Set up a Service Menu in GHL Customer Care to display multiple services in one booking page. Customize calendars, assign staff, and streamline client scheduling.
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Create a unified booking experience for your clients with Service Menus. This feature allows you to display multiple services from individual calendars on a single page, helping clients book exactly what they need — quickly and conveniently.
Service Menus allow you to list multiple services in one branded interface, enabling clients to book various appointments in a single flow. Each service connects to a separate Service Calendar, giving you full control over availability, staff assignment, pricing, and duration. This is especially useful for businesses that offer several services or work with multiple providers.
What is a Service Menu? (image 1 of 5)What this shows Service Menus allow you to list multiple services in one branded interface, enabling clients to book various appointments in a single flow.What this showsIllustrates the "What is a Service Menu?" section of "How to Create Service Menus for Calendars".This screenshot appears in the "What is a Service Menu?" section of "How to Create Service Menus for Calendars". The text alongside this image reads: Service Menus allow you to list multiple services in one branded interface, enabling clients to book various appointments in a single flow. Each service connects to a separate Service Calendar, giving you full control over availability, staff assignment, pricing, and duration. This is especially…. Immediately after, the guide continues: Service Menus reduce friction in the scheduling process while providing full flexibility in how services are presented and booked.Image 1 of 5What this coversService Menus allow you to list multiple services in one branded interface, enabling clients to book various appointments in a single flow. Each service connects to a separate Service Calendar, giving you full control over availability, staff assignment, pricing, and duration. This is especially useful for businesses that offer several services or work with multiple providers.Next stepService Menus reduce friction in the scheduling process while providing full flexibility in how services are presented and booked.
Key Benefits of Service Menus
Service Menus reduce friction in the scheduling process while providing full flexibility in how services are presented and booked.
Centralized Booking Experience: Consolidates all services into a single interface so clients can browse and book from one convenient location.
Optional Staff Selection: Allows clients to choose their preferred provider when enabled, giving them more control over their appointment experience.
Organized Service Categorization: Enables grouped service organization through Group Calendars, making it easier to manage and present related services.
Independent Calendar Configuration: Each service is tied to its own calendar, allowing you to define custom settings, staff, availability, and duration.
Flexible Booking Options: Lets clients book one or multiple services in a single session based on your configuration preferences.
Prerequisites to Set Up a Service Menu
Create a Service Calendar: Design a dedicated calendar for each service you offer and assign the calendar to its respective group.
Create a Calendar Group: Calendar Groups are required to organize related Service Calendars under a shared category. Only calendars assigned to a group can be included in a Service Menu.
Proper setup ensures that the menu shows the correct services, respects user availability, and routes bookings effectively.
Step 1: Enable the Service Menu Feature
To activate the Service Menu functionality:
Use the main left-side navigation bar to navigate to Calendars
Click CalendarSettings then navigate to the Preferences tab in the secondary navigation menu
Navigate to the AccountPreference tab located under Preferences
Locate the Services section. Turn on the blue toggle labeled ServiceMenu
Step 1: Enable the Service Menu Feature (image 2 of 5)What this shows Use the main left-side navigation bar to navigate to Calendars Click Calendar S ettings then navigate to the Preferences tab in the…What this showsIllustrates the "Step 1: Enable the Service Menu Feature" section of "How to Create Service Menus for Calendars".This screenshot appears in the "Step 1: Enable the Service Menu Feature" section of "How to Create Service Menus for Calendars". The text alongside this image reads: Use the main left-side navigation bar to navigate to Calendars Click Calendar S ettings then navigate to the Preferences tab in the secondary navigation menu Navigate to the Account Preference tab located under Preferences Locate the Services section. Turn on the blue toggle labeled Service Menu. Immediately after, the guide continues: Now that the feature is enabled and your Service Calendars are ready, you can create your Service Menu.Image 2 of 5What to chooseUse the main left-side navigation bar to navigate to Calendars Click Calendar S ettings then navigate to the Preferences tab in the secondary navigation menu Navigate to the Account Preference tab located under Preferences Locate the Services section. Turn on the blue toggle labeled Service Menu
Buttons and menus referencedCalendarsCalendarSettingsPreferencesAccountPreferenceServicesServiceMenu
Next stepNow that the feature is enabled and your Service Calendars are ready, you can create your Service Menu.All 4 steps in this procedure
Use the main left-side navigation bar to navigate to Calendars
Click Calendar S ettings then navigate to the Preferences tab in the secondary navigation menu
Navigate to the Account Preference tab located under Preferences
Locate the Services section. Turn on the blue toggle labeled Service Menu
Step 2: Create the Service Menu
Now that the feature is enabled and your Service Calendars are ready, you can create your Service Menu.
Use the main left-side navigation bar to navigate to Settings >Calendars
Navigate to the Service Menu tab located under Calendar Settings
Click the blue button in the top right corner labelled Create Service Menu
Complete the following fields:
Name: This will appear as the title of the menu
Description: Optional summary for clients
Slug URL: This forms the menu’s custom URL
Form: If you would like to collect more information than the standard First Name, Last Name, Email, and Phone from those who book on this calendar, select a custom form.
Step 2: Create the Service Menu (image 3 of 5)What this shows Use the main left-side navigation bar to navigate to Settings > Calendars Navigate to the Service Menu tab located under Calendar Settings…What this showsIllustrates the "Step 2: Create the Service Menu" section of "How to Create Service Menus for Calendars".This screenshot appears in the "Step 2: Create the Service Menu" section of "How to Create Service Menus for Calendars". The text alongside this image reads: Use the main left-side navigation bar to navigate to Settings > Calendars Navigate to the Service Menu tab located under Calendar Settings Click the blue button in the top right corner labelled Create Service Menu Complete the following fields. The navigation path used here is Settings > Calendars Navigate. This part of the guide covers 3 fields, listed below. Immediately after, the guide continues: After adding details to your menu, you'll choose which services (calendars) will appear.Path: Settings > Calendars NavigateImage 3 of 5What to clickUse the main left-side navigation bar to navigate to Settings > Calendars Navigate to the Service Menu tab located under Calendar Settings Click the blue button in the top right corner labelled Create Service Menu Complete the following fields:
Fields in this part of the guideName: This will appear as the title of the menuDescription: Optional summary for clientsSlug URL: This forms the menu’s custom URL
Buttons and menus referencedSettings >CalendarsService MenuCreate Service MenuForm
Next stepAfter adding details to your menu, you'll choose which services (calendars) will appear.
Example values
Name: This will appear as the title of the menu
Priya Raman
Slug URL: This forms the menu’s custom URL
https://northgatedental.com
Illustrative values showing the expected format. They are not read from the screenshot.
All 4 steps in this procedure
Use the main left-side navigation bar to navigate to Settings > Calendars
Navigate to the Service Menu tab located under Calendar Settings
Click the blue button in the top right corner labelled Create Service Menu
Complete the following fields:
Step 3: Select your Services
After adding details to your menu, you'll choose which services (calendars) will appear.
From the Service Menu editor, navigate to the Select Services tab
Use the checkboxes to select the services (calendars) that will show on the Service Menu
Step 3: Select your Services (image 4 of 5)What this shows From the Service Menu editor, navigate to the Select Services tab Use the checkboxes to select the services (calendars) that will show on…What this showsIllustrates the "Step 3: Select your Services" section of "How to Create Service Menus for Calendars".This screenshot appears in the "Step 3: Select your Services" section of "How to Create Service Menus for Calendars". The text alongside this image reads: From the Service Menu editor, navigate to the Select Services tab Use the checkboxes to select the services (calendars) that will show on the Service Menu. Immediately after, the guide continues: Use drag-and-drop to organize the order of appearance Save your changes.Image 4 of 5What to chooseFrom the Service Menu editor, navigate to the Select Services tab Use the checkboxes to select the services (calendars) that will show on the Service Menu
Buttons and menus referencedSelect Services
Next stepUse drag-and-drop to organize the order of appearance Save your changesAll 2 steps in this procedure
From the Service Menu editor, navigate to the Select Services tab
Use the checkboxes to select the services (calendars) that will show on the Service Menu
Step 4: Arrange your Services
Use drag-and-drop to organize the order of appearance
Save your changes
Step 4: Arrange your Services (image 5 of 5)What this shows Use drag-and-drop to organize the order of appearance Save your changesWhat this showsIllustrates the "Step 4: Arrange your Services" section of "How to Create Service Menus for Calendars".This screenshot appears in the "Step 4: Arrange your Services" section of "How to Create Service Menus for Calendars". The text alongside this image reads: Use drag-and-drop to organize the order of appearance Save your changes. Immediately after, the guide continues: The current Service Menu has the following restrictions.Image 5 of 5How to confirmUse drag-and-drop to organize the order of appearance Save your changesNext stepThe current Service Menu has the following restrictions:
Limitations
The current Service Menu has the following restrictions:
Stripe only – Service Menu payments can only be collected using Stripe.
No card-on-file – Customer cards are not saved for future use when booking through the Service Menu.
No in-app payments – Payment collection inside the mobile app is not supported.
No coupon codes – Discounts and coupon codes cannot be applied at checkout.
? Upgrade to Services (v2)
To unlock the full set of features — including multiple payment options, saved cards, in-app payments, and coupon code support — you can move to the new Services (v2) experience.