# Adding Multiple Phone Numbers for a Contact > Multiple Phone Numbers for a Contact allows users to efficiently manage multiple phone numbers for a single contact efficiently, thereby improving communication and organization. From adding and editing multiple numbers to designating a primary contact - Source: https://docs.ghlcustomercare.com/docs/contacts/smart-lists/adding-multiple-phone-numbers-for-a-contact - Section: Contacts / Smart Lists - Reading time: 3 min - Images: 4, each explained below - Modified on Fri, 10 Apr at 4:30 AM --- Need to store more than one phone number for a contact? GHL Customer Care makes it easy to manage multiple contact numbers from mobile to work, home, and more. You can also set a primary number and assign labels for better organization. --- **TABLE OF CONTENTS** - [What is the Multiple Phone Numbers Feature?](#what-is-the-multiple-phone-numbers-feature) - [Key Benefits of Managing Multiple Phone Numbers](#key-benefits-of-managing-multiple-phone-numbers) - [Managing Multiple Phone Numbers](#managing-multiple-phone-numbers) - [Editing or Removing Phone Numbers](#editing-or-removing-phone-numbers) - [Use Cases for Multiple Phone Numbers](#use-cases-for-multiple-phone-numbers) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- ## **What is the Multiple Phone Numbers Feature?** The Multiple Phone Numbers feature in GHL Customer Care allows users to store up to **11 phone numbers** for a single contact. Each number can be labeled (e.g., Mobile, Work, Home), and one can be marked as the **primary** number. This flexibility is ideal for clients, leads, or vendors who use multiple lines of communication. --- ## **Key Benefits of Managing Multiple Phone Numbers** Managing several phone numbers for a contact helps ensure your communication is always effective and well-organized. - Store up to **11 numbers** per contact. - Assign meaningful labels to each number for clarity. - Set a **primary number** to prioritize outgoing communication. - Easily update or remove outdated phone numbers. - Improve accuracy in workflows and automation. - Ideal for sales, support, vendors, or personal contacts. --- ## **Managing Multiple Phone Numbers** You can quickly add, label, and manage contact phone numbers directly from the contact record in GHL Customer Care. ### **Step 1:** Navigate to the Contacts tab In your GHL Customer Care dashboard, navigate to the **Contacts tab** and click on an existing contact or create a new contact to access the **Phone numbers** section. ![Step 1: Navigate to the Contacts tab (image 1 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068865380/original/u7HJrY8_UYxPrpN_-N-CZ6EXR9JX5fYmkg.png) **Step 1: Navigate to the Contacts tab (image 1 of 4)** This screenshot appears in the "Step 1: Navigate to the Contacts tab" section of "Adding Multiple Phone Numbers for a Contact". The text alongside this image reads: In your GHL Customer Care dashboard, navigate to the Contacts tab and click on an existing contact or create a new contact to access the Phone numbers section. Immediately after, the guide continues: Add phone numbers one at a time, with support for up to 11 phone numbers total, and choose a label for each one, such as Mobile, Home, Landline or Work. - What to click: In your GHL Customer Care dashboard, navigate to the Contacts tab and click on an existing contact or create a new contact to access the Phone numbers section. - Controls: Contacts tab, Phone numbers - Next: Add phone numbers one at a time, with support for up to 11 phone numbers total, and choose a label for each one, such as Mobile, Home, Landline or Work. ### **Step 2:** Click “+ Add Phone Number”. Add phone numbers **one at a time**, with support for up to **11 phone numbers** total, and choose a label for each one, such as **Mobile**, **Home**, **Landline** or **Work**. ![Step 2: Click “+ Add Phone Number”. (image 2 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068865282/original/ljASInZp3deyEAGpGVp0_EFWtFsgoM3OSA.gif) **Step 2: Click “+ Add Phone Number”. (image 2 of 4)** This animation appears in the "Step 2: Click “+ Add Phone Number”." section of "Adding Multiple Phone Numbers for a Contact". The text alongside this image reads: Add phone numbers one at a time, with support for up to 11 phone numbers total, and choose a label for each one, such as Mobile, Home, Landline or Work. Immediately after, the guide continues: Check the Primary box to set the main number for the contact. - What to choose: Add phone numbers one at a time, with support for up to 11 phone numbers total, and choose a label for each one, such as Mobile, Home, Landline or Work. - Controls: one at a time, 11 phone numbers, Mobile, Home, Landline, Work, Primary - Next: Check the Primary box to set the main number for the contact. Check the **Primary** box to set the main number for the contact. ![Step 2: Click “+ Add Phone Number”. (image 3 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068865454/original/L_ezlkfcX2wALfeAUVL1X51aTYNDZzFIZw.gif) **Step 2: Click “+ Add Phone Number”. (image 3 of 4)** This animation appears in the "Step 2: Click “+ Add Phone Number”." section of "Adding Multiple Phone Numbers for a Contact". The text alongside this image reads: Check the Primary box to set the main number for the contact. Immediately after, the guide continues: Keep your contact records clean and accurate by updating or deleting numbers as needed. - What this covers: Check the Primary box to set the main number for the contact. - Controls: one at a time, 11 phone numbers, Mobile, Home, Landline, Work, Primary - Next: Keep your contact records clean and accurate by updating or deleting numbers as needed. --- ## **Editing or Removing Phone Numbers** Keep your contact records clean and accurate by updating or deleting numbers as needed. - Click any phone number to **edit** it directly. - Click the **Trash icon** to remove a number completely. - Only one number can be marked as Primary at a time. ![Editing or Removing Phone Numbers (image 4 of 4)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155068866202/original/YIgUvvHzHdMQLT163fhkWnxERT0UDqYMZg.gif) **Editing or Removing Phone Numbers (image 4 of 4)** This animation appears in the "Editing or Removing Phone Numbers" section of "Adding Multiple Phone Numbers for a Contact". The text alongside this image reads: *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto"> Click any phone number to edit it directly. Click the Trash icon to remove a number completely. Only one number can be marked as Primary at a time. Immediately after, the guide continues: This feature is especially useful in a variety of real-world business and communication scenarios. - What to click: *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto"> Click any phone number to edit it directly. Click the Trash icon to remove a number completely. Only one number can be marked as Primary at a time. - Controls: edit, Trash icon - Next: This feature is especially useful in a variety of real-world business and communication scenarios. Full procedure: 1. *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto"> Click any phone number to edit it directly. 2. Click the Trash icon to remove a number completely. 3. Only one number can be marked as Primary at a time. --- ## **Use Cases for Multiple Phone Numbers** This feature is especially useful in a variety of real-world business and communication scenarios. - **Sales teams** can call multiple numbers to reach leads more effectively. - **Support teams** can ensure they have backup contact options for clients. - **Agencies** can maintain both personal and professional numbers for each contact. - **Vendors and partners** often have different departmental numbers (e.g., billing vs. operations). - **Emergency readiness** for critical clients or services by saving backup numbers. --- ## **Frequently Asked Questions** **Q: What happens if I don’t set a Primary number?** The first number listed will automatically be treated as the primary number in outgoing calls or messages. **Q: Can I use the same label for multiple numbers?** No, each label can only be used once per contact to maintain clarity. **Q: Can I add international numbers?** Yes, just make sure to enter the number with the proper international code (e.g., +44 for the UK). **Q: Is there a way to reorder phone numbers?** Numbers are displayed in the order they’re entered. To reorder, remove, and re-add in your desired order. **Q: Can I use these numbers in workflows?** Yes! Workflows will always use the Primary number unless otherwise configured. --- ## **Related Articles** - [Importing Contacts using a CSV file](https://docs.ghlcustomercare.com/docs/contacts/getting-started-with-contacts/importing-contacts-using-a-csv-file) - [How to Manage Multiple Email Addresses for a Contact](https://docs.ghlcustomercare.com/docs/contacts/smart-lists/how-to-manage-multiple-email-addresses-for-a-contact) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com