# Rentals - Listings & Categories > Learn how listings and categories work in GHL Customer Care Rentals; what they control, how category order shapes your booking page, and how to set them up correctly. - Source: https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-listings-categories - Section: Calendars & Appointments / Rentals - Reading time: 3 min - Images: 17, each explained below - Modified on Wed, 5 Aug at 9:19 AM --- This article explains what **Listings** and **Categories** are in Rentals, how to access the Rentals module, and how they work together to organize your rental listings.  --- **TABLE OF CONTENTS** - [What are Listings and Categories?](#what-are-listings-and-categories) - [Key Benefits of Listings and Categories](#key-benefits-of-listings-and-categories) - [How to Access the Rentals Module](#how-to-access-the-rentals-module) - [Understanding the Listings Panel](#understanding-the-listings-panel) - [Creating a New Category](#creating-a-new-category) - [Managing and Sharing Categories](#managing-and-sharing-categories) - [How Categories Influence Listings](#how-categories-influence-listings) - [Frequently Asked Questions](#frequently-asked-questions) - [Related Articles](#related-articles) --- # **What are Listings and Categories?** Listings represent the individual rental items you offer—such as properties, vehicles, rooms, or equipment. Each listing contains its own images, description, pricing, inventory (optional), and status. Listings form the foundation of your Rentals setup. Categories are used to group similar listings and simplify organization for both internal users and customers.  **E****xamples:** - A property manager might use categories like Beach Houses, Urban Lofts, Mountain Cabins. - An equipment rental company might use Cameras or Lighting Gear as categories to organize listings for specific equipment. --- ## **Key Benefits of Listings and Categories** - **Organization:** Categories make it easier to navigate and manage large rental inventories. - **Control of Public Layout:** Reordering categories changes grouping and order on the booking page without touching any settings. - **Easy S****haring:** Share links for a listing or category direct customers to exactly what they need, speeding up decisions and reducing support questions. - **Customization:** Set up configuration details for pricing, booking settings, and calendar sync. --- ## **How to Access the Rentals Module** To access your listings in the Rentals module: 1. Click the **Calendars** tab on the left navigation bar. ![Step 1 of 4: Click the Calendars tab on the left navigation bar](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056416392/original/5SJFddiu-7adGnJCcwgFkWZnNchjeaaCWw.png) **Step 1 of 4: Click the Calendars tab on the left navigation bar** This screenshot accompanies step 1 of 4 in the "How to Access the Rentals Module" section of "Rentals - Listings & Categories". At this point in the walkthrough you click the Calendars tab on the left navigation bar. The next step is to select Calendar Settings from the top navigation ribbon. - What to click: Click the Calendars tab on the left navigation bar. - Controls: Calendars, Calendar Settings, Rentals, Listings - Next: Select Calendar Settings from the top navigation ribbon. Full procedure: 1. Click the Calendars tab on the left navigation bar. <- this image 2. Select Calendar Settings from the top navigation ribbon. 3. Choose the Rentals tab from the top navigation bar. 4. Click Listings under Rentals. 2. Select **Calendar Settings** from the top navigation ribbon. ![Step 2 of 4: Select Calendar Settings from the top navigation ribbon](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056416399/original/E2Q4KcX3d2n9dbsoNjtvxNbk8G5VHBwmrQ.png) **Step 2 of 4: Select Calendar Settings from the top navigation ribbon** This screenshot accompanies step 2 of 4 in the "How to Access the Rentals Module" section of "Rentals - Listings & Categories". At this point in the walkthrough you select Calendar Settings from the top navigation ribbon. The next step is to choose the Rentals tab from the top navigation bar. - What to choose: Select Calendar Settings from the top navigation ribbon. - Controls: Calendar Settings, Calendars, Rentals, Listings - Next: Choose the Rentals tab from the top navigation bar. Full procedure: 1. Click the Calendars tab on the left navigation bar. 2. Select Calendar Settings from the top navigation ribbon. <- this image 3. Choose the Rentals tab from the top navigation bar. 4. Click Listings under Rentals. 3. Choose the **Rentals** tab from the top navigation bar. ![Step 3 of 4: Choose the Rentals tab from the top navigation bar](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056416522/original/4ZwIT5M1GlCjaA5QLVw1g1NKlSeIckVW_Q.png) **Step 3 of 4: Choose the Rentals tab from the top navigation bar** This screenshot accompanies step 3 of 4 in the "How to Access the Rentals Module" section of "Rentals - Listings & Categories". At this point in the walkthrough you choose the Rentals tab from the top navigation bar. The next step is to click Listings under Rentals. - What to choose: Choose the Rentals tab from the top navigation bar. - Controls: Rentals, Calendars, Calendar Settings, Listings - Next: Click Listings under Rentals. Full procedure: 1. Click the Calendars tab on the left navigation bar. 2. Select Calendar Settings from the top navigation ribbon. 3. Choose the Rentals tab from the top navigation bar. <- this image 4. Click Listings under Rentals. 4. Click **Listings** under Rentals. ![Step 4 of 4: Click Listings under Rentals](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056416632/original/2QT8lBFpk5NYDsUg5rYVtFDCzypqHNzGXQ.png) **Step 4 of 4: Click Listings under Rentals** This screenshot accompanies step 4 of 4 in the "How to Access the Rentals Module" section of "Rentals - Listings & Categories". At this point in the walkthrough you click Listings under Rentals. For context, this section explains: Click the Calendars tab on the left navigation bar. Select Calendar Settings from the top navigation ribbon. Choose the Rentals tab from the top navigation bar. Click Listings under Rentals. - What to click: Click Listings under Rentals. - Controls: Listings, Calendars, Calendar Settings, Rentals Full procedure: 1. Click the Calendars tab on the left navigation bar. 2. Select Calendar Settings from the top navigation ribbon. 3. Choose the Rentals tab from the top navigation bar. 4. Click Listings under Rentals. <- this image --- ## **Understanding the Listings Panel** The Listings panel provides an at-a-glance view of all your rental listings and their details. #### **Listings Panel:** - **Image** – Displays the listing’s thumbnail. - **Name** – Listing title. - **Status** – Active or Inactive. - **Base Price** – Shows the rental price per hour/day/week/month. - **Stock** – Number of available units. - **Actions** – Edit, duplicate, share, or delete listings. ![Listings Panel: (image 5 of 17)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056487135/original/DxaSA9sKi0wSLYBlTPK8h2_45ui-aoGx7A.png) **Listings Panel: (image 5 of 17)** This screenshot appears in the "Listings Panel:" section of "Rentals - Listings & Categories". The text alongside this image reads: Image – Displays the listing’s thumbnail. Name – Listing title. Status – Active or Inactive. Base Price – Shows the rental price per hour/day/week/month. Stock – Number of available units. Actions – Edit, duplicate, share, or delete listings. Immediately after, the guide continues: Search Bar – Quickly find listings by name or keyword. Sort by Dropdown – Sort by name - Ascending or Descending. - What this covers: Image – Displays the listing’s thumbnail. Name – Listing title. Status – Active or Inactive. Base Price – Shows the rental price per hour/day/week/month. Stock – Number of available units. Actions – Edit, duplicate, share, or delete listings. - Controls: Image, Name, Status, Base Price, Stock, Actions - Next: Search Bar – Quickly find listings by name or keyword. Sort by Dropdown – Sort by name - Ascending or Descending. Full procedure: 1. Image – Displays the listing’s thumbnail. 2. Name – Listing title. 3. Status – Active or Inactive. 4. Base Price – Shows the rental price per hour/day/week/month. 5. Stock – Number of available units. 6. Actions – Edit, duplicate, share, or delete listings. #### **Toolbar Controls:** - **Search Bar** – Quickly find listings by name or keyword. - **Sort by Dropdown** – Sort by name - Ascending or Descending. ![Toolbar Controls: (image 6 of 17)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056487165/original/r633n8KLcFwQr5qJD2tnpv3llKvpFR-7MQ.png) **Toolbar Controls: (image 6 of 17)** This screenshot appears in the "Toolbar Controls:" section of "Rentals - Listings & Categories". The text alongside this image reads: Search Bar – Quickly find listings by name or keyword. Sort by Dropdown – Sort by name - Ascending or Descending. Immediately after, the guide continues: Appears on the left-hand side, listing all existing categories. Selecting a category filters the listings to show only items in that group. The ⋮ menu next to each category allows you to Edit, Share, or Delete the category. - What to choose: Search Bar – Quickly find listings by name or keyword. Sort by Dropdown – Sort by name - Ascending or Descending. - Controls: Search Bar, Sort by Dropdown - Next: Appears on the left-hand side, listing all existing categories. Selecting a category filters the listings to show only items in that group. The ⋮ menu next to each category allows you to Edit, Share, or Delete the category. Full procedure: 1. Search Bar – Quickly find listings by name or keyword. 2. Sort by Dropdown – Sort by name - Ascending or Descending. #### **Category Panel:** - Appears on the left-hand side, listing all existing categories. - Selecting a category filters the listings to show only items in that group. - The **⋮ menu** next to each category allows you to **Edit**, **Share**, or **Delete** the category. **Tip:** Reordering categories on the left updates their order on the customer booking page. ![Category Panel: (image 7 of 17)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056487240/original/Mhov4eOv9CvshH-B0RZJIwGiC0Dbxtf0nw.png) **Category Panel: (image 7 of 17)** This screenshot appears in the "Category Panel:" section of "Rentals - Listings & Categories". The text alongside this image reads: Tip: Reordering categories on the left updates their order on the customer booking page. Immediately after, the guide continues: ️ Edit – Open the listing editor to modify settings. Duplicate – Clone a listing and reuse configurations. Share – Copy the public booking URL for that listing. Delete – Permanently remove the listing. - What this covers: Tip: Reordering categories on the left updates their order on the customer booking page. - Controls: ⋮ menu, Edit, Share, Delete - Next: ️ Edit – Open the listing editor to modify settings. Duplicate – Clone a listing and reuse configurations. Share – Copy the public booking URL for that listing. Delete – Permanently remove the listing. Full procedure: 1. Appears on the left-hand side, listing all existing categories. 2. Selecting a category filters the listings to show only items in that group. 3. The ⋮ menu next to each category allows you to Edit, Share, or Delete the category. #### **Row Actions:** - **️ Edit** – Open the listing editor to modify settings. -  **Duplicate** – Clone a listing and reuse configurations. -  **Share** – Copy the public booking URL for that listing. -  **Delete** – Permanently remove the listing. ![Row Actions: (image 8 of 17)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056487372/original/FlT-xRB29EzvGZfA2KZxDnI5_zgB1xFiOg.png) **Row Actions: (image 8 of 17)** This screenshot appears in the "Row Actions:" section of "Rentals - Listings & Categories". The text alongside this image reads: ️ Edit – Open the listing editor to modify settings. Duplicate – Clone a listing and reuse configurations. Share – Copy the public booking URL for that listing. Delete – Permanently remove the listing. Immediately after, the guide continues: Each category you create appears in the sidebar for quick access and can hold multiple listings. - What to copy: ️ Edit – Open the listing editor to modify settings. Duplicate – Clone a listing and reuse configurations. Share – Copy the public booking URL for that listing. Delete – Permanently remove the listing. - Controls: ️ Edit, Duplicate, Share, Delete - Next: Each category you create appears in the sidebar for quick access and can hold multiple listings. Full procedure: 1. ️ Edit – Open the listing editor to modify settings. 2. Duplicate – Clone a listing and reuse configurations. 3. Share – Copy the public booking URL for that listing. 4. Delete – Permanently remove the listing. --- ## **Creating a New Category** Each category you create appears in the sidebar for quick access and can hold multiple listings.  **Tip:** Keep category names short and clear (e.g., _Luxury Cars_, _Economy Vehicles_) for a clean UI. 1. Go to **Rentals → Listings.** ![Step 1 of 4: Go to Rentals → Listings](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056487452/original/YHPTOA9pKNXeVtkA4TqF4CSyXopk2bHsog.jpeg) **Step 1 of 4: Go to Rentals → Listings** This screenshot accompanies step 1 of 4 in the "Creating a New Category" section of "Rentals - Listings & Categories". At this point in the walkthrough you go to Rentals → Listings. For context, this section explains: Each category you create appears in the sidebar for quick access and can hold multiple listings. The next step is to click + New Category under the category panel. - Where to go: Go to Rentals → Listings. - Controls: Rentals → Listings., + New Category, Add New Category, Category Name, Custom URL Slug, Create Category. - Next: Click + New Category under the category panel. Full procedure: 1. Go to Rentals → Listings. <- this image 2. Click + New Category under the category panel. 3. In the Add New Category modal, enter: Category Name (required) and Custom URL Slug – This forms the shareable link. 4. Click Create Category. 2. Click **\+ New Category** under the category panel. ![Step 2 of 4: Click + New Category under the category panel](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056487518/original/Z7K5zP8lvbPuNmKSgeZoRUNg7gvX1nHJnw.png) **Step 2 of 4: Click + New Category under the category panel** This screenshot accompanies step 2 of 4 in the "Creating a New Category" section of "Rentals - Listings & Categories". At this point in the walkthrough you click + New Category under the category panel. The next step is to in the Add New Category modal, enter: Category Name (required) and Custom URL Slug – This forms the shareable link. - What to click: Click + New Category under the category panel. - Controls: + New Category, Rentals → Listings., Add New Category, Category Name, Custom URL Slug, Create Category. - Next: In the Add New Category modal, enter: Category Name (required) and Custom URL Slug – This forms the shareable link. Full procedure: 1. Go to Rentals → Listings. 2. Click + New Category under the category panel. <- this image 3. In the Add New Category modal, enter: Category Name (required) and Custom URL Slug – This forms the shareable link. 4. Click Create Category. 3. In the **Add New Category** modal, enter: **Category Name** _(required) and_ **Custom URL Slug** – This forms the shareable link. ![Step 3 of 4: In the Add New Category modal, enter: Category Name (required) and…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056487614/original/JV8KLvcCXSwqTL3vpBWapRlrThoBs39bBQ.png) **Step 3 of 4: In the Add New Category modal, enter: Category Name (required) and…** This screenshot accompanies step 3 of 4 in the "Creating a New Category" section of "Rentals - Listings & Categories". At this point in the walkthrough you in the Add New Category modal, enter: Category Name (required) and Custom URL Slug – This forms the shareable link. The next step is to click Create Category. - What to fill in: In the Add New Category modal, enter: Category Name (required) and Custom URL Slug – This forms the shareable link. - Controls: Add New Category, Category Name, Custom URL Slug, Rentals → Listings., + New Category, Create Category. - Next: Click Create Category. Full procedure: 1. Go to Rentals → Listings. 2. Click + New Category under the category panel. 3. In the Add New Category modal, enter: Category Name (required) and Custom URL Slug – This forms the shareable link. <- this image 4. Click Create Category. 4. Click **Create Category.** ![Step 4 of 4: Click Create Category](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056487673/original/s2Mc3vnTNSZvNSGz1o7HFj6pZDchaNzMnQ.png) **Step 4 of 4: Click Create Category** This screenshot accompanies step 4 of 4 in the "Creating a New Category" section of "Rentals - Listings & Categories". At this point in the walkthrough you click Create Category. For context, this section explains: Each category you create appears in the sidebar for quick access and can hold multiple listings. - What to click: Click Create Category. - Controls: Create Category., Rentals → Listings., + New Category, Add New Category, Category Name, Custom URL Slug Full procedure: 1. Go to Rentals → Listings. 2. Click + New Category under the category panel. 3. In the Add New Category modal, enter: Category Name (required) and Custom URL Slug – This forms the shareable link. 4. Click Create Category. <- this image --- ## **Managing and Sharing Categories** #### **Edit a Category** 1. Next to the category name, click the **⋮ menu** then **Edit.** ![Step 1 of 2: Next to the category name, click the ⋮ menu then Edit](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056487908/original/CXjnUrumMvwhjItBj2RjorBVjMaIKbL6yg.png) **Step 1 of 2: Next to the category name, click the ⋮ menu then Edit** This screenshot accompanies step 1 of 2 in the "Edit a Category" section of "Rentals - Listings & Categories". At this point in the walkthrough you next to the category name, click the ⋮ menu then Edit. The next step is to update the name or slug and save your changes. - What to click: Next to the category name, click the ⋮ menu then Edit. - Controls: ⋮ menu, Edit., name, slug - Next: Update the name or slug and save your changes. Full procedure: 1. Next to the category name, click the ⋮ menu then Edit. <- this image 2. Update the name or slug and save your changes. 2. Update the **name** or **slug** and save your changes. ![Step 2 of 2: Update the name or slug and save your changes](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056487985/original/tyLR4jFlNQUFyz0fIs5pp8L28mimWxOmhA.png) **Step 2 of 2: Update the name or slug and save your changes** This screenshot accompanies step 2 of 2 in the "Edit a Category" section of "Rentals - Listings & Categories". At this point in the walkthrough you update the name or slug and save your changes. - How to confirm: Update the name or slug and save your changes. - Controls: name, slug, ⋮ menu, Edit. Full procedure: 1. Next to the category name, click the ⋮ menu then Edit. 2. Update the name or slug and save your changes. <- this image #### **Share a Category** - Use the **Share Category** option to share a public booking link filtered to that category. ![Step 1 of 1: Use the Share Category option to share a public booking link filtered…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056488859/original/IhpHMRdkbvPW7GCy_a5qhIbyLGjNAe_kQg.png) **Step 1 of 1: Use the Share Category option to share a public booking link filtered…** This screenshot accompanies step 1 of 1 in the "Share a Category" section of "Rentals - Listings & Categories". At this point in the walkthrough you use the Share Category option to share a public booking link filtered to that category. - What this covers: Use the Share Category option to share a public booking link filtered to that category. - Controls: Share Category #### **Delete a Category** - Click **⋮** then **Delete.** - When a category is deleted, the listings grouped with it are linked to the default category. ![Step 2 of 2: When a category is deleted, the listings grouped with it are linked to…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056488929/original/ohpTqp667rObEtSTNgksOt-bJGn6dGhs2A.png) **Step 2 of 2: When a category is deleted, the listings grouped with it are linked to…** This screenshot accompanies step 2 of 2 in the "Delete a Category" section of "Rentals - Listings & Categories". At this point in the walkthrough you when a category is deleted, the listings grouped with it are linked to the default category. - What this covers: When a category is deleted, the listings grouped with it are linked to the default category. - Controls: ⋮, Delete. Full procedure: 1. Click ⋮ then Delete. 2. When a category is deleted, the listings grouped with it are linked to the default category. <- this image #### **Reorder Categories** - Drag and drop categories in the left panel; their order mirrors what customers see on the booking page. ![Step 1 of 1: Drag and drop categories in the left panel; their order mirrors what…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155056489089/original/dtnXS4Qrmco6nBqunk_SDxjm9V6Ir_gP8A.png) **Step 1 of 1: Drag and drop categories in the left panel; their order mirrors what…** This screenshot accompanies step 1 of 1 in the "Reorder Categories" section of "Rentals - Listings & Categories". At this point in the walkthrough you drag and drop categories in the left panel; their order mirrors what customers see on the booking page. - What this covers: Drag and drop categories in the left panel; their order mirrors what customers see on the booking page. --- ## **How Categories Influence Listings** - Each listing must belong to one category. If you skip this, it defaults to the **Default Category.** - The order of categories dictates the order in which listings appear publicly. --- ## **Frequently Asked Questions** **Q: Can a listing belong to multiple categories?** No. Each listing is assigned to a single category. **Q: Can I share a category page publicly?** Yes. Use **Share Category** to copy the direct booking link for that group. **Q: What happens if I delete a category?** When a category is deleted, the listings grouped with it are linked to the default category. **Q: How many categories can I create?** You can have up to 50 categories per account. **Q: Do categories affect pricing or calendar availability?** No. Pricing and availability are set per listing or variant. --- ## **Related Articles** - [Create & Edit Listings](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-create-edit-listings) - [Configuring Pricing & Discounts](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-configuring-pricing-discounts) - [Global Settings in Rentals](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-global-settings) - [Calendar View for Rentals](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-calendar-view) - [Overview of Bookings](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-overview-of-bookings) - [Creating a Booking](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-creating-a-booking) - [Editing a Rental Booking](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/rentals/rentals-editing-a-booking) --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com