# Notifications inside Client Portal > See all Client Portal and child app notifications in one place. Learn how the Notifications tab works, what owners control, and how users manage alerts. - Source: https://docs.ghlcustomercare.com/docs/client-portal/client-portal-2/notifications-inside-client-portal - Section: Client Portal / Client Portal - Reading time: 3 min - Images: 24, each explained below - Modified on Wed, 4 Feb at 4:31 AM --- The Client Portal Notifications feature consolidates all notifications from the client portal and its associated child apps into a centralised location – the Notifications Tab. This allows users to conveniently access and manage all their notifications within the application.  **TABLE OF CONTENTS** - [How to access Notifications?](#how-to-access-notifications) - [What notifications you will receive?](#what-notifications-you-will-receive) - [Managing Notification Preferences](#managing-notification-preferences)  - [Notification Options for Individual Users](#notification-options-for-individual-users) - [Notification Controls for Portal Owners](#notification-controls-for-portal-owners) - [How to Manage Your Notification Preferences](#how-to-manage-your-notification-preferences) - [Benefits of Notification Customization](#benefits-of-notification-customization) --- # **How to access Notifications**? - Navigate to the **Bell icon** within the application. - All notifications, including those from child apps (courses, communities), will be listed in the same place. - Click on each notification to view details or take relevant actions. _All notifications for all community groups, will be found under the same place. For all in-app notifications, users get email notifications too_ **Note: **All notifications sent via Client Portal (including commuities) are charged.** When a notification links to a Community post, the post may open in a dedicated full-page view on the web for easier reading.** ![How to access Notifications? (image 1 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155018494278/original/Qe4-RTcXgyFKdrRc9JzMQ7fqm62uNF2GcA.png) **How to access Notifications? (image 1 of 24)** This screenshot appears in the "How to access Notifications?" section of "Notifications inside Client Portal". The text alongside this image reads: Note: All notifications sent via Client Portal (including commuities) are charged. When a notification links to a Community post, the post may open in a dedicated full-page view on the web for easier reading. Immediately after, the guide continues: Here's a list of notifications you will encounter in Notifications Tab. - What this covers: Note: All notifications sent via Client Portal (including commuities) are charged. When a notification links to a Community post, the post may open in a dedicated full-page view on the web for easier reading. - Controls: Bell icon - Next: Here's a list of notifications you will encounter in Notifications Tab: Full procedure: 1. Navigate to the Bell icon within the application. 2. All notifications, including those from child apps (courses, communities), will be listed in the same place. 3. Click on each notification to view details or take relevant actions. All notifications for all community groups, will be found under the same place. For all in-app notifications, users get email notifications too ## **What notifications you will receive?** Here's a list of notifications you will encounter in Notifications Tab:
In-app notification typeChild - App
In - App Notifications
Email notifications
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![What notifications you will receive? (image 2 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253272/original/lOc-Kp8cwObd4MgD_bBi_29enhjuTEkCwA.png) **What notifications you will receive? (image 2 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 3 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155018502214/original/d4MMc_eBjN2Bgny-V3KASojeoySRanBveQ.png) **What notifications you will receive? (image 3 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 4 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253274/original/ESBFQdGzvBlmc9zwB0ChsPHK8YZ3q7yBVQ.png) **What notifications you will receive? (image 4 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 5 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155018502219/original/_W1rUb0tDktqOAd-UuZcpl34QoY1LXgSpA.png) **What notifications you will receive? (image 5 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 6 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253276/original/vZw-OBLnmyBi5BWxA-rxqE6P8xMFNQmdpw.png) **What notifications you will receive? (image 6 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 7 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155018502098/original/XFksGeN0EURC08u0XSG0ftbjVGoIyqrDQw.png) **What notifications you will receive? (image 7 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 8 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253285/original/ly9Dit1Gkw4tY-zIKuZ8mnx6d77bNdRIng.png) **What notifications you will receive? (image 8 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 9 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155018502220/original/Wbz1UinlOs0TWJf_HqdmKiDGriMJ3W50fQ.png) **What notifications you will receive? (image 9 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 10 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253290/original/FtlztiIe6L2pqGn_3Puv17qit1CUAWprQg.png) **What notifications you will receive? (image 10 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 11 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155018502248/original/qu_8aN8JznSmC_nXcRYG3m2-ucle6YlpdA.png) **What notifications you will receive? (image 11 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 12 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253297/original/qqxsCHYipptpVMKHjrNcbIg2Sz95pQ1xxQ.png) **What notifications you will receive? (image 12 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 13 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155018502235/original/nD_ABERtc1uOUBlL8M8PFZZcu9KPZHAhFg.png) **What notifications you will receive? (image 13 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 14 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253298/original/Vt6-nboEgX1XH394gjHyHW6uhWDsgoGgJQ.png) **What notifications you will receive? (image 14 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 15 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155018502269/original/-jv8RYrBte3Fao-Lc0LGdS3L5piEtnNO0w.png) **What notifications you will receive? (image 15 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 16 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253303/original/2Cu_uCnZxdOaEv1Ju3dznioexO0EPzHuMg.png) **What notifications you will receive? (image 16 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 17 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155018502271/original/hsxzOFMU55BHFiANq98aYOZfF8q0i2JFag.png) **What notifications you will receive? (image 17 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 18 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253304/original/8Vi4Wfsbt4ZsxLo46rDQxAm5jFh5oT26Xg.png) **What notifications you will receive? (image 18 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 19 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155018502281/original/8SdgkFD_IBNiFGVlpV6PnYe8H5B_3aPHiA.png) **What notifications you will receive? (image 19 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 20 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253307/original/Wi31UPHdfOaz3xJu8b5iqbRU2xF_IhMpGA.png) **What notifications you will receive? (image 20 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 21 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253314/original/tOKdIb9Vohz-bsZL7M3QPQrWvIk9Ar2ubw.png) **What notifications you will receive? (image 21 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 22 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253321/original/UtBQnKCJpJVerTtK4AfRWnkOxllKJHGmLg.png) **What notifications you will receive? (image 22 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

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![What notifications you will receive? (image 23 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253418/original/cLbHTWzBPbF7Yjh-74hd5l5hwbOLiHEw6w.png) **What notifications you will receive? (image 23 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

![What notifications you will receive? (image 24 of 24)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155023253421/original/XzRdoEzGfCktA2dMEuyqtBV1n5p8kZn3cw.png) **What notifications you will receive? (image 24 of 24)** This screenshot appears in the "What notifications you will receive?" section of "Notifications inside Client Portal". The text alongside this image reads: Here's a list of notifications you will encounter in Notifications Tab. Immediately after, the guide continues: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications…. - What this covers: Here's a list of notifications you will encounter in Notifications Tab: - Next: The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type.

## **Managing Notification Preferences**  The Client Portal includes robust notification controls that allow both individual users and portal owners to manage how and when alerts are delivered. These settings help users stay informed while minimizing unnecessary notifications. Notifications can be delivered by email or push (for mobile app users), and preferences can be customized per event type. ## **Notification Options for Individual Users** Users now have full control over whether they receive email or push notifications for specific types of events. This helps create a personalized experience that avoids notification fatigue while still ensuring important updates are seen. Users can independently enable or disable email and push notifications for the following event types:     •    Community updates     •    Course certificates     •    Likes on posts     •    Likes on comments All preferences can be accessed through the **Manage Your Account** section of the Client Portal. ## **Notification Controls for Portal Owners** Portal owners can also configure certain notification defaults, specifically around engagement signals like likes. These settings apply across the entire portal and may override individual preferences in some cases. Owner-controlled settings include:     •    Enabling or disabling email notifications for post likes     •    Enabling or disabling email notifications for comment likes When a notification setting is locked by the portal owner, the user will see a tooltip explaining that the option is managed by the administrator. ## **How to Manage Your Notification Preferences** Users can manage their own notification preferences by following these steps:     1.    Navigate to the **Client Portal**, **Communities**, or **Courses** area.     2.    Click your **profile icon** in the upper-right corner.     3.    Select **Manage Your Account** from the dropdown menu.     4.    Choose **Notifications** from the left-hand menu.     5.    Use the toggle switches to turn **email** or **push** notifications on or off for each event type. ## **Benefits of Notification Customization** **Greater Personalization** Users can tailor their notification preferences to reduce inbox clutter and avoid unnecessary alerts. **Push Notification Support** Push notifications can now be independently managed in addition to email, giving mobile users more flexibility. **Engagement Awareness** Users can receive alerts when their content receives likes, helping them stay connected to the community. **Simplified User Experience** Clear tooltips indicate when a notification setting is controlled by the portal owner, reducing confusion and support issues. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com