# Automate Badge Issuance in Workflows (Using “Issue Certificate” Action)

> ⭐️ Overview Badges are a lightweight, visual way to recognise milestones, progress, and engagement. While we’re actively working on a dedicated “Issue…

- Source: https://docs.ghlcustomercare.com/docs/certificates/issue-badge/automate-badge-issuance-in-workflows-using-issue-certificate-action
- Section: Certificates / Issue Badge
- Reading time: 1 min
- Modified on Wed, 6 Aug, 2025 at 9:05 AM

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## ⭐️ Overview

Badges are a lightweight, visual way to recognise milestones, progress, and engagement. While we’re actively working on a dedicated **“Issue Badge”** action, you can start issuing badges **right now** using the existing **“Issue Certificate”** workflow action.

Yes — **Badges are issued through the same action as Certificates**!

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## ⚙️ How It Works

You can combine any of the supported **workflow triggers** with the existing **“Issue Certificate”** action to send a **Badge** automatically to your customers.

> ✅ Just select a **Badge template** instead of a Certificate when using the "Issue Certificate" action.

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## Most Used Triggers + Use Cases

|  **Workflow Trigger** |   **Badge Use Cases (Example)** |
| --- | --- |
| **Lesson Completed** | "Lesson 1 Complete" Badge |
| **Category Completed** | "Module Master" Badge |
| **Product Completed** | "Certified Pro" Badge |
| **Quiz Submitted** | "Quiz Ace" Badge |
| **Survey Submitted** | "Top Responder" Badge |
| **Form Submitted** | "Quick Action Taker" Badge |
| **Task Completed** | "Milestone Unlocked" Badge |

You can find these triggers inside your **Workflow Trigger menu**, under “Courses,” “Contact,” and “Form Activities.”

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## How to Set It Up?

1.  Go to **Automation** > **Workflows**
    
2.  **Create from Scratch** or open an existing Workflow
    
3.  Add a **Trigger** from the list above
    
4.  Add an **Action** → select **Issue Certificate**
    
5.  Choose a **Badge** template instead of a Certificate template
    
6.  Save & Publish ✅
    

> Note: Badges are fully visual and lightweight — perfect for micro-recognition. They’ll be sent as downloadable images to your customers.

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## ⏳ Coming Soon

We’re introducing a **dedicated “Issue Badge” action** to make this even clearer and easier to use. Until then, the **“Issue Certificate”** action supports both **Badges** and **Certificates** seamlessly.

How to Navigate to the Badge Builder?

-   Go to “
    
    Memberships
    
    ”
-   Select the “
    
    Credentials
    
    ” tab
-   Click “
    
    Create
    
    ” in the top-right corner
-   Choose “
    
    Create Badge
    
    ” from the dropdown

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com