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Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.
We're thrilled to introduce Certificates, a fantastic feature designed to acknowledge and celebrate user accomplishments in your community. With Certificates, you can create personalised certificates and issue them to your users. In this initial release, we've focused on making it easy to award certificates for course completion.
The Certificate Builder is rebuilt to load faster, edit smoothly, and support more professional layouts without third-party tools.
Responsive canvas: Smooth, real-time editing with instant previews.
Standard and custom sizes: Choose A4, US Letter, or set a custom canvas size.
Rich design elements: Add editable lines, shapes, graphics, and icons using drag-and-drop.
Modern templates: Start from professionally designed templates and customize for your brand.
Frames and signatures: Expanded frame options and signature fields with pre-designed font styles.
Background customization: Use a gradient background or upload an image, then zoom, pan, and crop to the exact area you want.
Tip: If you’ve used the Badge Builder, this experience is powered by the same design engine for consistent performance.
Where to find Certificates ?
To get started with certificates:
Go to Memberships from the left bar (in a location) > Certificates
Where to find Certificates ? (image 1 of 17)What this shows Go to Memberships from the left bar (in a location) > CertificatesWhat this showsIllustrates the "Where to find Certificates ?" section of "Create a Template".This screenshot appears in the "Where to find Certificates?" section of "Create a Template". The text alongside this image reads: Go to Memberships from the left bar (in a location) > Certificates. Immediately after, the guide continues: To start creating a certificate template.Image 1 of 17Where to goGo to Memberships from the left bar (in a location) > CertificatesNext stepTo start creating a certificate template:
Create a template
To start creating a certificate template:
Click on New
To create a template, choose Certificate Templates or Blank Certificates
Create a template (image 2 of 17)What this shows Click on New To create a template, choose Certificate Templates or Blank CertificatesWhat this showsIllustrates the "Create a template" section of "Create a Template".This screenshot appears in the "Create a template" section of "Create a Template". The text alongside this image reads: Click on New To create a template, choose Certificate Templates or Blank Certificates. Immediately after, the guide continues: To create a template, choose from the existing templates.Image 2 of 17What to chooseClick on New To create a template, choose Certificate Templates or Blank CertificatesNext stepTo create a template, choose from the existing templates:All 2 steps in this procedure
Click on New
To create a template, choose Certificate Templates or Blank Certificates
Choose an existing template
To create a template, choose from the existing templates:
Select a template
Click on Confirm
Template is ready to use
Create a template from scratch (image 3 of 17)What this shows Select a template Click on Confirm Template is ready to useWhat this showsIllustrates the "Create a template from scratch" section of "Create a Template".This screenshot appears in the "Create a template from scratch" section of "Create a Template". The text alongside this image reads: Select a template Click on Confirm Template is ready to use. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: To create a template from scratch.Image 3 of 17What to chooseSelect a template Click on Confirm Template is ready to use
Fields in this part of the guideStart creating from scratch
Next stepTo create a template from scratch:All 2 steps in this procedure
Click on Blank Certificates
Start creating from scratch
Create a template from scratch (image 4 of 17)What this shows Select a template Click on Confirm Template is ready to useWhat this showsIllustrates the "Create a template from scratch" section of "Create a Template".This screenshot appears in the "Create a template from scratch" section of "Create a Template". The text alongside this image reads: Select a template Click on Confirm Template is ready to use. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: To create a template from scratch.Image 4 of 17What to chooseSelect a template Click on Confirm Template is ready to use
Fields in this part of the guideStart creating from scratch
Next stepTo create a template from scratch:All 2 steps in this procedure
Click on Blank Certificates
Start creating from scratch
Create a template from scratch
To create a template from scratch:
Click on Blank Certificates
Start creating from scratch
Create a template from scratch (image 5 of 17)What this shows Click on Blank Certificates Start creating from scratchWhat this showsIllustrates the "Create a template from scratch" section of "Create a Template".This screenshot appears in the "Create a template from scratch" section of "Create a Template". The text alongside this image reads: Click on Blank Certificates Start creating from scratch. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Hover over an element in the Certificate Builder to highlight it before selecting it. This makes it easier to identify the element you want to edit, especially when working with complex designs.Image 5 of 17What to clickClick on Blank Certificates Start creating from scratch
Fields in this part of the guideStart creating from scratch
Next stepHover over an element in the Certificate Builder to highlight it before selecting it. This makes it easier to identify the element you want to edit, especially when working with complex designs.All 2 steps in this procedure
Click on Blank Certificates
Start creating from scratch
Selecting and Resizing Elements
Hover over an element in the Certificate Builder to highlight it before selecting it. This makes it easier to identify the element you want to edit, especially when working with complex designs.
To resize an element, select it and drag an edge or corner to the desired size.
Editing Templates
To edit a template, there are various elements to use:
1. Layout:
To choose a layout, click on Layout, and choose between Portrait or Landscape
Once selected, you can choose frames for both the layouts, respectively
To remove a frame, click on the same frame again (from the right bar)
To remove a frame, click on the same frame again (from the right bar) (image 6 of 17)What this shows To choose a layout, click on Layout, and choose between Portrait or Landscape Once selected, you can choose frames for both the layouts…What this showsIllustrates the "To remove a frame, click on the same frame again (from the right bar)" section of "Create a Template".This screenshot appears in the "To remove a frame, click on the same frame again (from the right bar)" section of "Create a Template". The text alongside this image reads: To choose a layout, click on Layout, and choose between Portrait or Landscape Once selected, you can choose frames for both the layouts, respectively To remove a frame, click on the same frame again (from the right bar). Immediately after, the guide continues: Note: Changing the layout from Portrait to Landscape or vice-versa, will disrupt the edits.Image 6 of 17What to chooseTo choose a layout, click on Layout, and choose between Portrait or Landscape Once selected, you can choose frames for both the layouts, respectively To remove a frame, click on the same frame again (from the right bar)
Buttons and menus referencedNote
Next stepNote: Changing the layout from Portrait to Landscape or vice-versa, will disrupt the editsAll 3 steps in this procedure
To choose a layout, click on Layout, and choose between Portrait or Landscape
Once selected, you can choose frames for both the layouts, respectively
To remove a frame, click on the same frame again (from the right bar)
Note: Changing the layout from Portrait to Landscape or vice-versa, will disrupt the edits
To remove a frame, click on the same frame again (from the right bar) (image 7 of 17)What this shows Note: Changing the layout from Portrait to Landscape or vice-versa, will disrupt the editsWhat this showsIllustrates the "To remove a frame, click on the same frame again (from the right bar)" section of "Create a Template".This screenshot appears in the "To remove a frame, click on the same frame again (from the right bar)" section of "Create a Template". The text alongside this image reads: Note: Changing the layout from Portrait to Landscape or vice-versa, will disrupt the edits. Immediately after, the guide continues: To choose a background, click on Background Choose the colours Upload an image as background or enter image link to upload Choose the opacity of the background image or colour by using the opacity slider To choose a pattern as background….Image 7 of 17What this coversNote: Changing the layout from Portrait to Landscape or vice-versa, will disrupt the edits
Buttons and menus referencedNote
Next stepTo choose a background, click on Background Choose the colours Upload an image as background or enter image link to upload Choose the opacity of the background image or colour by using the opacity slider To choose a pattern as background image, click on Patterns and choose a pattern. Further choose the colour of the patternAll 3 steps in this procedure
To choose a layout, click on Layout, and choose between Portrait or Landscape
Once selected, you can choose frames for both the layouts, respectively
To remove a frame, click on the same frame again (from the right bar)
2. Background:
To choose a background, click on Background
Choose the colours
Upload an image as background or enter image link to upload
Choose the opacity of the background image or colour by using the opacity slider
To choose a pattern as background image, click on Patterns and choose a pattern. Further choose the colour of the pattern
2. Background: (image 8 of 17)What this shows To choose a background, click on Background Choose the colours Upload an image as background or enter image link to upload Choose the…What this showsIllustrates the "2. Background:" section of "Create a Template".This screenshot appears in the "2. Background:" section of "Create a Template". The text alongside this image reads: To choose a background, click on Background Choose the colours Upload an image as background or enter image link to upload Choose the opacity of the background image or colour by using the opacity slider To choose a pattern as background image, click on Patterns and choose a pattern. Further…. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: To add a header, drag and drop the Header element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type (Heading 1….Image 8 of 17What to fill inTo choose a background, click on Background Choose the colours Upload an image as background or enter image link to upload Choose the opacity of the background image or colour by using the opacity slider To choose a pattern as background image, click on Patterns and choose a pattern. Further choose the colour of the pattern
Fields in this part of the guideTo choose a background, click on Background
Next stepTo add a header, drag and drop the Header element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type (Heading 1, Heading 2, etc...), Font Colour, etc. from the top bar after selecting a text To resize the element, select it and drag an edge or corner to the desired size.All 5 steps in this procedure
To choose a background, click on Background
Choose the colours
Upload an image as background or enter image link to upload
Choose the opacity of the background image or colour by using the opacity slider
To choose a pattern as background image, click on Patterns and choose a pattern. Further choose the colour of the pattern
2. Background: (image 9 of 17)What this shows To choose a background, click on Background Choose the colours Upload an image as background or enter image link to upload Choose the…What this showsIllustrates the "2. Background:" section of "Create a Template".This screenshot appears in the "2. Background:" section of "Create a Template". The text alongside this image reads: To choose a background, click on Background Choose the colours Upload an image as background or enter image link to upload Choose the opacity of the background image or colour by using the opacity slider To choose a pattern as background image, click on Patterns and choose a pattern. Further…. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: To add a header, drag and drop the Header element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type (Heading 1….Image 9 of 17What to fill inTo choose a background, click on Background Choose the colours Upload an image as background or enter image link to upload Choose the opacity of the background image or colour by using the opacity slider To choose a pattern as background image, click on Patterns and choose a pattern. Further choose the colour of the pattern
Fields in this part of the guideTo choose a background, click on Background
Next stepTo add a header, drag and drop the Header element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type (Heading 1, Heading 2, etc...), Font Colour, etc. from the top bar after selecting a text To resize the element, select it and drag an edge or corner to the desired size.All 5 steps in this procedure
To choose a background, click on Background
Choose the colours
Upload an image as background or enter image link to upload
Choose the opacity of the background image or colour by using the opacity slider
To choose a pattern as background image, click on Patterns and choose a pattern. Further choose the colour of the pattern
3. Header
To add a header, drag and drop the Header element to your template and start editing the text after selection
Elements can be cloned or deleted by clicking on the copy and delete icons
Choose Font Styles, Font Size, Font Type (Heading 1, Heading 2, etc ...), Font Colour, etc. from the top bar after selecting a text
To resize the element, select it and drag an edge or corner to the desired size.
3. Header (image 10 of 17)What this shows To add a header, drag and drop the Header element to your template and start editing the text after selection Elements can be cloned or…What this showsIllustrates the "3. Header" section of "Create a Template".This screenshot appears in the "3. Header" section of "Create a Template". The text alongside this image reads: To add a header, drag and drop the Header element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type (Heading 1, Heading 2, etc...), Font Colour, etc. from the top bar after…. Immediately after, the guide continues: To add a text, drag and drop the Text element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type….Image 10 of 17What to fill inTo add a header, drag and drop the Header element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type (Heading 1, Heading 2, etc...), Font Colour, etc. from the top bar after selecting a text To resize the element, select it and drag an edge or corner to the desired size.Next stepTo add a text, drag and drop the Text element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type (Headings,Paragraohs, etc..), Font Colour, etc. from the top bar after selecting a text To resize the element, select it and drag an edge or corner to the desired size.All 4 steps in this procedure
To add a header, drag and drop the Header element to your template and start editing the text after selection
Elements can be cloned or deleted by clicking on the copy and delete icons
Choose Font Styles, Font Size, Font Type (Heading 1, Heading 2, etc...), Font Colour, etc. from the top bar after selecting a text
To resize the element, select it and drag an edge or corner to the desired size.
3. Header (image 11 of 17)What this shows To add a header, drag and drop the Header element to your template and start editing the text after selection Elements can be cloned or…What this showsIllustrates the "3. Header" section of "Create a Template".This screenshot appears in the "3. Header" section of "Create a Template". The text alongside this image reads: To add a header, drag and drop the Header element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type (Heading 1, Heading 2, etc...), Font Colour, etc. from the top bar after…. Immediately after, the guide continues: To add a text, drag and drop the Text element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type….Image 11 of 17What to fill inTo add a header, drag and drop the Header element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type (Heading 1, Heading 2, etc...), Font Colour, etc. from the top bar after selecting a text To resize the element, select it and drag an edge or corner to the desired size.Next stepTo add a text, drag and drop the Text element to your template and start editing the text after selection Elements can be cloned or deleted by clicking on the copy and delete icons Choose Font Styles, Font Size, Font Type (Headings,Paragraohs, etc..), Font Colour, etc. from the top bar after selecting a text To resize the element, select it and drag an edge or corner to the desired size.All 4 steps in this procedure
To add a header, drag and drop the Header element to your template and start editing the text after selection
Elements can be cloned or deleted by clicking on the copy and delete icons
Choose Font Styles, Font Size, Font Type (Heading 1, Heading 2, etc...), Font Colour, etc. from the top bar after selecting a text
To resize the element, select it and drag an edge or corner to the desired size.
4. Text
To add a text, drag and drop the Text element to your template and start editing the text after selection
Elements can be cloned or deleted by clicking on the copy and delete icons
Choose Font Styles, Font Size, Font Type (Headings,Paragraohs, etc..), Font Colour, etc. from the top bar after selecting a text
To resize the element, select it and drag an edge or corner to the desired size.
When editing text, use these keyboard shortcuts to apply formatting:
Ctrl/Cmd + B: Bold
Ctrl/Cmd + I: Italic
Ctrl/Cmd + U: Underline
You can copy content from external sources and paste it into the Certificate Builder. Pasted content is handled without introducing broken formatting, making it easier to bring existing content into your design.
4. Text (image 12 of 17)What this shows You can copy content from external sources and paste it into the Certificate Builder.What this showsIllustrates the "4. Text" section of "Create a Template".This screenshot appears in the "4. Text" section of "Create a Template". The text alongside this image reads: You can copy content from external sources and paste it into the Certificate Builder. Pasted content is handled without introducing broken formatting, making it easier to bring existing content into your design. This part of the guide covers 3 fields, listed below. Immediately after, the guide continues: To add an image, drag and drop the Image element to your template Upload an image or add the image link to upload Choose the opacity of the background image by using the opacity slider To resize the element, select it and drag an edge or….Image 12 of 17What to copyYou can copy content from external sources and paste it into the Certificate Builder. Pasted content is handled without introducing broken formatting, making it easier to bring existing content into your design.
Fields in this part of the guideCtrl/Cmd + B: BoldCtrl/Cmd + I: ItalicCtrl/Cmd + U: Underline
Next stepTo add an image, drag and drop the Image element to your template Upload an image or add the image link to upload Choose the opacity of the background image by using the opacity slider To resize the element, select it and drag an edge or corner to the desired size.All 4 steps in this procedure
To add a text, drag and drop the Text element to your template and start editing the text after selection
Elements can be cloned or deleted by clicking on the copy and delete icons
Choose Font Styles, Font Size, Font Type (Headings,Paragraohs, etc..), Font Colour, etc. from the top bar after selecting a text
To resize the element, select it and drag an edge or corner to the desired size.
5. Image
To add an image, drag and drop the Image element to your template
Upload an image or add the image link to upload
Choose the opacity of the background image by using the opacity slider
To resize the element, select it and drag an edge or corner to the desired size.
5. Image (image 13 of 17)What this shows To add an image, drag and drop the Image element to your template Upload an image or add the image link to upload Choose the opacity of…What this showsIllustrates the "5. Image" section of "Create a Template".This screenshot appears in the "5. Image" section of "Create a Template". The text alongside this image reads: To add an image, drag and drop the Image element to your template Upload an image or add the image link to upload Choose the opacity of the background image by using the opacity slider To resize the element, select it and drag an edge or corner to the desired size. Immediately after, the guide continues: To add a badge, drag and drop the Badge element to your template Choose a badge with from the options by clicking on it To resize the element, select it and drag an edge or corner to the desired size.Image 13 of 17What to chooseTo add an image, drag and drop the Image element to your template Upload an image or add the image link to upload Choose the opacity of the background image by using the opacity slider To resize the element, select it and drag an edge or corner to the desired size.
Buttons and menus referenced6. Badge
Next stepTo add a badge, drag and drop the Badge element to your template Choose a badge with from the options by clicking on it To resize the element, select it and drag an edge or corner to the desired size.All 4 steps in this procedure
To add an image, drag and drop the Image element to your template
Upload an image or add the image link to upload
Choose the opacity of the background image by using the opacity slider
To resize the element, select it and drag an edge or corner to the desired size.
6. Badge
To add a badge, drag and drop the Badge element to your template
Choose a badge with from the options by clicking on it
To resize the element, select it and drag an edge or corner to the desired size.
5. Image (image 14 of 17)What this shows To add a badge, drag and drop the Badge element to your template Choose a badge with from the options by clicking on it To resize the…What this showsIllustrates the "5. Image" section of "Create a Template".This screenshot appears in the "5. Image" section of "Create a Template". The text alongside this image reads: To add a badge, drag and drop the Badge element to your template Choose a badge with from the options by clicking on it To resize the element, select it and drag an edge or corner to the desired size. Immediately after, the guide continues: To add a signature, drag and drop the Signature element to your template Choose a badge with from the options by clicking on it Choose the signature styles after selecting the signature To resize the element, select it and drag an edge or….Image 14 of 17What to chooseTo add a badge, drag and drop the Badge element to your template Choose a badge with from the options by clicking on it To resize the element, select it and drag an edge or corner to the desired size.
Buttons and menus referenced6. Badge
Next stepTo add a signature, drag and drop the Signature element to your template Choose a badge with from the options by clicking on it Choose the signature styles after selecting the signature To resize the element, select it and drag an edge or corner to the desired size.All 4 steps in this procedure
To add an image, drag and drop the Image element to your template
Upload an image or add the image link to upload
Choose the opacity of the background image by using the opacity slider
To resize the element, select it and drag an edge or corner to the desired size.
7. Signatures
To add a signature, drag and drop the Signature element to your template
Choose a badge with from the options by clicking on it
Choose the signature styles after selecting the signature
To resize the element, select it and drag an edge or corner to the desired size.
7. Signatures (image 15 of 17)What this shows To add a signature, drag and drop the Signature element to your template Choose a badge with from the options by clicking on it Choose the…What this showsIllustrates the "7. Signatures" section of "Create a Template".This screenshot appears in the "7. Signatures" section of "Create a Template". The text alongside this image reads: To add a signature, drag and drop the Signature element to your template Choose a badge with from the options by clicking on it Choose the signature styles after selecting the signature To resize the element, select it and drag an edge or corner to the desired size. Immediately after, the guide continues: To preview a template, click on Preview To save a template, click on Save Before saving a template, enter a relevant name for your certificate from the top section.Image 15 of 17What to chooseTo add a signature, drag and drop the Signature element to your template Choose a badge with from the options by clicking on it Choose the signature styles after selecting the signature To resize the element, select it and drag an edge or corner to the desired size.Next stepTo preview a template, click on Preview To save a template, click on Save Before saving a template, enter a relevant name for your certificate from the top sectionAll 4 steps in this procedure
To add a signature, drag and drop the Signature element to your template
Choose a badge with from the options by clicking on it
Choose the signature styles after selecting the signature
To resize the element, select it and drag an edge or corner to the desired size.
Preview and Save a template
To preview a template, click on Preview
To save a template, click on Save
Before saving a template, enter a relevant name for your certificate from the top section
Preview and Save a template (image 16 of 17)What this shows To preview a template, click on Preview To save a template, click on Save Before saving a template, enter a relevant name for your…What this showsIllustrates the "Preview and Save a template" section of "Create a Template".This screenshot appears in the "Preview and Save a template" section of "Create a Template". The text alongside this image reads: To preview a template, click on Preview To save a template, click on Save Before saving a template, enter a relevant name for your certificate from the top section. This part of the guide covers 2 fields, listed below. Immediately after, the guide continues: Once saved, click on Back Saved templates are visible under the Template tab From the three dots, choose to Preview, Edit or Delete a template.Image 16 of 17What to fill inTo preview a template, click on Preview To save a template, click on Save Before saving a template, enter a relevant name for your certificate from the top section
Fields in this part of the guideTo preview a template, click on PreviewTo save a template, click on Save
Next stepOnce saved, click on Back Saved templates are visible under the Template tab From the three dots, choose to Preview, Edit or Delete a templateAll 3 steps in this procedure
To preview a template, click on Preview
To save a template, click on Save
Before saving a template, enter a relevant name for your certificate from the top section
Saved Templates
Once saved, click on Back
Saved templates are visible under the Template tab
From the three dots, choose to Preview, Edit or Delete a template
Saved Templates (image 17 of 17)What this shows Once saved, click on Back Saved templates are visible under the Template tab From the three dots, choose to Preview, Edit or Delete a…What this showsIllustrates the "Saved Templates" section of "Create a Template".This screenshot appears in the "Saved Templates" section of "Create a Template". The text alongside this image reads: Once saved, click on Back Saved templates are visible under the Template tab From the three dots, choose to Preview, Edit or Delete a template. This part of the guide covers 2 fields, listed below.Image 17 of 17What to chooseOnce saved, click on Back Saved templates are visible under the Template tab From the three dots, choose to Preview, Edit or Delete a template
Fields in this part of the guideOnce saved, click on BackSaved templates are visible under the Template tab
All 3 steps in this procedure
Once saved, click on Back
Saved templates are visible under the Template tab
From the three dots, choose to Preview, Edit or Delete a template
Frequently asked questions
Where to find Certificates ?
To get started with certificates: Go to Memberships from the left bar (in a location) > Certificates