# Control Signature Types for Documents & Contracts (Draw or Type)

> Set Draw, Type, or Both for document signatures in GHL Customer Care. Control signer options globally for compliance, consistency, and a streamlined signing experience.

- Source: https://docs.ghlcustomercare.com/docs/documents-and-contracts/documents-and-contracts-2/control-signature-types-for-documents-contracts-draw-or-type
- Section: Documents & Contracts / Documents and Contracts
- Reading time: 2 min
- Images: 6, each explained below

---
Control how recipients sign your Documents & Contracts by allowing Draw, Type, or Both. Setting up this control keeps the signer experience consistent, reduces confusion and helps teams meet policy or regulatory requirements across every document you send.

---

**TABLE OF CONTENTS**

-   [What are Signature Types?](#what-are-signature-types)
-   [Key Benefits of Signature Type Control](#key-benefits-of-signature-type-control)
-   [Signature Type Options](#signature-type-options)
-   [How To Set Signature Type Controls](#how-to-set-signature-type-controls)
-   [Frequently Asked Questions](#frequently-asked-questions)
-   [Related Articles](#related-articles)

---

# **What are Signature Types?**

Signature types define the methods a recipient can use to apply their signature to a document sent from GHL Customer Care. Choosing which methods are allowed (Draw, Type, or Both) shapes the signer experience and ensures it aligns with your brand and compliance needs. This is a global, sub-account level control, meaning your changes apply to all documents sent from the sub-account.

---

## **Key Benefits of Signature Type Control**

Signature type control allows you to select a configuration that balances compliance, brand control and convenience:

-   **Compliance:** Meet hand‑drawn requirements by disabling typed signatures when regulations or policies demand a handwritten‑style mark
    
-   **Consistency:** Provide a uniform signer experience across all documents sent out
    
-   **Speed:** Allow typed signatures for faster turnaround when permitted
    
-   **Administrative Control:** Manage signer methods centrally without the need for per‑document toggles
    

---

## **Signature Type Options**

-   **Draw Signatures:** Restricts signers to a hand‑drawn signature
    
    
![Step 1 of 3: Draw Signatures: Restricts signers to a hand‑drawn signature](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155051383564/original/brYjKmkMqFk0iC84r3apHf-JMZwkqEd16w.png)

**Step 1 of 3: Draw Signatures: Restricts signers to a hand‑drawn signature**

This screenshot accompanies step 1 of 3 in the "Signature Type Options" section of "Control Signature Types for Documents & Contracts (Draw or Type)". At this point in the walkthrough you draw Signatures: Restricts signers to a hand‑drawn signature. This part of the guide covers 1 field, listed below. The next step is to type Signature: Restricts signers to typing their name, rendered in a script font.
- What this covers: Draw Signatures: Restricts signers to a hand‑drawn signature
- Fields: Draw Signatures: Restricts signers to a hand‑drawn signature
- Next: Type Signature: Restricts signers to typing their name, rendered in a script font

Full procedure:

1. Draw Signatures: Restricts signers to a hand‑drawn signature  <- this image
2. Type Signature: Restricts signers to typing their name, rendered in a script font
3. Both: Offers maximum flexibility; signers can choose either method

    
-   **Type Signature:** Restricts signers to typing their name, rendered in a script font
    
    
![Step 2 of 3: Type Signature: Restricts signers to typing their name, rendered in a…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155051383568/original/kHp3XGEOFI2se-fsVo7RbNycXiCQgoC2Qw.png)

**Step 2 of 3: Type Signature: Restricts signers to typing their name, rendered in a…**

This screenshot accompanies step 2 of 3 in the "Signature Type Options" section of "Control Signature Types for Documents & Contracts (Draw or Type)". At this point in the walkthrough you type Signature: Restricts signers to typing their name, rendered in a script font. This part of the guide covers 1 field, listed below. The next step is to both: Offers maximum flexibility; signers can choose either method.
- What to fill in: Type Signature: Restricts signers to typing their name, rendered in a script font
- Fields: Draw Signatures: Restricts signers to a hand‑drawn signature
- Next: Both: Offers maximum flexibility; signers can choose either method

Full procedure:

1. Draw Signatures: Restricts signers to a hand‑drawn signature
2. Type Signature: Restricts signers to typing their name, rendered in a script font  <- this image
3. Both: Offers maximum flexibility; signers can choose either method

    
-   **Both:** Offers maximum flexibility; signers can choose either method
    
    
![Step 3 of 3: Both: Offers maximum flexibility; signers can choose either method](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155051383574/original/b3nYsFORLg63LNnQk-zBxjUEQWa3X8wVEA.png)

**Step 3 of 3: Both: Offers maximum flexibility; signers can choose either method**

This screenshot accompanies step 3 of 3 in the "Signature Type Options" section of "Control Signature Types for Documents & Contracts (Draw or Type)". At this point in the walkthrough you both: Offers maximum flexibility; signers can choose either method. This part of the guide covers 1 field, listed below.
- What to choose: Both: Offers maximum flexibility; signers can choose either method
- Fields: Draw Signatures: Restricts signers to a hand‑drawn signature

Full procedure:

1. Draw Signatures: Restricts signers to a hand‑drawn signature
2. Type Signature: Restricts signers to typing their name, rendered in a script font
3. Both: Offers maximum flexibility; signers can choose either method  <- this image

    

---

## **How To Set Signature Type Controls**

Proper setup ensures every document sent from your account follows the same, compliant signing method without additional per-document configuration.

#### **Step 1:** Navigate to Document & Contracts Settings

-   In the main left-side navigation bar, select **Payments**
-   Click the **Documents & Contracts** tab in the upper navigation ribbon
-   Select the **Settings** button in the upper right corner

![Step 1: Navigate to Document & Contracts Settings (image 4 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155051382704/original/_GsN9Z8MNuNYBKktgPQsi450ATJ4PBTzGg.png)

**Step 1: Navigate to Document & Contracts Settings (image 4 of 6)**

This screenshot appears in the "Step 1: Navigate to Document & Contracts Settings" section of "Control Signature Types for Documents & Contracts (Draw or Type)". The text alongside this image reads: In the main left-side navigation bar, select Payments Click the Documents & Contracts tab in the upper navigation ribbon Select the Settings button in the upper right corner. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Using the secondary navigation bar on the left, select Document Settings.
- What to choose: In the main left-side navigation bar, select Payments Click the Documents & Contracts tab in the upper navigation ribbon Select the Settings button in the upper right corner
- Fields: In the main left-side navigation bar, select Payments
- Controls: Payments, Documents & Contracts, Settings
- Next: Using the secondary navigation bar on the left, select Document Settings

Full procedure:

1. In the main left-side navigation bar, select Payments
2. Click the Documents & Contracts tab in the upper navigation ribbon
3. Select the Settings button in the upper right corner

#### **Step 2:** Open Document Settings

Using the secondary navigation bar on the left, select **Document Settings**

#### 

![Step 3: Set Control Signature Settings (image 5 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155051382717/original/36aATlq7qvwNuZVrtFYP2xBM74REQFm2zA.png)

**Step 3: Set Control Signature Settings (image 5 of 6)**

This screenshot appears in the "Step 3: Set Control Signature Settings" section of "Control Signature Types for Documents & Contracts (Draw or Type)". The text alongside this image reads: Using the secondary navigation bar on the left, select Document Settings. Immediately after, the guide continues: Scroll down to the Control Signature Settings panel Select between Draw Signatures, Type Signatures and Both Click the blue Save button to confirm your selection.
- What to choose: Using the secondary navigation bar on the left, select Document Settings
- Controls: Control Signature Settings, Draw Signatures, Type Signatures, Both, Save
- Next: Scroll down to the Control Signature Settings panel Select between Draw Signatures, Type Signatures and Both Click the blue Save button to confirm your selection

Full procedure:

1. Scroll down to the Control Signature Settings panel
2. Select between Draw Signatures, Type Signatures and Both
3. Click the blue Save button to confirm your selection

**Step 3:** Set Control Signature Settings

-   Scroll down to the **Control Signature Settings** panel
-   Select between **Draw Signatures**, **Type Signatures** and **Both**
-   Click the blue **Save** button to confirm your selection

![Step 3: Set Control Signature Settings (image 6 of 6)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155051382757/original/Cx31wlysgCNxzc6r7kOt5ZexZ8ktIboneA.png)

**Step 3: Set Control Signature Settings (image 6 of 6)**

This screenshot appears in the "Step 3: Set Control Signature Settings" section of "Control Signature Types for Documents & Contracts (Draw or Type)". The text alongside this image reads: Scroll down to the Control Signature Settings panel Select between Draw Signatures, Type Signatures and Both Click the blue Save button to confirm your selection. Immediately after, the guide continues: Q: Is this setting global or per-document? It’s configured globally for the sub‑account in Document Settings and applies to all documents sent from that sub‑account.
- What to fill in: Scroll down to the Control Signature Settings panel Select between Draw Signatures, Type Signatures and Both Click the blue Save button to confirm your selection
- Controls: Control Signature Settings, Draw Signatures, Type Signatures, Both, Save
- Next: Q: Is this setting global or per-document? It’s configured globally for the sub‑account in Document Settings and applies to all documents sent from that sub‑account.

Full procedure:

1. Scroll down to the Control Signature Settings panel
2. Select between Draw Signatures, Type Signatures and Both
3. Click the blue Save button to confirm your selection

---

## **Frequently Asked Questions**

**Q: Is this setting global or per-document?**  
It’s configured globally for the sub‑account in Document Settings and applies to all documents sent from that sub‑account.

**Q: If I change the setting after sending a document, what happens?**  
A: New or refreshed signing sessions reflect the latest setting. If someone already has the document open, ask them to refresh before signing and signature options will update to reflect the change in settings.

**Q: Does the chosen method affect audit trail, status, or automations?**  
No. Tracking (viewed/signed/completed) and workflow triggers function the same regardless of whether the signer draws or types.

---

## **Related Articles**

-   [How to use Documents & Contracts?](https://docs.ghlcustomercare.com/docs/documents-and-contracts/documents-and-contracts-2/how-to-use-documents-contracts)  
    [](https://docs.ghlcustomercare.com/docs/documents-and-contracts/documents-and-contracts-2/how-to-use-documents-and-contracts-in-the-mobile-app)
-   [How to Use Documents and Contracts in the Mobile App](https://docs.ghlcustomercare.com/docs/documents-and-contracts/documents-and-contracts-2/how-to-use-documents-and-contracts-in-the-mobile-app)
-   [Documents & Contracts: How to Automate Collection of Payments at the Time of Signing](https://docs.ghlcustomercare.com/docs/documents-and-contracts/documents-and-contracts-2/documents-contracts-how-to-automate-sending-invoices-when-documents-are-signed)
-   [How to Set Signing Order for Recipients in Documents and Contracts](https://docs.ghlcustomercare.com/docs/documents-and-contracts/documents-and-contracts-2/how-to-set-signing-order-for-recipients-in-documents-and-contracts)
-   [Automatically Generate Invoices from Signed Documents & Contracts](https://docs.ghlcustomercare.com/docs/documents-and-contracts/documents-and-contracts-2/automatically-generate-invoices-from-signed-documents-contracts)

---

Documentation for GHL Customer Care. Support: support@ghlcustomercare.com