Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
  2. Login to the Customer Access Center:
  • Order details summary page:
Figure 7 What this shows On Login, user needs to enter Email to login What this shows Illustrates "How to add customer login in Ecommerce stores to view order details and past orders?". This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: On Login, user needs to enter Email to login. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below. Path: Payments > Settings > Notifications > OrderImage 7 of 8 What to fill inOn Login, user needs to enter Email to login
Fields in this part of the guide Login to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced ** Important Note
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com

Illustrative values showing the expected format. They are not read from the screenshot.

All 2 steps in this procedure
  1. Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
  2. Login to the Customer Access Center:
  • Past orders screen:
Figure 8 What this shows On Login, user needs to enter Email to login What this shows Illustrates "How to add customer login in Ecommerce stores to view order details and past orders?". This screenshot appears in "How to add customer login in Ecommerce stores to view order details and past orders?". The text alongside this image reads: On Login, user needs to enter Email to login. The navigation path used here is Payments > Settings > Notifications > Order. This part of the guide covers 8 fields, listed below. Path: Payments > Settings > Notifications > OrderImage 8 of 8 What to fill inOn Login, user needs to enter Email to login
Fields in this part of the guide Login to the Customer Access Center:Enable Order confirmation Email:Access Order details page:Order Details page:On Login, user needs to enter Email to loginOTP for login:Order details summary page:Past orders screen:
Buttons and menus referenced ** Important Note
Example values
Enable Order confirmation Email:
priya.raman@northgatedental.com

Illustrative values showing the expected format. They are not read from the screenshot.

All 2 steps in this procedure
  1. Enable Order confirmation email: User needs to allow the order confirmation email to allow their customers to get email through which they can view Customer Access Center. This can be enabled at: Payments > Settings > Notifications > Order confirmation Email for Stores
  2. Login to the Customer Access Center:

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