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How to Customize Your Prospect Report Layout

Learn how to customize Prospect Report sections and layout in GHL Customer Care. Set a global default or adjust individual Marketing Audit Reports easily.

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  1. Key Benefits of Prospect Report Layout Customization
  2. Global Report Layout (Default for All Reports)
  3. Access the Global Report Layout Settings
  4. Adjust Section Visibility
  5. Reorder Sections
  6. Save Your Global Layout
  7. Customize a Specific Report Only
  8. Access Section Controls Inside a Report
  9. How To Set Up Prospect Report Layout Customization
  10. To Configure a Global Default Layout
  11. To Customize an Individual Report
  12. Verify Changes
  13. Frequently Asked Questions
  14. Related Articles

Personalize your Prospect Reports in GHL Customer Care by choosing which sections to display and controlling the order they appear. This allows you to tailor Marketing Audit Reports to match your sales strategy, highlight priority insights, and remove unnecessary data. You can set a global default layout for all reports or customize a single report without affecting others.

TABLE OF CONTENTS

What is Prospect Report Layout Customization?

Prospect Report Layout Customization allows you to control the structure of your Marketing Audit Reports generated through the Prospecting tool in GHL Customer Care. You can enable or disable report sections and reorder them to better support your presentation flow. This ensures your reports align with your agency’s sales process and client focus areas while maintaining flexibility for one-off adjustments.

Key Benefits of Prospect Report Layout Customization

Customizing your report layout ensures your Prospect Reports present insights in a way that strengthens your pitch and aligns with client priorities.

  • Control the Narrative: Arrange sections in a logical order that supports your sales conversation.

  • Highlight What Matters Most: Move key insights like Overall Score or SEO Analysis to the top.

  • Remove Unnecessary Sections: Hide sections such as Techno Stack if they’re not relevant to your prospect.

  • Set a Global Default: Create a standardized layout for consistency across all future reports.

  • Customize Individual Reports: Make one-off adjustments without impacting your default structure.

  • Consistent PDF Output: Section visibility and order apply to both the web report and exported PDF.

Global Report Layout (Default for All Reports)

Global layout settings define the default structure used in Prospect Reports moving forward. This is ideal for agencies that want consistency across all sales presentations.

Access the Global Report Layout Settings

Properly configuring your global layout ensures every new report follows your preferred structure automatically.

  1. Go to Marketing

  2. Select Prospecting

  3. Click Prospect Accounts

  4. Open the Settings tab

  5. Select Report Settings

Access the Global Report Layout Settings (image 1 of 2) What this shows Go to Marketing Select Prospecting Click Prospect Accounts Open the Settings tab Select Report Settings What this shows Illustrates the "Access the Global Report Layout Settings" section of "How to Customize Your Prospect Report Layout". This screenshot appears in the "Access the Global Report Layout Settings" section of "How to Customize Your Prospect Report Layout". The text alongside this image reads: Go to Marketing Select Prospecting Click Prospect Accounts Open the Settings tab Select Report Settings. Immediately after, the guide continues: This screen displays the Customize Report Layout panel, where you can control section visibility and order. Image 1 of 2 Where to goGo to Marketing Select Prospecting Click Prospect Accounts Open the Settings tab Select Report Settings
Buttons and menus referenced MarketingProspectingProspect AccountsSettingsReport SettingsCustomize Report Layout
Next stepThis screen displays the Customize Report Layout panel, where you can control section visibility and order.
All 5 steps in this procedure
  1. Go to Marketing
  2. Select Prospecting
  3. Click Prospect Accounts
  4. Open the Settings tab
  5. Select Report Settings

This screen displays the Customize Report Layout panel, where you can control section visibility and order.

Adjust Section Visibility

Controlling section visibility allows you to remove content that doesn’t align with your sales focus.

  • By default, all sections are enabled.

  • Uncheck any sections you do not want included in your reports.

  • You can re-enable sections at any time.

Example: Hide Techno Stack if your agency focuses strictly on SEO and reputation services.

Reorder Sections

Reordering sections allows you to guide prospects through insights in a strategic order.

  • Use the drag-and-drop handles beside each section.

  • Arrange sections in the sequence you want them displayed.

Example: Move Overall Score to the top to immediately show impact metrics.

Save Your Global Layout

Saving ensures your structure becomes the default for reports using the standard layout.

  1. Click Save

  2. The updated structure becomes your default layout for future reports

Important:
  • Save = Global Default Layout
  • Previously customized reports will not automatically update.

You can return to these settings anytime to update, reorder, include, or exclude sections.

Customize a Specific Report Only

When you need a different structure for a single prospect, you can adjust that report without changing your global settings.

Access Section Controls Inside a Report

Per-report customization allows flexibility for unique sales situations while preserving your standard template.

  1. Open the desired Marketing Audit Report

  2. Click Sections in the top-right corner

Access Section Controls Inside a Report (image 2 of 2) What this shows Open the desired Marketing Audit Report Click Sections in the top-right corner What this shows Illustrates the "Access Section Controls Inside a Report" section of "How to Customize Your Prospect Report Layout". This screenshot appears in the "Access Section Controls Inside a Report" section of "How to Customize Your Prospect Report Layout". The text alongside this image reads: Open the desired Marketing Audit Report Click Sections in the top-right corner. Immediately after, the guide continues: The Sections panel allows you to. Image 2 of 2 Where to goOpen the desired Marketing Audit Report Click Sections in the top-right corner
Buttons and menus referenced Marketing Audit ReportSectionsApplyApply = Changes affect this report only
Next stepThe Sections panel allows you to:
All 2 steps in this procedure
  1. Open the desired Marketing Audit Report
  2. Click Sections in the top-right corner

The Sections panel allows you to:

  • Check or uncheck sections to control visibility

  • Drag sections to reorder them

  • Click Apply to confirm changes

Apply = Changes affect this report only

Your global layout remains unchanged.

How To Set Up Prospect Report Layout Customization

Setting up your layout correctly ensures your reports consistently reflect your agency’s positioning and priorities.

To Configure a Global Default Layout

  1. Navigate to Marketing → Prospecting → Prospect Accounts

  2. Click Settings

  3. Select Report Settings

  4. Enable or disable sections as needed

  5. Drag sections into your preferred order

  6. Click Save

To Customize an Individual Report

  1. Open the specific Marketing Audit Report

  2. Click Sections

  3. Reorder or hide sections

  4. Click Apply

Verify Changes

  • Click Refresh inside the report if changes are not immediately visible.

  • Confirm the report generation timestamp.

  • Export the report using Export PDF to confirm structure consistency.

  • Refresh existing reports after major audit improvements to load the latest scoring, detection, and analysis updates.

Note:

Some report improvements are applied through backend processing. Existing reports may need a manual refresh before updated results appear.

Section order and visibility apply to:

  • The web-based report view

  • Shared report links

  • Exported PDF versions

Frequently Asked Questions

Q: Do global layout changes affect all reports?

Global changes become the default layout for reports moving forward that use the standard structure.

Q: Can I hide a section for just one report?

Yes. Use the Sections panel inside that specific report and click Apply.

Q: Will previously customized reports update if I change the global layout?

No. Reports that were individually customized retain their own layout settings.

Q: Does the section order affect the exported PDF?

Yes. The section order and visibility apply to both the web report and the exported PDF.

Q: What happens if I remove a section by mistake?

Return to either the global layout settings or the report’s Sections panel and re-enable the section.

Q: Why aren’t my layout changes appearing?

Confirm you clicked Save (global) or Apply (individual report), then click Refresh. If the issue continues, clear your browser cache.

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