Reusing Protected Assets Within Your Agency (Snapshots)
Protected assets can now be reused and redistributed freely within your own agency through snapshots. Previously, once a snapshot with protected assets…
Assistants need to reach this page over the internet. While it is only running on your machine, these two buttons will not be able to load it.
Each image has a one line explanation. Switch to full detail for the step it belongs to, the fields and buttons involved, examples and the whole procedure.
Protected assets can now be reused and redistributed freely within your own agency through snapshots. Previously, once a snapshot with protected assets was imported, those assets were locked from any further use—even for purely internal builds. That restriction has been lifted at the only boundary that matters: leaving your agency.
TABLE OF CONTENTS
Overview
What's New
Why It Matters
How It Works
1. Building or refreshing a snapshot with protected assets
2. Sharing a snapshot that contains protected assets
If you've ever imported a snapshot containing protected assets (previously called “IP Protected”), you know the old limitation: you could load it into a sub-account, but you couldn't reuse those assets anywhere else in your agency.
We've lifted that restriction. Protected assets can now be reused and distributed within your agency through snapshots. The protection now applies only when assets attempt to leave your agency—sharing or reselling to another agency remains blocked, so the original creator's rights are always respected.
What's New
Use asset-protected snapshots within your agency without restriction. Reuse protected assets across your own sub-accounts and snapshots freely.
The restriction still applies at the agency boundary. Sharing or reselling protected assets to another agency remains blocked.
Mixed snapshots can now be shared. If a snapshot mixes protected and non-protected assets, only the protected assets are held back when you share—everything else goes through normally.
See what's restricted before you share. Check exactly which assets in a snapshot are marked as protected, so there are no surprises.
Protection follows the assets correctly wherever they travel within your agency—import them, build from them, or pass them to another sub-account, and the system always knows what's protected and what isn't.
Why It Matters
Before, importing protected assets into your agency didn't give you full use of them. Any snapshot you built afterward—even for purely internal use—was blocked. It didn't matter that the assets never left your agency; the restriction treated internal reuse the same as reselling.
The fix: the restriction now applies only at the boundary that matters—leaving your agency. Inside your agency, protected assets are fully yours to build with.
Reuse protected assets freely across your agency — build new sub-accounts and snapshots from assets you've imported, without hitting restrictions.
No more dead ends — a snapshot with protected assets in it is no longer locked from further use just because of that.
Creators stay protected — sharing or reselling protected assets to another agency is still blocked.
Total clarity — know exactly which assets are protected and where the boundary applies before you share anything.
How It Works
1. Building or refreshing a snapshot with protected assets
When you Create or Refresh a snapshot, protected assets now appear in the asset list and can be selected and included for use within your agency. A green shield icon marks each protected asset. Hovering over the shield shows:
“Protected asset — usable in your agency, excluded from snapshot sharing.”
1. Building or refreshing a snapshot with protected assets (image 1 of 5)What this shows “Protected asset — usable in your agency, excluded from snapshot sharing.”What this showsIllustrates the "1. Building or refreshing a snapshot with protected assets" section of "Reusing Protected Assets Within Your Agency (Snapshots)".This screenshot appears in the "1. Building or refreshing a snapshot with protected assets" section of "Reusing Protected Assets Within Your Agency (Snapshots)". The text alongside this image reads: “Protected asset — usable in your agency, excluded from snapshot sharing.”. Immediately after, the guide continues: When you share a snapshot that mixes protected and non-protected assets, GHL Customer Care shows a “Some assets can't be shared” review screen. It clearly states how many assets are protected and excluded, and how many shareable assets will….Image 1 of 5What this covers“Protected asset — usable in your agency, excluded from snapshot sharing.”
Buttons and menus referencedCreateRefreshselected and included
Next stepWhen you share a snapshot that mixes protected and non-protected assets, GHL Customer Care shows a “Some assets can't be shared” review screen. It clearly states how many assets are protected and excluded, and how many shareable assets will actually be included in the share.1. Building or refreshing a snapshot with protected assets (image 2 of 5)What this shows “Protected asset — usable in your agency, excluded from snapshot sharing.”What this showsIllustrates the "1. Building or refreshing a snapshot with protected assets" section of "Reusing Protected Assets Within Your Agency (Snapshots)".This screenshot appears in the "1. Building or refreshing a snapshot with protected assets" section of "Reusing Protected Assets Within Your Agency (Snapshots)". The text alongside this image reads: “Protected asset — usable in your agency, excluded from snapshot sharing.”. Immediately after, the guide continues: When you share a snapshot that mixes protected and non-protected assets, GHL Customer Care shows a “Some assets can't be shared” review screen. It clearly states how many assets are protected and excluded, and how many shareable assets will….Image 2 of 5What this covers“Protected asset — usable in your agency, excluded from snapshot sharing.”
Buttons and menus referencedCreateRefreshselected and included
Next stepWhen you share a snapshot that mixes protected and non-protected assets, GHL Customer Care shows a “Some assets can't be shared” review screen. It clearly states how many assets are protected and excluded, and how many shareable assets will actually be included in the share.
2. Sharing a snapshot that contains protected assets
When you share a snapshot that mixes protected and non-protected assets, GHL Customer Care shows a “Some assets can't be shared” review screen. It clearly states how many assets are protected and excluded, and how many shareable assets will actually be included in the share.
2. Sharing a snapshot that contains protected assets (image 3 of 5)What this shows When you share a snapshot that mixes protected and non-protected assets, GHL Customer Care shows a “Some assets can't be shared” review screen.What this showsIllustrates the "2. Sharing a snapshot that contains protected assets" section of "Reusing Protected Assets Within Your Agency (Snapshots)".This screenshot appears in the "2. Sharing a snapshot that contains protected assets" section of "Reusing Protected Assets Within Your Agency (Snapshots)". The text alongside this image reads: When you share a snapshot that mixes protected and non-protected assets, GHL Customer Care shows a “Some assets can't be shared” review screen. It clearly states how many assets are protected and excluded, and how many shareable assets will actually be included in the share. Immediately after, the guide continues: Expand any group to see each asset labeled as either Shareable or Restricted, so you know exactly what will leave your agency before you continue.Image 3 of 5What this coversWhen you share a snapshot that mixes protected and non-protected assets, GHL Customer Care shows a “Some assets can't be shared” review screen. It clearly states how many assets are protected and excluded, and how many shareable assets will actually be included in the share.
Buttons and menus referenced“Some assets can't be shared”ShareableRestricted
Next stepExpand any group to see each asset labeled as either Shareable or Restricted, so you know exactly what will leave your agency before you continue.
Expand any group to see each asset labeled as either Shareable or Restricted, so you know exactly what will leave your agency before you continue.
2. Sharing a snapshot that contains protected assets (image 4 of 5)What this shows Expand any group to see each asset labeled as either Shareable or Restricted, so you know exactly what will leave your agency before you continue.What this showsIllustrates the "2. Sharing a snapshot that contains protected assets" section of "Reusing Protected Assets Within Your Agency (Snapshots)".This screenshot appears in the "2. Sharing a snapshot that contains protected assets" section of "Reusing Protected Assets Within Your Agency (Snapshots)". The text alongside this image reads: Expand any group to see each asset labeled as either Shareable or Restricted, so you know exactly what will leave your agency before you continue. Immediately after, the guide continues: In your Snapshots list, snapshots that contain protected assets display a shield indicator. Hovering shows: “This snapshot's assets cannot be redistributed.” This helps you tell at a glance which snapshots carry protection that will apply….Image 4 of 5What this coversExpand any group to see each asset labeled as either Shareable or Restricted, so you know exactly what will leave your agency before you continue.
Buttons and menus referenced“Some assets can't be shared”ShareableRestricted
Next stepIn your Snapshots list, snapshots that contain protected assets display a shield indicator. Hovering shows: “This snapshot's assets cannot be redistributed.” This helps you tell at a glance which snapshots carry protection that will apply at the agency boundary.
In your Snapshots list, snapshots that contain protected assets display a shield indicator. Hovering shows: “This snapshot's assets cannot be redistributed.” This helps you tell at a glance which snapshots carry protection that will apply at the agency boundary.
3. Identifying protected (non-redistributable) snapshots (image 5 of 5)What this shows In your Snapshots list, snapshots that contain protected assets display a shield indicator.What this showsIllustrates the "3. Identifying protected (non-redistributable) snapshots" section of "Reusing Protected Assets Within Your Agency (Snapshots)".This screenshot appears in the "3. Identifying protected (non-redistributable) snapshots" section of "Reusing Protected Assets Within Your Agency (Snapshots)". The text alongside this image reads: In your Snapshots list, snapshots that contain protected assets display a shield indicator. Hovering shows: “This snapshot's assets cannot be redistributed.” This helps you tell at a glance which snapshots carry protection that will apply at the agency boundary. Immediately after, the guide continues: Q: Can I now reuse protected assets I imported in other sub-accounts within my agency? Yes. Protected assets you've imported can be reused across your own sub-accounts and snapshots without restriction, as long as they stay within your….Image 5 of 5What this coversIn your Snapshots list, snapshots that contain protected assets display a shield indicator. Hovering shows: “This snapshot's assets cannot be redistributed.” This helps you tell at a glance which snapshots carry protection that will apply at the agency boundary.Next stepQ: Can I now reuse protected assets I imported in other sub-accounts within my agency? Yes. Protected assets you've imported can be reused across your own sub-accounts and snapshots without restriction, as long as they stay within your agency.
Frequently Asked Questions
Q: Can I now reuse protected assets I imported in other sub-accounts within my agency? Yes. Protected assets you've imported can be reused across your own sub-accounts and snapshots without restriction, as long as they stay within your agency.
Q: Can I share or resell protected assets to another agency? No. Sharing or reselling protected assets to another agency remains blocked. Protection is enforced at the point where assets leave your agency.
Q: What happens if my snapshot contains both protected and non-protected assets? You can still share it. Only the protected assets are excluded from the share—all shareable assets go through normally. You'll see a review screen listing exactly what's included and what's held back.
Q: How do I know which assets in a snapshot are protected before sharing? The share review screen (“Some assets can't be shared”) lists every asset grouped by type and labels each as Shareable or Restricted, along with a count of protected vs. shareable assets.
Q: Does the protection carry over correctly when I build new snapshots or move assets between sub-accounts? Yes. Protection follows the assets wherever they travel within your agency—whether you import them, build from them, or pass them to another sub-account—so the system always knows what's protected and what isn't.