How to Use Service Calendars in the Mobile App
We're thrilled to announce our latest update to our Mobile Apps - The introduction of Service Calendars. Sub-account admins and users will now be able to…
1 min read327 words2 explained imagesUpdated Wed, 8 Jul at 7:38 AM
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We're thrilled to announce our latest update to our Mobile Apps - The introduction of Service Calendars. Sub-account admins and users will now be able to access all their service appointments inside the calendar section as well as create a new service appointment with any of their contacts. This update is available on GHL Customer Care, LeadConnector, and White-labelled (update needs to be requested) mobile apps.
TABLE OF CONTENTS
What's New
- View service calendar appointments
- Create new service calendar appointments
How It Works
- Open the mobile app with your preferred sub-account selected.
- Head over to the calendars section. You will see all your service appointments under their relevant dates.
- To create a new service appointment, tap on the "+" button and tap on Schedule appointment.
- From the calendar dropdown, choose a service calendar that you have created on web.
- You will then have to select the relevant room for the service. Once the room has been selected, equipment will automatically be assigned based on availability.
- Fill out all the other relevant details and hit save to successfully schedule the appointment!Why it Matters
This update finally allows users to view and create service appointments from the mobile app.
Availability
- GHL Customer Care (iOS, Android) - v3.74 or later
- LeadConnector (iOS, Android) - v3.74 or later
- WhiteLabel (iOS, Android) - v3.74 or later
Fields in this part of the guide
GHL Customer Care (iOS, Android) - v3.74 or laterLeadConnector (iOS, Android) - v3.74 or laterWhiteLabel (iOS, Android) - v3.74 or later
Next stepLocation actions in the mobile appointment view make it easier to work from the field without switching between apps or searching for meeting information manually. This helps users navigate to physical appointments faster and join virtual appointments with fewer steps.
All 3 steps in this procedure
- GHL Customer Care (iOS, Android) - v3.74 or later
- LeadConnector (iOS, Android) - v3.74 or later
- WhiteLabel (iOS, Android) - v3.74 or later
Fields in this part of the guide
GHL Customer Care (iOS, Android) - v3.74 or laterLeadConnector (iOS, Android) - v3.74 or laterWhiteLabel (iOS, Android) - v3.74 or later
Next stepLocation actions in the mobile appointment view make it easier to work from the field without switching between apps or searching for meeting information manually. This helps users navigate to physical appointments faster and join virtual appointments with fewer steps.
All 3 steps in this procedure
- GHL Customer Care (iOS, Android) - v3.74 or later
- LeadConnector (iOS, Android) - v3.74 or later
- WhiteLabel (iOS, Android) - v3.74 or later
Location Actions in Mobile Service Appointments
Location actions in the mobile appointment view make it easier to work from the field without switching between apps or searching for meeting information manually. This helps users navigate to physical appointments faster and join virtual appointments with fewer steps.
For Service v2 appointments, the mobile app can now display fuller location details and provide quick actions such as:
- copying the displayed location value
- opening View Location for physical addresses
- opening Join Meeting for virtual links
For full details about how this works in Service v2 appointments, refer to <span style="color:blue">Manage Service v2 Appointments in the Mobile App</span>.
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