Set up a MedSpa Service Calendar in GHL Customer Care. Create services, configure availability, assign staff and resources, and publish a booking link for clients.
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Service Calendars in GHL Customer Care allow MedSpas to automate bookings, manage staff schedules, and assign resources like treatment rooms and devices/supplies. By setting up service calendars, providers can ensure smoother operations, prevent overbooking, and provide clients with a seamless scheduling experience. This guide walks you through each step with MedSpa-specific examples.
Service Calendars are scheduling tools that let you define specific services, assign staff, and allocate resources like rooms and equipment. For a MedSpa, this means you can create calendars for services such as microneedling, laser therapy, and injectables. Each linked to the right provider, treatment room, and devices/supplies. This ensures customers can book easily while your team avoids scheduling conflicts.
Key Benefits of Service Calendars
Service Calendars help MedSpas streamline scheduling, improve efficiency, and enhance customer experience.
Automated Scheduling: Customers book appointments without calling the shop.
Resource Management: Assign treatment rooms and devices/supplies (laser devices, microneedling pens, numbing supplies) to prevent double bookings.
Staff Scheduling: Define providers’ working hours for accurate availability.
Service Grouping: Organize offerings into groups like “Laser & Skin Treatments” or “Injectables & Facials.”
Flexible Menus: Offer multiple services in one booking (e.g., consultation + treatment).
Professional Branding: Add images and custom colors for a polished booking page.
Adding Staff Members and Availability
Adding staff is the foundation of service calendars since no service can be assigned without providers set up.
1. Click Add User
From your subaccount dashboard, Navigate to Settings → My Staff → Add User.
1. Click Add User (image 1 of 21)What this shows From your subaccount dashboard, Navigate to Settings → My Staff → Add User.What this showsIllustrates the "1. Click Add User" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "1. Click Add User" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: From your subaccount dashboard, Navigate to Settings → My Staff → Add User. Immediately after, the guide continues: Enter the provider’s name, email, extension. Set user permissions (limit access if needed). Define availability (e.g., Mark works Mon, Wed, Fri, 9am–5pm; Henry works Tue–Sat, 11am–7pm). Click Save.Image 1 of 21What this coversFrom your subaccount dashboard, Navigate to Settings → My Staff → Add User.
Buttons and menus referencedSettings → My Staff → Add User.
Next stepEnter the provider’s name, email, extension. Set user permissions (limit access if needed). Define availability (e.g., Mark works Mon, Wed, Fri, 9am–5pm; Henry works Tue–Sat, 11am–7pm). Click Save.
2. User Info and Permissions
Enter the provider’s name, email, extension. Set user permissions (limit access if needed). Define availability (e.g., Mark works Mon, Wed, Fri, 9am–5pm; Henry works Tue–Sat, 11am–7pm). Click Save.
to learn more about user access you can click here
2. User Info and Permissions (image 2 of 21)What this shows to learn more about user access you can click hereWhat this showsIllustrates the "2. User Info and Permissions" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "2. User Info and Permissions" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: to learn more about user access you can click here. Immediately after, the guide continues: Groups act as categories to organize services. Each group has its own booking link.Image 2 of 21What to clickto learn more about user access you can click here
Buttons and menus referencedname, email, extensionuser permissionsavailabilitySave
Next stepGroups act as categories to organize services. Each group has its own booking link.
Creating Groups for MedSpa Services
Groups act as categories to organize services. Each group has its own booking link.
1. Open Calendar Settings
From the Calendars menu, click on Calendar Settings at the top-right corner. This is where you access all configuration options for groups, services, and preferences.
1. Open Calendar Settings (image 3 of 21)What this shows From the Calendars menu, click on Calendar Settings at the top-right corner.What this showsIllustrates the "1. Open Calendar Settings" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "1. Open Calendar Settings" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: From the Calendars menu, click on Calendar Settings at the top-right corner. This is where you access all configuration options for groups, services, and preferences. Immediately after, the guide continues: Go to Preferences → Account Preference and toggle the Service Menu option on. This activates the service-based booking system so you can create service calendars and menus.Image 3 of 21What to clickFrom the Calendars menu, click on Calendar Settings at the top-right corner. This is where you access all configuration options for groups, services, and preferences.
Buttons and menus referencedCalendarsCalendar Settings
Next stepGo to Preferences → Account Preference and toggle the Service Menu option on. This activates the service-based booking system so you can create service calendars and menus.
2. Enable Service Menu
Go to Preferences → Account Preference and toggle the Service Menu option on. This activates the service-based booking system so you can create service calendars and menus.
2. Enable Service Menu (image 4 of 21)What this shows Go to Preferences → Account Preference and toggle the Service Menu option on.What this showsIllustrates the "2. Enable Service Menu" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "2. Enable Service Menu" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Go to Preferences → Account Preference and toggle the Service Menu option on. This activates the service-based booking system so you can create service calendars and menus. Immediately after, the guide continues: In the Calendars tab, click + New Group on the left sidebar. Groups help you organize related services such as microneedling, laser therapy, or injectables.Image 4 of 21Where to goGo to Preferences → Account Preference and toggle the Service Menu option on. This activates the service-based booking system so you can create service calendars and menus.
Buttons and menus referencedPreferences → Account PreferenceService Menu
Next stepIn the Calendars tab, click + New Group on the left sidebar. Groups help you organize related services such as microneedling, laser therapy, or injectables.
3. Start Group Creation
In the Calendars tab, click + New Group on the left sidebar. Groups help you organize related services such as microneedling, laser therapy, or injectables.
3. Start Group Creation (image 5 of 21)What this shows In the Calendars tab, click + New Group on the left sidebar.What this showsIllustrates the "3. Start Group Creation" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "3. Start Group Creation" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: In the Calendars tab, click + New Group on the left sidebar. Groups help you organize related services such as microneedling, laser therapy, or injectables. Immediately after, the guide continues: Enter the Group Name, Description, and URL (slug) in the pop-up form. Select a template type (Classic or Neo) and click Create to save the group.Image 5 of 21Where to goIn the Calendars tab, click + New Group on the left sidebar. Groups help you organize related services such as microneedling, laser therapy, or injectables.
Buttons and menus referencedCalendars tab+ New Group
Next stepEnter the Group Name, Description, and URL (slug) in the pop-up form. Select a template type (Classic or Neo) and click Create to save the group.
4. Add Group Details
Enter the Group Name, Description, and URL (slug) in the pop-up form. Select a template type (Classic or Neo) and click Create to save the group.
4. Add Group Details (image 6 of 21)What this shows Enter the Group Name, Description, and URL (slug) in the pop-up form.What this showsIllustrates the "4. Add Group Details" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "4. Add Group Details" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Enter the Group Name, Description, and URL (slug) in the pop-up form. Select a template type (Classic or Neo) and click Create to save the group. Immediately after, the guide continues: Select a group from the left sidebar and click Create Calendar. This begins the setup of a new service calendar for a specific MedSpa service like microneedling or laser therapy.Image 6 of 21What to fill inEnter the Group Name, Description, and URL (slug) in the pop-up form. Select a template type (Classic or Neo) and click Create to save the group.
Buttons and menus referencedGroup Name, Description, and URL (slug)Create
Next stepSelect a group from the left sidebar and click Create Calendar. This begins the setup of a new service calendar for a specific MedSpa service like microneedling or laser therapy.
Creating Service Calendar
1. Create Service Calendar
Select a group from the left sidebar and click Create Calendar. This begins the setup of a new service calendar for a specific MedSpa service like microneedling or laser therapy.
1. Create Service Calendar (image 7 of 21)What this shows Select a group from the left sidebar and click Create Calendar.What this showsIllustrates the "1. Create Service Calendar" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "1. Create Service Calendar" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Select a group from the left sidebar and click Create Calendar. This begins the setup of a new service calendar for a specific MedSpa service like microneedling or laser therapy. Immediately after, the guide continues: Navigate to Calendars → Service Menu → Create Service Menu. From the list of calendar types, click Service Booking. This option is designed for service-based businesses like MedSpas, allowing clients to book specific services such as….Image 7 of 21Where to goSelect a group from the left sidebar and click Create Calendar. This begins the setup of a new service calendar for a specific MedSpa service like microneedling or laser therapy.
Buttons and menus referencedCreate Calendar
Next stepNavigate to Calendars → Service Menu → Create Service Menu. From the list of calendar types, click Service Booking. This option is designed for service-based businesses like MedSpas, allowing clients to book specific services such as microneedling or laser therapy.
2. Select Service Booking
Navigate to Calendars → Service Menu → Create Service Menu. From the list of calendar types, click Service Booking. This option is designed for service-based businesses like MedSpas, allowing clients to book specific services such as microneedling or laser therapy.
2. Select Service Booking (image 8 of 21)What this shows Navigate to Calendars → Service Menu → Create Service Menu.What this showsIllustrates the "2. Select Service Booking" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "2. Select Service Booking" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Navigate to Calendars → Service Menu → Create Service Menu. From the list of calendar types, click Service Booking. This option is designed for service-based businesses like MedSpas, allowing clients to book specific services such as microneedling or laser therapy. Immediately after, the guide continues: Fill out the service details including Service Name, Assigned Staff, Custom URL, Service Duration, and Availability. This step ensures the calendar is tailored to the specific MedSpa service being offered. Click Advanced Settings for….Image 8 of 21Where to goNavigate to Calendars → Service Menu → Create Service Menu. From the list of calendar types, click Service Booking. This option is designed for service-based businesses like MedSpas, allowing clients to book specific services such as microneedling or laser therapy.
Buttons and menus referencedService Booking
Next stepFill out the service details including Service Name, Assigned Staff, Custom URL, Service Duration, and Availability. This step ensures the calendar is tailored to the specific MedSpa service being offered. Click Advanced Settings for further customization.
3. Enter Service Basics
Fill out the service details including Service Name, Assigned Staff, Custom URL, Service Duration, and Availability. This step ensures the calendar is tailored to the specific MedSpa service being offered. Click Advanced Settings for further customization.
Clicking Advanced Settings expands additional configuration panels like Service Details, Availability, Forms & Payment, Notifications, Customizations, and Rooms & Equipment. These options let you fine-tune the booking flow, add branding, manage payments, and assign resources such as treatment rooms or devices/supplies.
3. Enter Service Basics (image 9 of 21)What this shows Clicking Advanced Settings expands additional configuration panels like Service Details, Availability, Forms & Payment, Notifications…What this showsIllustrates the "3. Enter Service Basics" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "3. Enter Service Basics" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Clicking Advanced Settings expands additional configuration panels like Service Details, Availability, Forms & Payment, Notifications, Customizations, and Rooms & Equipment. These options let you fine-tune the booking flow, add branding, manage payments, and assign resources such as treatment…. Immediately after, the guide continues: In the Service Details tab, you define the information that customers will see when booking this service. Start by uploading a Service Logo to give the booking page a professional look. Enter a clear Service Name (e.g., Microneedling….Image 9 of 21What this coversClicking Advanced Settings expands additional configuration panels like Service Details, Availability, Forms & Payment, Notifications, Customizations, and Rooms & Equipment. These options let you fine-tune the booking flow, add branding, manage payments, and assign resources such as treatment rooms or devices/supplies.
Buttons and menus referencedAdvanced Settings
Next stepIn the Service Details tab, you define the information that customers will see when booking this service. Start by uploading a Service Logo to give the booking page a professional look. Enter a clear Service Name (e.g., Microneedling, Laser Therapy, Injectables) and add a Description that explains what the service includes, such as “30-minute laser treatment with consultation and aftercare.”
4. Service Details Setup
In the Service Details tab, you define the information that customers will see when booking this service. Start by uploading a Service Logo to give the booking page a professional look. Enter a clear Service Name (e.g., Microneedling, Laser Therapy, Injectables) and add a Description that explains what the service includes, such as “30-minute laser treatment with consultation and aftercare.”
Next, assign the service to the right Group (e.g., Laser & Skin Treatments) so it stays organized with related services. Finally, create a Custom URL — this becomes part of the booking link you’ll share with customers, making it easier to recognize and share (e.g., /laser-treatment-booking).
4. Service Details Setup (image 10 of 21)What this shows Next, assign the service to the right Group (e.g., Laser & Skin Treatments) so it stays organized with related services.What this showsIllustrates the "4. Service Details Setup" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "4. Service Details Setup" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Next, assign the service to the right Group (e.g., Laser & Skin Treatments) so it stays organized with related services. Finally, create a Custom URL — this becomes part of the booking link you’ll share with customers, making it easier to recognize and share (e.g., /laser-treatment-booking). Immediately after, the guide continues: In this section, you configure how the booking will appear to customers and staff. Set the Appointment Invite Title, which will show up on both customer and staff calendar invites (you can use placeholders like {{contact.name}} to….Image 10 of 21What this coversNext, assign the service to the right Group (e.g., Laser & Skin Treatments) so it stays organized with related services. Finally, create a Custom URL — this becomes part of the booking link you’ll share with customers, making it easier to recognize and share (e.g., /laser-treatment-booking).
Buttons and menus referencedService Details tabService LogoService NameDescriptionGroupCustom URL
Next stepIn this section, you configure how the booking will appear to customers and staff. Set the Appointment Invite Title, which will show up on both customer and staff calendar invites (you can use placeholders like {{contact.name}} to personalize it). Under Team Members, assign one or more providers who are qualified to perform this service — customers will only see time slots for those staff members. Then, define a Meeting Location: this could be the MedSpa clinic itself, a treatment room set or even a custom video link if needed. Lastly, choose a Meeting Color to visually distinguish this service on the internal calendar view, making it easier for staff to quickly identify the type of appointment.
5. Appointment & Staff Setup
In this section, you configure how the booking will appear to customers and staff. Set the Appointment Invite Title, which will show up on both customer and staff calendar invites (you can use placeholders like {{contact.name}} to personalize it). Under Team Members, assign one or more providers who are qualified to perform this service — customers will only see time slots for those staff members. Then, define a Meeting Location: this could be the MedSpa clinic itself, a treatment room set or even a custom video link if needed. Lastly, choose a Meeting Color to visually distinguish this service on the internal calendar view, making it easier for staff to quickly identify the type of appointment.
5. Appointment & Staff Setup (image 11 of 21)What this shows In this section, you configure how the booking will appear to customers and staff.What this showsIllustrates the "5. Appointment & Staff Setup" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "5. Appointment & Staff Setup" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: In this section, you configure how the booking will appear to customers and staff. Set the Appointment Invite Title, which will show up on both customer and staff calendar invites (you can use placeholders like {{contact.name}} to personalize it). Under Team Members, assign one or more providers…. Immediately after, the guide continues: In the Rooms tab, you connect a physical space in your MedSpa to the service. A room can represent a treatment room, laser room, or procedure room where the service is performed. For example, you might assign “Treatment Room 1” for….Image 11 of 21What to fill inIn this section, you configure how the booking will appear to customers and staff. Set the Appointment Invite Title, which will show up on both customer and staff calendar invites (you can use placeholders like {{contact.name}} to personalize it). Under Team Members, assign one or more providers who are qualified to perform this service — customers will only see time slots for those staff members. Then, define a Meeting Location: this could be the MedSpa clinic itself, a treatment room set or even a custom video link if needed. Lastly, choose a Meeting Color to visually distinguish this service on the internal calendar view, making it easier for staff to quickly identify the type of appointment.
Buttons and menus referencedAppointment Invite TitleTeam MembersMeeting LocationMeeting Color
Next stepIn the Rooms tab, you connect a physical space in your MedSpa to the service. A room can represent a treatment room, laser room, or procedure room where the service is performed. For example, you might assign “Treatment Room 1” for microneedling and injectables, or “Laser Room” for laser therapy and finishing. Assigning a room ensures that once a customer books the service, that specific room is reserved and cannot be double-booked. This is especially useful for clinics with limited shoot spaces, as it prevents multiple appointments from being scheduled in the same spot at the same time.
6. Assign Room
In the Rooms tab, you connect a physical space in your MedSpa to the service. A room can represent a treatment room, laser room, or procedure room where the service is performed. For example, you might assign “Treatment Room 1” for microneedling and injectables, or “Laser Room” for laser therapy and finishing. Assigning a room ensures that once a customer books the service, that specific room is reserved and cannot be double-booked. This is especially useful for clinics with limited shoot spaces, as it prevents multiple appointments from being scheduled in the same spot at the same time.
6. Assign Room (image 12 of 21)What this shows In the Rooms tab, you connect a physical space in your MedSpa to the service.What this showsIllustrates the "6. Assign Room" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "6. Assign Room" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: In the Rooms tab, you connect a physical space in your MedSpa to the service. A room can represent a treatment room, laser room, or procedure room where the service is performed. For example, you might assign “Treatment Room 1” for microneedling and injectables, or “Laser Room” for laser therapy…. Immediately after, the guide continues: In the Equipment tab, you link the tools or resources needed to complete the service. Equipment can represent items like laser devices, microneedling pens, or treatment supplies, and you can specify the available quantity. For example….Image 12 of 21What this coversIn the Rooms tab, you connect a physical space in your MedSpa to the service. A room can represent a treatment room, laser room, or procedure room where the service is performed. For example, you might assign “Treatment Room 1” for microneedling and injectables, or “Laser Room” for laser therapy and finishing. Assigning a room ensures that once a customer books the service, that specific room is reserved and cannot be double-booked. This is especially useful for clinics with limited shoot spaces, as it prevents multiple appointments from being scheduled in the same spot at the same time.
Buttons and menus referencedRooms tabMedSpa
Next stepIn the Equipment tab, you link the tools or resources needed to complete the service. Equipment can represent items like laser devices, microneedling pens, or treatment supplies, and you can specify the available quantity. For example, you may assign “Laser Device” to a laser therapy service or “Microneedling Pen” to a microneedling service. When a customer books the service, the system automatically reserves the necessary equipment, making sure it isn’t overbooked across multiple appointments. This helps maintain smooth operations by guaranteeing that all required tools are available for every appointment.
7. Assign Equipment
In the Equipment tab, you link the tools or resources needed to complete the service. Equipment can represent items like laser devices, microneedling pens, or treatment supplies, and you can specify the available quantity. For example, you may assign “Laser Device” to a laser therapy service or “Microneedling Pen” to a microneedling service. When a customer books the service, the system automatically reserves the necessary equipment, making sure it isn’t overbooked across multiple appointments. This helps maintain smooth operations by guaranteeing that all required tools are available for every appointment.
7. Assign Equipment (image 13 of 21)What this shows In the Equipment tab, you link the tools or resources needed to complete the service.What this showsIllustrates the "7. Assign Equipment" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "7. Assign Equipment" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: In the Equipment tab, you link the tools or resources needed to complete the service. Equipment can represent items like laser devices, microneedling pens, or treatment supplies, and you can specify the available quantity. For example, you may assign “Laser Device” to a laser therapy service or…. Immediately after, the guide continues: To update an existing service calendar, go to Service Calendars (v1) under the Meetings tab. Find the calendar you want to edit from the list and click the pencil icon under the Actions column. This will reopen the calendar settings….Image 13 of 21What this coversIn the Equipment tab, you link the tools or resources needed to complete the service. Equipment can represent items like laser devices, microneedling pens, or treatment supplies, and you can specify the available quantity. For example, you may assign “Laser Device” to a laser therapy service or “Microneedling Pen” to a microneedling service. When a customer books the service, the system automatically reserves the necessary equipment, making sure it isn’t overbooked across multiple appointments. This helps maintain smooth operations by guaranteeing that all required tools are available for every appointment.
Buttons and menus referencedEquipment tab
Next stepTo update an existing service calendar, go to Service Calendars (v1) under the Meetings tab. Find the calendar you want to edit from the list and click the pencil icon under the Actions column. This will reopen the calendar settings, allowing you to adjust details such as service name, assigned staff, availability, notifications, or resources without having to recreate the calendar.
Edit Existing Service Calendars
To update an existing service calendar, go to Service Calendars (v1) under the Meetings tab. Find the calendar you want to edit from the list and click the pencil icon under the Actions column. This will reopen the calendar settings, allowing you to adjust details such as service name, assigned staff, availability, notifications, or resources without having to recreate the calendar.
Edit Existing Service Calendars (image 14 of 21)What this shows To update an existing service calendar, go to Service Calendars (v1) under the Meetings tab.What this showsIllustrates the "Edit Existing Service Calendars" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "Edit Existing Service Calendars" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: To update an existing service calendar, go to Service Calendars (v1) under the Meetings tab. Find the calendar you want to edit from the list and click the pencil icon under the Actions column. This will reopen the calendar settings, allowing you to adjust details such as service name, assigned…. Immediately after, the guide continues: The Service Menu lets you display multiple services or groups in a single booking page.Image 14 of 21What to clickTo update an existing service calendar, go to Service Calendars (v1) under the Meetings tab. Find the calendar you want to edit from the list and click the pencil icon under the Actions column. This will reopen the calendar settings, allowing you to adjust details such as service name, assigned staff, availability, notifications, or resources without having to recreate the calendar.
Buttons and menus referencedService Calendars (v1)Meetingspencil iconActions
Next stepThe Service Menu lets you display multiple services or groups in a single booking page.
Creating Service Menu
The Service Menu lets you display multiple services or groups in a single booking page.
1. Open Service Menu
Go to Meetings ➜ Service Calendars (v1) ➜ Service Menu. This brings you to the Service Menu area where customer-facing menus are created and managed.
1. Open Service Menu (image 15 of 21)What this shows Go to Meetings ➜ Service Calendars (v1) ➜ Service Menu.What this showsIllustrates the "1. Open Service Menu" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "1. Open Service Menu" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Go to Meetings ➜ Service Calendars (v1) ➜ Service Menu. This brings you to the Service Menu area where customer-facing menus are created and managed. Immediately after, the guide continues: Click + Create Service Menu in the top-right. This starts a new, customer-facing menu that will display your MedSpa services.Image 15 of 21Where to goGo to Meetings ➜ Service Calendars (v1) ➜ Service Menu. This brings you to the Service Menu area where customer-facing menus are created and managed.
Buttons and menus referencedMeetingsService Calendars (v1)Service Menu
Next stepClick + Create Service Menu in the top-right. This starts a new, customer-facing menu that will display your MedSpa services.
2. Create Service Menu
Click + Create Service Menu in the top-right. This starts a new, customer-facing menu that will display your MedSpa services.
2. Create Service Menu (image 16 of 21)What this shows Click + Create Service Menu in the top-right.What this showsIllustrates the "2. Create Service Menu" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "2. Create Service Menu" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Click + Create Service Menu in the top-right. This starts a new, customer-facing menu that will display your MedSpa services. Immediately after, the guide continues: Complete Service Menu name, Description, and the Service URL slug; choose the Form and toggle the Consent checkbox if needed. These settings define what customers see at the top of the menu and the link you’ll share.Image 16 of 21What to clickClick + Create Service Menu in the top-right. This starts a new, customer-facing menu that will display your MedSpa services.Next stepComplete Service Menu name, Description, and the Service URL slug; choose the Form and toggle the Consent checkbox if needed. These settings define what customers see at the top of the menu and the link you’ll share.
3. Menu Details
Complete Service Menu name, Description, and the Service URL slug; choose the Form and toggle the Consent checkbox if needed. These settings define what customers see at the top of the menu and the link you’ll share.
3. Menu Details (image 17 of 21)What this shows Complete Service Menu name, Description, and the Service URL slug; choose the Form and toggle the Consent checkbox if needed.What this showsIllustrates the "3. Menu Details" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "3. Menu Details" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Complete Service Menu name, Description, and the Service URL slug; choose the Form and toggle the Consent checkbox if needed. These settings define what customers see at the top of the menu and the link you’ll share. Immediately after, the guide continues: Under Additional Options, toggle Enable Add Guests, Enable Multiple Service Selection, and Enable Staff Selection. These controls let customers book for guests, select multiple services (e.g., consultation + treatment), and pick a….Image 17 of 21What to chooseComplete Service Menu name, Description, and the Service URL slug; choose the Form and toggle the Consent checkbox if needed. These settings define what customers see at the top of the menu and the link you’ll share.Next stepUnder Additional Options, toggle Enable Add Guests, Enable Multiple Service Selection, and Enable Staff Selection. These controls let customers book for guests, select multiple services (e.g., consultation + treatment), and pick a preferred provider.
4. Enable Options
Under Additional Options, toggle Enable Add Guests, Enable Multiple Service Selection, and Enable Staff Selection. These controls let customers book for guests, select multiple services (e.g., consultation + treatment), and pick a preferred provider.
4. Enable Options (image 18 of 21)What this shows Under Additional Options, toggle Enable Add Guests, Enable Multiple Service Selection, and Enable Staff Selection.What this showsIllustrates the "4. Enable Options" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "4. Enable Options" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Under Additional Options, toggle Enable Add Guests, Enable Multiple Service Selection, and Enable Staff Selection. These controls let customers book for guests, select multiple services (e.g., consultation + treatment), and pick a preferred provider. Immediately after, the guide continues: Click Select Services and choose the groups/calendars to include in this menu. Only services you’ve already created and assigned to groups will appear; expand a group to check specific services.Image 18 of 21What to chooseUnder Additional Options, toggle Enable Add Guests, Enable Multiple Service Selection, and Enable Staff Selection. These controls let customers book for guests, select multiple services (e.g., consultation + treatment), and pick a preferred provider.Next stepClick Select Services and choose the groups/calendars to include in this menu. Only services you’ve already created and assigned to groups will appear; expand a group to check specific services.
5. Select Services
Click Select Services and choose the groups/calendars to include in this menu. Only services you’ve already created and assigned to groups will appear; expand a group to check specific services.
5. Select Services (image 19 of 21)What this shows Click Select Services and choose the groups/calendars to include in this menu.What this showsIllustrates the "5. Select Services" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "5. Select Services" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Click Select Services and choose the groups/calendars to include in this menu. Only services you’ve already created and assigned to groups will appear; expand a group to check specific services. Immediately after, the guide continues: Open Arrange your services, then drag the handles to reorder how groups/services appear. Place your most popular items (e.g., Laser Therapy, Microneedling) at the top to improve conversions.Image 19 of 21What to chooseClick Select Services and choose the groups/calendars to include in this menu. Only services you’ve already created and assigned to groups will appear; expand a group to check specific services.
Buttons and menus referencedSelect Servicesgroups/calendars
Next stepOpen Arrange your services, then drag the handles to reorder how groups/services appear. Place your most popular items (e.g., Laser Therapy, Microneedling) at the top to improve conversions.
6. Arrange Order
Open Arrange your services, then drag the handles to reorder how groups/services appear. Place your most popular items (e.g., Laser Therapy, Microneedling) at the top to improve conversions.
6. Arrange Order (image 20 of 21)What this shows Open Arrange your services, then drag the handles to reorder how groups/services appear.What this showsIllustrates the "6. Arrange Order" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "6. Arrange Order" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Open Arrange your services, then drag the handles to reorder how groups/services appear. Place your most popular items (e.g., Laser Therapy, Microneedling) at the top to improve conversions. Immediately after, the guide continues: Now, when you give your customers the link to your Service Menu, it should look like this.Image 20 of 21Where to goOpen Arrange your services, then drag the handles to reorder how groups/services appear. Place your most popular items (e.g., Laser Therapy, Microneedling) at the top to improve conversions.
Buttons and menus referencedArrange your servicesService Calendars
Next stepNow, when you give your customers the link to your Service Menu, it should look like this.
Now, when you give your customers the link to your Service Menu, it should look like this.
6. Arrange Order (image 21 of 21)What this shows Now, when you give your customers the link to your Service Menu, it should look like this.What this showsIllustrates the "6. Arrange Order" section of "MedSpa - Service Calendar Setup Guide".This screenshot appears in the "6. Arrange Order" section of "MedSpa - Service Calendar Setup Guide". The text alongside this image reads: Now, when you give your customers the link to your Service Menu, it should look like this. Immediately after, the guide continues: Mastery of service calendars within GHL Customer Care is crucial for businesses offering a diverse range of services. This detailed guide ensures that users can adeptly create, customize, and present their Service Calendars, providing a….Image 21 of 21What this coversNow, when you give your customers the link to your Service Menu, it should look like this.
Buttons and menus referencedArrange your servicesService Calendars
Next stepMastery of service calendars within GHL Customer Care is crucial for businesses offering a diverse range of services. This detailed guide ensures that users can adeptly create, customize, and present their Service Calendars, providing a streamlined experience for both businesses and clients. Armed with this knowledge, businesses can optimize their scheduling processes and elevate customer satisfaction.
Mastery of service calendars within GHL Customer Care is crucial for businesses offering a diverse range of services. This detailed guide ensures that users can adeptly create, customize, and present their Service Calendars, providing a streamlined experience for both businesses and clients. Armed with this knowledge, businesses can optimize their scheduling processes and elevate customer satisfaction.
Frequently Asked Questions
Q: Why can’t I save a service calendar?
You must assign at least one staff member before saving.
Q: Why are no time slots showing for a service?
Check staff availability, assigned rooms, and equipment.
Q: Can clients book multiple services at once?
Yes, enable multiple services in the Service Menu settings.
Q: Can I take deposits for services?
Yes, connect Stripe or PayPal under Forms & Payment.
Q: How do I prevent double-booking treatment room or device/supply? Assign rooms and equipment to each service.
Q: Can clients pick their preferred Provider?
Yes, enable Staff Selection in the Service Menu.
Q: How do I list all services on one page?
Use the Service Menu to combine multiple calendars.
