# Calendar View - Services > TABLE OF CONTENTS Overview Scheduling Types in Calendar View Meetings Services Enabling or Disabling Scheduling Types How the View Changes Filters by… - Source: https://docs.ghlcustomercare.com/docs/calendars-and-appointments/services/calendar-view-services - Section: Calendars & Appointments / Services - Reading time: 2 min - Images: 5, each explained below - Modified on Tue, 30 Sep, 2025 at 8:10 AM --- **TABLE OF CONTENTS** - [Overview](#overview) - [Scheduling Types in Calendar View](#scheduling-types-in-calendar-view) - [Meetings](#meetings) - [Services](#services) - [Enabling or Disabling Scheduling Types](#enabling-or-disabling-scheduling-types) - [How the View Changes](#how-the-view-changes) - [Filters by Scheduling Type](#filters-by-scheduling-type) - [Meetings View Filters](#meetings-view-filters) - [Services View Filters](#services-view-filters) - [Additional Calendar Controls](#additional-calendar-controls) - [Tips](#tips) - [Limitation: Third-Party Calendar Updates](#limitation-third-party-calendar-updates) --- ## Overview The **Calendar View** is your central hub for managing appointments and bookings. It’s designed to adapt based on the type of scheduling you use — giving you a focused experience whether you’re handling meetings or service bookings. --- ## Scheduling Types in Calendar View Currently, there are **two scheduling types** available: ### Meetings - Best for sales calendars, personal booking, collective calendars, classes, or round robin scheduling. - Includes all existing calendar types (personal, round robin, collective, class, service calendars v1, and service menu). - Designed for anyone managing internal or client-facing meetings. ### Services - Purpose-built for **service-based businesses**. - Supports advanced options such as **variations, add-ons, multiple services and staff specific pricing**. - Helps manage bookings that involve staff, different service types, or multiple locations. --- ## Enabling or Disabling Scheduling Types - Scheduling types can be **enabled or disabled from Agency Settings**. - If only one type is enabled, the Calendar View will automatically load that type, and the top dropdown will remain hidden. - If both Meetings and Services are enabled, a **dropdown menu** appears at the top of Calendar View, allowing you to switch between them. --- ## How the View Changes When you select a **scheduling type** from the dropdown at the top of Calendar View: - The **layout and filters** on the right panel automatically adjust to match the selected type. - The **events and blocked slots** shown in the calendar are specific to that scheduling type only. - This ensures you always see relevant information without cross-type clutter. --- ## Filters by Scheduling Type ### Meetings View Filters - **Users** → Show calendars linked to specific users. - **Calendars** → Toggle specific calendars (personal, round robin, collective, class, etc.). - **Groups** → Filter events by calendar groups. ![Meetings View Filters (image 1 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155054926294/original/Ou1jjReCWZgNmZr6ZYXILvLTvJZgw2JpbQ.png) **Meetings View Filters (image 1 of 5)** This screenshot appears in the "Meetings View Filters" section of "Calendar View - Services". The text alongside this image reads: Users → Show calendars linked to specific users. Calendars → Toggle specific calendars (personal, round robin, collective, class, etc.). Groups → Filter events by calendar groups. Immediately after, the guide continues: Staff → Show events by assigned staff members. Services → Display bookings tied to specific services. Categories → Narrow down results by service categories. Unified Service Booking View →. - What to choose: Users → Show calendars linked to specific users. Calendars → Toggle specific calendars (personal, round robin, collective, class, etc.). Groups → Filter events by calendar groups. - Controls: Users, Calendars, Groups - Next: Staff → Show events by assigned staff members. Services → Display bookings tied to specific services. Categories → Narrow down results by service categories. Unified Service Booking View → Full procedure: 1. Users → Show calendars linked to specific users. 2. Calendars → Toggle specific calendars (personal, round robin, collective, class, etc.). 3. Groups → Filter events by calendar groups. ### Services View Filters - **Staff** → Show events by assigned staff members. - **Services** → Display bookings tied to specific services. - **Categories** → Narrow down results by service categories. - **Unified Service Booking View** → - When enabled, each **Service Booking** appears as a **single block** on the calendar, with all its appointments grouped inside. - **Note**: Staff, Service, and Category filters won’t be available in this view since it displays all appointments together. - **Location Filter** becomes available — you can filter appointments based on the **location** where they were booked. ![Services View Filters (image 2 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155054926641/original/2Db48q8o_bd4MhZpHsxiqqlLEIQ7GkLd_g.png) **Services View Filters (image 2 of 5)** This screenshot appears in the "Services View Filters" section of "Calendar View - Services". The text alongside this image reads: Staff → Show events by assigned staff members. Services → Display bookings tied to specific services. Categories → Narrow down results by service categories. Unified Service Booking View →. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Month View Access: The mini month-view calendar is located under the main date. Click the date to expand it. Hide/Show Filters: Use the Manage View button (top-right) to hide the right filter panel for more space, or bring it back when…. - What this covers: Staff → Show events by assigned staff members. Services → Display bookings tied to specific services. Categories → Narrow down results by service categories. Unified Service Booking View → - Fields: Unified Service Booking View → - Controls: Staff, Services, Categories, Unified Service Booking View, Service Booking, single block, Note, Location Filter, location - Next: Month View Access: The mini month-view calendar is located under the main date. Click the date to expand it. Hide/Show Filters: Use the Manage View button (top-right) to hide the right filter panel for more space, or bring it back when needed. Full procedure: 1. Staff → Show events by assigned staff members. 2. Services → Display bookings tied to specific services. 3. Categories → Narrow down results by service categories. 4. Unified Service Booking View → ![Services View Filters (image 3 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155054926575/original/wDOD7dvlDLfeqLO_t_kC0oUAUBaT9abbsA.png) **Services View Filters (image 3 of 5)** This screenshot appears in the "Services View Filters" section of "Calendar View - Services". The text alongside this image reads: Staff → Show events by assigned staff members. Services → Display bookings tied to specific services. Categories → Narrow down results by service categories. Unified Service Booking View →. This part of the guide covers 1 field, listed below. Immediately after, the guide continues: Month View Access: The mini month-view calendar is located under the main date. Click the date to expand it. Hide/Show Filters: Use the Manage View button (top-right) to hide the right filter panel for more space, or bring it back when…. - What this covers: Staff → Show events by assigned staff members. Services → Display bookings tied to specific services. Categories → Narrow down results by service categories. Unified Service Booking View → - Fields: Unified Service Booking View → - Controls: Staff, Services, Categories, Unified Service Booking View, Service Booking, single block, Note, Location Filter, location - Next: Month View Access: The mini month-view calendar is located under the main date. Click the date to expand it. Hide/Show Filters: Use the Manage View button (top-right) to hide the right filter panel for more space, or bring it back when needed. Full procedure: 1. Staff → Show events by assigned staff members. 2. Services → Display bookings tied to specific services. 3. Categories → Narrow down results by service categories. 4. Unified Service Booking View → --- ## Additional Calendar Controls - **Month View Access**: The mini month-view calendar is located under the **main date**. Click the date to expand it. - **Hide/Show Filters**: Use the **Manage View** button (top-right) to hide the right filter panel for more space, or bring it back when needed. ![Additional Calendar Controls (image 4 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155054926812/original/eQDxHlVqOHtjjBSWgitQgsCTmdAu_FRvBQ.png) **Additional Calendar Controls (image 4 of 5)** This screenshot appears in the "Additional Calendar Controls" section of "Calendar View - Services". The text alongside this image reads: Month View Access: The mini month-view calendar is located under the main date. Click the date to expand it. Hide/Show Filters: Use the Manage View button (top-right) to hide the right filter panel for more space, or bring it back when needed. Immediately after, the guide continues: Enable Unified Service Booking View for a simpler overview of service bookings across staff and categories. Use location filtering in Services View to focus on bookings in a specific branch. Hide the right panel when presenting or…. - What to click: Month View Access: The mini month-view calendar is located under the main date. Click the date to expand it. Hide/Show Filters: Use the Manage View button (top-right) to hide the right filter panel for more space, or bring it back when needed. - Controls: Month View Access, main date, Hide/Show Filters, Manage View - Next: Enable Unified Service Booking View for a simpler overview of service bookings across staff and categories. Use location filtering in Services View to focus on bookings in a specific branch. Hide the right panel when presenting or reviewing busy calendars. Use the mini month-view to quickly navigate across dates. Full procedure: 1. Month View Access: The mini month-view calendar is located under the main date. Click the date to expand it. 2. Hide/Show Filters: Use the Manage View button (top-right) to hide the right filter panel for more space, or bring it back when needed. ![Additional Calendar Controls (image 5 of 5)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155054926759/original/XHaHDJhlm7IiX3UnFfNlUoBWWtSqtf9Q2Q.png) **Additional Calendar Controls (image 5 of 5)** This screenshot appears in the "Additional Calendar Controls" section of "Calendar View - Services". The text alongside this image reads: Month View Access: The mini month-view calendar is located under the main date. Click the date to expand it. Hide/Show Filters: Use the Manage View button (top-right) to hide the right filter panel for more space, or bring it back when needed. Immediately after, the guide continues: Enable Unified Service Booking View for a simpler overview of service bookings across staff and categories. Use location filtering in Services View to focus on bookings in a specific branch. Hide the right panel when presenting or…. - What to click: Month View Access: The mini month-view calendar is located under the main date. Click the date to expand it. Hide/Show Filters: Use the Manage View button (top-right) to hide the right filter panel for more space, or bring it back when needed. - Controls: Month View Access, main date, Hide/Show Filters, Manage View - Next: Enable Unified Service Booking View for a simpler overview of service bookings across staff and categories. Use location filtering in Services View to focus on bookings in a specific branch. Hide the right panel when presenting or reviewing busy calendars. Use the mini month-view to quickly navigate across dates. Full procedure: 1. Month View Access: The mini month-view calendar is located under the main date. Click the date to expand it. 2. Hide/Show Filters: Use the Manage View button (top-right) to hide the right filter panel for more space, or bring it back when needed. --- ## Tips - Enable **Unified Service Booking View** for a simpler overview of service bookings across staff and categories. - Use **location filtering** in Services View to focus on bookings in a specific branch. - Hide the right panel when presenting or reviewing busy calendars. - Use the mini month-view to quickly navigate across dates. --- ## Limitation: Third-Party Calendar Updates In **Services View**, any changes made directly on third-party calendars (such as **Google Calendar, Outlook, or iCal**) will **not** be reflected inside GHL Customer Care. - To ensure your calendar stays accurate, **all updates** (rescheduling, cancellations, or edits) must be made **within GHL Customer Care**. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com