# Integrating Google with GHL Customer Care Calendars > Easily connect Google Calendar with GHL Customer Care to sync appointments, streamline scheduling, and boost productivity across your workflows. - Source: https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/integrating-google-with-ghl-customer-care-calendars - Section: Calendars & Appointments / Calendar Integrations - Reading time: 3 min - Images: 4, each explained below - Modified on Fri, 8 May at 9:44 AM --- This article guides you through **connecting your Google Account to GHL Customer Care Calendars** for seamless event syncing and efficient calendar management. --- **TABLE OF CONTENTS** - [What is Google Integration with GHL Customer Care Calendars?](#what-is-google-calendar-integration)[](#key-benefits-of-integrating-google-calendar) - [Key Benefits of Integrating Google Calendar](#key-benefits-of-integrating-google-calendar)[](#prerequisites-for-google-calendar-integration) - [Prerequisites for Google Calendar Integration](#prerequisites-for-google-calendar-integration)[](#steps-to-connect-google-calendar) - [Steps to Connect Google Calendar](#steps-to-connect-google-calendar)[](#frequently-asked-questions) - [Frequently Asked Questions](#frequently-asked-questions)[](#related-articles) - [Related Articles](#related-articles) --- # **What is Google Calendar Integration?** Google Calendar integration with GHL Customer Care enables **real-time scheduling**, **streamlined availability management**, and **seamless syncing across platforms**. It's ideal for booking calls, automating appointments, and coordinating with your team - all in one place. --- ## **Key Benefits of Integrating Google Calendar** - **Real-time appointment syncing** between Google Calendar and GHL Customer Care. - **Two-way sync** to keep both platforms aligned. - **Avoid double bookings** using conflict calendars. - **Supports multi-user setups** with calendar selection per profile. - **Streamlined scheduling** with improved visibility and control. - **Automatic catch-up syncing:** Appointments created while disconnected sync automatically after reconnect. Connecting a new calendar or switching the selected calendar resyncs upcoming appointments automatically. --- ## **Prerequisites for Google Calendar Integration** 1. A valid **Google account**. 2. **Admin** or **user-level access** to GHL Customer Care Calendar settings. 3. The calendar you're connecting **must not be shared** with **conflicting permissions**. **Note:** Calendar integrations are tied to **individual user profiles**, not global company settings. Each user should **connect their own Google Calendar**. --- ## **Steps to Connect Google Calendar** ### **Step 1:** Navigate to Calendar Connections 1. Go to your sub-account and select use the left side navigation bar to select **Calendars** then click **Calendar Settings** in the upper right corner ![Step 1 of 2: Go to your sub-account and select use the left side navigation bar to…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050180404/original/7DzuYUvJc0EGi-lSow3gnOwZyyqaovKwtg.png) **Step 1 of 2: Go to your sub-account and select use the left side navigation bar to…** This screenshot accompanies step 1 of 2 in the "Step 1: Navigate to Calendar Connections" section of "Integrating Google with GHL Customer Care Calendars". At this point in the walkthrough you go to your sub-account and select use the left side navigation bar to select Calendars then click Calendar Settings in the upper right corner. The next step is to click on the Connections tab in the upper navigation ribbon and then + Add New button to add a new calendar. - Where to go: Go to your sub-account and select use the left side navigation bar to select Calendars then click Calendar Settings in the upper right corner - Controls: Calendars, Calendar Settings, Connections, + Add New - Next: Click on the Connections tab in the upper navigation ribbon and then + Add New button to add a new calendar. Full procedure: 1. Go to your sub-account and select use the left side navigation bar to select Calendars then click Calendar Settings in the upper right corner <- this image 2. Click on the Connections tab in the upper navigation ribbon and then + Add New button to add a new calendar. 2. Click on the **Connections** tab in the upper navigation ribbon and then **\+ Add New** button to add a new calendar. ![Step 2 of 2: Click on the Connections tab in the upper navigation ribbon and then +…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050180701/original/dbjrV8gci36b1H-taFZVzuTRn4AEZ5PyMw.png) **Step 2 of 2: Click on the Connections tab in the upper navigation ribbon and then +…** This screenshot accompanies step 2 of 2 in the "Step 1: Navigate to Calendar Connections" section of "Integrating Google with GHL Customer Care Calendars". At this point in the walkthrough you click on the Connections tab in the upper navigation ribbon and then + Add New button to add a new calendar. - What to click: Click on the Connections tab in the upper navigation ribbon and then + Add New button to add a new calendar. - Controls: Connections, + Add New, Calendars, Calendar Settings Full procedure: 1. Go to your sub-account and select use the left side navigation bar to select Calendars then click Calendar Settings in the upper right corner 2. Click on the Connections tab in the upper navigation ribbon and then + Add New button to add a new calendar. <- this image ### **Step 2:** Authenticate with Google 1. From the **Connections** page, click on the **Connect** button beside Google Calendar. ![Step 1 of 3: From the Connections page, click on the Connect button beside Google…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050180794/original/_sWTEdQBEEhDnXoyRt-Ef4d2efTeCUjC1g.png) **Step 1 of 3: From the Connections page, click on the Connect button beside Google…** This screenshot accompanies step 1 of 3 in the "Step 2: Authenticate with Google" section of "Integrating Google with GHL Customer Care Calendars". At this point in the walkthrough you from the Connections page, click on the Connect button beside Google Calendar. The next step is to select the Google account you want to use. - What to click: From the Connections page, click on the Connect button beside Google Calendar. - Controls: Connections, Connect, Google account, all requested permissions, Calendar, Profile, Email, allow full calendar access, writer, sync issues, Note - Next: Select the Google account you want to use. Full procedure: 1. From the Connections page, click on the Connect button beside Google Calendar. <- this image 2. Select the Google account you want to use. 3. Accept all requested permissions, including: Calendar (read/write), Profile and Email access. 2. Select the **Google account** you want to use. 3. Accept **all requested permissions**, including: **Calendar** (read/write), **Profile** and **Email** access. ![Step 3 of 3: Accept all requested permissions, including: Calendar (read/write)…](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/155050180917/original/TsIcIfPiiMCzymf4Tg4IVsCb94ML43i2YQ.png) **Step 3 of 3: Accept all requested permissions, including: Calendar (read/write)…** This screenshot accompanies step 3 of 3 in the "Step 2: Authenticate with Google" section of "Integrating Google with GHL Customer Care Calendars". At this point in the walkthrough you accept all requested permissions, including: Calendar (read/write), Profile and Email access. - What this covers: Accept all requested permissions, including: Calendar (read/write), Profile and Email access. - Controls: all requested permissions, Calendar, Profile, Email, Connections, Connect, Google account, allow full calendar access, writer, sync issues, Note Full procedure: 1. From the Connections page, click on the Connect button beside Google Calendar. 2. Select the Google account you want to use. 3. Accept all requested permissions, including: Calendar (read/write), Profile and Email access. <- this image **Permissions Required:** You must **allow full calendar access**. Failure to grant "**writer**" access may result in **sync issues**. **Note**: Google may allow you to grant only some permissions during connection. If you do not grant all required permissions, syncing may fail. Check Settings → Integrations → Google for a missing-permissions warning and use Reconnect to grant the missing permissions. --- ## **Frequently Asked Questions** **Q: Why isn’t my calendar syncing?** [](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/troubleshooting-calendars/how-to-re-integrate-google-calendar-for-a-user)Also check Settings → Integrations → Google for a missing-permissions warning and click Reconnect if required permissions are missing. **Q: I don’t see my Google Calendar listed — what should I do?** Ensure that you’re logged into the **correct Google account**. Log out of all Google accounts and reconnect using the correct one. **Q: What causes Google Calendar sync to break?** - Token expiry - Calendar deleted - Permissions revoked after connection **Refer to:** [Why Google Calendar Integration Breaks and How to Fix it](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/troubleshooting-calendars/why-google-calendar-integration-breaks).  **Q: What if a connected Google Calendar was deleted and I see an error banner?** Use the banner’s **Fix This** option to open a modal listing deleted calendar instances and where they’re connected in GHL Customer Care. Click **Remove Deleted Calendars** to clean up the broken connections, then reconnect or select an active calendar if needed.  **Q: Can I use one calendar across multiple users?** No, calendar integrations are **user-specific**. Each user must connect their own Google Calendar for personalized scheduling and sync. **Q. Can I sync multiple Google Calendars?** Yes, you can link **multiple Google Calendars**. Configure one calendar as the **Linked Calendar** for bookings and others as **Conflict Calendars** to avoid double bookings. **Q. Do I need a specific Google account type (e.g., Gmail, G Suite)?** No, both personal Gmail accounts and G Suite (Google Workspace) accounts work with this integration. --- ## **Related Articles** - **[](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-settings-and-preferences/setting-up-linked-calendars-conflict-calendars)****[](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-settings-and-preferences/setting-up-linked-calendars-conflict-calendars)**[](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-settings-and-preferences/setting-up-linked-calendars-conflict-calendars)**[](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-settings-and-preferences/setting-up-linked-calendars-conflict-calendars)**[](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-settings-and-preferences/setting-up-linked-calendars-conflict-calendars)[Calendar Configuration - Linked Calendar & Conflicts Calendar](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-settings-and-preferences/setting-up-linked-calendars-conflict-calendars) - [How to Connect Your Outlook Calendar?](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/integrating-outlook-with-ghl-customer-care-calendars) - [How to Connect Your iCloud Calendar?](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/icloud-how-to-integrate-icloud-with-ghl-customer-care-calendars) - [How to Connect Zoom?](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/integrating-zoom-with-ghl-customer-care-calendars)[](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/integrating-zoom-with-ghl-customer-care-calendars)**[](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/integrating-zoom-with-ghl-customer-care-calendars)**[](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/integrating-zoom-with-ghl-customer-care-calendars)**[](https://docs.ghlcustomercare.com/docs/calendars-and-appointments/calendar-integrations/integrating-zoom-with-ghl-customer-care-calendars)** --- Documentation for GHL Customer Care. Support: support@ghlcustomercare.com