# View Custom Form Submissions (Appointment Side Drawer)

> TABLE OF CONTENTS Overview ? What’s New? ? How to Use ⚠️ Important Notes ? Use Cases Overview The View Form Submissions feature allows users to see…

- Source: https://docs.ghlcustomercare.com/docs/calendars-and-appointments/scheduling-appointments/view-custom-form-submissions-appointment-side-drawer
- Section: Calendars & Appointments / Scheduling Appointments
- Reading time: 1 min
- Images: 1, each explained below
- Modified on Tue, 8 Apr, 2025 at 11:08 PM

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**TABLE OF CONTENTS**

-   [Overview](#overview)
-   [? What’s New?](#whats-new)
-   [? How to Use](#how-to-use)
-   [⚠️ Important Notes](#important-notes)
-   [? Use Cases](#use-cases)

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## Overview

The **View Form Submissions** feature allows users to see responses from custom booking forms directly within the **Appointment Modal**. This eliminates the need to navigate to the Forms module or Contacts to review details, making your scheduling workflow faster and more seamless.

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## ? What’s New?

-   **Forms Tab in Appointment Modal**  
    A new **Forms** tab appears within the Appointment Modal if the appointment has a **custom form** submission attached.
    
-   **Structured Submission View**  
    Submitted form responses are displayed in a clean, structured format that mirrors the layout of the Forms module.
    
-   **Access from Anywhere**  
    Whether you're in the **Calendars**, **Contacts**, or **Conversations** tab, clicking on an appointment will show the **Forms** tab if applicable.
    

![? What’s New? (image 1 of 1)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155044766865/original/s1j5QPZ1mmmtGyLQYsm-XCXVNBcx7V3vNA.png)

**? What’s New? (image 1 of 1)**

This screenshot appears in the "? What’s New?" section of "View Custom Form Submissions (Appointment Side Drawer)". The text alongside this image reads: Forms Tab in Appointment Modal A new Forms tab appears within the Appointment Modal if the appointment has a custom form submission attached. Structured Submission View Submitted form responses are displayed in a clean, structured format that mirrors the layout of the Forms module. Access from…. Immediately after, the guide continues: Navigate to Calendars Go to your Calendar and click on any recent appointment. Open Appointment Modal Click the appointment card to open its details. Check for the Forms Tab If a custom form was submitted during the booking process, a….
- What this covers: Forms Tab in Appointment Modal A new Forms tab appears within the Appointment Modal if the appointment has a custom form submission attached. Structured Submission View Submitted form responses are displayed in a clean, structured format that mirrors the layout of the Forms module. Access from Anywhere Whether you're in the Calendars, Contacts, or Conversations tab, clicking on an appointment will show the Forms tab if applicable.
- Controls: Forms Tab in Appointment Modal, Forms, custom form, Structured Submission View, Access from Anywhere, Calendars, Contacts, Conversations
- Next: Navigate to Calendars Go to your Calendar and click on any recent appointment. Open Appointment Modal Click the appointment card to open its details. Check for the Forms Tab If a custom form was submitted during the booking process, a Forms tab will be visible in the modal. View Form Responses Click the Forms tab to see a detailed, structured view of the submission.

Full procedure:

1. Forms Tab in Appointment Modal A new Forms tab appears within the Appointment Modal if the appointment has a custom form submission attached.
2. Structured Submission View Submitted form responses are displayed in a clean, structured format that mirrors the layout of the Forms module.
3. Access from Anywhere Whether you're in the Calendars, Contacts, or Conversations tab, clicking on an appointment will show the Forms tab if applicable.

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## ? How to Use

1.  **Navigate to Calendars**  
    Go to your Calendar and click on any recent appointment.
    
2.  **Open Appointment Modal**  
    Click the appointment card to open its details.
    
3.  **Check for the Forms Tab**  
    If a custom form was submitted during the booking process, a **Forms** tab will be visible in the modal.
    
4.  **View Form Responses**  
    Click the Forms tab to see a detailed, structured view of the submission.
    

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## ⚠️ Important Notes

-   This feature supports **only custom forms** added to the booking flow.
    
-   **Form submissions will appear only for appointments created on or after April 9, 2025.**
    
-   **Default booking form** submissions (Name, Email, Phone) do **not appear** in the Forms tab at this time, since this data is already shown in the Contact section.
    
-   Support for viewing default form submissions inside the Forms tab is **coming soon**.
    

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## ? Use Cases

-   Quickly review intake questions and custom data before a meeting.
    
-   Reduce back-and-forth between modules.
    
-   Improve customer experience with more informed conversations.

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Documentation for GHL Customer Care. Support: support@ghlcustomercare.com