# How to redirect a user to a specific page after signing a contract?

> Overview You can now redirect customers to a specific web page after they’ve signed your Document or completed a payment on an invoice generated via the…

- Source: https://docs.ghlcustomercare.com/docs/documents-and-contracts/documents-and-contracts-2/how-to-redirect-a-user-to-a-specific-page-after-signing-a-contract
- Section: Documents & Contracts / Documents and Contracts
- Reading time: 2 min
- Images: 3, each explained below
- Modified on Thu, 20 Feb, 2025 at 12:14 AM

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### Overview

You can now redirect customers to a specific web page after they’ve signed your Document or completed a payment on an invoice generated via the Document. This helps create a seamless, branded experience—whether that’s showing them a thank-you page, leading them to a scheduling link, or upselling additional services.

### 1\. Enable Global Custom URL Redirection

1.  **Navigate to Documents & Contracts**
    -   In the left menu, go to **Payments** → **Documents & Contracts**.
2.  **Open Settings**
    -   Click the **Settings** button at the top-right (gear icon).
    -   Select **Document Settings** from the sidebar.
3.  **Toggle on “Redirect to a Custom URL”**
    -   Flip the switch to enable it globally for all Documents.
    -   Enter the URL (e.g., `https://example.com`).
    -   Choose **Open in Existing Tab** or **Open in New Tab**.
4.  **Save Your Changes**
    -   Click **Save** to confirm.

> **Note:** Global settings will not override a custom URL added directly to a specific Document or Template.

![1. Enable Global Custom URL Redirection (image 1 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155041922564/original/oURpW72fxcigb2tqIG8vgLoITdGTOBnoLg.png)

**1. Enable Global Custom URL Redirection (image 1 of 3)**

This screenshot appears in the "1. Enable Global Custom URL Redirection" section of "How to redirect a user to a specific page after signing a contract?". The text alongside this image reads: Note: Global settings will not override a custom URL added directly to a specific Document or Template. Immediately after, the guide continues: Create or Edit a Document Document Settings Enable Redirect & Enter URL Save Your Document.
- What this covers: Note: Global settings will not override a custom URL added directly to a specific Document or Template.
- Controls: Navigate to Documents & Contracts, Payments, Documents & Contracts, Open Settings, Settings, Document Settings, Toggle on “Redirect to a Custom URL”, Open in Existing Tab, Open in New Tab, Save Your Changes, Save
- Next: Create or Edit a Document Document Settings Enable Redirect & Enter URL Save Your Document

Full procedure:

1. Navigate to Documents & Contracts
2. Open Settings
3. Toggle on “Redirect to a Custom URL”
4. Save Your Changes

### 2\. Set Up a Custom URL Per Document

1.  **Create or Edit a Document**
    -   From **Documents & Contracts**, open any existing Document or click **\+ New** to create one.
2.  **Document Settings**
    -   At the top, click **Settings** → **Document Settings**.
3.  **Enable Redirect & Enter URL**
    -   Toggle on **Enable redirection to custom URL**.
    -   Enter the desired URL.
    -   Select if it should open in the same tab or a new tab.
4.  **Save Your Document**
    -   Click **Save** or **Send** as needed.

![2. Set Up a Custom URL Per Document (image 2 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155041922577/original/ekAMJJ5Zy0mK-atcOcbAffj8qSU_KW1sXA.png)

**2. Set Up a Custom URL Per Document (image 2 of 3)**

This screenshot appears in the "2. Set Up a Custom URL Per Document" section of "How to redirect a user to a specific page after signing a contract?". The text alongside this image reads: Create or Edit a Document Document Settings Enable Redirect & Enter URL Save Your Document. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: If you’ve enabled a Payment option within your Document, the same redirect settings apply once payment is made.
- What to fill in: Create or Edit a Document Document Settings Enable Redirect & Enter URL Save Your Document
- Fields: Document Settings, Enable Redirect & Enter URL
- Controls: Create or Edit a Document, Documents & Contracts, + New, Document Settings, Settings, Enable Redirect & Enter URL, Enable redirection to custom URL, Save Your Document, Save, Send
- Next: If you’ve enabled a Payment option within your Document, the same redirect settings apply once payment is made:

Example values (illustrative, not read from the screenshot):

- Enable Redirect & Enter URL: https://northgatedental.com

Full procedure:

1. Create or Edit a Document
2. Document Settings
3. Enable Redirect & Enter URL
4. Save Your Document

![2. Set Up a Custom URL Per Document (image 3 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155041922642/original/CEsC386tgzP0bdfY0gDZAN80nd6Svrqetw.png)

**2. Set Up a Custom URL Per Document (image 3 of 3)**

This screenshot appears in the "2. Set Up a Custom URL Per Document" section of "How to redirect a user to a specific page after signing a contract?". The text alongside this image reads: Create or Edit a Document Document Settings Enable Redirect & Enter URL Save Your Document. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: If you’ve enabled a Payment option within your Document, the same redirect settings apply once payment is made.
- What to fill in: Create or Edit a Document Document Settings Enable Redirect & Enter URL Save Your Document
- Fields: Document Settings, Enable Redirect & Enter URL
- Controls: Create or Edit a Document, Documents & Contracts, + New, Document Settings, Settings, Enable Redirect & Enter URL, Enable redirection to custom URL, Save Your Document, Save, Send
- Next: If you’ve enabled a Payment option within your Document, the same redirect settings apply once payment is made:

Example values (illustrative, not read from the screenshot):

- Enable Redirect & Enter URL: https://northgatedental.com

Full procedure:

1. Create or Edit a Document
2. Document Settings
3. Enable Redirect & Enter URL
4. Save Your Document

### 3\. Redirection After Payment

If you’ve enabled a Payment option within your Document, the same redirect settings apply once payment is made:

-   **Global Setting**: If enabled, your customers are automatically redirected after their payment is processed.
-   **Document-Level Setting**: If you’ve enabled and specified a URL here, it takes priority for that specific Document.

### 4\. Troubleshooting & Tips

-   **Test Before Sending**: Use the **Preview** option in Documents to confirm that the redirect works as expected.
-   **Override Logic**: Document-specific redirects will override global redirects. Turn off or remove the Document-level setting if you want to rely solely on the global redirect.

### 5\. Common Use Cases

-   **Thank-You Pages**: Direct new signers/payers to a personalized thank-you or confirmation page.
-   **Onboarding**: Prompt customers to complete onboarding steps immediately after signing.
-   **Upsells**: Show complementary offers or scheduling pages to drive further engagement.
-   **Reviews:** Get reviews from your users after they've signed a completion agreement.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com