# Quick Start Guide - Kollab (iOS & Android)

> More Tutorials from the Community https://youtu.be/m4D-p26D5ac This step-by-step guide will walk you through everything from downloading and setting up…

- Source: https://docs.ghlcustomercare.com/docs/client-portal/client-portal-2/quick-start-guide-kollab-ios-android
- Section: Client Portal / Client Portal
- Reading time: 1 min
- Images: 1, each explained below
- Modified on Thu, 6 Jun, 2024 at 1:47 PM

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### **More Tutorials from the Community**

[https://youtu.be/m4D-p26D5ac](https://youtu.be/m4D-p26D5ac)

This step-by-step guide will walk you through everything from downloading and setting up the app to exploring its many features, ensuring you're ready to fully enjoy all that Kollab has to offer.

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## **1\. Get the App:**

For **iPhone** users, go to the Apple App Store and search for **Kollab by LeadConnector**, and tap "Download." or [](https://apps.apple.com/in/app/kollab-by-lead-connector/id6484272411)[Click Here to Download](https://apps.apple.com/in/app/kollab-by-lead-connector/id6484272411)

For **Android** users, go to the Google Play Store  search for **Kollab by LeadConnector**, and tap "Download." or [Click Here to Download](https://play.google.com/store/apps/details?id=net.clientclub.app.kollab)

## **2\. How to Sign-in to the app:**

-   Make sure you are signed up with a Community group, Course or Client Portal.
-   Use the same credentials to sign-in i.e. same email ID and password.
-   If you have forgotten your password, **Sign in with OTP**
-   If you are a part of multiple domains, you'll receive the option to choose which domain to enter into (scroll to choose relevant domain). Choose the one to sign-in.

![2. How to Sign-in to the app: (image 1 of 1)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155025874720/original/TiFy9qqk4KiD7IYpa0RQ2lbJgJnf9ZXXnQ.jpg)

**2. How to Sign-in to the app: (image 1 of 1)**

This screenshot appears in the "2. How to Sign-in to the app:" section of "Quick Start Guide - Kollab (iOS & Android)". The text alongside this image reads: Make sure you are signed up with a Community group, Course or Client Portal. Use the same credentials to sign-in i.e. same email ID and password. If you have forgotten your password, Sign in with OTP If you are a part of multiple domains, you'll receive the option to choose which domain to enter…. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Once you are signed-in, enjoy your courses, groups all on the go!
- What to fill in: Make sure you are signed up with a Community group, Course or Client Portal. Use the same credentials to sign-in i.e. same email ID and password. If you have forgotten your password, Sign in with OTP If you are a part of multiple domains, you'll receive the option to choose which domain to enter into (scroll to choose relevant domain). Choose the one to sign-in.
- Fields: If you have forgotten your password, Sign in with OTP
- Controls: Sign in with OTP
- Next: Once you are signed-in, enjoy your courses, groups all on the go!

Full procedure:

1. Make sure you are signed up with a Community group, Course or Client Portal.
2. Use the same credentials to sign-in i.e. same email ID and password.
3. If you have forgotten your password, Sign in with OTP
4. If you are a part of multiple domains, you'll receive the option to choose which domain to enter into (scroll to choose relevant domain). Choose the one to sign-in.

**Once you are signed-in, enjoy your courses, groups all on the go!**

## **FAQs:**

1.  How to switch between different groups?  
    Members can switch between different groups if the groups are set up inside the same sub-account.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com