# Screen Sharing Enhancements in GHL Customer Care Meeting Rooms > Learn about enhanced screen sharing in GHL Customer Care Meeting Rooms, designed to make presenting and sharing content during meetings smoother, clearer, and more seamless. - Source: https://docs.ghlcustomercare.com/docs/calendars-and-appointments/creating-calendars/screen-sharing-enhancements-in-ghl-customer-care-meeting-rooms - Section: Calendars & Appointments / Creating Calendars - Reading time: 5 min - Images: 3, each explained below --- Meeting Rooms # Screen Sharing Enhancements in GHL Customer Care Meeting Rooms Make shared content clearer and easier to view with full-screen mode, zoom controls, system audio sharing, and improved streaming quality. What You'll Learn Screen sharing is essential for collaboration during support sessions, presentations, training, and client meetings. GHL Customer Care Meeting Rooms include several screen-sharing enhancements that make shared content clearer, easier to view, and more comfortable to navigate. This article covers full-screen viewing, zoom controls, system audio sharing, improved streaming quality, and how these features improve collaboration during live meetings. Table of Contents [1What Are Screen Sharing Enhancements?](#section-1) [2Key Features](#section-2) [3Full-Screen Mode for Shared Screens](#section-3) [4Zoom In & Zoom Out Controls](#section-4) [5Screen Sharing with System Audio](#section-5) [6Improved Screen Sharing Quality](#section-6) [7How to Use Screen Sharing Enhancements](#section-7) [8Frequently Asked Questions](#section-faq) ## 1What Are Screen Sharing Enhancements? Screen sharing enhancements in GHL Customer Care Meeting Rooms improve how participants view and interact with shared content during live meetings. These features include full-screen viewing, zoom controls, system audio sharing, and upgraded streaming quality up to 1080p at 30 FPS. These improvements make it easier to deliver presentations, conduct training sessions, run support calls, review reports, troubleshoot issues, and collaborate in real time with clients and teammates. ## 2Key Features GHL Customer Care Meeting Rooms include the following screen-sharing enhancements to improve collaboration and content visibility: **Full-Screen Mode** — Expand shared screens into full-screen mode for a focused viewing experience with maximum screen space. **Zoom Controls** — Zoom in or out on shared content to improve readability and view detailed interfaces, spreadsheets, and dashboards. **System Audio Sharing** — Share screens along with system audio to present videos, demonstrate applications, and deliver training sessions with sound. **1080p Quality at 30 FPS** — Upgraded streaming quality delivers sharper visuals, smoother motion, and a more professional viewing experience. ## 3Full-Screen Mode for Shared Screens Full-screen mode allows participants to expand shared screens to fill their entire display. This provides a more focused viewing experience by eliminating distractions and maximizing screen space when reviewing presentations, demonstrations, documents, dashboards, and other detailed content. Participants can enter and exit full-screen mode at any time without affecting the presenter's screen or other attendees' views. ## 4Zoom In & Zoom Out Controls Shared screens include built-in zoom controls that allow participants to zoom in or out on shared content as needed. This feature improves readability for text-heavy content, makes it easier to view spreadsheets and reports, and provides better visibility of detailed interfaces and workflows. Participants can adjust the viewing scale without affecting the presenter's screen. Each attendee controls their own zoom level independently. Tip Use zoom controls when viewing dashboards, spreadsheets, or detailed workflows to make small text and interface elements easier to read. ## 5Screen Sharing with System Audio Attendees can share their screens along with system audio during meetings. This makes it easier to present videos with sound, deliver training sessions and walkthroughs, demonstrate applications with audio output, and share multimedia content without requiring separate audio sources. Participants experience both visual content and audio exactly as intended by the presenter. System audio sharing is available when starting a screen share in GHL Customer Care Meeting Rooms. ![Screen Sharing with System Audio (image 1 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155079462768/original/xqZBkFOdeQy6FRKKEaJ3VEx2LCULbinUyQ.png) **Screen Sharing with System Audio (image 1 of 3)** This screenshot appears in the "Screen Sharing with System Audio" section of "Screen Sharing Enhancements in GHL Customer Care Meeting Rooms". For context, this section explains: Meeting Rooms Screen Sharing Enhancements in GHL Customer Care Meeting Rooms Make shared content clearer and easier to view with full-screen mode, zoom controls, system audio sharing, and improved streaming quality. What You'll Learn Screen sharing is essential for collaboration during support…. - Controls: Full-Screen Mode, Zoom Controls, System Audio Sharing, 1080p Quality at 30 FPS ## 6Improved Screen Sharing Quality Screen sharing in GHL Customer Care Meeting Rooms supports upgraded streaming quality to deliver sharper visuals, smoother motion, and a more professional viewing experience during presentations, demos, training sessions, and collaborative meetings. Shared screen streaming quality supports the following specifications: | Specification | Supported Value | | --- | --- | | Resolution | Up to 1080p | | Frame Rate | 30 FPS | Built for Better Collaboration Enhanced Screen Sharing for Every Meeting Whether you're reviewing reports, troubleshooting issues, presenting slides, sharing videos, or collaborating in real time, shared content is easier to view, hear, and interact with than ever before. ## 7How to Use Screen Sharing Enhancements Follow these steps to use screen sharing enhancements in GHL Customer Care Meeting Rooms: Step 1 Start Screen Sharing Join a GHL Customer Care Meeting Room and click the screen share button to start sharing your screen. Select the screen, window, or tab you want to share. Step 2 Enable System Audio (Optional) When starting a screen share, select the option to share system audio if you want participants to hear audio from your computer along with the shared screen. ![How to Use Screen Sharing Enhancements (image 2 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155079462899/original/VgEZXlKmM7EMHzwP67y-0ZPNpbosLNAEqg.png) **How to Use Screen Sharing Enhancements (image 2 of 3)** This screenshot appears in the "How to Use Screen Sharing Enhancements" section of "Screen Sharing Enhancements in GHL Customer Care Meeting Rooms". For context, this section explains: Meeting Rooms Screen Sharing Enhancements in GHL Customer Care Meeting Rooms Make shared content clearer and easier to view with full-screen mode, zoom controls, system audio sharing, and improved streaming quality. What You'll Learn Screen sharing is essential for collaboration during support…. - Controls: Full-Screen Mode, Zoom Controls, System Audio Sharing, 1080p Quality at 30 FPS Step 3 Use Full-Screen Mode As a participant viewing a shared screen, click the full-screen button to expand the shared content to fill your entire display. Exit full-screen mode by pressing Escape or clicking the exit button. ![How to Use Screen Sharing Enhancements (image 3 of 3)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155079462852/original/Lhsm0CocNEOM00c3bSij2mHlOcN_C8Bewg.png) **How to Use Screen Sharing Enhancements (image 3 of 3)** This screenshot appears in the "How to Use Screen Sharing Enhancements" section of "Screen Sharing Enhancements in GHL Customer Care Meeting Rooms". For context, this section explains: Meeting Rooms Screen Sharing Enhancements in GHL Customer Care Meeting Rooms Make shared content clearer and easier to view with full-screen mode, zoom controls, system audio sharing, and improved streaming quality. What You'll Learn Screen sharing is essential for collaboration during support…. - Controls: Full-Screen Mode, Zoom Controls, System Audio Sharing, 1080p Quality at 30 FPS Step 4 Adjust Zoom Level Use the zoom in and zoom out controls to adjust the viewing scale of the shared screen. This allows you to view detailed content more clearly without affecting the presenter's screen or other participants' views. ## 8Frequently Asked Questions Q: Can I use full-screen mode and zoom controls at the same time? Yes. You can enter full-screen mode and then use zoom controls to adjust the viewing scale of the shared content. Both features work together to provide the best viewing experience. Q: Does zooming in on a shared screen affect other participants? No. Each participant controls their own zoom level independently. Adjusting your zoom level does not affect the presenter's screen or how other attendees view the shared content. Q: How do I enable system audio when sharing my screen? When you start a screen share in a GHL Customer Care Meeting Room, select the option to share system audio during the screen share setup process. This option is available when choosing which screen, window, or tab to share. Q: What resolution does screen sharing support? Screen sharing in GHL Customer Care Meeting Rooms supports up to 1080p resolution at 30 FPS. This provides sharper visuals and smoother motion during presentations, demos, and collaborative sessions. Q: Can I share system audio when sharing a specific application window? Yes. System audio sharing is available when sharing your entire screen, a specific window, or a browser tab. Select the system audio option during the screen share setup process. Q: Do I need to enable anything in my account to use these features? No. Screen sharing enhancements are available by default in GHL Customer Care Meeting Rooms. All participants can use full-screen mode, zoom controls, system audio sharing, and upgraded streaming quality without additional configuration. Q: What types of content work best with these screen sharing enhancements? These enhancements improve the viewing experience for all types of shared content, including presentations, dashboards, spreadsheets, reports, training materials, video demonstrations, application walkthroughs, and detailed workflows. Q: Can I exit full-screen mode while viewing a shared screen? Yes. You can exit full-screen mode at any time by pressing the Escape key on your keyboard or by clicking the exit full-screen button that appears when you hover over the shared screen. --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com