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Calendars & Appointments

Calendar Setup Assistant in GHL Customer Care

Learn how Calendar Setup Assistant helps eligible users create calendars, preview booking pages, and book test appointments in GHL Customer Care.

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On this page
  1. What is Calendar Setup Assistant?
  2. Key Benefits
  3. Where to Find Calendar Setup Assistant
  4. Starting a Calendar Setup Conversation
  5. Guided Calendar Setup Questions
  6. Booking Page Preview
  7. Creating the Calendar
  8. Booking a Test Appointment
  9. Editing the Calendar After Setup
  10. Permissions and Access
  11. How to Create a Calendar with Calendar Setup Assistant
  12. Frequently Asked Questions
  13. Related Articles
Calendar Management

Calendar Setup Assistant

Create a booking calendar through a guided, conversational setup flow—no complex forms or calendar-type decisions required.
What You'll Learn

This guide explains how Calendar Setup Assistant helps you build a working booking calendar by describing your scheduling needs in natural language or selecting guided options.

You'll learn how to start the setup conversation, answer contextual questions, preview your booking page during setup, book test appointments, and refine calendars after creation.

1What is Calendar Setup Assistant?

Calendar Setup Assistant is an AI-powered setup experience inside GHL Customer Care Calendars that helps you create a booking calendar by answering simple questions. Instead of choosing a calendar type and configuring settings manually, you describe your scheduling needs in natural language or select suggested options, and the assistant builds the calendar for you.

The assistant guides you through key setup details such as calendar purpose, calendar name, team members, assignment logic, meeting location, availability, and related booking settings. This conversational approach reduces setup confusion and helps you reach a working calendar faster.

Once the calendar is created, you can review the generated booking link, preview the booking page, book a test appointment, or open calendar settings for additional changes. Calendar Setup Assistant may only be available to eligible users or accounts during rollout.

2Key Benefits

Calendar Setup Assistant helps you move from setup to booking faster by removing rigid upfront decisions and guiding you through the right configuration questions. This is especially useful when creating your first calendar or setting up a common booking use case.

Faster Calendar Creation: Create a working calendar through a guided conversation instead of configuring every setting manually.
Simpler Setup Experience: Describe your use case in plain language or select suggested options to get started.
Contextual Guidance: Answer only the questions needed for your calendar setup.
Booking Page Preview: Review how the booking page looks while the calendar is being configured.
Test Booking Option: Book a test appointment after setup to confirm the customer experience.
Easy Manual Editing: Open calendar settings after creation to fine-tune availability, team members, locations, and other settings.

3Where to Find Calendar Setup Assistant

Calendar Setup Assistant appears inside the Calendars area for eligible users. It opens as a side panel so you can create or learn about calendars while staying in the Calendar workspace.

To find Calendar Setup Assistant:

Step 1

Go to Calendars in GHL Customer Care.

Step 2

Open the calendar workspace.

Step 3

Look for the Calendar Setup Assistant panel and choose one of the available options:

  • Create a new calendar
  • Discover what calendars can do
Note

If the assistant is not visible, the account may not be eligible during the current rollout, or you may not have the required calendar permissions.

Where to Find Calendar Setup Assistant (image 1 of 3) What this shows Calendar Management Calendar Setup Assistant Create a booking calendar through a guided, conversational setup flow—no complex forms or… What this shows Illustrates the "Where to Find Calendar Setup Assistant" section of "Calendar Setup Assistant in GHL Customer Care". This screenshot appears in the "Where to Find Calendar Setup Assistant" section of "Calendar Setup Assistant in GHL Customer Care". For context, this section explains: Calendar Management Calendar Setup Assistant Create a booking calendar through a guided, conversational setup flow—no complex forms or calendar-type decisions required. What You'll Learn This guide explains how Calendar Setup Assistant helps you build a working booking calendar by describing your…. This part of the guide covers 4 fields, listed below. Image 1 of 3
Fields in this part of the guide Discover what calendars can doHow to Set Up a Booking Calendar in GHL Customer CareUnderstanding Calendar Availability SettingsUser Permissions in Calendars
Buttons and menus referenced CalendarsCalendar Setup AssistantCreate a new calendarDiscover what calendars can doGo to calendar settingsCreate itBook a test appointment
All 2 steps in this procedure
  1. Create a new calendar
  2. Discover what calendars can do

4Starting a Calendar Setup Conversation

Calendar Setup Assistant lets you begin with either a guided option or a natural language request. This makes setup more flexible for users who know exactly what they want and users who need help choosing the right calendar structure.

You can start by:

Clicking Create a new calendar
Clicking Discover what calendars can do
Selecting a suggested use case chip
Typing a request in your own words

Example requests:

  • "Set up a calendar for onboarding calls."
  • "Create a calendar for me and my colleague."
  • "I need a class booking calendar."
  • "Help me create a 1:1 appointment calendar."
Starting a Calendar Setup Conversation (image 2 of 3) What this shows Calendar Management Calendar Setup Assistant Create a booking calendar through a guided, conversational setup flow—no complex forms or… What this shows Illustrates the "Starting a Calendar Setup Conversation" section of "Calendar Setup Assistant in GHL Customer Care". This screenshot appears in the "Starting a Calendar Setup Conversation" section of "Calendar Setup Assistant in GHL Customer Care". For context, this section explains: Calendar Management Calendar Setup Assistant Create a booking calendar through a guided, conversational setup flow—no complex forms or calendar-type decisions required. What You'll Learn This guide explains how Calendar Setup Assistant helps you build a working booking calendar by describing your…. This part of the guide covers 4 fields, listed below. Image 2 of 3
Fields in this part of the guide Discover what calendars can doHow to Set Up a Booking Calendar in GHL Customer CareUnderstanding Calendar Availability SettingsUser Permissions in Calendars
Buttons and menus referenced CalendarsCalendar Setup AssistantCreate a new calendarDiscover what calendars can doGo to calendar settingsCreate itBook a test appointment
All 2 steps in this procedure
  1. Create a new calendar
  2. Discover what calendars can do

5Guided Calendar Setup Questions

The assistant asks contextual questions based on the calendar use case. This helps gather only the information needed to create a usable calendar instead of requiring you to understand every calendar setting upfront.

The assistant may ask for details such as:

Calendar purpose
Calendar name
Team members
Booking assignment logic
Meeting location
Available days and hours
Booking duration
Buffer settings
Date range
Other related calendar settings

For team calendars, the assistant may ask how bookings should be assigned, such as auto-assigning to available team members or allowing clients to choose their host.

6Booking Page Preview

The preview helps you understand how the booking page will appear to clients. As setup details are gathered, the preview shows booking details such as calendar name, appointment duration, date, timezone, and available time slots.

Use the preview to check:

Calendar name
Appointment duration
Selected date
Timezone
Available time slots
Booking page layout
Booking Page Preview (image 3 of 3) What this shows Calendar Management Calendar Setup Assistant Create a booking calendar through a guided, conversational setup flow—no complex forms or… What this shows Illustrates the "Booking Page Preview" section of "Calendar Setup Assistant in GHL Customer Care". This screenshot appears in the "Booking Page Preview" section of "Calendar Setup Assistant in GHL Customer Care". For context, this section explains: Calendar Management Calendar Setup Assistant Create a booking calendar through a guided, conversational setup flow—no complex forms or calendar-type decisions required. What You'll Learn This guide explains how Calendar Setup Assistant helps you build a working booking calendar by describing your…. This part of the guide covers 4 fields, listed below. Image 3 of 3
Fields in this part of the guide Discover what calendars can doHow to Set Up a Booking Calendar in GHL Customer CareUnderstanding Calendar Availability SettingsUser Permissions in Calendars
Buttons and menus referenced CalendarsCalendar Setup AssistantCreate a new calendarDiscover what calendars can doGo to calendar settingsCreate itBook a test appointment
All 2 steps in this procedure
  1. Create a new calendar
  2. Discover what calendars can do

7Creating the Calendar

Once the assistant has enough information, it summarizes the suggested calendar setup for review. This gives you a chance to confirm key details before creating the calendar.

The summary may include:

Calendar name
Appointment duration
Meeting location
Team members
Availability
Assignment logic

After reviewing the suggested setup, you can create the calendar or request changes if the details need adjustment.

8Booking a Test Appointment

After the calendar is created, you can book a test appointment to confirm that the booking flow works as expected. This helps you experience the calendar the same way a customer or client would.

Use the test booking option to confirm:

The booking page opens correctly
Available time slots appear as expected
The booking can be completed
The appointment appears in the calendar
Any connected calendar or meeting location behaves as expected

9Editing the Calendar After Setup

Calendars created through Calendar Setup Assistant can be reviewed and adjusted in calendar settings. This is useful when you want to fine-tune settings after the assistant creates the initial calendar.

After creation, you can open calendar settings to adjust:

Calendar name
Description
Availability
Team members
Meeting location
Booking duration
Buffers
Date range
Notifications
Custom booking page settings

Use Go to calendar settings when available, or open the calendar manually from the Calendars settings area.

10Permissions and Access

Calendar Setup Assistant respects existing GHL Customer Care calendar permissions. You must have the required permissions to create or manage calendars.

If you cannot create a calendar through the assistant, check:

The user's calendar permissions
The user's role and access level
Whether the account is eligible for Calendar Setup Assistant
Whether the user has access to the Calendars area

11How to Create a Calendar with Calendar Setup Assistant

A guided setup helps create a working calendar faster while still giving you control over key details. Start by describing what the calendar is for, then answer the assistant's follow-up questions.

Step 1

Go to Calendars in GHL Customer Care.

Step 2

Open Calendar Setup Assistant.

Step 3

Click Create a new calendar.

Step 4

Select a suggested use case or type what you need.

Step 5

Answer the assistant's setup questions.

Step 6

Add team members when prompted, if needed.

Step 7

Choose booking assignment logic, if applicable.

Step 8

Select a meeting location.

Step 9

Set available days and hours.

Step 10

Review the suggested calendar setup.

Step 11

Click Create it when the setup looks correct.

Step 12

Review the generated booking link.

Step 13

Click Book a test appointment to validate the booking flow.

Step 14

Click Go to calendar settings if you need to make additional changes.

Success

Your calendar is now fully functional and appears in Calendar Settings with all standard configuration options available for manual adjustment.

12Frequently Asked Questions

Q: What is Calendar Setup Assistant?
Calendar Setup Assistant is a guided setup experience that helps eligible users create a booking calendar through conversation.
Q: Where do I find Calendar Setup Assistant?
Calendar Setup Assistant appears inside the Calendars area for eligible users. If you do not see it, your account may not currently have access or your user role may not have the required calendar permissions.
Q: Can I type my own request instead of using suggested options?
Yes. You can describe your calendar use case in your own words or select one of the suggested options.
Q: Can I edit a calendar after the assistant creates it?
Yes. Calendars created with Calendar Setup Assistant can be edited from Calendar Settings like any other calendar.
Q: Can I book a test appointment after setup?
Yes, when available, use the test booking option to confirm the booking flow from the customer’s perspective.
Q: Does Calendar Setup Assistant replace manual calendar setup?
No. Calendar Setup Assistant provides a guided setup option, but you can still create and edit calendars manually.
Q: Why do I not see Calendar Setup Assistant?
Calendar Setup Assistant may only be available to eligible users or accounts during rollout. You may also need the correct calendar permissions.

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