Developer Resources

GHL Customer Care API Documentation

GHL Customer Care provides a comprehensive API platform that enables developers to build integrations, automations, and custom applications with the GHL Customer Care CRM and Marketplace. Our API includes REST endpoints…

How to Use Webhook.site to Troubleshoot your API Requests

Webhook.site is a free third-party tool that lets you inspect and capture the raw HTTP requests sent from integrations, workflows, or custom API calls. Using Webhook.site makes it easy to debug webhook payloads, verify…

How to Get Started with the Developer's Marketplace

The OAuth API for the CRM Marketplace offers developers two types of access: Location Level Access (also known as Sub-Account) and Agency Level Access (also know n as Company). These access levels provide comprehensive…

Set Up Your MarketplacApp Pricing

Monetizing your app on the GHL Customer Care developer app marketplace presents various avenues. This guide walks you through the options and tells you how to set them up. TABLE OF CONTENTS Where can I configure my app's…

Configure Marketplace App Listing Type

Configure Your App Listing Type for Visibility in GHL Customer Care Accounts. This can be selected while creating the app for the first time. TABLE OF CONTENTS Type: Standard Type: White-Label Type: Standard Standard…

Marketplace App Distribution Type

Below is a developer-facing guide covering both the new, simplified Marketplace distribution model and the OAuth flow you’ll need to implement to obtain the correct access tokens. TABLE OF CONTENTS App Distribution…

How to manage developer user accounts?

In this guide, we'll explain how to manage users within your developer account using our Role-Based Access Control (RBAC) system. This feature allows you to add users to your marketplace account and assign them…

Enhanced Account Security

We’ve rolled out a new security update to keep your data safer than ever! The enhanced security option does not restore API key generation for locations where it was previously revoked. It only applies to locations…

Unlocking Customization: Enhancing Marketplace Apps with Custom JavaScript

Custom JavaScript and CSS via the Marketplace Apps The custom JS feature enhances our platform’s capabilities by adding Custom JavaScript codes on the Marketplace APPs. This functionality allows developers to…

API - Security Initiatives

TABLE OF CONTENTS Auto-deletion of API keys after 90 days of inactivity Auto-deletion of API keys after 90 days of inactivity Agency or sub-account API keys that have not been used in the past 90 days will be…

How to reconnect broken Marketplace Apps?

In case developers lose access to access token or refresh token due to any reason - either due to an incident from GHL Customer Care or due to an error on the developer's end - we have provided a solution. You can now…

Developer Guide for selling Web-Widgets on the App Marketplace

This guide aims to help developers create custom widgets for use in funnel builder and integrate them seamlessly. We will cover how to create, set up, and render custom widgets using HTML, CSS, and JavaScript or any JS…

How do I test my draft/private Marketplace app on GHL Customer Care?

Listing Conversation AI and Voice AI Templates on the Marketplace

Generate a Marketplace Link On GHL Customer Care, in the Conversation AI or Voice AI page, select the agent and click Sell this Template/Agent on Marketplace (This option is visible only to Agency Owners and Admins…

Marketplace: App Uninstall API

Explore the new GHL Customer Care Marketplace feature, App Uninstall API. This powerful tool lets developers remove dormant user accounts from their applications—reducing unnecessary webhook activity and optimizing…

Developer Guide to GHL Customer Care’s Webhook Logs Dashboard

The Webhook Logs Dashboard in GHL Customer Care gives developers complete visibility into every outbound webhook sent from their integrations. With real-time access to payloads, timestamps, attempts, and response codes…

Agency App Reselling Config API

Easily surface your agency’s marked-up app prices inside custom plan cards, paywalls, or checkout flows using the new Agency App Reselling Config API. By pulling the exact rebilling configuration GHL Customer Care stores…

Conversations API -Add Inbound Message (with Contact ID)

The Add Inbound Message capability lets you post inbound messages to Conversations by supplying a Contact ID, without first resolving a Conversation ID. This reduces calls, simplifies logic, and ensures messages appear…

Email Marketing V2 Public APIs

Email V2 Public APIs in GHL Customer Care provide enhanced capabilities for managing email campaigns, templates, and reporting through powerful and flexible integrations. These APIs introduce improved data structures…

Email Template Update API

This article explains how to update an existing GHL Customer Care Email Builder template and its email settings using the PATCH /emails/builder/:templateId API endpoint. It covers supported fields, the simplified editor…